Irrespective of the tremendous technological & commercial progress, there is an acute shortage of Real Leaders in this 21st Century. An overview........
Irrespective of the tremendous technological & commercial progress, there is an acute shortage of Real Leaders in this 21st Century. An overview........
7 Traits of Highly Effective Community ManagersDNN
(Originally presented at a DNN webinar, "The 7 Traits of Highly Effective Community Managers" - http://www.dnnsoftware.com/About/Resources/Webinars/view/webinar/cid/423799)
Behind every successful online community is a highly effective community manager.
While community members "make" the community, it takes an effective community manager to establish the ground rules, steer conversations, introduce members to one another and encourage activity and contributions.
The seven traits you need to effectively manage your own online community:
1) MacGyver-like
2) Omniscient
3) Parental
4) Unconventional
5) Unflappable
6) Proactive
7) Generous
Now more than ever is important to remember the IT sector is still missing gender diversity. In this presentation I want to explain some facts about the gender gap across countries, how the technology sector is missing on the benefits of diversity as well as explore common behaviors in woman and man that we need to be aware of and change to help close the gap.
Covering workplace gender equality, innovative start-ups and how to get ahead, here are a collection of articles on women, leadership and the workplace
The Gender Dividend - Making the Business Case for Investing in WomenLjuba Bogdanovich
The series of papers titled The gender dividend, examines successful models for investing in women. The first installment, Making the business case for investing in women, lays out the rationale behind why governments and organizations must look to women as key to their economic growth.
Roselinde Torres describes 25 years observing truly great leaders at work, and shares the three simple but crucial questions would-be company chiefs need to ask to thrive in the future.
Plenty of great leaders that have walked on this earth have used stories to drive action and make change. What will you do with this storytelling power?
ESU WMC 2012 - Luke Lancaster's Presentationesuorg
This is the presentation delivered by Luke Lancaster, CEO of Young Pioneers, to an audience of delegates from across the ESU international network. It was delivered in Istanbul as part of the ESU's World Members' Conference 2012
Beyond the First Click: How today’s volunteers build power for movements and ...MobLab
If movements and organizations invest in and cultivate supporters who are doing substantial and meaningful work, then does their reach, impact and odds of success increase?
That’s the question we set out to explore.
We wanted to look under the hood of organizations doing a great job engaging top-tier supporters and volunteer leaders. These organizations are creating opportunities for supporters and volunteers to make decisions and act on behalf of the organisation.
We sought to uncover insights, patterns and best practices that we could share with our colleagues in the nonprofit sector.
We interviewed 35 organizations and experts in eight countries. Beyond the First Click is a project of Capulet, Change.org and the Mobilisation Lab at Greenpeace.
Millennials, Generation Y - born between 1980 - 2000, how they respond to work ethics, their behavior at the workplace, how they like to manage work-life balance, and how the organizations should manage in order to compete in future.
The 10 most inspiring business women making a difference 2021 (vol 2)(5)Merry D'souza
Ciolook comes up with edition of “The 10 Most Inspiring Business Women Making a Difference, 2021” to celebrate glorious achievements of some inspiring businesswomen.Read more at: https://ciolook.com/the-10-most-inspiring-business-women-making-a-difference-2021-volume-2-march2021/
Brad Feld wrote about the Boulder Thesis, why Boulder, Colorado is one of the most entrepreneurial places on the planet. He didn't discuss his own role. Community builders like Brad are in every city all over the world. They act as super connectors. This presentation discusses the role of the community builder in the growth and development of entrepreneurial places. This also introduces my next book which highlights the community builder.
Building High Impact Corporate DNA Across CultureADGES Consulting
This presentation was prepared and presented to an international group of senior executives and CEOs by Dr. Nattavut Kulnides, Managing Director - ADGES. The hosted organization was Danish-Thai Chamber of Commerce (DTCC) and the venue was at Sheraton Grande Sukhumvit on Jun, 2015.
The topic is: Building High Impact Corporate DNA across cultures. What do Google, BMW, Disney and Pandora share in common?
Description
Find out how to create an aspired corporate culture – cultures that customers and employees are falling in love with and, thereby, helping drive business success.
Our topics will cover ‘what are the latest thinking and practices on building a high impact corporate DNA across cultures, what leading organizations have done differently from the rest, and how to overcome culture stereotyping’.
During the session, we will simply focus on three themes; 1. Culture platform – focus on ‘me’, ‘them’, and ‘us’, 2) In search of culture DNA, and 3. How to make cultures stick. We also have a privilege of having the real case study of PANDORA on their culture initiation and execution journey across cultures. There is a well-balanced of contents of concepts and lesson learn.
Agenda:
07: 30 – 08:45 hrs: How to build high impact corporate DNA across cultures by Dr. Nattavut Kulnides
08: 45 – 09:30 hrs: Case Study – PANDORA, the journey of unforgettable stories
09:30 hrs onward: Q&A
About Guest Speaker
Dr. Nattavut has been working across cultures with the world leading multi-national organizations such as Accenture, Maersk, and BMW. Prior to setting up his own consulting firm, his last position was a Deputy Managing Director and Business Leader in Human Capital Consulting for Mercer (Thailand). He is a founder and managing director of ADGES, a consulting and learning provider specialized in strategy, leadership, culture integration, and change management. ADGES is now serving leading international and Thai organizations across industries.
He is an adjunct faculty member on the topics of corporate strategy and strategic human resource management for College of Management, Mahidol University (CMMU). He is also an advisor to Thailand Listed Companies Association (TLCA), an association under the Stock Exchange of Thailand (SET), for Human Capital Management Committee. He received his doctorate degree in Innovation Management from Manchester Business School. He also attended an executive program at INSEAD and IMD.
