This document outlines a signature assignment for a course on diversity awareness and global perspectives. It provides guidance for a 5-7 page paper that students must write addressing three critical diversity issues discussed in the course: diversity leadership, cross-cultural communication, and cultural intelligence. Students are instructed to analyze each issue, support their analysis with sources and examples, and formulate their viewpoints on related questions. They must also include a reflection on how their awareness and perspectives have evolved during the course. The assignment will be graded based on a detailed rubric focusing on the elements of excellent, proficient, developing and emerging analysis.
OLCU 425 Diversity Issues Rubric
Length: 6 pages excluding the title and Reference pages
Due: Week 8 by Wednesday midnight
Value: 250 Points for 25% of the final grade
Post: Week 8 Assignments
Prepare and submit through Turnitin your analysis of the three (3) diversity issues posted in Week 8
Assignments. In preparing your response, discuss why you agree or disagree with the issues raised
regarding diversity leadership, cross-cultural communications, and cultural intelligence. This assignment
requires you to critically analyze each issue from different perspectives; support your analysis with course
readings, citations from academic sources, and examples as evidence to persuasively present your
conclusion.
Your analysis of each diversity issue should:
Comprehensively discuss and analyze the issue by responding to all questions posed
Include citations (such as from your textbook, assigned readings or your research) to support your
analysis and conclusions
Use specific examples as evidence
Persuasively argue a specific conclusion as to why you agree or disagree
Be two (2) double-spaced pages (approximately 700 words)
Use complete sentences, correct spelling and grammar; and adhere to APA standards
Evaluation Criteria of Diversity Issues
Report Elements Exemplary
Proficient Developing Emerging
Diversity
Leadership
50
Comprehensively
analyzes diversity
conscious leadership
by thoroughly
responding to all posed
questions. Supports
analysis with citations
and specific examples.
Persuasively argues a
specific conclusion.
43
Analyzes diversity
conscious leadership
generally responding
to all posed questions.
Supports analysis with
some expert citations
and examples..
Argues a specific
conclusion providing
some justification.
36
Analyzes diversity
conscious leadership
although some
responses to posed
questions may be
superficial. Uses
some citations and
examples. States
but does not justify a
specific conclusion.
29
Limited if any
analysis of diversity
conscious
leadership; may not
respond to all
posed questions.
May provide
examples but does
not include
citations. Unclear
conclusion
Cross-Cultural
Communication
50
Comprehensively
analyzes cross-cultural
communications by
thoroughly responding
to all posed questions.
Supports analysis with
expert citations and
specific examples.
Persuasively argues a
specific conclusion.
43
Analyzes cross-
cultural
communications
generally responding
to all posed questions.
Supports analysis with
some expert citations
and examples..
Argues a specific
conclusion providing
some justification.
36
Analyzes cross-
cultural
communications
although some
responses to posed
questions may be
superficial. Uses
some citations and
examples. States
but does not justify a
specific conclusion.
29
Limited if any
analysis of cross-
cultural
commun.
Hlt324 (all weeks discussions and assignments) full courseDennisHine
This document provides a full course for HLT324 that includes discussions, assignments, and a quiz for all weeks. It outlines the topics and requirements for each discussion post and assignment. The discussions cover concepts like cultural competency, working with different cultures, death and dying rituals, and immunizations. The assignments involve analyzing cultural models, interviewing family members from different cultures, exploring high-risk nutrition behaviors and nontraditional healthcare practices in various cultures. The quiz at the end tests knowledge of traditional healing practices in diverse cultures.
Hlt324 (all weeks discussions and assignments) full courseThelmaSneed
This document provides the full course content for HLT324, including discussion questions, assignments, and rubrics for each week. The course covers topics like cultural competency, working with diverse populations, death and dying rituals, and high-risk nutritional practices across cultures. Assignments include analyzing media scenarios, interviewing family members and those from other cultures, examining the Purnell Model of Cultural Competence, and identifying high-risk nutritional behaviors in 10 cultures and their influencing historical and belief factors. Discussion questions address understanding different cultures, communicating with patients, embracing diverse beliefs, and applying culturally competent care.
Hlt324 (all weeks discussions and assignments) full courseBrittneDean
This document provides the full course content for HLT324, including discussion questions, assignments, and rubrics for each week. The course covers topics like cultural competency, working with diverse populations, death and dying rituals, and high-risk nutritional practices across cultures. Assignments include analyzing media scenarios, interviewing family members and those from other cultures, examining the Purnell Model of Cultural Competence, and identifying high-risk eating behaviors and cultural influences. Discussion questions address understanding different cultures, communicating with patients, embracing diverse beliefs, and providing culturally-competent care.
Hlt324 (all weeks discussions and assignments) full courseYolanda Stacey
This document provides a full course for HLT324 that includes discussions, assignments, and a quiz for all weeks. It outlines the topics and requirements for each discussion post and assignment. The discussions cover concepts like cultural competency, working with different cultures, death and dying rituals, and immunizations. The assignments involve analyzing cultural models, interviewing family members from different cultures, exploring high-risk nutrition behaviors and nontraditional healthcare practices in various cultures. The quiz at the end tests knowledge of traditional healing practices in diverse cultures.
Module 2 - HomeDIMENSIONS OF CULTUREModular Learning Outcomes.docxroushhsiu
Module 2 - Home
DIMENSIONS OF CULTURE
Modular Learning Outcomes
Upon successful completion of this module, the student will be able to satisfy the following outcomes:
Case
Select a setting for your intercultural experience and evaluate its potential for providing a meaningful encounter with the target culture.
SLP
Measure your personal cultural values and compare your outcome to Hofstede’s dimensions of culture.
Discussion
Collectively create a multicultural tool kit for leading and motivating a global workforce.
Module Overview
In Module 1, we considered the role of culture in influencing how people think, feel, act, and believe. Together, these constitute a “worldview” which can vary drastically from culture to culture. Yet leaders are called upon to solve problems and address challenges that span cultural boundaries, and they need to harness the resources of peoples who may view the problems very differently from each other. How to navigate these differences and discover a structure of culture that can help leaders come to mutual understanding is the topic of this module.
Drawing on the work of Geert Hofstede and others (2010), we distinguish between personality (individual characteristics that make one person uniquely different from another), human nature (shared characteristics that are common to all members of the species), and culture (learned behaviors that are shared by members of a group or category). The frameworks that are the primary focus of this module concern values, attitudes, and beliefs at the cultural level. That is, we recognize that individuals will differ, but they will also share a system of overarching learned behaviors that are common to all members of that society.
The dimensions of culture that are discussed … represent the ways that groups of people within a culture interpret and manage the universal questions faced by all societies as members of the human race. These questions involve such topics as what is the nature of power and authority? What is the responsibility of the individual to the group? Is short term gain more important than long term stability? How do we manage the unexpected and unpredictable? While there may be individual differences in the responses to these questions, there are also larger, broader, shared patterns of response that are shaped by the norms and values of a given society. These are referred to a “cultural dimensions,” and knowledge of these broad patterns can help leaders to anticipate, interpret, and react to practices that may at first seem very odd and illogical. When viewed through the lens of cultural dimensions, strange customs and practices can make perfect sense and can lead to greater cultural intelligence (and effectiveness) on the part of the leader.
Reference: Hofstede, G., Hofstede, G. J., & Minkow, M. (2010). Cultures and Organizations: Software of the Mind (Third Edition), US McGraw-Hill. (Not required)
Module 2 - Case
DIMENSIONS OF CULTURE
Assignment Overview
In ...
This document provides an introduction and overview for writing a research paper on sustainability. It explains that the goal of the paper is to develop research, reading, and writing skills. It clarifies what a research paper is and is not, and outlines the criteria for grading, including reading comprehension, organization, use of sources, logic, summarization skills, citation of sources, and editing. The topic focus for all papers will be sustainability, and students must connect their research paper topic to one or more of the United Nations Sustainable Development Goals.
Week 2 - Discussion 2
22 unread replies.22 replies.
Your initial discussion thread is due on Day 3 (Thursday) and you have until Day 7 (Monday) to respond to your classmates. Your grade will reflect both the quality of your initial post and the depth of your responses. Refer to the Discussion Forum Grading Rubric under the Settings icon above for guidance on how your discussion will be evaluated.
Ethics and Moral Development [WLOs: 1, 2, 3] [CLOs: 1, 2, 3]
Prepare: In preparing for this discussion, you should first review the Week 2 required resources that focus on ethics and morals. This will help assist you in examining your own development of ethical and moral responsibilities.
Reflect: Take a deeper look at your own life and determine which experiences have inspired ethical and moral reasoning. Were there any huge influences in this process?
Write: For this discussion you will address the following prompts:
· Explain what it means to be ethical as it relates to personal, academic, and professional growth.
· Provide at least one ethical dilemma you have encountered, and describe how the issue was resolved.
· Describe how your general education courses have influenced your ethical values.
· Explain why a college-educated person might have different duties to society than someone not as educated.
Your initial post should be at least 250 words in length, which should include a thorough response to each prompt. You are required to provide in-text citations of applicable required reading materials and/or any other outside sources you use to support your claims. Provide full reference entries of all sources cited at the end of your response. Please use correct APA format when writing in-text citations (see In-Text Citation Helper (Links to an external site.)Links to an external site.) and references (see Formatting Your References List (Links to an external site.)Links to an external site.).
Respond to Peers: Review your classmates’ posts, and respond to at least two of your peers by Day 7. In each response, provide comments that prompt further critical thinking and insight on your classmate’s perspective on ethical values as they relate to their personal, academic, and professional lives. Each participation post should be a minimum of 75 words.
Week 2 - Discussion 1
33 unread replies.33 replies.
Your initial discussion thread is due on Day 3 (Thursday) and you have until Day 7 (Monday) to respond to your classmates. Your grade will reflect both the quality of your initial post and the depth of your responses. Refer to the Discussion Forum Grading Rubric under the Settings icon above for guidance on how your discussion will be evaluated.
Globalization and Its Ethical Implications [WLOs: 1, 2, 3, 5] [CLOs: 1, 2, 3, 5]
Prepare: In preparing for this discussion, review the Week 1 and Week 2 required resources that focus on globalization, ethics, and moral reasoning. This will help assist you in examining your own development.
OLCU 425 Diversity Issues Rubric
Length: 6 pages excluding the title and Reference pages
Due: Week 8 by Wednesday midnight
Value: 250 Points for 25% of the final grade
Post: Week 8 Assignments
Prepare and submit through Turnitin your analysis of the three (3) diversity issues posted in Week 8
Assignments. In preparing your response, discuss why you agree or disagree with the issues raised
regarding diversity leadership, cross-cultural communications, and cultural intelligence. This assignment
requires you to critically analyze each issue from different perspectives; support your analysis with course
readings, citations from academic sources, and examples as evidence to persuasively present your
conclusion.
Your analysis of each diversity issue should:
Comprehensively discuss and analyze the issue by responding to all questions posed
Include citations (such as from your textbook, assigned readings or your research) to support your
analysis and conclusions
Use specific examples as evidence
Persuasively argue a specific conclusion as to why you agree or disagree
Be two (2) double-spaced pages (approximately 700 words)
Use complete sentences, correct spelling and grammar; and adhere to APA standards
Evaluation Criteria of Diversity Issues
Report Elements Exemplary
Proficient Developing Emerging
Diversity
Leadership
50
Comprehensively
analyzes diversity
conscious leadership
by thoroughly
responding to all posed
questions. Supports
analysis with citations
and specific examples.
Persuasively argues a
specific conclusion.
43
Analyzes diversity
conscious leadership
generally responding
to all posed questions.
Supports analysis with
some expert citations
and examples..
Argues a specific
conclusion providing
some justification.
36
Analyzes diversity
conscious leadership
although some
responses to posed
questions may be
superficial. Uses
some citations and
examples. States
but does not justify a
specific conclusion.
29
Limited if any
analysis of diversity
conscious
leadership; may not
respond to all
posed questions.
May provide
examples but does
not include
citations. Unclear
conclusion
Cross-Cultural
Communication
50
Comprehensively
analyzes cross-cultural
communications by
thoroughly responding
to all posed questions.
Supports analysis with
expert citations and
specific examples.
Persuasively argues a
specific conclusion.
43
Analyzes cross-
cultural
communications
generally responding
to all posed questions.
Supports analysis with
some expert citations
and examples..
Argues a specific
conclusion providing
some justification.
36
Analyzes cross-
cultural
communications
although some
responses to posed
questions may be
superficial. Uses
some citations and
examples. States
but does not justify a
specific conclusion.
29
Limited if any
analysis of cross-
cultural
commun.
Hlt324 (all weeks discussions and assignments) full courseDennisHine
This document provides a full course for HLT324 that includes discussions, assignments, and a quiz for all weeks. It outlines the topics and requirements for each discussion post and assignment. The discussions cover concepts like cultural competency, working with different cultures, death and dying rituals, and immunizations. The assignments involve analyzing cultural models, interviewing family members from different cultures, exploring high-risk nutrition behaviors and nontraditional healthcare practices in various cultures. The quiz at the end tests knowledge of traditional healing practices in diverse cultures.
Hlt324 (all weeks discussions and assignments) full courseThelmaSneed
This document provides the full course content for HLT324, including discussion questions, assignments, and rubrics for each week. The course covers topics like cultural competency, working with diverse populations, death and dying rituals, and high-risk nutritional practices across cultures. Assignments include analyzing media scenarios, interviewing family members and those from other cultures, examining the Purnell Model of Cultural Competence, and identifying high-risk nutritional behaviors in 10 cultures and their influencing historical and belief factors. Discussion questions address understanding different cultures, communicating with patients, embracing diverse beliefs, and applying culturally competent care.
Hlt324 (all weeks discussions and assignments) full courseBrittneDean
This document provides the full course content for HLT324, including discussion questions, assignments, and rubrics for each week. The course covers topics like cultural competency, working with diverse populations, death and dying rituals, and high-risk nutritional practices across cultures. Assignments include analyzing media scenarios, interviewing family members and those from other cultures, examining the Purnell Model of Cultural Competence, and identifying high-risk eating behaviors and cultural influences. Discussion questions address understanding different cultures, communicating with patients, embracing diverse beliefs, and providing culturally-competent care.
Hlt324 (all weeks discussions and assignments) full courseYolanda Stacey
This document provides a full course for HLT324 that includes discussions, assignments, and a quiz for all weeks. It outlines the topics and requirements for each discussion post and assignment. The discussions cover concepts like cultural competency, working with different cultures, death and dying rituals, and immunizations. The assignments involve analyzing cultural models, interviewing family members from different cultures, exploring high-risk nutrition behaviors and nontraditional healthcare practices in various cultures. The quiz at the end tests knowledge of traditional healing practices in diverse cultures.
