SlideShare a Scribd company logo
“Normality is the one route to nowhere. If we are
only willing to behave like all the others, we will see
 the same things, hear the same things, hire similar
   people, come up with similar ideas and develop
                 identical products.”




  Do we have to unlearn
everything we’ve learned?
                        e3reloaded.com
e3reloaded.com
The world has changed!
   Demographically, Sociologically
   Technologically, Economically…




         We have entered a
Social & Business Revolution
                                     e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
(RDAS)
         RAPIDLY
  DECLINING
   ATTENTION
               SPAN


                      e3reloaded.com
e3reloaded.com
e3reloaded.com
“When the rate of change inside
 an organization becomes slower
      than the rate outside,
        the end is in sight.
   The only question is when”
          - Jack Welch



                             e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
% of the permanent global workforce actively disengaged

                                         e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
e3reloaded.com
Solving the
   right
 problem
          e3reloaded.com
1. EMPLOYEES ARE
• 1.

  THINKING AND ACTING

       LIKE CUSTOMERS

                          e3reloaded.com
e3reloaded.com
2. USER-CENTRED DESIGN

    MOVES FROM

   MARKETPLACE TO

     WORKPLACE
                    e3reloaded.com
e3reloaded.com
3. VISIBILITY

NO LONGER =

PRODUCTIVITY

                 e3reloaded.com
Why do we still
have a rush hour?




                    e3reloaded.com
e3reloaded.com
Do Leaders need to unlearn everything they've learned?

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Do Leaders need to unlearn everything they've learned?

Editor's Notes

  1. Called GrouponWe live in a time, where a 27 year old, just over 6 years ago, created a company that now has a community approaching 1 billion people, and a valuation of 100 billion dollars
  2. Called Facebook500 million users spend over 700 billion minutes a month on the siteRenRen in China, founded by 25 year-old Wang Xing, has 150 million users, recently IPO’d, at a valuation of almost 5 billion dollars.
  3. This is seriously the coolest thing of the decade, hassle free credit card payments, individuals, anyone, can accept credit card payments, no monthly fees, no long contracts, 2.75% (versus up to 5%) The intelligence, the data around it, the beautiful app
  4. It’s so easy being a consumer, we are empowered to be productive and engagedThink what we can do in the palm of our handThe user experienced has been engineered to the nth degreeWe have developed the ‘3 click syndrome’ – if something, anything, takes more than 3 clicks, forget it
  5. MalariaMelanomas and skin cancer
  6. Wikileaks has totally redefined journalism And we live in a time where we can dethrone dictators, uproot governments and literally change the course of history
  7. Every day, users spend 200 million minutes — 16 years every hour — playing the mobile game. Three trillion pigs have been popped. It is or has been the number-one paid app on iTunes in 68 countriesAnd the best-selling paid app of all time
  8. Epidemic sweeping the globe
  9. As Jack Welch famously saidThe external world has outpaced us
  10. Work was somewhere you wentWork happened at work, there was no alternativeWorkers had a place on the assembly line and they needed to be there to be effectiveClocking in and clocking out was important, PaternalisticTheory was that workers were like machine parts, no emotions, no feelings, using hands more than their mindsTop of the corporation was very powerful
  11. Whereas in reality, it equals PresenteeismEverywhere, everyday, people turn up to fill in time, because still, 100 years on from the Industrial age, managers think if you are not at your desk you can’t possibly be working
  12. There is a severe lack of trust in the modern workplaceWe’re guilty of being control freaks, but we’re controlling the wrong aspectsCausing chronic problems with retention, productivity, customer satisfaction and ultimately shareholder returnWe need to foster a new relationship with control
  13. We call this Disruption, the W EffectOnly solution is to change the game entirelyIt’s a deliberate transfer of control to the individual, again based on the radical idea that they are an adult
  14. We all labor under the myth that Time + Physical Presence = Results. Why do we still have a rush hour?