Documentation
Documentation is entered through the electronic medical record –
  CPSI’s Point of Care (POC) charting system
Documentation occurs following any
• Assessment/nursing intervention
• Patient’s response to treatment/intervention
• Medication administration
• Completion of IV Piggybacks
• Education
• Routine nursing rounds
• PRN medication reassessment
    • This is to include the effectiveness of the medication and
       relevant assessment information including vital signs, level of
       sedation, level of pain, and nausea/vomiting
Documentation - Physical Assessment
 A problem oriented assessment is performed in a timely manner
  by the RN with a comprehensive initial physical assessment
  performed and documented within 8 hours of admission
   • Subsequent physical assessments are performed at least every
     shift, more often according to unit specific protocol or if patient
     condition warrants
 When documenting the Physical Assessment, answer all the
  questions on the flowchart that are applicable to the patient
 Injury Risk assessments are documented on admission, daily on
  the AM shift, after a fall or change in patient condition, and after
  any in house transfer
 Braden Risk assessments are documented on admission and daily
  on the AM shift
Documentation – Admission Package
 The patient history is recorded within 8 hours of admission on the
  Initial Interview section of the Admission Package
    • This is where history of present illness, patient & family
      history, and referral screening is done
 The Tobacco Cessation Protocol section of the Admission
  Package is completed on all patients
   • If the patient does not use tobacco, the form will have only that
     one question
   • If the patient has used tobacco in the last 30 days, more
     questions will appear to further assess the patient’s tobacco use
     and interventions for quitting
Documentation – Admission Package
The Influenza and Pneumococcal Vaccination Protocol section of
the Admission Package is also completed on all patients at
admission
 Each part of this form must be completed down to the
  Evaluation, and if the evaluation result is that the vaccination is
  indicated (and not refused), the Education and Vaccination Decision
  parts must be completed as well
 Once all 5 pages of the Admission Package are completed, the
    reflexed orders are sent, the pages are printed and distributed
    according to the instructions on each page
Documentation – RN Validation

The RN “validation” is documentation that the patient was observed
during the shift by an RN
When an RN “validates” patients, he/she should:
 • Address or Evaluate each problem
 • Enter diagnosis specific assessment data
 • Enter a “note” through nursing activities for any other pertinent
    information
Documentation - Downtime Procedures

In the event of system or power failure:
  • Down time procedures are initiated if CPSI is down longer
    than 2 hours
  • Paper documentation tools are available in the emergency
    box on each unit (on the CD) and on the intranet under
    “Downtime Procedures”

Once nursing and multi-disciplinary staff have started
documenting on paper they will continue to document on
paper for the rest of their shift
Documentation - Intervention List (MedAct)
The Intervention List (also known as the MedAct) is a list
containing nursing orders either written by the physician or
part of a policy/protocol
  Keeping the list current allows for an accurate, up-to-date
   look at the patient’s plan of care
  Interventions are PERFORMED, DISCONTINUED,
   COMPLETED, or OTHER
  Documenting PERFORMED marks the intervention has been
   done and keeps it on the list as a remaining active order
  Documenting COMPLETED marks the intervention as done
   and removes it from the list
  Documenting DISCONTINUED is for interventions that are no
   longer part of the patient’s plan of care
  The OTHER option may be changed to suit the situation
Documentation - Intervention List (MedAct)
Nursing orders may be entered through the MedAct or from the
Order Entry screen
  • The category that nursing orders are entered in through the
     Interventions list is very important because it affects the location
     of order in the list
Interventions (nursing orders related to a problem) may be
associated to related problems at the time of order entry.
  • Nursing orders may be timed to start/stop at a specific time and
     will change color if overdue
  • This is especially useful for extended tests like 24 hour urine
     collection
Verify medications, nursing, and ancillary orders in CPSI before
noting the order off
  • When verifying orders entered by a HUC, nurses may delete the
     order & reenter it, if it is inaccurate
Documentation – Physician Orders

 All orders must be dated and timed
 The date and time must also be noted when orders are
   faxed and signed off
 Limit using verbal orders unless necessary
   • If physician is on the unit he needs to write the orders
 For verbal or telephone orders or for receiving critical lab
   results be sure to use the “READBACK” standard and
   document when signing the order
  • Repeating the order or results is not sufficient
  • Write down the complete order or result then read it back
     and receive confirmation
Documentation – Problem List

The Problem List is the plan of care for the patient
It is initiated by the RN within 8 hours of admission
Problems have suggested goals
    • They are measurable and should be obtainable during this
        hospitalization
    • These may be customized to the patient during
        implementation
Documentation - Problem List
Example: Patient admitted with a medical diagnosis of
gastroenteritis – complains of nausea, vomiting, diarrhea, and
abdominal pain
    • Problem of ELIMINATION initiated for the patient
    • Goals:
       The patient maintains 30 ml of urine per hour
       Stool is normal color, amount, and consistency
       Elimination occurs without pain and/or discomfort
    • The first goal may be updated to “Patient will tolerate PO
      intake without nausea, vomiting, diarrhea” to better suit
      this patient’s condition
Documentation – Problem List