Recent research suggests we are entering the end of sustainable competitive advantage. The key to success in turbulent times comes from several key areas like, strategy as process, understanding the dynamics of change, keeping your L>C, and leveraging technology. In this all new session, Tom will cover the latest ways to find your edge. He will also feature a mini-session on Communications led by Dana Rubenstein, esq and the latest personal technologies to keep your L>C. You will learn about the five R's ROA (return on attention), ROL (learning), ROC (culture) and ROI, ROP (Return on People) and how you can apply them to your firm. You will also learn how vision and strategy are used to maintain a competitive edge and engage your people to give you their best.
7 Traits of Highly Effective Community ManagersDNN
(Originally presented at a DNN webinar, "The 7 Traits of Highly Effective Community Managers" - http://www.dnnsoftware.com/About/Resources/Webinars/view/webinar/cid/423799)
Behind every successful online community is a highly effective community manager.
While community members "make" the community, it takes an effective community manager to establish the ground rules, steer conversations, introduce members to one another and encourage activity and contributions.
The seven traits you need to effectively manage your own online community:
1) MacGyver-like
2) Omniscient
3) Parental
4) Unconventional
5) Unflappable
6) Proactive
7) Generous
Now more than ever is important to remember the IT sector is still missing gender diversity. In this presentation I want to explain some facts about the gender gap across countries, how the technology sector is missing on the benefits of diversity as well as explore common behaviors in woman and man that we need to be aware of and change to help close the gap.
Covering workplace gender equality, innovative start-ups and how to get ahead, here are a collection of articles on women, leadership and the workplace
The Gender Dividend - Making the Business Case for Investing in WomenLjuba Bogdanovich
The series of papers titled The gender dividend, examines successful models for investing in women. The first installment, Making the business case for investing in women, lays out the rationale behind why governments and organizations must look to women as key to their economic growth.
Roselinde Torres describes 25 years observing truly great leaders at work, and shares the three simple but crucial questions would-be company chiefs need to ask to thrive in the future.
Plenty of great leaders that have walked on this earth have used stories to drive action and make change. What will you do with this storytelling power?
ESU WMC 2012 - Luke Lancaster's Presentationesuorg
This is the presentation delivered by Luke Lancaster, CEO of Young Pioneers, to an audience of delegates from across the ESU international network. It was delivered in Istanbul as part of the ESU's World Members' Conference 2012
Beyond the First Click: How today’s volunteers build power for movements and ...MobLab
If movements and organizations invest in and cultivate supporters who are doing substantial and meaningful work, then does their reach, impact and odds of success increase?
That’s the question we set out to explore.
We wanted to look under the hood of organizations doing a great job engaging top-tier supporters and volunteer leaders. These organizations are creating opportunities for supporters and volunteers to make decisions and act on behalf of the organisation.
We sought to uncover insights, patterns and best practices that we could share with our colleagues in the nonprofit sector.
We interviewed 35 organizations and experts in eight countries. Beyond the First Click is a project of Capulet, Change.org and the Mobilisation Lab at Greenpeace.
Millennials, Generation Y - born between 1980 - 2000, how they respond to work ethics, their behavior at the workplace, how they like to manage work-life balance, and how the organizations should manage in order to compete in future.
The 10 most inspiring business women making a difference 2021 (vol 2)(5)Merry D'souza
Ciolook comes up with edition of “The 10 Most Inspiring Business Women Making a Difference, 2021” to celebrate glorious achievements of some inspiring businesswomen.Read more at: https://ciolook.com/the-10-most-inspiring-business-women-making-a-difference-2021-volume-2-march2021/
Brad Feld wrote about the Boulder Thesis, why Boulder, Colorado is one of the most entrepreneurial places on the planet. He didn't discuss his own role. Community builders like Brad are in every city all over the world. They act as super connectors. This presentation discusses the role of the community builder in the growth and development of entrepreneurial places. This also introduces my next book which highlights the community builder.
Building High Impact Corporate DNA Across CultureADGES Consulting
This presentation was prepared and presented to an international group of senior executives and CEOs by Dr. Nattavut Kulnides, Managing Director - ADGES. The hosted organization was Danish-Thai Chamber of Commerce (DTCC) and the venue was at Sheraton Grande Sukhumvit on Jun, 2015.
The topic is: Building High Impact Corporate DNA across cultures. What do Google, BMW, Disney and Pandora share in common?
Description
Find out how to create an aspired corporate culture – cultures that customers and employees are falling in love with and, thereby, helping drive business success.
Our topics will cover ‘what are the latest thinking and practices on building a high impact corporate DNA across cultures, what leading organizations have done differently from the rest, and how to overcome culture stereotyping’.
During the session, we will simply focus on three themes; 1. Culture platform – focus on ‘me’, ‘them’, and ‘us’, 2) In search of culture DNA, and 3. How to make cultures stick. We also have a privilege of having the real case study of PANDORA on their culture initiation and execution journey across cultures. There is a well-balanced of contents of concepts and lesson learn.
Agenda:
07: 30 – 08:45 hrs: How to build high impact corporate DNA across cultures by Dr. Nattavut Kulnides
08: 45 – 09:30 hrs: Case Study – PANDORA, the journey of unforgettable stories
09:30 hrs onward: Q&A
About Guest Speaker
Dr. Nattavut has been working across cultures with the world leading multi-national organizations such as Accenture, Maersk, and BMW. Prior to setting up his own consulting firm, his last position was a Deputy Managing Director and Business Leader in Human Capital Consulting for Mercer (Thailand). He is a founder and managing director of ADGES, a consulting and learning provider specialized in strategy, leadership, culture integration, and change management. ADGES is now serving leading international and Thai organizations across industries.
He is an adjunct faculty member on the topics of corporate strategy and strategic human resource management for College of Management, Mahidol University (CMMU). He is also an advisor to Thailand Listed Companies Association (TLCA), an association under the Stock Exchange of Thailand (SET), for Human Capital Management Committee. He received his doctorate degree in Innovation Management from Manchester Business School. He also attended an executive program at INSEAD and IMD.