Module 2 - HomeDIMENSIONS OF CULTUREModular Learning Outcomes.docxroushhsiu
Module 2 - Home
DIMENSIONS OF CULTURE
Modular Learning Outcomes
Upon successful completion of this module, the student will be able to satisfy the following outcomes:
Case
Select a setting for your intercultural experience and evaluate its potential for providing a meaningful encounter with the target culture.
SLP
Measure your personal cultural values and compare your outcome to Hofstede’s dimensions of culture.
Discussion
Collectively create a multicultural tool kit for leading and motivating a global workforce.
Module Overview
In Module 1, we considered the role of culture in influencing how people think, feel, act, and believe. Together, these constitute a “worldview” which can vary drastically from culture to culture. Yet leaders are called upon to solve problems and address challenges that span cultural boundaries, and they need to harness the resources of peoples who may view the problems very differently from each other. How to navigate these differences and discover a structure of culture that can help leaders come to mutual understanding is the topic of this module.
Drawing on the work of Geert Hofstede and others (2010), we distinguish between personality (individual characteristics that make one person uniquely different from another), human nature (shared characteristics that are common to all members of the species), and culture (learned behaviors that are shared by members of a group or category). The frameworks that are the primary focus of this module concern values, attitudes, and beliefs at the cultural level. That is, we recognize that individuals will differ, but they will also share a system of overarching learned behaviors that are common to all members of that society.
The dimensions of culture that are discussed … represent the ways that groups of people within a culture interpret and manage the universal questions faced by all societies as members of the human race. These questions involve such topics as what is the nature of power and authority? What is the responsibility of the individual to the group? Is short term gain more important than long term stability? How do we manage the unexpected and unpredictable? While there may be individual differences in the responses to these questions, there are also larger, broader, shared patterns of response that are shaped by the norms and values of a given society. These are referred to a “cultural dimensions,” and knowledge of these broad patterns can help leaders to anticipate, interpret, and react to practices that may at first seem very odd and illogical. When viewed through the lens of cultural dimensions, strange customs and practices can make perfect sense and can lead to greater cultural intelligence (and effectiveness) on the part of the leader.
Reference: Hofstede, G., Hofstede, G. J., & Minkow, M. (2010). Cultures and Organizations: Software of the Mind (Third Edition), US McGraw-Hill. (Not required)
Module 2 - Case
DIMENSIONS OF CULTURE
Assignment Overview
In ...
This document provides an introduction and overview for writing a research paper on sustainability. It explains that the goal of the paper is to develop research, reading, and writing skills. It clarifies what a research paper is and is not, and outlines the criteria for grading, including reading comprehension, organization, use of sources, logic, summarization skills, citation of sources, and editing. The topic focus for all papers will be sustainability, and students must connect their research paper topic to one or more of the United Nations Sustainable Development Goals.
Week 2 - Discussion 2
22 unread replies.22 replies.
Your initial discussion thread is due on Day 3 (Thursday) and you have until Day 7 (Monday) to respond to your classmates. Your grade will reflect both the quality of your initial post and the depth of your responses. Refer to the Discussion Forum Grading Rubric under the Settings icon above for guidance on how your discussion will be evaluated.
Ethics and Moral Development [WLOs: 1, 2, 3] [CLOs: 1, 2, 3]
Prepare: In preparing for this discussion, you should first review the Week 2 required resources that focus on ethics and morals. This will help assist you in examining your own development of ethical and moral responsibilities.
Reflect: Take a deeper look at your own life and determine which experiences have inspired ethical and moral reasoning. Were there any huge influences in this process?
Write: For this discussion you will address the following prompts:
· Explain what it means to be ethical as it relates to personal, academic, and professional growth.
· Provide at least one ethical dilemma you have encountered, and describe how the issue was resolved.
· Describe how your general education courses have influenced your ethical values.
· Explain why a college-educated person might have different duties to society than someone not as educated.
Your initial post should be at least 250 words in length, which should include a thorough response to each prompt. You are required to provide in-text citations of applicable required reading materials and/or any other outside sources you use to support your claims. Provide full reference entries of all sources cited at the end of your response. Please use correct APA format when writing in-text citations (see In-Text Citation Helper (Links to an external site.)Links to an external site.) and references (see Formatting Your References List (Links to an external site.)Links to an external site.).
Respond to Peers: Review your classmates’ posts, and respond to at least two of your peers by Day 7. In each response, provide comments that prompt further critical thinking and insight on your classmate’s perspective on ethical values as they relate to their personal, academic, and professional lives. Each participation post should be a minimum of 75 words.
Week 2 - Discussion 1
33 unread replies.33 replies.
Your initial discussion thread is due on Day 3 (Thursday) and you have until Day 7 (Monday) to respond to your classmates. Your grade will reflect both the quality of your initial post and the depth of your responses. Refer to the Discussion Forum Grading Rubric under the Settings icon above for guidance on how your discussion will be evaluated.
Globalization and Its Ethical Implications [WLOs: 1, 2, 3, 5] [CLOs: 1, 2, 3, 5]
Prepare: In preparing for this discussion, review the Week 1 and Week 2 required resources that focus on globalization, ethics, and moral reasoning. This will help assist you in examining your own development.
Among the Main Functions of Society- social scientists agree that the.docxchristina345678
Among the Main Functions of Society, social scientists agree that the following 10 best describe the whys of how we function within our global worldview:
1. Satisfaction of basic needs
It is the primary function of society to organize people and their actions in such a way that they are guaranteed food, shelter, and vital protection. Included here are public health concerns that, although usually falls on the State, is a primary necessity of the organized people – ensure sanitation to prevent the spread of disease and medical care should it be required.
2. Preservation of order
Is the function that involves the different security bodies, formal and informal, created to protect the lives and assets of individuals. These groups become social institutions because their role is to meet the fundamental needs of people. The preservation of order also refers to the rules, norms, or laws that guide the behavior of people in the different stages and situations of their life from birth to death. Some scholars have proposed that this is the main function of an individual in society, "to control their wild and irrational impulses."
3. Management of education
Within society, individuals develop the knowledge necessary to interact with their peers. They are also taught to make the most of their abilities, talents, and interests. Living in society allows the human being to be social by nature, to discover and develop his own personality by putting it into action in front of another human being. From within these social parameters, and to extend our means of cultural diversity, society should provide the conditions necessary for each individual to have the opportunity to learn from the language, history, and traditions of diverse cultures. Education, in this manner, serves to enhance both internal and external socially progressive channels of knowledge.
4. Management of the economy
The distribution of goods and services is another concern within a social group. Society, as a system, generates and distributes the material goods and services that will be dedicated to satisfying the basic and secondary needs of the human beings that comprise it. This distribution is determined according to the social and political philosophy that a specific society assumes as its own.
5. Power management
Just as the distribution of goods and services is a crucial concern within society, the shaping of figures and/or power groups also occupies much of society's life. The administration of power from the institutions is what has led the human being to face wars and disputes throughout its history. Depending on the socio-political doctrine that prevails in a particular social group, that power will be centralized in the State or distributed among the different institutions that make up that group.
6. Division of labor
The organization of society allows for a definition of the roles in the work that each individual will fulfill given the needs to be met. Raising constr.
Introductory lecture for the MSc in Sustainable Leadership. The lecture takes a critical and interactive persepctive on leadership and the leadership 'industry' with an emphasis on the paradox of leadership
Maa250 assignment 2 ethics and financial services trimester RIYAN43
The document provides instructions for a two-part ethics assignment in a financial services course. For part 1, students must complete an ethics inventory simulation and submit the results. For part 2, students must write a 1,800-word reflective statement drawing on their inventory results and discussing two course topics as they relate to the student's role as a future professional or business leader. The reflection should address global citizenship concepts and analyze how the topics will help the student in their future role.
As humans we think all the time because we possess the ability and capacity to do so. However, it is not all types of thinking that is productive or relevant to our own very existence. Although we have the natural abilities to think as humans, this mental ability is an art and a craft. Consequently, the art of correct thinking can be acquired through learning.
There are several different types of thinking such as: creative thinking, design thinking, innovative thinking, positive thinking, and of course critical thinking. For the purpose of this course, we will concentrate on critical thinking.
This document provides an outline for an online Introduction to Sociology course. It includes the course description, objectives, structure, schedule, assignments and potential media pieces. The course is divided into 5 modules covering topics such as sociological thinking, culture and society, socialization, social interaction, and groups and organizations. Each module lists learning objectives, instructional materials, required discussions and assignments such as quizzes. The assignments are intended to assess students' understanding of key concepts and theories. Potential media pieces like short videos are included to supplement the textbook readings.
one page on each topic of life span development issues relating t.docxvannagoforth
one page on each topic of "life span development issues relating to Mass incarcerations for racial inequality, Ethical issues relating to mass incarceration for racial inequality, meant health and call for reform" so four pages
Research Paper Rubric
Component 100% 75% 50% 25% 0
Basic
Requirements
Formatted correctly, at
least 500 words in
length, citation page
and internal citations
correct (APA format), at
least 2 cited peer
reviewed sources.
Does not meet required
page length, and/or
does not have 2 cited
peer reviewed sources.
Thesis
Statement
Engaging, challenging,
and clearly focuses the
paper. Effectively
stated in the
introduction and
carried throughout the
paper.
Clear and articulate,
engaging and clearly
focuses the paper, but
is not challenging. Is
effectively carried
throughout the paper.
Clearly stated in the
introduction, attempts
to be engaging, is
adequate, but lacks
insight and focus, and is
carried through the
paper.
Included in the
introduction, but is
vague. Lacks insight,
focus, and is not carried
throughout the paper.
Is vague or may be
lacking in the
introduction; is not
focused and lacks
development; is not
carried throughout the
paper.
Introduction Strong and effective, it
is engaging and clearly
defines the thesis, as
well as provides a
foundation for the body
of the paper.
Effective and engaging,
defines the thesis and
provides foundation for
the body of the paper.
Introduces the topic of
the paper and builds a
connection between
the topic, the thesis,
and the body of the
paper. Informative but
not engaging or strong.
Introduces the topic of
the paper loosely and
includes the thesis
statement. Provides
little information
regarding the topic.
Includes little more
than the thesis and
shows no demonstrable
knowledge of the topic
of the paper.
Content
Strongly and vividly
supports the thesis and
is reflective of strong,
thorough research.
Illustrates extensive
knowledge of the topic.
Every aspect of the
thesis is supported by
quality academic
research.
Strongly supports the
thesis and is reflective
of good, thorough
research. Illustrates
knowledge of the topic,
but could be extended.
Most aspects of the
thesis are supported by
quality academic
research.
Supports the thesis and
reflects research, and
illustrates adequate
knowledge of the topic.
Could be extended and
shows some gaps in
understanding of the
topic. Although there
may be some
inconsistencies with
support from quality
academic research.
Related to the thesis
but reflects inadequate
research and
knowledge of the topic,
and demonstrates a
lack of understanding.
There may be a lack of
support from quality
academic research.
Does not convey
adequate
understanding of the
topic, the research, or
the thesis. There are
many unsupported
aspects of the thesis
and the research lacks
quality sources.
Or ...
History 1378 Essay #1Professor SbardellatiSpring 2022Your SusanaFurman449
This document outlines an assignment for a History 1378 course. Students must write a 5-6 page essay in response to one of three prompts provided. The essay is worth 25% of the student's grade and is due by March 4th. Late papers will be docked points. Students must only use materials from the first six weeks of the course in their response, and must properly cite all sources using the styles outlined. The paper will be graded based on the strength of the argument, analysis of course materials, and quality of writing.
Respond to each student 1 with at least 150 wordsStudent 1 http.docxpeggyd2
The research found that the most effective leaders use a combination of six distinct leadership styles, each tied to different components of emotional intelligence. The styles are coercive, authoritative, affiliative, democratic, pacesetting, and coaching. Rather than relying on just one style, highly successful leaders seamlessly switch between the styles as needed based on the business situation. The research also found that different leadership styles have measurable impacts on key aspects of organizational climate like flexibility, responsibility, and clarity. Leaders who positively impacted climate through their flexible use of styles achieved better financial results.
This document discusses the advantages of using narrative theory in multicultural counseling. It begins by outlining some key assumptions of narrative theory, including that there is no single truth and reality is constructed through social and cultural contexts. Narrative theory allows clients to tell their own stories and express their issues through their cultural lenses. This provides counselors with a culturally sensitive framework to incorporate a client's culture into therapy. The summary provides the advantages of narrative theory, including giving space for a client's cultural ideologies, decreasing cultural misunderstandings, and empowering both client and counselor to objectively view the problem rather than the individual. By using a client's own narratives, counselors can gain awareness of their cultural beliefs and appropriately apply
1. The document discusses open education and calls for more critical evaluation and analysis within the open education community.
2. It notes that few studies have rigorously evaluated the impact of open education on learning outcomes and that the existing studies show biases.
3. The author proposes several methods for more critically and systematically analyzing research in open education such as citation network analysis, evaluating publication biases, and acknowledging its intellectual history.
AssignmentCase Study on Death and Dying View RubricDue .docxElbaStoddard58
Assignment
Case Study on Death and Dying
View Rubric
Due Date:
Jun 30, 2017
Max Points:
200
Details:
The practice of health care providers at all levels brings you into contact with people from a variety of faiths. This calls for knowledge and acceptance of a diversity of faith expressions.
The purpose of this paper is to complete a comparative ethical analysis of George’s situation and decision from the perspective of two worldviews or religions: Christianity and a second religion of your choosing. For the second faith, choose a faith that is unfamiliar to you. Examples of faiths to choose from include Sikh, Baha'i, Buddhism, Shintoism, etc.
In your comparative analysis, address all of the worldview questions in detail for Christianity and your selected faith.
Refer to Chapter 2 of
Called to Care
for the list of questions
. Once you have outlined the worldview of each religion, begin your ethical analysis from each perspective.
In a minimum of 1,500-2,000 words, provide an ethical analysis based upon the different belief systems, reinforcing major themes with insights gained from your research, and answering the following questions based on the research:
How would each religion interpret the nature of George’s malady and suffering? Is there a “why” to his disease and suffering? (i.e., is there a reason for why George is ill, beyond the reality of physical malady?)
In George’s analysis of his own life, how would each religion think about the value of his life as a person, and value of his life with ALS?
What sorts of values and considerations would each religion focus on in deliberating about whether or not George should opt for euthanasia?
Given the above, what options would be morally justified under each religion for George and why?
Finally, present and defend your own view.
Support your position by referencing at least three academic resources (preferably from the GCU Library) in addition to the course readings, lectures, the Bible, and the textbooks for each religion. Each religion must have a primary source included.
A total of six references are required according to the specifications listed above. Incorporate
the research into your writing in an appropriate, scholarly manner.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
Apply Rubrics
Case Study on Death and Dying
1
Unsatisfactory
0.00%
2
Less Than Satisfactory
65.00%
3
Satisfactory
75.00%
4
Good
85.00%
5
Excellent
100.00%
70.0 %
Content
20.0 %
Identification of Ethical Issues as They Relate to the Four Principles of Principlism
The ethical issues are incorrectly organized.