 Problems should reflect the patient’s current admission
 Consideration is made of the patient’s medical diagnosis as well
  as the patient’s statement of present complaint
 Screenings and special situations may also call for a problem to
  be initiated
 • Patients screening a level II or III in fall prevention must always have a
   POTENTIAL FOR INJURY problem
 New problems may be added during the patient’s stay if the
   patient’s condition changes
 Problems are resolved as the patient’s condition improves
 • Problems may be re-opened if needed from the PL clipboard at the
   top, right of any flowchart
Documentation – Problem List

Example: Patient admitted with bronchitis with a statement of
  present complaint “my chest hurts when I cough” that is a Level
  II fall risk would have problems of Airway Clearance or Breathing
  Pattern as well as Alteration in Comfort and Potential for Injury
Documentation – Problem List
 Problems are documented on each shift.
  • Checking “ADDRESSED” with no further documentation is not
     sufficient
 When documenting through the problem list, chart:
  • Problem specific assessment data
  • Interventions specific to the problem
  • Any activities that relate to the problem
 To make documenting interventions easier, nurses may associate
  interventions with specific problems
 When documenting on the problem, select Intervention and
  Update to see a list of interventions that have been associated
  with specific Problems
Documentation – Problem List
 Once the appropriate interventions have been selected they
  will pop up and may be marked
  Performed, Discontinued, Completed, etc.
 • Comments may be made on the comment line
 Once documentation on the interventions is complete, the
  flowchart will enter the Problem Mode, indicated by a large
  red button on the left side of the screen
  • Any information entered from the physical
     assessment, pharmacy, or education screens while in
     PROBLEM MODE will be associated with the selected
     problem
 Problem specific documentation can be viewed by printing
  the Problem Activity Report under the printing tab
Documentation – Problem List

 When finished documenting on one problem, click the Problem
  Mode button to turn it off and begin documenting on another
  problem
 Using the double “up” arrow allows the nurse to easily return to
  the top of the assessment and access the problem list
 Problems are resolved as goals are reached
 All goals must be resolved before resolving the problem itself
 At discharge, all unresolved problems are to be addressed
Documentation – Problem List
 Example: Patient being discharged with pain medication. The
  problem ALTERATION IN COMFORT may be resolved as long as
  the goals are met
 Goals for this patient would include:
 • Reports pain is relieved or controlled
 • Follows prescribed pharmacological regimen
 • Verbalizes methods that provide relief
 A note stating that the patient is compliant with medication
  regimen and that pain is controlled with PO medication would be
  made when the problem was resolved on discharge