Recent research suggests we are entering the end of sustainable competitive advantage. The key to success in turbulent times comes from several key areas like, strategy as process, understanding the dynamics of change, keeping your L>C, and leveraging technology. In this all new session, Tom will cover the latest ways to find your edge. He will also feature a mini-session on Communications led by Dana Rubenstein, esq and the latest personal technologies to keep your L>C. You will learn about the five R's ROA (return on attention), ROL (learning), ROC (culture) and ROI, ROP (Return on People) and how you can apply them to your firm. You will also learn how vision and strategy are used to maintain a competitive edge and engage your people to give you their best.
Leading Four Generations in the Workplace - AICPA Global Manufacturing Confer...Tom Hood, CPA,CITP,CGMA
Presentation to the AICPA Global Manufacturing Conference in NOLA
The 'shift change' is underway as the retiring baby boom generation makes way for Generation X. The shift change is the transfer of the retiring baby boomers to the next generation of leaders that will be taking the helm in the next few years. This time what got you here won;t get you there. The incoming shift will require a new set of skills and tools to continue the work of the prior shift. This time it is different.
Generational issues in the workplace are one of the biggest challenges facing organizations today. This presentation covers the latest research and ideas to successfully lead 4 generations in the workplace. The latest research on the new skills needed in the modern workforce and how leadership has changed. Participants will learn new approaches to engaging the next generation of workers to connect and collaborate in a way that maximizes their discretionary effort.
Dr. Lawrence Firkins - Becoming an Employer of Choice: This Isn’t Your Fathe...John Blue
Becoming an Employer of Choice: This Isn’t Your Father’s Oldsmobile - Dr. Lawrence Firkins, University of Illinois, from the 2020 Minnesota Pork Congress, held January 28 - 29, 2020, Minneapolis, MN, USA.
More presentations at https://www.youtube.com/playlist?list=PL_5bHW6MgRAxDHcrbY42-xvfSZdMGNdQD
Gen Y; Millennials; Echo Boomers; the Trophy Generation; Net Y Not. Google “managing” any of those
terms and you’ll receive hundreds of thousands of hits. The literature positively explodes with deep
insight and pop psychology on how to deal with younger employees—professionals in their mid-20s to
early 30s.How do you recruit, hire,
manage and survive with younger, rising executives who may not speak your language or respect your
values? If the Millennials receive most of their validation from outside of their professional network,
what leverage does the leadership of your organization have to shape raw talent into valuable current
and future leaders?
Presentation I gave to a high-growth startup with my perspectives on high-growth companies and how to manage the challenges that come with high growth.
Trends in Recruiting and HR: Think Outside of the Proverbial Box: Harness the...Aggregage
If 2020 has shown us anything, it is that change can happen quickly and at any time. As the events of social injustice have served as a catalyst for many organizations to refocus on D&I recruitment strategy, it’s important to take a step back and think outside of the proverbial “come work for us because diversity is important right now” box. While there are proven best practices, lasting and impactful results are achieved through differentiation, authenticity, and creativity. Join Gabriel Hitt as he discusses how you can build an effective D&I recruitment strategy by harnessing the power of data and keeping the interests of your audience at heart.
This was a special presentation to DRB senior leaders on "Leadership in the 21st century." In this session, speaker Roshan Thiran shared 4 key aspects to leadership, from leadership being contextual to context changing and the importance of clarity in leadership. The final point was how great leaders drive change and how we can go about driving change in spite of the obstacles and resistance.
Human connectedness and meaningful conversations - how coaching boosts the su...Greatness Coaching
8 traits of a coach/leader enabling inclusion, diversity, agility and collaboration:
1. Authentic and humble
2. Holistic listener
3. Learner of the leader’s Greatness
4. Non-judgmental thinking-partner
5. Comfortable with not knowing, with failure, trusting process
6. Empathetic, yet detached from outcome
7. Courageous feedback-provider
8. Supportive challenger
The 'shift change' is underway as the retiring baby boom generation makes way for Generation X. The shift change is the transfer of the retiring baby boomers to the next generation of leaders that will be taking the helm in the next few years. This time what got you here won’t get you there.
The incoming shift will require a new set of skills and tools to continue the work of the prior shift. This time it is different.
Generational issues in the workplace are one of the biggest challenges facing organizations today. This presentation covers the latest research and ideas to successfully lead 4 generations in the workplace. The latest research on the new skills needed in the modern workforce and how leadership has changed. This session will cover the 5C’s of modern talent management – Culture, Career Path, Competencies, Curriculum, Cloud Learning and how these can be used to create a magnetic organization that attracts and retains the best talent. Participants will learn new approaches to engaging the next generation of workers to connect and collaborate in a way that maximizes their discretionary effort.
For more information on "success skills", curriculums development, strategic planning and facilitation visit us online at http://www.blionline.org
the BOUNCE - Maximizing Your Career Trajectory - AICPA EDGE ConferenceTom Hood, CPA,CITP,CGMA
In a world of constant change and increasing complexity, the winners will be those who can keep their rate of learning faster than the rate of change, both as individuals and as organizations. Tom will explain why Business Learning Institute developed the “bounce” as an organizing framework to help develop a strategic and systematic approach to sustain increased and collective rate of learning. The Bounce is all about trajectory (direction), alignment & acceleration. Make sure you’re in the ballgame to win.
There is a fundamental path to success for every CPA, we call the bounce. It is the shift from mentor to mentee, from technician to leader that happens at the manager job level. It shifts the focus from task specific work to managing people and projects. This critical turning point is where BLI makes a difference. From our Leadership Academy (now being offered at the AICPA for a fifth year and in several State CPA Societies and custom Firm and Corporate programs to our portfolio of programs that develop the critical leadership competencies identified by the AICPA in their CPA Horizons 2025 Project.
The Bounce covers the career trajectory of professionals as they move from technical proficiency to managing people and projects and ultimately organizations. The bounce speaks to the change in direction from technical mastery to acquiring competencies to lead others and leading organizations. It is about velocity and trajectory as you shift direction to the need for more “success skills” as you move up n your career. The Bounce includes the latest research on competencies from the AICPA through the CPA Horizons 2025 Project and the CGMA Competency framework.