1. Reflective Essay & Literature Review Report, (total of .docxjeremylockett77
1. Reflective Essay & Literature Review Report, (total of 70%) Each student is required to
submit a five-page paper on a course topic or issue that is particularly significant and personally
meaningful. In other words, choose a problem or issue that you have had some experience
managing. For example, you may use a personal observation (some event you have witnessed)
and/or, personal experience (an incident in which you played a part) for the point of view of your
paper.
The following are guidelines for the Reflective Essay & Literature Review Report:
A. Define the topic or issue by utilizing class material and course terminology. You may use your
textbook and lecture notes, or portal discussion questions as your initial inspiration and source.
(Example topics and the grading rubric for scoring the assignment will be presented during the
3nd week of instruction.)
B. Do research with substantiated, credible sources – this skill demonstrates academic
adeptness and collegiate knowledge! To do this, take your topic idea or issue, put it into context,
and link it with some good research. Please visit the campus library to verify that your research
meets excellent, academic, collegiate standards. Here is our classes library research guide and
tutorial, https://guides.library.pdx.edu/psy317
1. Go deep with your research and refrain from using mainstream, heavily commercialized
media sources, such as WebMD, Psychology today, u-tube, Facebook, non-credible
Internet websites, Google, etc. . . . 2. Must have at least three outside,
academic/good scientific sources, aside
from lecture and the text. Also, the material does not need to be peer reviewed. 3.
Appropriately document all sources throughout paper and include a reference page.
(If the information is in your essay, it must be appropriately documented.) 4.
No block quotes- instead, paraphrase the source material.
C. Format, one-inch margins – adjust right margin to .8, Font size 12 (New Times or Ariel), Title
page includes: Title of Report, Name, Class & Instructor, Date - you do not need an abstract.
Double space. No third space between paragraphs.
Reading Journals (10% or 100 points total / 8) Each week for weeks 2-9, you will complete and submit a reading journal that summarizes the main points from the week’s reading and discusses ideas you developed based on the readings. The length and style are at your discretion. I cannot imagine that you would be able to adequately summarize and reflect on the week’s readings in less than two pages, but you might. It will be most helpful to you if you complete these weekly.
There are three grade possibilities for these assignments:
12.5 = You submitted something and it met expectations by engaging all the readings;
9 = You submitted something and it did not meet expectations;
0 = You did not submit anything. This is almost a simple “check ...
1. Reflective Essay & Literature Review Report, (total of .docxcroysierkathey
1. Reflective Essay & Literature Review Report, (total of 70%) Each student is required to
submit a five-page paper on a course topic or issue that is particularly significant and personally
meaningful. In other words, choose a problem or issue that you have had some experience
managing. For example, you may use a personal observation (some event you have witnessed)
and/or, personal experience (an incident in which you played a part) for the point of view of your
paper.
The following are guidelines for the Reflective Essay & Literature Review Report:
A. Define the topic or issue by utilizing class material and course terminology. You may use your
textbook and lecture notes, or portal discussion questions as your initial inspiration and source.
(Example topics and the grading rubric for scoring the assignment will be presented during the
3nd week of instruction.)
B. Do research with substantiated, credible sources – this skill demonstrates academic
adeptness and collegiate knowledge! To do this, take your topic idea or issue, put it into context,
and link it with some good research. Please visit the campus library to verify that your research
meets excellent, academic, collegiate standards. Here is our classes library research guide and
tutorial, https://guides.library.pdx.edu/psy317
1. Go deep with your research and refrain from using mainstream, heavily commercialized
media sources, such as WebMD, Psychology today, u-tube, Facebook, non-credible
Internet websites, Google, etc. . . . 2. Must have at least three outside,
academic/good scientific sources, aside
from lecture and the text. Also, the material does not need to be peer reviewed. 3.
Appropriately document all sources throughout paper and include a reference page.
(If the information is in your essay, it must be appropriately documented.) 4.
No block quotes- instead, paraphrase the source material.
C. Format, one-inch margins – adjust right margin to .8, Font size 12 (New Times or Ariel), Title
page includes: Title of Report, Name, Class & Instructor, Date - you do not need an abstract.
Double space. No third space between paragraphs.
Reading Journals (10% or 100 points total / 8) Each week for weeks 2-9, you will complete and submit a reading journal that summarizes the main points from the week’s reading and discusses ideas you developed based on the readings. The length and style are at your discretion. I cannot imagine that you would be able to adequately summarize and reflect on the week’s readings in less than two pages, but you might. It will be most helpful to you if you complete these weekly.
There are three grade possibilities for these assignments:
12.5 = You submitted something and it met expectations by engaging all the readings;
9 = You submitted something and it did not meet expectations;
0 = You did not submit anything. This is almost a simple “check.
POSC 100 Current Event Reflection Paper Rubric Criteri.docxharrisonhoward80223
POSC 100 Current Event Reflection Paper Rubric
Criteria Distinguished Proficient Basic Unacceptable
Completeness Complete in every area;
includes all requirements
Mostly complete;
includes most of the
requirements
Mostly incomplete,
includes few of the
requirements
Incomplete in almost
every area; does not
include requirements
Critical Thinking Displays exceptional
critical thinking; uses
class material and
utilizes sophisticated,
original ideas to develop
arguments
Displays advanced
critical thinking; uses
class material and uses
original ideas to develop
arguments
Displays limited critical
thinking; uses some class
material and some
original ideas to develop
arguments
Displays little critical
thinking; uses limited
class material and does
not use original ideas to
develop arguments
Evaluation & Analysis Presents exceptional
analysis of identified
issues; thoroughly
evaluates the issues
Presents sufficient
analysis of identified
issues; evaluates the
issues
Presents little analysis of
identified issues;
provides a vague
evaluation
Presents almost no
analysis of identified
issues
Understanding Demonstrates an
advanced understanding
of the topic(s) and
issue(s)
Demonstrates an above
average understanding of
the topic(s) and issue(s)
Demonstrates a basic
understanding of the
topic(s) and issue(s)
Demonstrates an
inadequate understanding
of the topic(s) and
issue(s)
Writing Mechanics Writing is clear, concise,
and well-organized
without grammatical
errors or typos
Writing is mostly clear
and generally organized
with few grammatical
errors or typos
Writing is somewhat
clear but is not well
organized and has many
grammatical errors or
typos
Writing is unclear and
very disorganized with
many grammatical errors
or typos
12/22/2017 Communication Today | Critical Thinking and the Challenges of Internet | Communication Today
http://www.communicationtoday.sk/critical-thinking-and-the-challenges-of-internet/ 1/2
C R I T I C A L T H I N K I N G A N D T H E C H A L L E N G E S O F I N T E R N E T
Critical Thinking and
the Challenges of
Internet
A L E X A N D E R P L E C N E R I S S U E : 2 / 2 0 1 4 , S E C T I O N : T H E O R E T I C A L
S T U D I E S
In this article, the author addresses some challenges to information
searches and information evaluation which were brought by the
Internet. Large segments of audience are exaggerating their
awareness and do not realize that their online behavior is driven
more by emotions than by critical assessment of primary sources.
The result is growing popularity of conspiracy theories,
pseudoscience, propaganda, and alternative medicine. These are
all examples of biased reasoning. Due to scientists, scholars,
teachers, and journalists, this trend can be considered as a potential
threat to public health and democracy. Publics incapable of
informed choices can be manipulated to sup.
Rubric For The Evaluation Of Studying Religion” PaperCRITERIA.docxSUBHI7
Rubric For The Evaluation Of “Studying Religion” Paper
CRITERIA
NEEDS IMPROVEMENT
Minimum Points
SATISFACTORY
Medium Points
EXCEPTIONAL
Maximum Points
CONTENT
(6 Points)
Write a 750- to 1,050-word paper that addresses the following topics:
· What is essential (in the practices and beliefs) for a tradition to be called a religion?
· Illustrate your points by referring to the commonalities of the three Western religions.
· How do different fields of study approach religion?
· What are some critical issues in the academic study of religion?
The writer does not demonstrate cursory understanding of subject matter, and the purpose of the paper is not stated. The objective, therefore, is not addressed and supporting materials are not correctly referenced.
0 to 2.4 points
The writer demonstrates limited understanding of the subject matter in that theories are not well connected to a practical experience or appropriate examples, though the attempt to research the topic is evident, and materials are correctly referenced.
2.5 to 5.4 points
The writer demonstrates an understanding of the subject matter by clearly stating the objective of the paper and links theories to practical experience. The paper includes relevant material that is correctly referenced, and this material fulfills the objective of the paper.
5.5 to 7 points
Comments on Content
? of 7 points
You have fulfilled all/most/some of the objectives of the assignment with this ___ word paper. You had a section on …
ORGANIZATION
( 2 Points)
Paragraphs do not focus around a central point, and concepts are disjointedly introduced or poorly defended (i.e., stream of consciousness). The writer struggles with limited vocabulary and has difficulty conveying meaning such that only the broadest, most general messages are presented. There is no introduction or conclusion.
0 to .5 points
Topics/content could be organized in a more logical manner. Transitions from one idea to the next are often disconnected and uneven. The introduction does not give clear direction and the conclusion does not restate the main points and show how they explain the big idea.
Some words, transitional phrases, and conjunctions are overused. Ideas may be overstated, and sentences with limited contribution to the subject are included.
.6 to 1 points
The writer focuses on ideas and concepts within paragraphs, and sentences are well-connected and meaningful. Each topic logically follows the objective. The introduction clearly states the objective or ideas leading to the purpose of the paper, and a conclusion draws the ideas together.
The reading audience is correctly identified, demonstrated by appropriate language usage (i.e., avoiding jargon and simplifying complex concepts appropriately). Writing is concise, in active voice, and avoids awkward transitions and overuse of conjunctions.
1.1 to 1.5 points
Comments on Organization
? of 1.5 points
You do/do not have a clear organizational flow. You do/do no ...
Your new clientsThe Wagner’s – Scott and Ella are a young marri.docxDustiBuckner14
Your new clients:
The Wagner’s – Scott and Ella are a young married couple who just purchased a
townhome in the Heights area of Houston. He works in finance, and she is a Dr. They
prefer clean lines, not a lot of “fluff” but want their home to be comfortable and inviting.
The bedroom and bathroom need to have a relaxing “get away” feel as they both work
long hours. They have no children.
Develop and Prepare (3) Written Design Concepts for a Master Bedroom Suite - You
must use the “What, Why & How” Method presented in class
project will have its own unique Design Concept
You will use your Design Concepts to make selections and provide an overall design
scheme for each client
You will find images of all of your selections and include in your presentation
You will create (3) Schemes and present in a digital format.
Design/Presentation requirements are below:
Bedroom Materials/Finishes: Ceiling/Walls/Floors/Window Treatments
Bedroom Furniture Selections: Bed, Nightstands, Dresser, Art/Accessories, TV
Bedroom Light Fixtures
Bathroom Materials/Finishes: Ceiling/Walls/Floors/Millwork (counter & cabinets)
Bathroom FF&E Selections: Tub, Sinks, Shower & Sink Fittings, Lighting
Remember, you need to think about how you would like the bedroom to function,
and what your “concept” would be. Think about seating areas, sleeping area,
storage, dressing area, etc. This is your opportunity to be creative!
What is your concept statement? What is the programming? (Here are some questions
to ask)
What size bed?
What types of furniture needed? (Headboard, dresser, lounge chair, rug, etc.)
Comfort level and design style (contemporary, traditional, transitional)
Lighting and TV requirements?
Accessories?
You will:
Take the plan that was given to you and research and decide what furnishings
you would like to propose for each client.
Create a Programming slide identifying needs and requirements and your
solutions.
Create a brief Concept Statement slide summarizing your design intent. This
statement should also communicate the mood or feel you are attempting to
evoke.
Create a “working” presentation of your suggestions to review. This will consist of
several slides with your suggestions.
.
Writing Conclusions for Research PapersWhat is the purpose.docxDustiBuckner14
Writing Conclusions for Research Papers
What is the purpose of a conclusion?
A conclusion is supposed to provide the “final verdict,” or the “moral of the story” for the essay.
It is the writer’s last attempt at providing a memorable ending to the paper.
It explains why the topic is important and what the reader should learn from it.
A conclusion is not…
A repetition of the thesis statement and its points
Only a summary of the paper’s main points
A paragraph so detailed is resembles a body paragraph
A paragraph that goes into a new or unrelated topic
Two or three sentences long (i.e. “two sentences plus a catchy quote.”
Example of good conclusions
Making a recommendation or offering a solution to the problem
In conclusion, social media is not only responsible in many cases for ruining a marriage, sometimes it is responsible for ruining the entire family balance. These social platforms affect the stability of the couple creating a detachment in the everyday life; once the stability is broken and the distance starts to increase, most likely a sense of jealousy will generate and possibly lead to infidelity. It is easy for many users to blame social media for the end of their marriage, and because of this, it is important to use social media for a limited time with non-malicious intentions. The responsible use of the platforms may protect marriages from being permanently damaged and give a couple the possibility to live a much happier life together.
Painting a picture of the future if the problem is solved or handled correctly
Modern technology continues to prove its merit within the medical field furthering our understanding of ADHD as well as providing invaluable resources available to the public and educational institutions in which to simplify the management of this troublesome condition. It’s used to aid children throughout their academic endeavors, which, will dictate how they enter society and cope with symptoms that will be with them until future technology can find a cure. Data collection will only grow as technology is further implemented in ADHD treatment and is the key to developing the individual treatment plans that will help future generations thrive. The benefits of modern technology towards adolescents suffering from ADHD are plentiful and may one day eliminate the condition. This future is welcomed and one with great promise.
Painting a picture of the future if the problem is NOT solved or handled correctly
All in all, technology is growing at an extraordinarily exponential pace allowing us to be more connected and in tune than ever before. However, while we grow more connected online, we grow more apart in real life which in turn hurts our social skills, disconnects us from each other, degrades our interpersonal skills, makes it easier to commit crimes, and pulls friends and family apart. With almost everything in life there is undoubtedly an equal number of cons.
What Is Septic TankSeptic or septic typically is used t.docxDustiBuckner14
What Is Septic Tank?
"Septic" or "septic" typically is used to describe the anaerobic bacteria environment that was created in Tank and decomposes to mineralizes domestic wastewater in the tank.
What exactly is septic tank Septic tank? It is a constructed in a scientifically sound underground chamber typically made of rcc, fiberglass, plain concrete, steel, or plastic. the domestic water, wastewater and fecal materials, excretory and toilet products flow into it to treat the primary source of waste material , which decomposes and transform into semi-solid or solid settleable liquid sludge.
