It's a LSS project we proposed at EMC

1. 1EMC CONFIDENTIAL—INTERNAL USE ONLY
EMC Product Documentation
Publishing
Powersteering #:
Green Belt(s): Sri Chintapalli, Radhika PC
Sponsor(s): To-Be-Determined
Date: August 2011
Project Update

2. 2EMC CONFIDENTIAL—INTERNAL USE ONLY
Team Members
Core Team:
– Chris McGowan
– Barbara Liberty
Extended Team:
– Release Management Team
Black Belt Mentor:
– Rich Boucher (IT Six Sigma Deployment Leader)
Green Belt:
– Sri Harsha Chintapalli
– Radhika PC
ID M A C R

3. 3EMC CONFIDENTIAL—INTERNAL USE ONLY
Project Contract Summary ID M A C R
Item Content
Business Case EMC Product documentation publishing process is very lengthy and involves
multiple manual steps. It takes more than 48 hours to publish a document on the
EMC.com and Powerlink. Tracking the progress of the publishing activity is
cumbersome. Multiple manual interventions is required for notification generation
which robs the team from being productive. Also, amount of storage space
required to maintain this process is very high. The process need to leaned by
cutting down the manual steps.
Problem
Statement
Overall time to publish EMC product documentation on Powerlink and
EMC.com is more than 48 hrs and involves multiple manual steps and
consumes lot of storage space.
Measures Primary: Time to publish the EMC product documentation on Powerlink
and EMC.com
Goal Reduce the publishing time of EMC product documentation on
Powerlink and EMC.com to less than 48 hours by 31st December 2011

4. 4EMC CONFIDENTIAL—INTERNAL USE ONLY
IPO Diagram ID M A C R
Product
Documentation
Publication
Process
Time to publish the EMC
product Documentation
on Powerlink and
EMC.com
ProcessInput* Output*
Tech Publishing Team:
SOPs:
Spreadsheets
eRoom forms,
Templates, Checklist, Docs on Media Kit,
Software:
Desktop Publishing, Email, eRoom, File Transfer
Hardware:
Desktop Publishing, Keystroke Testing
Technical Publication Team

5. 5EMC CONFIDENTIAL—INTERNAL USE ONLY
Existing Process Flow
Assemble the
document and get
its PDF Rendition
Export the PDF
rendition
Fill the
form(metadata) in
eRoom and Import
the PDF doc into
eRoom
Fix the form or the
PDF.
Submit the Form
to Tech Ops
Create/Update the
excel sheet with
the new metadata
Move / Replace
the Excel and the
PDF to web ready
folder
Send email to
everybody
Import the doc into
WP
Set the metadata
from the excel
sheet
Tech
Writer
TechOps
Team
member
Publisher
Release
Manage
ment
Review the Form
and the PDF
Confirm Metadata
and PDF
Release ECO
Review the excel in
Web Ready folder
Update the docs in
Web ready folder
and resend emails
Errors in Save
Author the
Document
Publish the
document

6. 6EMC CONFIDENTIAL—INTERNAL USE ONLY
Existing Flow
Author the
Document
Generate the
PDF
Export the
PDF
Fill form &
Import PDF
to eRoom
Submit the
Form & PDF
Fix the
Form or PDF
Create or
Update
the excel
Review form
and PDF
Move or
Replace
the excel to
Web Ready fldr
Send emails Review the excel
in web
ready fldr
Update PDF
in web ready fldr
and resend emails
Confirm
metadata
and PDFErrors in Save
Release
ECOImport the
Doc to WP
Set the
Metadata
Publish the
Doc
Tech Writer Tech Ops Release Publisher

7. 7EMC CONFIDENTIAL—INTERNAL USE ONLY
Proposed Process Flow
Tech
Writer
TechOps
Team
member
Publisher
Release
Manage
ment
Review the Form
and the PDF
Confirm Metadata
and PDF Release ECO
Errors in Save
Get /
Calculate the
metadata.
Get the PDF
doc
Send email to
everybody
Import the
Doc and set
the metadata
Publish the
document
Author the
Document
Fix the formSubmit the Form
to Tech Ops
Fill the form(partial
metadata) in ITCM
Assemble the
document and get
its PDF Rendition
System
Fix Metadata

8. 8EMC CONFIDENTIAL—INTERNAL USE ONLY
Proposed Flow
Author the
Document
Generate the
PDF
Export the
PDF
Fill form &
Import PDF
to eRoom
Submit the
Form & PDF
Fix the
Form or PDF
Create or
Update
the excel
Review form
and PDF
Move or
Replace
the excel to
Web Ready fldr
Send emails Review the excel
in web
ready fldr
Update PDF
in web ready fldr
and resend emails
Confirm
metadata
and PDFErrors in Save
Release
ECOImport the
Doc to WP
Set the
Metadata
Publish the
Doc
Tech Writer Tech Ops Release Publisher
Fill form in
ITCM
Submit the
Form
Get PDF
Send emails
Import Doc
Set Metadata
Get / Calc
Metadata
Fix metadata
System

9. 9EMC CONFIDENTIAL—INTERNAL USE ONLY
THANK YOU