This presentation also includes survey results of the top issues facing young professionals and Tom's top tools for personal development.
For more information see our website http://www.blionline.org
For those of us charged with the responsibility of developing future leaders, the future is now. We have a call to action to prepare our emerging talent to take on leadership positions at every level of our organizations.
How do you become a leader in the tech industry_.pdfAnil
Becoming a leader in the tech industry requires a combination of technical expertise, leadership skills, and a strategic mindset. Here are some steps you can take to position yourself as a leader in the tech industry
The future will bring unprecedented change. Only by developing the skills to navigate this change, we’ll be able to thrive. This meta skill adaptability is the focus of this paper.
First, we’ll discuss eleven future trends that will shape the decade ahead. Then we’ll present the six skills to thrive in a changing world, and action steps for your growth. Throughout you’ll find exercises that help your apply the learnings.
This paper blends a scientific approach from in-depth interviews with business leaders and entrepreneurs, with personal observations in the real world, to help individuals and organizations prepare for and adapt to a changing world.
About the author:
Alex T. Steffen (30) is a leadership expert and speaker for business innovation. He advises executives at Fortune 500 companies and SMEs to think differently and teaches them how to anticipate and manoeuvre radical change. Change X named him Management Thought Leader.
The No-Nonsense Framework for Closing the Strategy-Execution Gap
https://benjaminwann.com/blog
Order the book here:
https://www.amazon.com/dp/B093QF4DD4
Check out my BPI- Business Process course on Udemy!
https://www.udemy.com/course/business-process-improvement-and-process-mapping/?referralCode=9A549649145AD26A9D06
https://bit.ly/BabeSideDoll4u Babeside is a company that specializes in creating handcrafted reborn dolls. These dolls are designed to be incredibly lifelike, with realistic skin tones and hair, and they have become increasingly popular among collectors and those who use them for therapeutic purposes. At Babeside, we believe that our reborn dolls can provide comfort and healing to anyone who needs it.
The Healing Power of Babeside's Handcrafted Creations
Our reborn dolls are more than just beautiful pieces of art - they can also help alleviate stress, anxiety, depression, and other mental health conditions. Studies have shown that holding or cuddling a soft object like a stuffed animal or a reborn doll can release oxytocin, which is often referred to as the "love hormone." This hormone helps us feel calm and relaxed, reducing feelings of stress and anxiety.
In addition to their physical benefits, reborn dolls can also offer emotional support. For many people, having something to care for and nurture can bring a sense of purpose and fulfillment. Reborn dolls can also serve as a reminder of happy memories or loved ones who have passed away.
Welcome to the Program Your Destiny course. In this course, we will be learning the technology of personal transformation, neuroassociative conditioning (NAC) as pioneered by Tony Robbins. NAC is used to deprogram negative neuroassociations that are causing approach avoidance and instead reprogram yourself with positive neuroassociations that lead to being approach automatic. In doing so, you change your destiny, moving towards unlocking the hypersocial self within, the true self free from fear and operating from a place of personal power and love.
2. www.definingleaders.com2
Some administration
▪ Emergency procedures.
▪ Bathrooms.
▪ Smokers – don’t.
▪ Coffee and tea will be available throughout.
▪ Morning tea, lunch and afternoon tea.
▪ Dietary requirements have been catered for.
▪ Drinks and smally-eats tonight.
3. www.definingleaders.com3
The program
▪ Delivered by Defining Leaders principle consultants, Mark Cooper
and Daryl Bates.
▪ Backed by research and science, but not an academic training
course.
▪ Pragmatic, rather than theoretical.
▪ All examples are true (except where specifically indicated).
▪ Perspectives will differ – Mark’s, Daryl’s and the program
participants.
▪ Pocket Guide.
▪ All PowerPoint slides will be provided following the program.
4. www.definingleaders.com4
You are here because…....?
▪ Selected by your company’s leadership
▪ Demonstrating solid personal and business values
▪ Key to company direction and influence
▪ Delivering quality output for current company/organisation
▪ Middle/senior management leadership role
▪ Demonstrating good leadership potential
▪ And most of all because……
Leadership matters!
5. www.definingleaders.com5
Program outcomes..…..?
Introductions to:
▪ Leadership versus management?
▪ Building a strong self Awareness?
▪ The CEO for 2025?
▪ Strengths and weaknesses – Building on strengths?
▪ My Influence today – Am I maximising my sphere of influence?
▪ Self-reflection of behaviours under stress?
▪ Am I a good leader? What sort of a leader am I? Maybe I am not a
leader?
▪ Good corporate citizenship – Expectations of future leaders?
6. www.definingleaders.com6
Day #1
• Introductions
• Outcomes Focus
• Qualities in Leadership
• Businesses of the future
• Employer of the Future
• Employees of the Future
• Leaders of the Future
• Employee Psychology
• The Global Market Place
• Understanding Resilient Leadership
• Leadership in Adversity
• The Psychology of the Leader Under Stress
• Starting the Self-Awareness Journey
• Reflections on Leadership
Day #2
• Debating Donald Trump as a Leader
• StrengthFinder
• The “Real Me”
• Rating Myself as a Leader
• Authenticity in Leadership
• Understanding how to inspire a team in
the future
• The art of Influence
• You will never be liked by everybody
• Focus on the end game
• Influence means different things to
different generations
• What do I need to start doing different
tomorrow to significantly improve my
leadership
• What isn’t a good leader?
7. www.definingleaders.com7
Your part!
▪ Phones and computer devices.
▪ Discipline.
▪ Wifi password.
▪ Regular breaks.
▪ Short, sharp and snappy. Please return by the designated time.
▪ Go, when you need to go, but not during the guest speaker’s
presentation please.
▪ Wealth of experience among the program members.
▪ Questions will be posed to encourage thought. There are no right or
wrong answers.
▪ Robust discussion. Everyone needs to contribute, with an open mind
and a healthy ego.
▪ Respect the speaker.
▪ Chatham House Rules apply for the entirety of the program.