In the United States, there are several types of ready-made Septic tanks that are available in the market. They include concrete septic tank plastic septic tank, as well as fibreglass septic tanks. Most well-known and widely used are concrete septic tanks for homes, based on the state and local rules and regulations.
When it comes to "what is a concrete septic tanks?", concrete septic tank is a basic design, water-tight container constructed from RCC or plain concrete typically rectangular or circular in shape and available in one chamber, two chambers, or three chambers that are that are used to treat primary liquid waste.
The typical capacity ranges from 500 to 1250 gallons 500 gallon or 750 gallon tanks are adequate for a two-bedroom home or a 1000 gallon concrete tank is sufficient for a three bedrooms, and a 1250 gallon septic tank is sufficient for a four bedroom house or a family of four.
In this regard, "what is the septic tank?", the septic tank is a single chamber or multi-chamber underground compartment that is composed out of RCC concrete fiberglass, plastic or steel used for the first-class treatment for domestic wastewater and fecal material as well as excretory products and toilets that
Also Read:
Rooftop Design Ideas
What Are Septic Tank?
What is the septic tanks? Septic tank is an submerged sedimentation tanks for the primary treatment of household waste and fecal materials via the process of bioanaerobic digestion, or decomposition, which results in semi-solid or solid sludge that can be settled.
The majority of septic tanks for homes can hold between 4000 and 7500 millilitres or 1,000 - 2000 gals of effluent, or semi-solid sludge.
What Size of Septic Tank Do I Need
?
In this article, we'll be talking about underground septic tanks and the size is a reference to the tank's total capacity for handling. Read our article about above ground septic tanks to get additional information about these tanks and the systems.
The minimum requirements for capacity of a septic tank are based on various variables. The state, county or city guidelines may require approved sizes , as can the material used for tank construction and its installation.
The local geography and soil conditions play a significant role in the effectiveness of the system, which could affect the size of drain fields and the size of the septic tank.
The type of septic .
· You should respond to at least two of your peers by extending, r.docxDustiBuckner14
· You should respond to at least two of your peers by extending, refuting/correcting, or adding additional nuance to their posts. Your reply posts are worth 2 points (1 point per response.)
· All replies must be constructive and use literature where possible.
# 1
Hearing & Eye Age-Related Diseases
Presbycusis, also known as age-related hearing loss, is a debilitating disease with a complicated etiology that affects tens of millions of people worldwide and roughly half of those over 65 in the United States (Say et al., 2021). The loss is usually bilateral, causing difficulty hearing high-pitched tones and conversational speech (Meiner & Yeager, 2019). The causes of age-related hearing loss are thought to be genetic and environmental. Men are more affected by this condition than women. This condition's origin is yet unknown.
Some signs and symptoms that could be seen in patients with this condition are not answering when spoken to, talking loudly, paying attention to the speaker's lips, turning up the radio or TV volume, putting one palm over one ear, and tilting the head to one side when someone is speaking (Meiner & Yeager, 2019). The causes of presbycusis are multifaceted. In addition to physiologic and anatomical alterations brought on by aging-related deterioration, genetic factors are among the additional contributing elements (Cheslock & De Jesus, 2022). It is believed that glutamate signaling, glucocorticoids, and sex hormones all contribute to it. Hearing loss occurs more frequently in postmenopausal women who use progestin and a combination of hormone replacement therapy. Presbycusis has also been linked to exposure to loud noises and ototoxic substances such as salicylates, loop diuretics, aminoglycosides, and some chemotherapeutic drugs. Ototoxicity has also been linked to certain occupational and environmental exposures to toxins such as toluene, styrene, lead, carbon monoxide, mercury, and other toxins (Cheslock & De Jesus, 2022). This problem has also been associated to a history of ear infections and the presence of several systemic disorders.
Studies aimed at establishing a clear association for the cause have not been successful. As a result, the diagnosis entails eliminating other potential causes of hearing loss, such as infections, head trauma, metabolic disorders, vascular diseases, and heart disease (Meiner & Yeager, 2019). It is important for nurses when caring for patients with this condition to speak clearly and use a normal tone of voice. Patients and their families need to be instructed on how to use and where to obtain assistive listening devices (Meiner & Yeager, 2019). Nurses must educate patients and family members that when using hearing aids, they need to perform daily listening and battery checks. These devices must be stored in a hearing aid drying container with batteries removed.
Vision is an important sense that is needed to complete ADLs. Age-related changes and macular or.
You are a medical student working your way throughcollege and ar.docxDustiBuckner14
You are a medical student working your way through
college and are assigned to a hospital given background information on a patient.
You were provided the chief complaint and long-term history of the patient
outlined below. You are asked by the nurse in charge to read the following case,
investigate the topic (Diabetes mellitus and chronic renal failure) and complete a
written report in MLA format including references addressing each of the
questions identified below.
.
[removed]THIS IEP INCLUDES FORMCHECKBOX Transitions.docxDustiBuckner14
[removed]
THIS IEP INCLUDES:
FORMCHECKBOX
Transitions
FORMCHECKBOX
Interim Service Plan
NEW YORK CITY
BOARD OF EDUCATION
INDIVIDUALIZED EDUCATION PROGRAM
CONFERENCE INFORMATION
CSE Case#
-
Home District:
Service District:
Date:
/
/
Type:
STUDENT INFORMATION
*Age as of the date of the conference
Name:
NYC ID#
- -
Date of Birth
/ /
Gender
FORMDROPDOWN
Address:
Age:
Phone:
( ) -
English LAB
Year
Spanish LAB
Year
Grade
FORMDROPDOWN
Language(s) Spoken/Mode of Communication
FORMDROPDOWN
Primary Agency with whom student is involved
Name of Contact
FORMTEXT
Phone:
( ) -
Agency Case#
PARENT/GUARDIAN INFORMATION
Relationship to Student
Name:
FORMDROPDOWN
Address:
Phone (Home):
( ) -
Phone (Work):
( ) -
Interpreter Required
FORMCHECKBOX
Yes
FORMCHECKBOX
No
Preferred Language/ Mode of Communication
FORMDROPDOWN
SPECIAL MEDICAL/PHYSICAL ALERTS
(Refer to Health & Physical Development Page for additional details.)
The student has
FORMCHECKBOX
medical conditions and/or FORMCHECKBOX
physical limitations which affect his/her FORMCHECKBOX
learning FORMCHECKBOX
behavior and/or FORMCHECKBOX
participation in school activities.
The student requires FORMCHECKBOX
medication and/or FORMCHECKBOX
health care treatment(s) or procedure(s) during the school day.
Other alerts:
SUMMARY OF RECOMMENDATIONS
Eligibility
FORMCHECKBOX
Yes FORMCHECKBOX
No
Recommended Services
Classification of Disability
FORMDROPDOWN
FORMDROPDOWN
Staffing Ratio
FORMDROPDOWN
Twelve Month School Year
FORMCHECKBOX
Yes FORMCHECKBOX
No
Recommended Services for the Twelve Month School Year
FORMDROPDOWN
Staffing Ratio
FORMDROPDOWN
Other Recommendations (Check all that apply) .
Using the Integrated Model of Work Motivation Figure 12.1 (Latham, 2.docxDustiBuckner14
Using the Integrated Model of Work Motivation Figure 12.1 (Latham, 2011), describe specific practices that may or may not have a positive effect on workplace attitudes, motivation, and job satisfaction. Evaluate the possible future directions and potential of leadership practices for positive workplace attitudes, motivation, and job satisfaction within the current workplace.
.
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Among the Main Functions of Society- social scientists agree that the.docxchristina345678
Among the Main Functions of Society, social scientists agree that the following 10 best describe the whys of how we function within our global worldview:
1. Satisfaction of basic needs
It is the primary function of society to organize people and their actions in such a way that they are guaranteed food, shelter, and vital protection. Included here are public health concerns that, although usually falls on the State, is a primary necessity of the organized people – ensure sanitation to prevent the spread of disease and medical care should it be required.
2. Preservation of order
Is the function that involves the different security bodies, formal and informal, created to protect the lives and assets of individuals. These groups become social institutions because their role is to meet the fundamental needs of people. The preservation of order also refers to the rules, norms, or laws that guide the behavior of people in the different stages and situations of their life from birth to death. Some scholars have proposed that this is the main function of an individual in society, "to control their wild and irrational impulses."
3. Management of education
Within society, individuals develop the knowledge necessary to interact with their peers. They are also taught to make the most of their abilities, talents, and interests. Living in society allows the human being to be social by nature, to discover and develop his own personality by putting it into action in front of another human being. From within these social parameters, and to extend our means of cultural diversity, society should provide the conditions necessary for each individual to have the opportunity to learn from the language, history, and traditions of diverse cultures. Education, in this manner, serves to enhance both internal and external socially progressive channels of knowledge.
4. Management of the economy
The distribution of goods and services is another concern within a social group. Society, as a system, generates and distributes the material goods and services that will be dedicated to satisfying the basic and secondary needs of the human beings that comprise it. This distribution is determined according to the social and political philosophy that a specific society assumes as its own.
5. Power management
Just as the distribution of goods and services is a crucial concern within society, the shaping of figures and/or power groups also occupies much of society's life. The administration of power from the institutions is what has led the human being to face wars and disputes throughout its history. Depending on the socio-political doctrine that prevails in a particular social group, that power will be centralized in the State or distributed among the different institutions that make up that group.
6. Division of labor
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As humans we think all the time because we possess the ability and capacity to do so. However, it is not all types of thinking that is productive or relevant to our own very existence. Although we have the natural abilities to think as humans, this mental ability is an art and a craft. Consequently, the art of correct thinking can be acquired through learning.
There are several different types of thinking such as: creative thinking, design thinking, innovative thinking, positive thinking, and of course critical thinking. For the purpose of this course, we will concentrate on critical thinking.
This document provides an outline for an online Introduction to Sociology course. It includes the course description, objectives, structure, schedule, assignments and potential media pieces. The course is divided into 5 modules covering topics such as sociological thinking, culture and society, socialization, social interaction, and groups and organizations. Each module lists learning objectives, instructional materials, required discussions and assignments such as quizzes. The assignments are intended to assess students' understanding of key concepts and theories. Potential media pieces like short videos are included to supplement the textbook readings.
one page on each topic of life span development issues relating t.docxvannagoforth
one page on each topic of "life span development issues relating to Mass incarcerations for racial inequality, Ethical issues relating to mass incarceration for racial inequality, meant health and call for reform" so four pages
Research Paper Rubric
Component 100% 75% 50% 25% 0
Basic
Requirements
Formatted correctly, at
least 500 words in
length, citation page
and internal citations
correct (APA format), at
least 2 cited peer
reviewed sources.
Does not meet required
page length, and/or
does not have 2 cited
peer reviewed sources.
Thesis
Statement
Engaging, challenging,
and clearly focuses the
paper. Effectively
stated in the
introduction and
carried throughout the
paper.
Clear and articulate,
engaging and clearly
focuses the paper, but
is not challenging. Is
effectively carried
throughout the paper.
Clearly stated in the
introduction, attempts
to be engaging, is
adequate, but lacks
insight and focus, and is
carried through the
paper.
Included in the
introduction, but is
vague. Lacks insight,
focus, and is not carried
throughout the paper.
Is vague or may be
lacking in the
introduction; is not
focused and lacks
development; is not
carried throughout the
paper.
Introduction Strong and effective, it
is engaging and clearly
defines the thesis, as
well as provides a
foundation for the body
of the paper.
Effective and engaging,
defines the thesis and
provides foundation for
the body of the paper.
Introduces the topic of
the paper and builds a
connection between
the topic, the thesis,
and the body of the
paper. Informative but
not engaging or strong.
Introduces the topic of
the paper loosely and
includes the thesis
statement. Provides
little information
regarding the topic.
Includes little more
than the thesis and
shows no demonstrable
knowledge of the topic
of the paper.
Content
Strongly and vividly
supports the thesis and
is reflective of strong,
thorough research.
Illustrates extensive
knowledge of the topic.
Every aspect of the
thesis is supported by
quality academic
research.
Strongly supports the
thesis and is reflective
of good, thorough
research. Illustrates
knowledge of the topic,
but could be extended.
Most aspects of the
thesis are supported by
quality academic
research.
Supports the thesis and
reflects research, and
illustrates adequate
knowledge of the topic.
Could be extended and
shows some gaps in
understanding of the
topic. Although there
may be some
inconsistencies with
support from quality
academic research.
Related to the thesis
but reflects inadequate
research and
knowledge of the topic,
and demonstrates a
lack of understanding.
There may be a lack of
support from quality
academic research.
Does not convey
adequate
understanding of the
topic, the research, or
the thesis. There are
many unsupported
aspects of the thesis
and the research lacks
quality sources.
Or ...
History 1378 Essay #1Professor SbardellatiSpring 2022Your SusanaFurman449
This document outlines an assignment for a History 1378 course. Students must write a 5-6 page essay in response to one of three prompts provided. The essay is worth 25% of the student's grade and is due by March 4th. Late papers will be docked points. Students must only use materials from the first six weeks of the course in their response, and must properly cite all sources using the styles outlined. The paper will be graded based on the strength of the argument, analysis of course materials, and quality of writing.
Respond to each student 1 with at least 150 wordsStudent 1 http.docxpeggyd2
The research found that the most effective leaders use a combination of six distinct leadership styles, each tied to different components of emotional intelligence. The styles are coercive, authoritative, affiliative, democratic, pacesetting, and coaching. Rather than relying on just one style, highly successful leaders seamlessly switch between the styles as needed based on the business situation. The research also found that different leadership styles have measurable impacts on key aspects of organizational climate like flexibility, responsibility, and clarity. Leaders who positively impacted climate through their flexible use of styles achieved better financial results.
This document discusses the advantages of using narrative theory in multicultural counseling. It begins by outlining some key assumptions of narrative theory, including that there is no single truth and reality is constructed through social and cultural contexts. Narrative theory allows clients to tell their own stories and express their issues through their cultural lenses. This provides counselors with a culturally sensitive framework to incorporate a client's culture into therapy. The summary provides the advantages of narrative theory, including giving space for a client's cultural ideologies, decreasing cultural misunderstandings, and empowering both client and counselor to objectively view the problem rather than the individual. By using a client's own narratives, counselors can gain awareness of their cultural beliefs and appropriately apply
1. The document discusses open education and calls for more critical evaluation and analysis within the open education community.
2. It notes that few studies have rigorously evaluated the impact of open education on learning outcomes and that the existing studies show biases.
3. The author proposes several methods for more critically and systematically analyzing research in open education such as citation network analysis, evaluating publication biases, and acknowledging its intellectual history.
AssignmentCase Study on Death and Dying View RubricDue .docxElbaStoddard58
Assignment
Case Study on Death and Dying
View Rubric
Due Date:
Jun 30, 2017
Max Points:
200
Details:
The practice of health care providers at all levels brings you into contact with people from a variety of faiths. This calls for knowledge and acceptance of a diversity of faith expressions.