Documentation

  • 1.
    Documentation Documentation is enteredthrough the electronic medical record – CPSI’s Point of Care (POC) charting system Documentation occurs following any • Assessment/nursing intervention • Patient’s response to treatment/intervention • Medication administration • Completion of IV Piggybacks • Education • Routine nursing rounds • PRN medication reassessment • This is to include the effectiveness of the medication and relevant assessment information including vital signs, level of sedation, level of pain, and nausea/vomiting
  • 2.
    Documentation - PhysicalAssessment  A problem oriented assessment is performed in a timely manner by the RN with a comprehensive initial physical assessment performed and documented within 8 hours of admission • Subsequent physical assessments are performed at least every shift, more often according to unit specific protocol or if patient condition warrants  When documenting the Physical Assessment, answer all the questions on the flowchart that are applicable to the patient  Injury Risk assessments are documented on admission, daily on the AM shift, after a fall or change in patient condition, and after any in house transfer  Braden Risk assessments are documented on admission and daily on the AM shift
  • 3.
    Documentation – AdmissionPackage  The patient history is recorded within 8 hours of admission on the Initial Interview section of the Admission Package • This is where history of present illness, patient & family history, and referral screening is done  The Tobacco Cessation Protocol section of the Admission Package is completed on all patients • If the patient does not use tobacco, the form will have only that one question • If the patient has used tobacco in the last 30 days, more questions will appear to further assess the patient’s tobacco use and interventions for quitting
  • 4.
    Documentation – AdmissionPackage The Influenza and Pneumococcal Vaccination Protocol section of the Admission Package is also completed on all patients at admission  Each part of this form must be completed down to the Evaluation, and if the evaluation result is that the vaccination is indicated (and not refused), the Education and Vaccination Decision parts must be completed as well  Once all 5 pages of the Admission Package are completed, the reflexed orders are sent, the pages are printed and distributed according to the instructions on each page
  • 5.
    Documentation – RNValidation The RN “validation” is documentation that the patient was observed during the shift by an RN When an RN “validates” patients, he/she should: • Address or Evaluate each problem • Enter diagnosis specific assessment data • Enter a “note” through nursing activities for any other pertinent information
  • 6.
    Documentation - DowntimeProcedures In the event of system or power failure: • Down time procedures are initiated if CPSI is down longer than 2 hours • Paper documentation tools are available in the emergency box on each unit (on the CD) and on the intranet under “Downtime Procedures” Once nursing and multi-disciplinary staff have started documenting on paper they will continue to document on paper for the rest of their shift
  • 7.
    Documentation - InterventionList (MedAct) The Intervention List (also known as the MedAct) is a list containing nursing orders either written by the physician or part of a policy/protocol  Keeping the list current allows for an accurate, up-to-date look at the patient’s plan of care  Interventions are PERFORMED, DISCONTINUED, COMPLETED, or OTHER  Documenting PERFORMED marks the intervention has been done and keeps it on the list as a remaining active order  Documenting COMPLETED marks the intervention as done and removes it from the list  Documenting DISCONTINUED is for interventions that are no longer part of the patient’s plan of care  The OTHER option may be changed to suit the situation
  • 8.
    Documentation - InterventionList (MedAct) Nursing orders may be entered through the MedAct or from the Order Entry screen • The category that nursing orders are entered in through the Interventions list is very important because it affects the location of order in the list Interventions (nursing orders related to a problem) may be associated to related problems at the time of order entry. • Nursing orders may be timed to start/stop at a specific time and will change color if overdue • This is especially useful for extended tests like 24 hour urine collection Verify medications, nursing, and ancillary orders in CPSI before noting the order off • When verifying orders entered by a HUC, nurses may delete the order & reenter it, if it is inaccurate
  • 9.
    Documentation – PhysicianOrders  All orders must be dated and timed  The date and time must also be noted when orders are faxed and signed off  Limit using verbal orders unless necessary • If physician is on the unit he needs to write the orders  For verbal or telephone orders or for receiving critical lab results be sure to use the “READBACK” standard and document when signing the order • Repeating the order or results is not sufficient • Write down the complete order or result then read it back and receive confirmation
  • 10.
    Documentation – ProblemList The Problem List is the plan of care for the patient It is initiated by the RN within 8 hours of admission Problems have suggested goals • They are measurable and should be obtainable during this hospitalization • These may be customized to the patient during implementation
  • 11.
    Documentation - ProblemList Example: Patient admitted with a medical diagnosis of gastroenteritis – complains of nausea, vomiting, diarrhea, and abdominal pain • Problem of ELIMINATION initiated for the patient • Goals:  The patient maintains 30 ml of urine per hour  Stool is normal color, amount, and consistency  Elimination occurs without pain and/or discomfort • The first goal may be updated to “Patient will tolerate PO intake without nausea, vomiting, diarrhea” to better suit this patient’s condition
  • 12.
    Documentation – ProblemList  Problems should reflect the patient’s current admission  Consideration is made of the patient’s medical diagnosis as well as the patient’s statement of present complaint  Screenings and special situations may also call for a problem to be initiated • Patients screening a level II or III in fall prevention must always have a POTENTIAL FOR INJURY problem  New problems may be added during the patient’s stay if the patient’s condition changes  Problems are resolved as the patient’s condition improves • Problems may be re-opened if needed from the PL clipboard at the top, right of any flowchart
  • 13.
    Documentation – ProblemList Example: Patient admitted with bronchitis with a statement of present complaint “my chest hurts when I cough” that is a Level II fall risk would have problems of Airway Clearance or Breathing Pattern as well as Alteration in Comfort and Potential for Injury
  • 14.
    Documentation – ProblemList  Problems are documented on each shift. • Checking “ADDRESSED” with no further documentation is not sufficient  When documenting through the problem list, chart: • Problem specific assessment data • Interventions specific to the problem • Any activities that relate to the problem  To make documenting interventions easier, nurses may associate interventions with specific problems  When documenting on the problem, select Intervention and Update to see a list of interventions that have been associated with specific Problems
  • 15.
    Documentation – ProblemList  Once the appropriate interventions have been selected they will pop up and may be marked Performed, Discontinued, Completed, etc. • Comments may be made on the comment line  Once documentation on the interventions is complete, the flowchart will enter the Problem Mode, indicated by a large red button on the left side of the screen • Any information entered from the physical assessment, pharmacy, or education screens while in PROBLEM MODE will be associated with the selected problem  Problem specific documentation can be viewed by printing the Problem Activity Report under the printing tab
  • 16.
    Documentation – ProblemList  When finished documenting on one problem, click the Problem Mode button to turn it off and begin documenting on another problem  Using the double “up” arrow allows the nurse to easily return to the top of the assessment and access the problem list  Problems are resolved as goals are reached  All goals must be resolved before resolving the problem itself  At discharge, all unresolved problems are to be addressed
  • 17.
    Documentation – ProblemList  Example: Patient being discharged with pain medication. The problem ALTERATION IN COMFORT may be resolved as long as the goals are met  Goals for this patient would include: • Reports pain is relieved or controlled • Follows prescribed pharmacological regimen • Verbalizes methods that provide relief  A note stating that the patient is compliant with medication regimen and that pain is controlled with PO medication would be made when the problem was resolved on discharge