▪ Engage! Engage! Engage!
8. www.definingleaders.com8
So, before we get started
▪ Pre-program interviews
▪ Strengthsfinder surveys
▪ Pre-program questionnaires
▪ Leadership problems, questions or concerns
▪ Parking lot
▪ And
▪ Brief introductions
▪ “Donald Trump is an inspirational leader!”
10. www.definingleaders.com18
Seriously, who is Daryl?
▪ Personality (assisted by StrenghtsFinder)
▪ Highly analytical and focussed
▪ Find it impossible to be idle
▪ Driven to succeed in everything I do
▪ Think strategically
▪ Take responsibility very seriously
▪ Interests
▪ Sailing
▪ Cricket
▪ Family and friends
▪ Holidays
▪ Community and social responsibility
▪ Work
▪ Leadership consultant
▪ Non-Executive Director
▪ Extremely passionate about leadership!
11. www.definingleaders.com19
Daryl’s Career – A leadership perspective
Learning
and doing
Doing and
leading
Leading
Strategic
leadership
0 years
10 years
20 years
30 years
13. www.definingleaders.com21
All Cards on the Ground and one by one cards are to be
placed around the 2025 Global Market Place
Anything Surprising….?
Exercise #1
Card Game – “Future Market Place”
15 Minutes
15. www.definingleaders.com23
23
This is the space we are being asked to lead?
The Global Challenge
Growing
Distrust in
Governments
Growing
Global
Population
Growth of
Social Media
Rate of
Technology
Change
Shift away from
size to agility &
creativity
Growing
Distrust in
Business
Leaders
Failure of Short
Term Thinking
1/4ly Targets
Concerns for
Global Security
Demand for
Better
Education
Volumes of
Data to wade
through
Growing Social
Conscience
Rising Levels of
Consumption
Demand for
Greater Quality
of Life
Population
Living Longer
Gap between
Rich & Poor
Alliance
Collaboration
Social
Awareness
Conscience
Gap between
Equity &
Diversity
.and so on..?
.and so on..?
.and so on..?
.and so on..?
.and so on..?
16. www.definingleaders.com24
Australian Business in recent years – Dunn & Bradstreet
‘$8.2 PLUS Million Registered Businesses in Australia
128, 000 Businesses in next 12 months will feel significant Financial Stress
Increase of 40% of Small Business in last 12 months have gone Bankrupt
30% more Businesses in last 12 years have gone Bankrupt
Number of “Start-ups” in last 12 months is down by 11%
Australia OUTSIDE OF MINING demonstrates an Economic Profile aligned
with Spain, Portugal, UK and declining
Business Failure Rates:
85% - Year 1
70% - Year 2
62% - Year 3
55% - Year 4
35% - Year 10
Australian Business World
17. www.definingleaders.com25
1. 70 percent of employees consider themselves to be disengaged at work.
2. Motivated employees are 31% more productive than unmotivated employees and;
3. Sales are up by 37% in comparable companies when the team were on-board and
aligned.
4. Company employee retention is up by 87% in comparable companies that are well
led.
5. Global Research suggests that up to 71% leaders are NOT ready to lead their
organisations into the future – Missing Ingredient is “Personal Adaptability”
6. Global Research suggests that 95% of people think they’re self-aware, but only 10-15%
truly are.
All of this data represents real productivity loss that can be measured in millions, tens of
millions and maybe even hundreds of millions of dollars depending on the size of the
company.
Compounding the Challenge
18. www.definingleaders.com26
Introduction to Globalisation
MOVING FROM DATA OVERLOAD TO INFORMED ACTION
“There is too much data out there on how the world Is changing. The challenge for leaders today is
to turn data into understanding and insights, and then to begin to take actions in preparing their
organisations today! ”
“The days of long-term planing and predicting the future on the basis of the past are gone. The most
important challenge for business today is to create a point of view about the future and, at the
same time, manage the short-term more dynamically than ever before. ”
20. www.definingleaders.com28
“………Anyone can lead a Successful Business when Market Conditions
are good, when consumers are spending, when employment
conditions are good, when employees are happy? Literally
anyone…….”
“…..Not so easy when the opposite is happening…..”
Leadership often not tested
until troubled times..?
21. www.definingleaders.com29
Against a Backdrop that Humanity is :
The most Medicated ever
The most Diabetic ever
The most Cancerous ever
The most Obese ever
Heart Diseases still rule
The most Substance Abuse ever
The most Depressed ever
Dementia now costs $600 Billion per annum
And the Earth’s Crust is the most uncared for ever
Whilst the world population marches on from 7 to 10 billion!
5 out of 7 Global Business Lead Companies will
cease to exist 5 years from now
The Global Challenge
22. www.definingleaders.com30
3 Groups
Butchers Paper – 10 Examples each Group
Post & Explain
Are we able to observe some themes?
Exercise #2
Critical Ingredients of a Highly Competitive
Business (Any Industry)
15 Minutes
23. www.definingleaders.com31
3 Groups
“…How will you beat the Competition…?”
What will differentiate you from the Competition?
Talk Specifics – Example – Higher Educated Delivery People?
Top #5 - Post & Explain
Are we able to observe some themes?
Exercise #3
You are now all competitors in the same Industry
Example Services or Mining or Bridge Building
20 Minutes
Refer Geo Map
24. www.definingleaders.com32
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
Your own
individual Priorities
10 Minutes
Priorities of an
Employee
10 Minutes
Priorities of the CEO
and therefore the
Employer
10 Minutes
Divide yourself into 3 Groups:
Top 5 Priorities (In-Order) for each of these 3 audiences as to what motivates their working day
Followed by 15 Minute Group Playback (3 x 5 Minutes)
Exercise #4 – Reconciling the Leadership Conflict
28. www.definingleaders.com36
Caroline Bonpain
Caroline Bonpain has an accomplished and proven track record in leading and developing
individuals and teams to deliver transformational business growth.