The purpose of this paper is to complete a comparative ethical analysis of George’s situation and decision from the perspective of two worldviews or religions: Christianity and a second religion of your choosing. For the second faith, choose a faith that is unfamiliar to you. Examples of faiths to choose from include Sikh, Baha'i, Buddhism, Shintoism, etc.
In your comparative analysis, address all of the worldview questions in detail for Christianity and your selected faith.
Refer to Chapter 2 of
Called to Care
for the list of questions
. Once you have outlined the worldview of each religion, begin your ethical analysis from each perspective.
In a minimum of 1,500-2,000 words, provide an ethical analysis based upon the different belief systems, reinforcing major themes with insights gained from your research, and answering the following questions based on the research:
How would each religion interpret the nature of George’s malady and suffering? Is there a “why” to his disease and suffering? (i.e., is there a reason for why George is ill, beyond the reality of physical malady?)
In George’s analysis of his own life, how would each religion think about the value of his life as a person, and value of his life with ALS?
What sorts of values and considerations would each religion focus on in deliberating about whether or not George should opt for euthanasia?
Given the above, what options would be morally justified under each religion for George and why?
Finally, present and defend your own view.
Support your position by referencing at least three academic resources (preferably from the GCU Library) in addition to the course readings, lectures, the Bible, and the textbooks for each religion. Each religion must have a primary source included.
A total of six references are required according to the specifications listed above. Incorporate
the research into your writing in an appropriate, scholarly manner.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.
Apply Rubrics
Case Study on Death and Dying
1
Unsatisfactory
0.00%
2
Less Than Satisfactory
65.00%
3
Satisfactory
75.00%
4
Good
85.00%
5
Excellent
100.00%
70.0 %
Content
20.0 %
Identification of Ethical Issues as They Relate to the Four Principles of Principlism
The ethical issues are incorrectly organized.
1. Reflective Essay & Literature Review Report, (total of .docxjeremylockett77
1. Reflective Essay & Literature Review Report, (total of 70%) Each student is required to
submit a five-page paper on a course topic or issue that is particularly significant and personally
meaningful. In other words, choose a problem or issue that you have had some experience
managing. For example, you may use a personal observation (some event you have witnessed)
and/or, personal experience (an incident in which you played a part) for the point of view of your
paper.
The following are guidelines for the Reflective Essay & Literature Review Report:
A. Define the topic or issue by utilizing class material and course terminology. You may use your
textbook and lecture notes, or portal discussion questions as your initial inspiration and source.
(Example topics and the grading rubric for scoring the assignment will be presented during the
3nd week of instruction.)
B. Do research with substantiated, credible sources – this skill demonstrates academic
adeptness and collegiate knowledge! To do this, take your topic idea or issue, put it into context,
and link it with some good research. Please visit the campus library to verify that your research
meets excellent, academic, collegiate standards. Here is our classes library research guide and
tutorial, https://guides.library.pdx.edu/psy317
1. Go deep with your research and refrain from using mainstream, heavily commercialized
media sources, such as WebMD, Psychology today, u-tube, Facebook, non-credible
Internet websites, Google, etc. . . . 2. Must have at least three outside,
academic/good scientific sources, aside
from lecture and the text. Also, the material does not need to be peer reviewed. 3.
Appropriately document all sources throughout paper and include a reference page.
(If the information is in your essay, it must be appropriately documented.) 4.
No block quotes- instead, paraphrase the source material.
C. Format, one-inch margins – adjust right margin to .8, Font size 12 (New Times or Ariel), Title
page includes: Title of Report, Name, Class & Instructor, Date - you do not need an abstract.
Double space. No third space between paragraphs.
Reading Journals (10% or 100 points total / 8) Each week for weeks 2-9, you will complete and submit a reading journal that summarizes the main points from the week’s reading and discusses ideas you developed based on the readings. The length and style are at your discretion. I cannot imagine that you would be able to adequately summarize and reflect on the week’s readings in less than two pages, but you might. It will be most helpful to you if you complete these weekly.
There are three grade possibilities for these assignments:
12.5 = You submitted something and it met expectations by engaging all the readings;
9 = You submitted something and it did not meet expectations;
0 = You did not submit anything. This is almost a simple “check ...
1. Reflective Essay & Literature Review Report, (total of .docxcroysierkathey
1. Reflective Essay & Literature Review Report, (total of 70%) Each student is required to
submit a five-page paper on a course topic or issue that is particularly significant and personally
meaningful. In other words, choose a problem or issue that you have had some experience
managing. For example, you may use a personal observation (some event you have witnessed)
and/or, personal experience (an incident in which you played a part) for the point of view of your
paper.
The following are guidelines for the Reflective Essay & Literature Review Report:
A. Define the topic or issue by utilizing class material and course terminology. You may use your
textbook and lecture notes, or portal discussion questions as your initial inspiration and source.
(Example topics and the grading rubric for scoring the assignment will be presented during the
3nd week of instruction.)
B. Do research with substantiated, credible sources – this skill demonstrates academic
adeptness and collegiate knowledge! To do this, take your topic idea or issue, put it into context,
and link it with some good research. Please visit the campus library to verify that your research
meets excellent, academic, collegiate standards. Here is our classes library research guide and
tutorial, https://guides.library.pdx.edu/psy317
1. Go deep with your research and refrain from using mainstream, heavily commercialized
media sources, such as WebMD, Psychology today, u-tube, Facebook, non-credible
Internet websites, Google, etc. . . . 2. Must have at least three outside,
academic/good scientific sources, aside
from lecture and the text. Also, the material does not need to be peer reviewed. 3.
Appropriately document all sources throughout paper and include a reference page.
(If the information is in your essay, it must be appropriately documented.) 4.
No block quotes- instead, paraphrase the source material.
C. Format, one-inch margins – adjust right margin to .8, Font size 12 (New Times or Ariel), Title
page includes: Title of Report, Name, Class & Instructor, Date - you do not need an abstract.
Double space. No third space between paragraphs.
Reading Journals (10% or 100 points total / 8) Each week for weeks 2-9, you will complete and submit a reading journal that summarizes the main points from the week’s reading and discusses ideas you developed based on the readings. The length and style are at your discretion. I cannot imagine that you would be able to adequately summarize and reflect on the week’s readings in less than two pages, but you might. It will be most helpful to you if you complete these weekly.
There are three grade possibilities for these assignments:
12.5 = You submitted something and it met expectations by engaging all the readings;
9 = You submitted something and it did not meet expectations;
0 = You did not submit anything. This is almost a simple “check.
POSC 100 Current Event Reflection Paper Rubric Criteri.docxharrisonhoward80223
POSC 100 Current Event Reflection Paper Rubric
Criteria Distinguished Proficient Basic Unacceptable
Completeness Complete in every area;
includes all requirements
Mostly complete;
includes most of the
requirements
Mostly incomplete,
includes few of the
requirements
Incomplete in almost
every area; does not
include requirements
Critical Thinking Displays exceptional
critical thinking; uses
class material and
utilizes sophisticated,
original ideas to develop
arguments
Displays advanced
critical thinking; uses
class material and uses
original ideas to develop
arguments
Displays limited critical
thinking; uses some class
material and some
original ideas to develop
arguments
Displays little critical
thinking; uses limited
class material and does
not use original ideas to
develop arguments
Evaluation & Analysis Presents exceptional
analysis of identified
issues; thoroughly
evaluates the issues
Presents sufficient
analysis of identified
issues; evaluates the
issues
Presents little analysis of
identified issues;
provides a vague
evaluation
Presents almost no
analysis of identified
issues
Understanding Demonstrates an
advanced understanding
of the topic(s) and
issue(s)
Demonstrates an above
average understanding of
the topic(s) and issue(s)
Demonstrates a basic
understanding of the
topic(s) and issue(s)
Demonstrates an
inadequate understanding
of the topic(s) and
issue(s)
Writing Mechanics Writing is clear, concise,
and well-organized
without grammatical
errors or typos
Writing is mostly clear
and generally organized
with few grammatical
errors or typos
Writing is somewhat
clear but is not well
organized and has many
grammatical errors or
typos
Writing is unclear and
very disorganized with
many grammatical errors
or typos
12/22/2017 Communication Today | Critical Thinking and the Challenges of Internet | Communication Today
http://www.communicationtoday.sk/critical-thinking-and-the-challenges-of-internet/ 1/2
C R I T I C A L T H I N K I N G A N D T H E C H A L L E N G E S O F I N T E R N E T
Critical Thinking and
the Challenges of
Internet
A L E X A N D E R P L E C N E R I S S U E : 2 / 2 0 1 4 , S E C T I O N : T H E O R E T I C A L
S T U D I E S
In this article, the author addresses some challenges to information
searches and information evaluation which were brought by the
Internet. Large segments of audience are exaggerating their
awareness and do not realize that their online behavior is driven
more by emotions than by critical assessment of primary sources.
The result is growing popularity of conspiracy theories,
pseudoscience, propaganda, and alternative medicine. These are
all examples of biased reasoning. Due to scientists, scholars,
teachers, and journalists, this trend can be considered as a potential
threat to public health and democracy. Publics incapable of
informed choices can be manipulated to sup.
Rubric For The Evaluation Of Studying Religion” PaperCRITERIA.docxSUBHI7
Rubric For The Evaluation Of “Studying Religion” Paper
CRITERIA
NEEDS IMPROVEMENT
Minimum Points
SATISFACTORY
Medium Points
EXCEPTIONAL
Maximum Points
CONTENT
(6 Points)
Write a 750- to 1,050-word paper that addresses the following topics:
· What is essential (in the practices and beliefs) for a tradition to be called a religion?
· Illustrate your points by referring to the commonalities of the three Western religions.
· How do different fields of study approach religion?
· What are some critical issues in the academic study of religion?
The writer does not demonstrate cursory understanding of subject matter, and the purpose of the paper is not stated. The objective, therefore, is not addressed and supporting materials are not correctly referenced.
0 to 2.4 points
The writer demonstrates limited understanding of the subject matter in that theories are not well connected to a practical experience or appropriate examples, though the attempt to research the topic is evident, and materials are correctly referenced.
2.5 to 5.4 points
The writer demonstrates an understanding of the subject matter by clearly stating the objective of the paper and links theories to practical experience. The paper includes relevant material that is correctly referenced, and this material fulfills the objective of the paper.
5.5 to 7 points
Comments on Content
? of 7 points
You have fulfilled all/most/some of the objectives of the assignment with this ___ word paper. You had a section on …
ORGANIZATION
( 2 Points)
Paragraphs do not focus around a central point, and concepts are disjointedly introduced or poorly defended (i.e., stream of consciousness). The writer struggles with limited vocabulary and has difficulty conveying meaning such that only the broadest, most general messages are presented. There is no introduction or conclusion.
0 to .5 points
Topics/content could be organized in a more logical manner. Transitions from one idea to the next are often disconnected and uneven. The introduction does not give clear direction and the conclusion does not restate the main points and show how they explain the big idea.
Some words, transitional phrases, and conjunctions are overused. Ideas may be overstated, and sentences with limited contribution to the subject are included.
.6 to 1 points
The writer focuses on ideas and concepts within paragraphs, and sentences are well-connected and meaningful. Each topic logically follows the objective. The introduction clearly states the objective or ideas leading to the purpose of the paper, and a conclusion draws the ideas together.
The reading audience is correctly identified, demonstrated by appropriate language usage (i.e., avoiding jargon and simplifying complex concepts appropriately). Writing is concise, in active voice, and avoids awkward transitions and overuse of conjunctions.
1.1 to 1.5 points
Comments on Organization
? of 1.5 points
You do/do not have a clear organizational flow. You do/do no ...
Similar to Diversity Awareness and Global perspectives Signature Ass (15)
Your new clientsThe Wagner’s – Scott and Ella are a young marri.docxDustiBuckner14
Your new clients:
The Wagner’s – Scott and Ella are a young married couple who just purchased a
townhome in the Heights area of Houston. He works in finance, and she is a Dr. They
prefer clean lines, not a lot of “fluff” but want their home to be comfortable and inviting.
The bedroom and bathroom need to have a relaxing “get away” feel as they both work
long hours. They have no children.
Develop and Prepare (3) Written Design Concepts for a Master Bedroom Suite - You
must use the “What, Why & How” Method presented in class
project will have its own unique Design Concept
You will use your Design Concepts to make selections and provide an overall design
scheme for each client
You will find images of all of your selections and include in your presentation
You will create (3) Schemes and present in a digital format.
Design/Presentation requirements are below:
Bedroom Materials/Finishes: Ceiling/Walls/Floors/Window Treatments
Bedroom Furniture Selections: Bed, Nightstands, Dresser, Art/Accessories, TV
Bedroom Light Fixtures
Bathroom Materials/Finishes: Ceiling/Walls/Floors/Millwork (counter & cabinets)
Bathroom FF&E Selections: Tub, Sinks, Shower & Sink Fittings, Lighting
Remember, you need to think about how you would like the bedroom to function,
and what your “concept” would be. Think about seating areas, sleeping area,
storage, dressing area, etc. This is your opportunity to be creative!
What is your concept statement? What is the programming? (Here are some questions
to ask)
What size bed?
What types of furniture needed? (Headboard, dresser, lounge chair, rug, etc.)
Comfort level and design style (contemporary, traditional, transitional)
Lighting and TV requirements?
Accessories?
You will:
Take the plan that was given to you and research and decide what furnishings
you would like to propose for each client.
Create a Programming slide identifying needs and requirements and your
solutions.
Create a brief Concept Statement slide summarizing your design intent. This
statement should also communicate the mood or feel you are attempting to
evoke.
Create a “working” presentation of your suggestions to review. This will consist of
several slides with your suggestions.
.
Writing Conclusions for Research PapersWhat is the purpose.docxDustiBuckner14
Writing Conclusions for Research Papers
What is the purpose of a conclusion?
A conclusion is supposed to provide the “final verdict,” or the “moral of the story” for the essay.
It is the writer’s last attempt at providing a memorable ending to the paper.
It explains why the topic is important and what the reader should learn from it.
A conclusion is not…
A repetition of the thesis statement and its points
Only a summary of the paper’s main points
A paragraph so detailed is resembles a body paragraph
A paragraph that goes into a new or unrelated topic
Two or three sentences long (i.e. “two sentences plus a catchy quote.”
Example of good conclusions
Making a recommendation or offering a solution to the problem
In conclusion, social media is not only responsible in many cases for ruining a marriage, sometimes it is responsible for ruining the entire family balance. These social platforms affect the stability of the couple creating a detachment in the everyday life; once the stability is broken and the distance starts to increase, most likely a sense of jealousy will generate and possibly lead to infidelity. It is easy for many users to blame social media for the end of their marriage, and because of this, it is important to use social media for a limited time with non-malicious intentions. The responsible use of the platforms may protect marriages from being permanently damaged and give a couple the possibility to live a much happier life together.
Painting a picture of the future if the problem is solved or handled correctly
Modern technology continues to prove its merit within the medical field furthering our understanding of ADHD as well as providing invaluable resources available to the public and educational institutions in which to simplify the management of this troublesome condition. It’s used to aid children throughout their academic endeavors, which, will dictate how they enter society and cope with symptoms that will be with them until future technology can find a cure. Data collection will only grow as technology is further implemented in ADHD treatment and is the key to developing the individual treatment plans that will help future generations thrive. The benefits of modern technology towards adolescents suffering from ADHD are plentiful and may one day eliminate the condition. This future is welcomed and one with great promise.
Painting a picture of the future if the problem is NOT solved or handled correctly
All in all, technology is growing at an extraordinarily exponential pace allowing us to be more connected and in tune than ever before. However, while we grow more connected online, we grow more apart in real life which in turn hurts our social skills, disconnects us from each other, degrades our interpersonal skills, makes it easier to commit crimes, and pulls friends and family apart. With almost everything in life there is undoubtedly an equal number of cons.
What Is Septic TankSeptic or septic typically is used t.docxDustiBuckner14
What Is Septic Tank?
"Septic" or "septic" typically is used to describe the anaerobic bacteria environment that was created in Tank and decomposes to mineralizes domestic wastewater in the tank.
What exactly is septic tank Septic tank? It is a constructed in a scientifically sound underground chamber typically made of rcc, fiberglass, plain concrete, steel, or plastic. the domestic water, wastewater and fecal materials, excretory and toilet products flow into it to treat the primary source of waste material , which decomposes and transform into semi-solid or solid settleable liquid sludge.
In the United States, there are several types of ready-made Septic tanks that are available in the market. They include concrete septic tank plastic septic tank, as well as fibreglass septic tanks. Most well-known and widely used are concrete septic tanks for homes, based on the state and local rules and regulations.
When it comes to "what is a concrete septic tanks?", concrete septic tank is a basic design, water-tight container constructed from RCC or plain concrete typically rectangular or circular in shape and available in one chamber, two chambers, or three chambers that are that are used to treat primary liquid waste.
The typical capacity ranges from 500 to 1250 gallons 500 gallon or 750 gallon tanks are adequate for a two-bedroom home or a 1000 gallon concrete tank is sufficient for a three bedrooms, and a 1250 gallon septic tank is sufficient for a four bedroom house or a family of four.
In this regard, "what is the septic tank?", the septic tank is a single chamber or multi-chamber underground compartment that is composed out of RCC concrete fiberglass, plastic or steel used for the first-class treatment for domestic wastewater and fecal material as well as excretory products and toilets that
Also Read:
Rooftop Design Ideas
What Are Septic Tank?
What is the septic tanks? Septic tank is an submerged sedimentation tanks for the primary treatment of household waste and fecal materials via the process of bioanaerobic digestion, or decomposition, which results in semi-solid or solid sludge that can be settled.
The majority of septic tanks for homes can hold between 4000 and 7500 millilitres or 1,000 - 2000 gals of effluent, or semi-solid sludge.
What Size of Septic Tank Do I Need
?
In this article, we'll be talking about underground septic tanks and the size is a reference to the tank's total capacity for handling. Read our article about above ground septic tanks to get additional information about these tanks and the systems.
The minimum requirements for capacity of a septic tank are based on various variables. The state, county or city guidelines may require approved sizes , as can the material used for tank construction and its installation.
The local geography and soil conditions play a significant role in the effectiveness of the system, which could affect the size of drain fields and the size of the septic tank.
The type of septic .
· You should respond to at least two of your peers by extending, r.docxDustiBuckner14
· You should respond to at least two of your peers by extending, refuting/correcting, or adding additional nuance to their posts. Your reply posts are worth 2 points (1 point per response.)
· All replies must be constructive and use literature where possible.
# 1
Hearing & Eye Age-Related Diseases
Presbycusis, also known as age-related hearing loss, is a debilitating disease with a complicated etiology that affects tens of millions of people worldwide and roughly half of those over 65 in the United States (Say et al., 2021). The loss is usually bilateral, causing difficulty hearing high-pitched tones and conversational speech (Meiner & Yeager, 2019). The causes of age-related hearing loss are thought to be genetic and environmental. Men are more affected by this condition than women. This condition's origin is yet unknown.
Some signs and symptoms that could be seen in patients with this condition are not answering when spoken to, talking loudly, paying attention to the speaker's lips, turning up the radio or TV volume, putting one palm over one ear, and tilting the head to one side when someone is speaking (Meiner & Yeager, 2019). The causes of presbycusis are multifaceted. In addition to physiologic and anatomical alterations brought on by aging-related deterioration, genetic factors are among the additional contributing elements (Cheslock & De Jesus, 2022). It is believed that glutamate signaling, glucocorticoids, and sex hormones all contribute to it. Hearing loss occurs more frequently in postmenopausal women who use progestin and a combination of hormone replacement therapy. Presbycusis has also been linked to exposure to loud noises and ototoxic substances such as salicylates, loop diuretics, aminoglycosides, and some chemotherapeutic drugs. Ototoxicity has also been linked to certain occupational and environmental exposures to toxins such as toluene, styrene, lead, carbon monoxide, mercury, and other toxins (Cheslock & De Jesus, 2022). This problem has also been associated to a history of ear infections and the presence of several systemic disorders.
Studies aimed at establishing a clear association for the cause have not been successful. As a result, the diagnosis entails eliminating other potential causes of hearing loss, such as infections, head trauma, metabolic disorders, vascular diseases, and heart disease (Meiner & Yeager, 2019). It is important for nurses when caring for patients with this condition to speak clearly and use a normal tone of voice. Patients and their families need to be instructed on how to use and where to obtain assistive listening devices (Meiner & Yeager, 2019). Nurses must educate patients and family members that when using hearing aids, they need to perform daily listening and battery checks. These devices must be stored in a hearing aid drying container with batteries removed.
Vision is an important sense that is needed to complete ADLs. Age-related changes and macular or.
You are a medical student working your way throughcollege and ar.docxDustiBuckner14
You are a medical student working your way through
college and are assigned to a hospital given background information on a patient.
You were provided the chief complaint and long-term history of the patient
outlined below. You are asked by the nurse in charge to read the following case,
investigate the topic (Diabetes mellitus and chronic renal failure) and complete a
written report in MLA format including references addressing each of the
questions identified below.
.
[removed]THIS IEP INCLUDES FORMCHECKBOX Transitions.docxDustiBuckner14
[removed]
THIS IEP INCLUDES:
FORMCHECKBOX
Transitions
FORMCHECKBOX
Interim Service Plan
NEW YORK CITY
BOARD OF EDUCATION
INDIVIDUALIZED EDUCATION PROGRAM
CONFERENCE INFORMATION
CSE Case#
-
Home District:
Service District:
Date:
/
/
Type:
STUDENT INFORMATION
*Age as of the date of the conference
Name:
NYC ID#
- -
Date of Birth
/ /
Gender
FORMDROPDOWN
Address:
Age:
Phone:
( ) -
English LAB
Year
Spanish LAB
Year
Grade
FORMDROPDOWN
Language(s) Spoken/Mode of Communication
FORMDROPDOWN
Primary Agency with whom student is involved
Name of Contact
FORMTEXT
Phone:
( ) -
Agency Case#
PARENT/GUARDIAN INFORMATION
Relationship to Student
Name:
FORMDROPDOWN
Address:
Phone (Home):
( ) -
Phone (Work):
( ) -
Interpreter Required
FORMCHECKBOX
Yes
FORMCHECKBOX
No
Preferred Language/ Mode of Communication
FORMDROPDOWN
SPECIAL MEDICAL/PHYSICAL ALERTS
(Refer to Health & Physical Development Page for additional details.)
The student has
FORMCHECKBOX
medical conditions and/or FORMCHECKBOX
physical limitations which affect his/her FORMCHECKBOX
learning FORMCHECKBOX
behavior and/or FORMCHECKBOX
participation in school activities.
The student requires FORMCHECKBOX
medication and/or FORMCHECKBOX
health care treatment(s) or procedure(s) during the school day.
Other alerts:
SUMMARY OF RECOMMENDATIONS
Eligibility
FORMCHECKBOX
Yes FORMCHECKBOX
No
Recommended Services
Classification of Disability
FORMDROPDOWN
FORMDROPDOWN
Staffing Ratio
FORMDROPDOWN
Twelve Month School Year
FORMCHECKBOX
Yes FORMCHECKBOX
No
Recommended Services for the Twelve Month School Year
FORMDROPDOWN
Staffing Ratio
FORMDROPDOWN
Other Recommendations (Check all that apply) .
Using the Integrated Model of Work Motivation Figure 12.1 (Latham, 2.docxDustiBuckner14
Using the Integrated Model of Work Motivation Figure 12.1 (Latham, 2011), describe specific practices that may or may not have a positive effect on workplace attitudes, motivation, and job satisfaction. Evaluate the possible future directions and potential of leadership practices for positive workplace attitudes, motivation, and job satisfaction within the current workplace.
.
What We Can Afford” Poem By Shavar X. Seabrooks L.docxDustiBuckner14
“What We Can Afford”
Poem By: Shavar X. Seabrooks
Like the rice fields of Charleston, the wind blows limitlessly.
The slaves give peace to the land that hands they have touch.
In the mist of blood, sweat and tears, still the heartbeat sticks in the sweetgrass of mercy.
Gathered near the Stono River, they earned for freedom press against time which is not a
companion.
Fort Mose just in their reach, still time is not their companion.
Looking back to the Ancient Civilization, were Dark Skin People were King and Queens.
Wear Kenta cloths adorning the skin like silk.
And were the land being harvest for love and not for gain.
The children to grow and not wanting to be enslaved and the lips of the masters impales
the dreams.
Yet, the circle that remains the same, but the horizon is just to come.
The wind shall tell the truth and the African Experiences will be a drum of remembrance.
References
Higginbotham, R. D., Wickwire, F., & Wickwire, M. (1970). Cornwallis: The American
adventure. The Journal of Southern History, 36(4), 591. doi:10.2307/2206317
Morgan, E. S. (1972). Slavery and freedom: The American paradox. The Journal of American
History, 59(1), 5. doi:10.2307/1888384
Video clips on Ancient African Civilizations, Kente Cloth
Miranda Isabella Hurt
20 October 2020
Haiku about Emmett Till
Just a young black boy
Stripped of all his life and dreams
Where is the justice
Cinquain about the Civil Rights Movement
A movement ignited by Parks
A peaceful dream promoted by Dr. King
An education organized by Clark
A call to let freedom ring
The first poem is about the murder of Emmett Till. Till’s tragic tale is described in the Eyes on the Prize:
Awakenings and in the study guide. On August 28, 1955, “Emmett Till, a black boy from Chicago visiting
his uncle Moses Wright in Mississippi, is murdered for inappropriately addressing a white woman (page
14).” Even though Till’s murderers eventually confessed to the crime, they were never charged for his
murder (because of the no double jeopardy clause in the fifth amendment of the Constitution). This is
one of many instances of injustice against African Americans in the south during the Civil Rights
Movement. However, even now in the 21st century, African Americans are still facing prejudices and
being killed by cops, the people who are supposed to protect them.
The second poet highlights three big names of the Civil Rights Movement, Rosa Parks, Dr. Martin Luther
King Jr, and Septima Clark. The Eyes on the Prize videos mention King a lot, because he was quite a
significant man, and The Awakenings and Ready from Within discusses Rosa Parks. Rosa Parks sparked
the Montgomery bus boycott by refusing to give up her seat to a white person. Septima Clark’s impact
on the Civil Rights Movement with her citizenship schools was the main topic of Ready from Within.
Clark played a crucial role in educating many African American.
What are the techniques in handling categorical attributesHow.docxDustiBuckner14
What are the techniques in handling categorical attributes?
How do continuous attributes differ from categorical attributes?
What is a concept hierarchy?
Note the major patterns of data and how they work.
What is K-means from a basic standpoint?
What are the various types of clusters and why is the distinction important?
What are the strengths and weaknesses of K-means?
What is a cluster evaluation?
.
University of the CumberlandsSchool of Computer & Information .docxDustiBuckner14
University of the Cumberlands
School of Computer & Information Sciences
ISOL-536 - Security Architecture & Design
Chapter 8: Business Analytics
Chapter 8: Business Analytics
8.1 Architecture
8.2 Threats
8.3 Attack Surfaces
8.3.1 Attack Surface Enumeration
8.4 Mitigations
8.5 Administrative Controls
8.5.1 Enterprise Identity Systems (Authentication and Authorization)
8.6 Requirements
8.1 Architecture
Data science is a set of fundamental principles that guide the extraction of knowledge from data. Data mining is the extraction of knowledge from data via technologies that incorporate these principles.
Like many enterprises, Digital Diskus has many applications for the various processes that must be executed to run its business, from finance and accounting to sales, marketing, procurement, inventory, supply chain, and so forth. A great deal of data is generated across these systems. But, unfortunately, as a business grows into an enterprise, most of its business systems will be discreet. Getting a holistic view of the health of the business can be stymied by the organic growth of applications and data stores.
8.1 Architecture – Cont.
Figure 8.1 Business analytics logical data flow diagram (DFD).
8.1 Architecture – Cont.
Figure 8.2 Business analytics data interactions.
Figure 8.2 is a drill down view of the data gathering interactions of the business analytics system within the enterprise architecture. Is the visualization in Figure 8.2 perhaps a bit easier to understand? To reiterate, we are looking at the business analysis and intelligence system, which must touch almost every data gathering and transaction-processing system that exists in the internal network. And, as was noted, business analytics listens to the message bus, which includes messages that are sent from less trusted zones.
5
8.2 Treats
Figure 8.3 Business analytics system architecture.
As we move to system specificity, if we have predefined the relevant threats, we can apply the threats’ goals to the system under analysis. This application of goals leads directly on to the “AS” of ATASM: attack surfaces. Understanding your adversaries’ targets and objectives provides insight into possible attack surfaces and perhaps which attack surfaces are most important and should be prioritized.
It’s useful to understand a highly connected system like business analytics in situ, that is, as the system fits into its larger enterprise architectural context. However, we don’t yet have the architecture of the system itself. Figure 8.3 presents the logical components of this business analytics system.
There are five major components of the system:
1. Data Analysis processing
2. Reporting module
3. Data gathering module
4. Agents which are co-located with target data repositories
5. A management console
6
8.3 Attack Surfaces
In this context, where several components share the same host, how would you treat the communications between them? Should.
Theresa and Mike fully support creating a code of conduct for th.docxDustiBuckner14
Theresa and Mike fully support creating a code of conduct for the newly merged JEANSTYLE organization. They have asked you to recommend how they should approach the development of the code of conduct, especially given the need to merge the companies into one team with a shared mission, vision, and values. They are interested in knowing how the code of conduct will help establish the new organizational culture of JEANSTYLE.