She has helped many executives overcome leadership challenges, whether that’s stepping
up for a new role or improving their self-confidence. She also specialises in building
motivation, executive presence, managing conflict, strengthening communication skills,
influencing skills, maximising your productivity, stress management and work-life balance.
During her 18-year international and corporate blue-chip career, which culminated as
award winning Marketing Director A&NZ, she was ranked within the CMO top 50 and
awarded 2017 CXO Marketing Leader of the Year.
32. www.definingleaders.com40
Working for a very Poor Leader
It is extraordinarily difficult to perform well for poor
leaders
Shore up your personal support
If you are not a leader, get the hell out of the way
34. www.definingleaders.com42
East Timor Crisis
Crises are often very confronting on a personal level
A crisis can amplify the consequence of ‘little things’
Given the chance, people will often rise to the challenge
Leadership begins well before a crisis
Information is power. Share it!
Sometimes unlikely leaders will rise to the surface in a
crisis
36. www.definingleaders.com44
Effecting very dramatic
change
Sometimes very dramatic action is required
Develop a strategy, and stick to it
Change will be resisted by many, at all levels
Communicate, Communicate, Communicate
Be unrelenting
Be prepared to take some flack
Delegate, and demand allegiance
38. www.definingleaders.com46
Stress
▪ The human brain is ‘excited’ by stimuli.
▪ Stimuli create increased hypothalamic pituitary
adrenal (HPA) activity.
▪ Too little stimuli = boredom and lethargy
▪ Optimal stress level = optimal performance
▪ Too much stimuli = ‘stress’, exhaustion, anxiety
and burnout.
41. www.definingleaders.com49
Stress
▪ Use these strategies to control stress
Exercise
regularly
Use music to
adjust stimulus
level
Reduce alcohol
Use caffeine
judiciously
Take time out Eat well
Talk about
issues
Stop smoking
Allow time for
quality
relaxation
Allow
sufficient,
quality sleep
Deal with
issues causing
undue stress
44. www.definingleaders.com52
Fatigue
▪ The classic
executive’s levels of
stress over time.
▪ Compared to an
elite sportsperson.
0
20
40
60
80
100
120
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Stress Levels Over Time
Executive Elite sportsperson
45. www.definingleaders.com53
Fatigue
▪ Fatigue is the subjective feeling of tiredness and has a gradual
onset.
▪ Also referred to as tiredness, exhaustion, lethargy, and listlessness,
fatigue describes a physical and/or mental state of being tired
and weak.
▪ May result from overwork, poor sleep, worry, boredom or lack of
exercise.
46. www.definingleaders.com54
Fatigue
▪ Fatigue can be difficult to recover from, particularly when it is
extreme.
▪ The first step is understanding that you are fatigued.
▪ Take remedial action – the same strategies as for stress are useful.
▪ Prevention is the best cure.
▪ Seek assistance!
50. www.definingleaders.com58
Exercise #7
How well do I really know my Business?
“…..Exercise Around Understanding whether you really know where you
are going…..?”
Assessment Criteria:
1 5432
No Idea Little Idea Some Confidence Very, Very ConfidentQuietly Confident
1 5432
No Idea Little Idea Some Confidence Very, Very ConfidentQuietly Confident
Myself
My Leadership Team
51. www.definingleaders.com59
How well do I really know my Business?
Find a Niche Investments Commercial in Confidence
Value proposition – Value proposition
defines the way in which the organization
solves the problem and satisfies customers'
needs. Value proposition is what defines
the reason why customers decide to buy
from a specific company.
Key activities – The organization achieves
all desired goals through implementing a
certain number of key activities that lead
to the goal step-by-step. Key activities
have to be defined mostly on the basis of
all other parts of the business model.
Key partners – Some of the activities are
carried out by other partners or the
organization leases certain resources and
services on the market, meaning it needs
reliable key partners. Key partners mostly
include strategic partners, subcontractors,
suppliers and joint investments.
Key resources – The part of canvas that
includes key resources deals with
assumptions about which resources are
vital for serving customers and other
business activities. Key resources can be
physical resources (such as machines,
facilities), they can be intellectual
property (such as patents, brands etc.),
and amongst them are also human
resources and the need for capital
resources.
Customer relationships – An organization
has to implement certain activities with
which it establishes and maintains
customer relationships. This includes
activities like retaining customers, after-
sales activities, additional sales, and other
activities for building a strong customer
relationship.
Sales channel – Customers access the
value proposition through
communication, distribution and sales
channels. This part of the business model
includes all activities, from increasing the
awareness about the product on the
market to planned use of different
distribution channels.
Customer segments – The organization
offers its products or services to one or
more customer segments. In this segment,
there is the important decision to be
made about which segments take priority
and which are not important.
Cost structure – Business operations of an
organization create costs that need to be
thoroughly defined and compared to the
revenue streams. With costs, it is important
to define fixed and variable costs as well
as the potential positive impact of the
economies of scale.
Revenue streams – Successful value proposition for
potential customers through sales channels is seen in
successfully created revenue streams. Revenue streams
can be one-time, in case there is a single purchase, or
repeatable, if the customer makes a purchase with the
provider several times.
1
2
3
4
5
6
7
8
9
Myself My Team
Myself My Team
Myself My Team
Myself My Team
Myself My Team
Myself My Team
Myself My Team
Myself My Team
52. www.definingleaders.com60
Exercise #7
How well do I really know my Business?
“…..Exercise Around Understanding whether you really know where you
are going…..?”
Assessment Criteria:
1 5432
No Idea Little Idea Some Confidence Very, Very ConfidentQuietly Confident
1 5432
No Idea Little Idea Some Confidence Very, Very ConfidentQuietly Confident
Myself
My Leadership Team
53. www.definingleaders.com61
Affirmative (x 3) Negative (x3)
Exercise #8
Donald Trump is an Inspiring Leader
Think outside the media story? Challenge your own argument/position?
Understand your measure?