Review the
scenario
( https://class.coloradotech.edu/CbFileShareCommon/ctu/INTD670/Assignment_Assets/ProblemB.pdf ) for this course, and address the following questions:
What set of steps should be used to create the
code of conduct
?
What topics should be included in the code of conduct?
What impact does a code of conduct have on an organization's culture?
Access the
assignment template
.
4-6 PAGES NEEDED
.
Unit VII 1. Suppose a firm uses sugar in a product tha.docxDustiBuckner14
Unit VII
1. Suppose a firm uses sugar in a product that you purchase. The firm vertically integrates by purchasing sugar farms that produce the sugar organically and in a way that makes it also sustainable for the environment. How would that influence your demand for that product? What other purpose than profitability might cause the firm to make this decision to vertically integrate in this way? 200 words min
2.
Identify a skill that you learned in this course, and explain how you can apply it to increase success in your career in a real-world scenario. 200 words3.
Instructions
Your assignment is to provide a final report for Ruby Red Movie Theater in which you address the concerns that have been outlined in the previous six units of this class, indicating any outsourcing or vertical integration options Ruby Red Movie Theater may be able to implement.
Be specific regarding the analysis you performed in each area of study. Your recommendations for improvements for the theater should be based on economic theory and your analysis. Your complete analysis of the theater, the industry, and opportunities that may exist are crucial for the future profitability of the theater.
Revise the information from previous assignments as needed and pull everything together to create a cohesive, comprehensive report. What this means is that this final report should be original updated work, though it is based on your previous assignments. Do not just copy and paste your previous assignments into one paper. Also, be sure to incorporate any suggestions your instructor made in your previous assignments.
New information will be added for Unit VII, which will focus on the information provided in this unit. The topics for this section will include why firms exist, the factors that create a situation where vertical integration is desirable, and why firms would use outsourcing, as well as how this information can be applied to the Ruby Red Movie Theatre.
The following is a list of items and sections you should include in your final report. Replace the unit numbers with appropriate titles for the information in each section.
· Title page
· Table of contents
· Introduction
· Unit I
· Results write-up from Unit I, including recommendations
· Unit II
· Results write-up from Unit II, including recommendations
· Unit II Tables
· Unit II Graphs
· Unit III
· Results write-up from Unit III, including recommendations
· Unit IV
· Results write-up from Unit IV, including recommendations
· Unit IV Tables
· Unit V
· Results write-up from Unit V, including recommendations
· Unit V Tables
· Unit VI
· Results write-up from Unit VI, including recommendations
· Unit VII
· Results write-up from Unit VII, including recommendations
· Conclusions and final recommendations
· Reference page
· Insert labeled tables after the reference page
Adhere to APA Style (APA 7th edition) when constructing this assignment, including in-text citations and references for all sources t.
Title If a compensation system works well for one business, that .docxDustiBuckner14
Title:
If a compensation system works well for one business, that same compensation system should not work well for other businesses.”
Company we choose : FEDEX & STARBUCKS
Introduction:
Contextual variables (Firm A and Firm B)
Based on the Title above and the companies provided just provide the overall introduction in the report and the contextual variables where we tell about the companies ( FEDEX & STARBUCKS)
.
Review the Article Below Keller, J. G., Miller, C., LasDulce, C.docxDustiBuckner14
Review the Article Below:
Keller, J. G., Miller, C., LasDulce, C., & Wohrle, R. G. (2021). Using a community-based participatory research model to encourage parental involvement in their children’s schools.
Children & Schools
,
43
(3), 149–158.
https://doi.org/10.1093/cs/cdab015
The article takes a participatory action approach. The text lists 7 criteria for participatory action research. How does the project described in the article you selected meet these 7 criteria?
Social phenomena are influenced by macro-level social influences.
Social structures and dynamics are contextualized by history
Theory and practice are simultaneously engaged.
Dialogue between the subject and the object is transformed into a single subject–subject
Research and action become a single process
Community and researcher produce knowledge together for social transformation
Research results should be immediately applied to a concrete state of affairs.
.
Teachers reach diverse learners by scaffolding instruction in ways t.docxDustiBuckner14
Teachers reach diverse learners by scaffolding instruction in ways that support content literacy and learning.
Think back when you were a student or during your own field experiences in which culturally or linguistically diverse learners were part of a classroom.
1. How did these students participate in the class? How did the teacher respond? Were modifications made for them? If so, describe the nature of those modifications.
2.
Language and culture are inextricably connected
. What are the implications of this statement for classroom practice?
Search entries or author
.
ScenarioThe HIT Innovation Steering Committee of a large.docxDustiBuckner14
Scenario
The
HIT Innovation Steering Committee
of a large, integrated healthcare system is in the process of examining the potential impact for new emerging technologies. The Committee is aware that HIT is rapidly changing and that they need to proactively plan for upcoming changes. As a member of this committee, select an emerging technology discussed in the module readings and lectures. Research how this new technology could affect patients, healthcare delivery and data analytics. Based on your learnings, write a White Paper for the Committee describing your findings and recommendations.
Instructions
Create a WHITE PAPEr that includes:
Discussion on why emerging technology poses a challenge for healthcare organizations
Discussion of the chosen emerging technology including reason(s) for selection
Discussion on the potential impact on patients, healthcare delivery, and healthcare organizations
Provide insight into how extracting and analyzing the potential data (administrative, financial, and clinical) benefits or poses challenges for healthcare organizations
Provide recommendations on how the organization can strategically plan for emerging technology
Reference page of resources utilized
A - 4 - Mastery
Clear and thorough discussion on why emerging technology poses a challenge for healthcare organizations, including multiple examples and supporting details.
A - 4 - Mastery
Clear and thorough discussion of the chosen emerging technology including reason(s) for selection, including multiple examples and supporting details.
A - 4 - Mastery
Clear and thorough discussion on potential impact to patients, healthcare delivery, and healthcare organizations, including multiple examples and supporting details
A - 4 - Mastery
Clear and thorough explanation of how extracting and analyzing the potential data (administrative, financial, and clinical) benefits or poses challenges for healthcare organizations.
A - 4 - Mastery
Clear and thorough recommendations on how the organization can strategically plan for emerging technology, including multiple examples and supporting details.
.
Space ... the final frontier. So, as I am sure everyone knows, .docxDustiBuckner14
Space ... the final frontier. So, as I am sure everyone knows, the National Aeronautical Space Administration (NASA) is located right here in H-town. OK, well, technically in Clear Lake. One rarely thinks of space exploration as an extension of government, but remember, one of President John F. Kennedy's challenges promises to the nation was sending an American to the moon.
Well recently, with the call to put an astronaut on Mars by President George W. Bush, and with the founding of SpaceX by Elon Musk, the discussion about space exploration has re-emerged. I would like you to address the following debate. What extent should the government use tax-payer dollars to fund space exploration? Should we leave space travel up to the private sector, or should the government invest more NASA mission. Perhaps there is a healthy balance between the two? What are your thoughts.
Below are some recent (and old) articles about this subject. In addition, I have also linked a report that NASA contributed to about the benefits of space exploration, and a finding by the Congressional Budget Office suggesting how money could be spent elsewhere.
you must reference at least one article correctly in the body of the post (not simply cutting and pasting the URL after your post), respond respectfully to one-classmate, use college level grammar and sentence structure, and be at least 250 words long.
Selected Articles:
https://www.pewresearch.org/science/2018/06/06/majority-of-americans-believe-it-is-essential-that-the-u-s-remain-a-global-leader-in-space/
https://www.cbo.gov/budget-options/2018/54771
https://www.nytimes.com/2020/07/28/science/mars-nasa-science.html
https://abcnews.go.com/Business/spacex-ula-score-multi-million-dollar-military-launch/story?id=72280019
https://www.planetary.org/articles/cost-of-perseverance-in-context
https://www.nasa.gov/sites/default/files/files/Benefits-Stemming-from-Space-Exploration-2013-TAGGED.pdf
https://www.texastribune.org/2017/03/21/trump-signs-nasa-bill-aimed-landing-mars/
https://newrepublic.com/article/60759/case-cutting-nasas-budget
.
The Internal EnvironmentInstitutionStudent’s name.docxDustiBuckner14
The Internal Environment
Institution:
Student’s name:
Date:
Part 1.
In business, "corporate culture" refers to the rules, customs, and beliefs that all employees follow and are taught (Wheelen, Thomas., & Hunger, J. David, 2014). However, in today's world, the CEO, CFO, and other top executives' actions and attitudes have a direct impact on the company's culture. FedEx has a culture that demonstrates to its employees and customers how much they are valued. FedEx prioritizes service, people, honesty, innovation, responsibility, safety, and loyalty (FedEx, 2019). FedEx understands the importance of a positive work environment and a strong corporate culture in order to achieve operational success and provide excellent customer service. As a result, FedEx has implemented a "People-Service-Profit strategy" (P-S-P) and continues to promote a high-performance culture. (FedEx, 2019). Frederick Smith, the company's current CEO and founder, came up with this idea because he believed that investing in employees would result in better work and, as a result, financial success. This philosophy emphasizes the importance of treating employees with respect and dignity, as well as rewarding team members based on how well they perform their duties.
FedEx believes that its employees are the best way to make big decisions, and it attributes its success to its innovative culture. Because service providers' employees are the ones who directly interact with customers, this philosophy is especially important in the service industry. Training, giving employees power, and providing incentives are all critical in a company whose culture is based on this philosophy (Peoplematters, 2019). FedEx Corporation's plan to make more money, in my opinion, is consistent with its core value of putting people first. People who are enthusiastic about their jobs are always more creative and productive. On the review site Glassdoor, current FedEx employees gave CEO Frederick Smith an 84% approval rating, and 73% said they would recommend working there to a friend (Glassdoor, 2019). FedEx is the company most likely to hire these individuals as a result of this. In addition, some FedEx freight drivers chose not to join a union in 2017, indicating a favorable work environment (Dcvelocity, 2017). FedEx Corporation employs approximately 300,000 people in over 250 countries and territories. As a result, there are numerous programs in place to thank employees for their efforts. This demonstrates how much FedEx cares about and values its employees.
There is a list of awards and recognition programs on the main website, including "The Humanitarian Award," "The Five Star," "Bravo Zulu," and "Purple Promise" (FedEx, 2019). A five-star rating is the highest you can achieve at FedEx. The manager gives the staff theater tickets and quick cash bonuses in the form of Bravo Zulu. Pilots, couriers, customer service representatives, and meteorologists are among those who benefit from the "purple promise.
THE RESEARCH PROPOSAL BUS8100 8Chapter 2 - Literature ReviewTh.docxDustiBuckner14
THE RESEARCH PROPOSAL BUS8100 8
Chapter 2 - Literature Review
The purpose of this quantitative correlational study was to examine whether relationships
exist among job performance, transformational leadership style, and employee turnover intention
in the United States. Interest grew in the past 30 years, combining transformational leadership
and employee turnover intention, based on the assumptions that employees are likely to be
influenced by their leader’s behavior (Gyensare et al., 2016). Gyensare et al. (2016) noted
transformational leadership style was a key variable in lowered employee turnover intention and
enhanced employee well-being. Buil et al. (2019) stated job performance was an organizational
benefit deriving from transformational leadership style.
This literature review was structured to provide key concepts and related factors to the
research variables. In the first section, the researcher defined job performance and measurements
related to this performance. This included the 360-feedback and performance appraisal. The next
section discussed and measured transformational leadership style followed by employee turnover
intention. The fourth section covered contrasting and supporting theories relative to my
theoretical framework. The final section entailed profitability and a discussion of the auto
manufacturing industry.
The existing research in the literature review focused on the relationships between the
variables of employee turnover intention, transformational leadership style, and job performance.
The top journals used include the International Journal of Academic Research in Business and
Social Sciences, International Journal of Productivity and performance management, Journal of
Managerial Psychology, International Journal of Business and Management, Journal of Human
Resources in Hospitality & Tourism, International Journal of Business Administration,
International Journal of Selection & Assessment, SAM advanced management journal, and
Journal of Applied Biobehavioral Research.
To locate research for this study, EbscoHosts and Education Resources Information
Center (ERIC) were used. The keywords used in the searches include employee turnover
intention, transformational leadership style, factors of employee turnover intention, job
performance impact, employee turnover and job performance, transformational and
transactional leadership style, the cost of employee turnover intention, LMX theory, measuring
job performance, employee turnover and profit, transformational leadership theory, and
measuring employee turnover intention.
The Automotive Industry
In the early days, the majority of U.S. manufacturing was centered in a small part of the
Northwest and eastern side of the Midwest (Krugman, 1991). The early automotive
manufacturers primarily put together the completed product by components and parts brought
from outside suppliers (Peterson, 1987). Henry Ford established a vision of the automobile by
introducing the Model T .
How to Manage Reception Report in Odoo 17Celine George
A business may deal with both sales and purchases occasionally. They buy things from vendors and then sell them to their customers. Such dealings can be confusing at times. Because multiple clients may inquire about the same product at the same time, after purchasing those products, customers must be assigned to them. Odoo has a tool called Reception Report that can be used to complete this assignment. By enabling this, a reception report comes automatically after confirming a receipt, from which we can assign products to orders.
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...TechSoup
Whether you're new to SEO or looking to refine your existing strategies, this webinar will provide you with actionable insights and practical tips to elevate your nonprofit's online presence.
A Visual Guide to 1 Samuel | A Tale of Two HeartsSteve Thomason
These slides walk through the story of 1 Samuel. Samuel is the last judge of Israel. The people reject God and want a king. Saul is anointed as the first king, but he is not a good king. David, the shepherd boy is anointed and Saul is envious of him. David shows honor while Saul continues to self destruct.
How Barcodes Can Be Leveraged Within Odoo 17Celine George
In this presentation, we will explore how barcodes can be leveraged within Odoo 17 to streamline our manufacturing processes. We will cover the configuration steps, how to utilize barcodes in different manufacturing scenarios, and the overall benefits of implementing this technology.
BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...
Diversity Awareness and Global perspectives Signature Ass
1. Diversity Awareness and Global perspectives ** Signature
Assignment**
Length: 5 to 7 pages (excluding the APA formatted Title and
Reference pages)
Due: By Sunday (midnight) of Week 7
Value: 300 Points
Post: Turnitin (within the Week Seven Assignments folder)
Focus: Diversity and Global Cultures (Program and Institutional
Learning Objectives)
Bucher (2016) notes that Cultural encapsulation begins at a
young age. “It is apparent throughout socialization, the lifelong
process
of social interaction that enables us to learn about ourselves and
others. We are inclined to make friends with other people who
are
like us, or at least that is our assumption. In many cases, we
attend schools and live in neighborhoods that are racially and
ethnically
segregated. Cultural encapsulation prior to college is one of the
major reasons why college life can be such an adjustment. After
living in relatively segregated communities, students tend to
become much more aware of their cultural identity when they
enter
college.”