56. www.definingleaders.com64
The Future Leader
“The future’s going to get invented
with you or without you. But if you
want to build the new, you must
first dismantle your existing belief
system and burn for scrap anything
that is not endlessly and
universally true”
Gary Hamel – Leading the
Revolution
59. www.definingleaders.com67
Day #1
• Introductions
• Outcomes Focus
• Qualities in Leadership
• Businesses of the future
• Employer of the Future
• Employees of the Future
• Leaders of the Future
• Employee Psychology
• The Global Market Place
• Understanding Resilient Leadership
• Leadership in Adversity
• The Psychology of the Leader Under Stress
• Starting the Self-Awareness Journey
• Reflections on Leadership
Day #2
• Debating Donald Trump as a Leader
• StrengthFinder
• The “Real Me”
• Rating Myself as a Leader
• Authenticity in Leadership
• Understanding how to inspire a team in
the future
• The art of Influence
• You will never be liked by everybody
• Focus on the end game
• Influence means different things to
different generations
• What do I need to start doing different
tomorrow to significantly improve my
leadership
• What isn’t a good leader?
LEADERSHIP
60. www.definingleaders.com68
Affirmative (x 3) Negative (x3)
Exercise #8
Donald Trump is an Inspiring Leader
Think outside the media story? Challenge your own argument/position?
Understand your measure?
63. www.definingleaders.com71
• To infuse an animating, quickening, or exalting influence into:
• his courage inspired his followers.
• To produce or arouse (a feeling, thought, etc.):
• to inspire confidence in others.
• To affect with a particular feeling, thought, etc:
• inspire a person with distrust.
• To influence or impel:
• opposition inspired him to a greater effort.
• To animate, as an influence, feeling, thought, or the like:
• inspired in a belief in a better future.
Inspire - Definition
64. www.definingleaders.com72
Inspirational Leadership
Why does it matter?
• 70% of the world’s workforce describes itself as
disengaged at work.
• The figure in Australia is very similar.
• This rate of engagement is near to steady over the
least two decades.
• Engaged employees are over 30% more
productive than their disengaged counterparts.
• Even a modest increase in engagement will result
in dramatic improvement to the bottom line.
65. www.definingleaders.com73
• They express unerring positivity.
• They are grateful to their team.
• They have a crystal clear vision for the future.
• They listen.
• They communicate impeccably.
• They are trustworthy.
• They are passionate.
Characteristics of Inspiring Leaders
66. www.definingleaders.com74
Prominent
Leader
They express unerring positivity
They are grateful to their team
They have a crystal clear vision for the future
They listen
They communicate impeccably
They are trustworthy
They are passionate
Rate a Prominent Leader
68. www.definingleaders.com76
Prominent
Leader
CEO You
They express unerring positivity
They are grateful to their team
They have a crystal clear vision for the future
They listen
They communicate impeccably
They are trustworthy
They are passionate
Rate yourself
70. www.definingleaders.com78
Robert F
Kennedy
They express unerring positivity
They are grateful to their team
They have a crystal clear vision for the future
They listen
They communicate impeccably
They are trustworthy
They are passionate
Rate Robert F Kennedy
71. www.definingleaders.com79
“What got me here today will not
necessarily take me to tomorrow…”
FACT: In my career before I go anywhere I need to know:
▪Who I am?
▪Who I am NOT?
▪What Motivates Me?
▪What doesn’t Motivate Me?
▪What is out there that aligns with my aspirations?
▪Choose a Destination?
▪Understand WHY I have chosen the destination?
▪Understand how to navigate to my destination? (Include the OBSTACLES along
the way)
▪Understand the “Road Signs” along the way?
▪Adapt & Embrace!
THE KEY TO SELF-LEADERSHIP & FULFILMENT Self Aware, Self Aware, Self Aware
74. www.definingleaders.com82
Ambitious Honest
Broad Minded Imaginative
Caring Independent
Competent Inspiring
Co-operative Intelligent
Courageous Loyal
Dependable Mature
Determined Self Controlled
Fair Minded Straight Forward
Forward Looking Supportive
Exercise:
Part 1 – Pick your own TOP 5 (No Ranking)
Part 2 – 3 Groups pick a shared Top 4
Part 3 – Global Universe Top 4
Part 4 – Australian Top 4
Kouzes and Posner – Authors of the Leadership Challenge
88%
71%
65%66%
93%
Global
Australian
59% 73%
83%
Exercise #9 – Characteristics of Desired
Leaders
75. www.definingleaders.com83
Autocratic Style
Not very patient
Consultative
Don’t suffer fools
Strategic (What is
that?)
Temperamental
Moody
Stress Head
Carefree
Visionary
Perceptive
Grammatically
Impaired
Care too much
about what other
people think
Full of Fear
Overly sensitive to
criticism
Gossipy
Arrogant
Egotistical
Bully
Champion
Self Awareness is having a clear perception of your personality, including strengths, weaknesses,
thoughts, beliefs, motivation, and emotions. Self Awareness allows you to understand other people,
how they perceive you, your attitude and your responses to them in the moment
Very flexible
Intuitive
Pragmatic
Practical
Simplistic
Naïve
Child-like in thinking
Theoretical
Machiavellian
Very well grounded
Fear of Public
Speaking
Verbose in
communications
To easily speak my
mind
Great Listener
Emotional
Think with too much
heart
Too tolerant
Big Picture Focussed
Terrible with the detail
Sulker
Brilliant Influencer
WHY DON’T YOU ASK YOURSELF AND THEN ASK EACH OTHER?
Self Awareness
76. www.definingleaders.com84
Self Awareness Reading the Road Signs
0
20
40
60
80
100
120
1 3 5 7 9 11 13 15 17 19
Stress Levels Over Time
Executive Elite sportsperson
▪ The ability to adjust and recover when things go badly.
▪ Resilient people don’t dwell on failure.
▪ They learn from their mistakes and move on.
5Continuum of Resilience
Tough Day Assessment
Where am I at any particular time?
Where are my Team at any particular time?
0
78. www.definingleaders.com86
Where are my Team at any particular time?
I need the Team to shift
their thinking?
Story #1 – Go-Live in
Project
Story #2 – Beyond 20
Hours on Projects –
Changing Perspective
79. www.definingleaders.com87
“What got me here today will not necessarily take me
to tomorrow…”
THE KEY TO SELF-LEADERSHIP & FULFILMENT
Self Aware, Self Aware, Self Aware
Pairings
My Perceived
Strengths
My Perceived Areas for
Improvement
Colleagues View of “My Strengths” Colleagues View of “My Areas for
Improvement”
Think about your performance
UNDER PRESSURE ?
81. www.definingleaders.com89
▪Sponsored by Gallup
▪Over 10Million Teams Worldwide Have Used – Credentials – Developed by Dr Donald
Clifton
▪Assessment of “Normal Personality from the Perspective of Positive Psychology”
▪Top #5 – Signature Themes – Thought, Feeling & Behaviour that helps organisations
leverage your Top 5 areas of Strength/Talent
▪Great for developing a stronger sense of “Self Awareness”
Just Psychometric and therefore NOT reliable for Recruiting BUT a strong indicator
Self Awareness – Strength Finder
82. www.definingleaders.com90
Building Teams – Strength Finder
▪Building Superior Leadership Teams identified four distinct domains of
leadership strength They are:
Executing
Influencing
Relationship Building and;
Strategic Thinking.
▪We found that it serves a team well to have a representation of
strengths in each of these four domains. Instead of one dominant
leader who tries to do everything or individuals who all have similar
strengths, contributions from all four domains lead to a strong and
cohesive team. Although individuals need not be well-rounded, teams
should be.
83. www.definingleaders.com91
Executing Influencing
Relationship Building Strategic Thinking
Leaders with dominant strength in the Executing
domain know how to make things happen. When
you need someone to implement a solution, these
are the people who will work tirelessly to get it
done. Leaders with a strength to execute have the
ability to "catch" an idea and make it a reality.
Those who lead by Influencing help their team
reach a much broader audience. People with
strength in this domain are always selling the
team's ideas inside and outside the organisation.
When you need someone to take charge, speak up,
and make sure your group is heard, look to
someone with the strength to influence.
Those who lead through Relationship Building are
the essential glue that holds a team together.
Without these strengths on a team, in many cases,
the group is simply a composite of individuals. In
contrast, leaders with exceptional Relationship
Building strength have the unique ability to create
groups and organisations that are much greater
than the sum of their parts.
Leaders with great Strategic Thinking strengths are
the ones who keep us all focused on what could be.
They are constantly absorbing and analysing
information and helping the team make better
decisions. People with strength in this domain
continually stretch our thinking for the future.
Myself as a Team Player
84. www.definingleaders.com92
Myself as a Team Player
Executing Influencing
Relationship Building Strategic Thinking
Restorative
Achiever Responsibility
Relator
Learner
Individualisation
Intellection- Ellie,
Input – Maik,
Harmony
Strategic
Futuristic
Ideation
Command
Self-Assurance
Woo
Activator
Adaptability
Positivity
Maximiser
Consistency
Deliberative
Discipline
AnalyticalIncluder
Communication
FocusArranger
Belief
Competition Significance
Developer
Context
Connectedness
Empathy
85. www.definingleaders.com93
THE KEY TO SELF-LEADERSHIP & FULFILMENT
Self Aware, Self Aware, Self Aware
My Perceived
Strengths
My Perceived Areas for
Improvement
“What got me here today will not necessarily take me
to tomorrow…”
Pairings
Colleagues View of “My Strengths” Colleagues View of “My Areas for
Improvement”
Think about your performance
UNDER PRESSURE ?
89. www.definingleaders.com97
The people I love the best
jump into work head first
without dallying in the shallows
and swim off with sure strokes almost out of sight.
They seem to become natives of that element,
the black sleek heads of seals
bouncing like half-submerged balls.
I love people who harness themselves, an ox to a heavy cart,
who pull like water buffalo, with massive patience,
who strain in the mud and the muck to move things forward,
who do what has to be done, again and again.
I want to be with people who submerge
in the task, who go into the fields to harvest
and work in a row and pass the bags along,
who are not parlor generals and field deserters
but move in a common rhythm
when the food must come in or the fire be put out.
The work of the world is common as mud.
Botched, it smears the hands, crumbles to dust.
But the thing worth doing well done
has a shape that satisfies, clean and evident.
Greek amphoras for wine or oil,
Hopi vases that held corn, are put in museums
but you know they were made to be used.
The pitcher cries for water to carry
and a person for work that is real.
There is nothing like the feeling of a
job well done, especially if the
work is meaningful. Whether it is
completing a project on-time
and within Budget or crafting a
cabinet with all the joints fitting
perfectly; or helping a client deal
with a complex problem or even
assembling your daughters
bicycle. A job worth doing is
worth doing well.
“Building Great Leaders”
90. www.definingleaders.com98
Influence - Definition
• The capacity or power of persons or things to be
a compelling force on or produce effects on the
actions, behavior, opinions, etc., of others.
• The action or process of producing effects on the
actions, behavior, opinions, etc., of another or
others.
• A person or thing that exerts influence.
92. www.definingleaders.com100
Developing your influence
▪ Build credibility
▪ Demonstrate high levels of ethical behavior, always
▪ Be genuine, consistent and reliable
▪ Communicate impeccably
▪ The aspects of communication delivery
▪ Content.
▪ Delivery.
▪ Passion.
▪ Communication is a two way process!
▪ Build relationships
▪ Build strong partnerships
▪ Position yourself so that you are relied on by others
▪ Leverage your allies
95. www.definingleaders.com103
Major re-organisation of a
unionised workforce
• What factors are at play here?
• What would you do?
• Take 3 minutes to consider, individually.
• Then take another 3 minutes to discuss with your
table.
• Be prepared to discuss.
96. www.definingleaders.com104
Major re-organisation of a unionised
workforce – Key lessons
• People appreciate being treated with
respect.
• People will repay loyalty several times
over.
• Communicate, well and often.