During the last 7 weeks, you have explored cases and engaged
in stories of diversity from around the globe. We have reviewed
2. issues of
diversity within the workplace and those on the global stage.
Based on what you have learned in this course, consider your
perspective
regarding diversity leadership, cross-cultural communications,
and cultural intelligence.
Below are elements from the course that you must consider
before writing your paper:
● REVIEW:
o Taiye Selasi’s “Don’t ask where I’m from, ask where I’m a
local” (transcript)
o Hetain Patel’s “Who am I? Think Again” (transcript)
● CONSIDER & ANALYZE:
o The Week 1 through 7 readings and Discussion Boards.
o Previously reviewed perspectives and reflections, including
those from Thandie Newton (“Embracing otherness, embracing
myself” – transcript) and Bassam Tariq’s “Beauty and Diversity
of Muslim life” (transcript).
Directions: in your 5 to 7 page paper, address the following
questions:
● DISCUSS three critical diversity issues as discussed in this
course:
1 Diversity Awareness
and Global perspectives_Signature Assignment_summer2019
3. o Diversity Leadership : What is a diversity conscious leader?
Why do you agree or disagree that being a diversity conscious
leader is important to professional and organizational success?
Support your analysis with 2 or more sources, and one or more
specific examples.
o Cross-Cultural Communication: What is cross-cultural
communication? Why do you agree or disagree that leaders
must
communicate inclusively in a diverse and multicultural world?
Support your analysis with 2 or more sources, and one or more
specific examples.
o Cultural Intelligence (CQ): What is CQ? What do you agree
or disagree that cultural intelligence (CQ) is important to be an
effective leader? Support your analysis with 2 or more sources,
and one or more specific examples.
● FORMULATE YOUR VIEWPOINT: Cultural and Global
perspectives
o Are cultural differences an important global issue in the
workplace? Why or why not?
o Temperaments don’t change but attitudes can. Is being open to
differing perspectives, values, beliefs and norms important for
those in leadership roles? Why or why not?
● REFLECTION & CONCLUSION:
o How has your diversity awareness and your consciousness of
global perspectives evolved during this course? In what ways?
How has your recent experiences and learnings from this course
challenged Cultural encapsulation in your own life??
4. 2 Diversity Awareness
and Global perspectives_Signature Assignment_summer2019
Diversity Awareness and Global perspectives ** Signature
Assignment** Rubric
Criteria EXEMPLARY PROFICIENT DEVELOPING
EMERGING
Diversity
Leadership
40
Comprehensively analyzes diversity
conscious leadership by thoroughly
responding to all posed questions.
Supports analysis with 2 or more applicable
sources and specific examples.
Persuasively argues a specific conclusion.
35
5. Analyzes diversity conscious leadership
generally responding to all posed questions.
Supports analysis with 2 applicable sources
and examples.. Argues a specific conclusion
providing some justification.
33
Analyzes diversity conscious leadership
although some responses to posed
questions may be superficial. Uses 1
applicable source, but may not include an
example. States but does not justify a
specific conclusion.
29
Limited if any analysis of diversity
conscious leadership; may not
respond to all posed questions. May
provide examples but does not include
an applicable source. Unclear
conclusion
Cross-Cultural
Communicatio
n
40
Consistently demonstrates more than one
worldview.
Comprehensively analyzes cross-cultural
communications by thoroughly responding
to all posed questions. Supports analysis
with 2 or more applicable sources, and
specific examples. Persuasively argues a
specific conclusion.
6. 35
Sometimes demonstrates more than one
worldview.
Analyzes cross-cultural communications
generally responding to all posed questions.
Supports analysis with 2 applicable sources
and examples.. Argues a specific conclusion
providing some justification.
30
Rarely demonstrates more than one
worldview.
Analyzes cross-cultural communications
although some responses to posed
questions may be superficial. Uses 1
applicable source, but may not include an.
States but does not justify a specific
conclusion.
25
Does not demonstrate more than one
worldview.
Limited if any analysis of cross-cultural
communications. May not respond to
all posed questions. May provide
examples but does not include an
applicable source. Unclear conclusion
Cultural
Intelligence
(CQ)
40
Demonstrates sophisticated understanding
of CQ as a global issue.
7. Comprehensively analyzes cultural
intelligence by thoroughly responding to all
posed questions. Supports analysis with 2
or more applicable sources, and specific
examples. Persuasively argues a specific
conclusion.
35
Demonstrates adequate understanding of CQ
as a global issue.
Analyzes cultural intelligence generally
responding to all posed questions. Supports
analysis with 2 applicable sources and
examples.. Argues a specific conclusion
providing some justification.
30
Demonstrates partial understanding of CQ
as a global issue.
Analyzes cultural intelligence although
some responses to posed questions may be
superficial. Uses 1 applicable source, but
may not include an. examples. States but
does not justify a specific conclusion.
25
Demonstrates no greater than surface
understanding of CQ as a global issue.
Limited if any analysis of cultural
intelligence may not respond to all
posed questions. May provide
examples but does not include an
applicable source. Unclear conclusion
Cultural &
Global
8. perspective
40
Demonstrates sophisticated understanding
of the similarities and differences of cultural
and global perspectives. Comprehensive
analysis that thoroughly responds to all
posed questions. Supports analysis with 2
or more applicable sources, and specific
examples. Persuasively argues a specific
conclusion.
35
Demonstrates adequate understanding of the
similarities and differences of cultural and
global perspectives. Analysis generally
responds to all posed questions. Supports
analysis with 2 or more applicable sources,
and specific examples. Persuasively argues a
specific conclusion.
30
Demonstrates partial understanding of the
similarities and differences of cultural and
global perspectives. Analysis somewhat
responds to posed questions although one
may be superficial. Uses 1 applicable
source, but may not include an example.
States but does not justify a specific
conclusion.
25
Demonstrates surface understanding
of the similarities and differences of
cultural and global perspectives.
Limited if any analysis and/or may not
9. respond to all posed questions. May
provide examples but does not include
an applicable source. Unclear
conclusion
3 Diversity Awareness
and Global perspectives_Signature Assignment_summer2019
Ia
n
W
h
ad
co
ck
1808 Kaplan.indd 621808 Kaplan.indd 62 12/5/07 5:31:55
PM12/5/07 5:31:55 PM
10. NOT LONG AFTER ITS SUCCESSFUL IPO, the Conner
Corporation (not its real
name) began to lose its way. The company’s senior executives
continued their prac-
tice of holding monthly one-day management meetings, but
their focus drifted.
The meetings’ agenda called for a discussion of operational
issues in the morn-
ing and strategic issues in the afternoon. But with the company
under pressure
to meet quarterly targets, operational items had started to crowd
strategy out
of the agenda. Inevitably, the review of actual monthly and
forecast quarterly
fi nancial performance revealed revenues to be lower, and
expenses to be higher,
than targeted. The worried managers spent hours discussing how
to close the
gap through pricing initiatives, capacity downsizing, SG&A
staff cuts, and sales
hbr.org | January 2008 | Harvard Business Review 63
Successful strategy execution has two basic rules: understand
11. the management cycle that links strategy and operations, and
know
what tools to apply at each stage of the cycle.
by Robert S. Kaplan
and David P. Norton
the Management
System
1808 Kaplan.indd 631808 Kaplan.indd 63 12/5/07 5:32:05
PM12/5/07 5:32:05 PM
64 Harvard Business Review | January 2008 | hbr.org
LEADERSHIP AND STRATEGY | Mastering the Management
System
campaigns. One executive noted, “We have no time for
strategy. If we miss our quarterly numbers, we might cease
to exist. For us, the long term is the short term.”
Like Conner, all too many companies – including some
well-established public corporations – have learned how
Gresham’s Law applies to their management meetings:
Discussions about bad operations inevitably drive out dis-
cussions about good strategy implementation. When com-
12. panies fall into this trap, they soon fi nd themselves limping
along, making or closely missing their numbers each quarter
but never examining how to modify their strategy to gener-
ate better growth opportunities or how to break the pat-
tern of short-term fi nancial shortfalls. Analysts, investors,
and board members start to question the imagination and
commitment of the companies’ management.
In our experience, however, breakdowns in a company’s
management system, not managers’ lack of ability or effort,
are what cause a company’s underperformance. By manage-
ment system, we’re referring to the integrated set of processes
and tools that a company uses to develop its strategy, translate
it into operational actions, and monitor and improve the effec-
tiveness of both. The failure to balance the tensions between
strategy and operations is pervasive: Various studies done in
the past 25 years indicate that 60% to 80% of companies fall
short of the success predicted from their new strategies.
By creating a closed-loop management system, compa-
13. nies can avoid such shortfalls. (See the exhibit “How the
Closed-Loop Management System Links Strategy and Opera-
tions.”) The loop comprises fi ve stages, beginning with strat-
egy development, which involves applying tools, processes,
and concepts such as mission, vision, and value statements;
SWOT analysis; shareholder value management; competi-
tive positioning; and core competencies to formulate a strat-
egy statement. That statement is then translated into specifi c
objectives and initiatives, using other tools and processes,
including strategy maps and balanced scorecards. Strategy
implementation, in turn, links strategy to operations with
a third set of tools and processes, including quality and pro-
cess management, reengineering, process dashboards, rolling
forecasts, activity-based costing, resource capacity planning,
and dynamic budgeting. As implementation progresses,
managers continually review internal operational data and
external data on competitors and the business environment.
Finally, managers periodically assess the strategy, updating it
14. when they learn that the assumptions underlying it are obso-
lete or faulty, which starts another loop around the system.
A system such as this must be handled carefully. Often the
breakdown occurs right at the beginning, with companies
formulating grand strategies that they then fail to translate
into goals and targets that their middle and lower manag-
ers understand and strive to achieve. Even when companies
do formalize their strategic objectives, many still struggle
because they do not link these objectives to tools that sup-
port the operational improvement processes that ultimately
must deliver on the strategy’s objectives. Or, like Conner,
they decide to mix discussions of operations and strategy
at the same meeting, causing a breakdown in the strategic-
learning feedback loop.
In the following pages we draw upon our extensive re-
search and experience advising companies, as well as non-
profi t and public sector entities, to describe the design and
implementation of a system for strategic planning, opera-
15. tional execution, and feedback and learning. We present
a range of tools that managers can apply at the different
stages, most developed by other management experts and
some of our own design. (See “A Management System Tool
Kit” on page 67 for further reading on the tools discussed.)
We will show how these can all be integrated in a system that
links the management of strategy and operations.
ST
AG
E
1 Develop the Strategy
The management cycle begins with articulating the com-
pany’s strategy. This usually takes place at an annual off-
site meeting during which the management team either
incrementally improves an existing strategy or, on occasion,
introduces an entirely new one. (Our experience suggests
that strategies generally have three to fi ve years of useful
life.) Developing an entirely new strategy may take two sets
of meetings, each lasting two to three days. At the fi rst, ex-
16. ecutives should reexamine the company’s fundamental busi -
ness assumptions and its competitive environment. After
some homework and research, the executives will hold the
second set of meetings and decide on the new strategy. Typi -
cally, the CEO, other corporate offi cers, heads of business
and regional units, and senior functional staff attend these
strategy sessions. The agenda should explore the following
questions:
What business are we in and why? This question focuses
managers on high-level strategy planning concepts. Before for-
mulating a strategy, managers need to agree on their compa-
ny’s purpose (mission), its aspiration for future results (vision),
and the internal compass that will guide its actions (values).
The mission is a brief statement, typically one or two sen-
tences, that defi nes why the organization exists, especially
what it offers to its customers and clients. The pharma-
ceutical fi rm Novartis presents a good example: “We want
to discover, develop and successfully market innovative
Robert S. Kaplan ([email protected]) is the Baker Foundation
17. Professor at Harvard Business School in Boston. David P.
Norton
([email protected]) is the founder and director of the Palladium
Group, based in Lincoln, Massachusetts. They are the authors of
The
Execution Premium: Linking Strategy to Operations for
Competitive Advantage (Harvard Business School Press,
forthcoming in 2008).
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hbr.org | January 2008 | Harvard Business Review 65
Execute processes
and initiatives
Operating
plan
Dashboards
Budgets
Pro forma
P&Ls
results
results
performance
18. metrics
performance
metrics
S
TA
G
E 2 TRANSLATE THE STRATEGY
Define strategic
objectives and themes
Select measures
and targets
Select strategic
initiatives
PLAN
OPERATIONS
Improve key processes
Develop sales plan
Plan resource capacity
Prepare budgets
S
TA
G
E
19. 3
DEVELOP THE STRATEGY
Define mission, vision, and
values
Conduct strategic analysis
Formulate strategy
S
TA
G
E
1
TEST AND ADAPT
THE STRATEGY
Conduct profitability
analysis
Conduct strategy
correlation analysis
Examine emerging
strategies
S
TA
G
20. E
5
S
TA
G
E
4 MONITORAND LEARN
Hold strategy reviews
Hold operational reviews
Strategic
plan
Strategy map
Balanced
scorecard
StratEx
How the Closed-Loop Management System
Links Strategy and Operations
Most companies’ underperformance is due to breakdowns
between strategy and operations. This diagram describes how to
forge tight links between them in a fi ve-stage system. A
company
begins by developing a strategy statement and then translates
it into the specifi c objectives and initiatives of a strategic plan.
Using the strategic plan as a guide, the company maps out the
operational plans and resources needed to achieve its objectives.
21. As managers execute the strategic and operational plans, they
con-
tinually monitor and learn from internal results and external
data on
competitors and the business environment to see if the strategy
is
succeeding. Finally, they periodically reassess the strategy,
updat-
ing it if they learn that the assumptions underlying it are out-of-
date
or faulty, starting another loop around the system.
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66 Harvard Business Review | January 2008 | hbr.org
LEADERSHIP AND STRATEGY | Mastering the Management
System
products to prevent and cure diseases, to ease suffering and
to enhance the quality of life. We also want to provide a
shareholder return that refl ects outstanding performance
and to adequately reward those who invest ideas and work
in our company.”
The vision is a concise statement that defi nes the mid- to
long-term (three- to 10-year) goals of the organization. Cigna
22. Property and Casualty, an insurance company division we
worked with in the 1990s, stated its goal this way: “to be
a top-quartile specialist within 5 years.” Though short, this
vision statement contained three vital components:
Stretch goal: “top quartile” in profi tability (at the time,
Cigna P&C was at the bottom of the fourth quartile).
Defi nition of market focus: “a specialist,” not a general -
purpose underwriter, as it was at the time.
A time line for execution: “5 years” (a heartbeat in the
slow-moving insurance industry).
The stretch goal in the vision statement should truly be
a diffi cult reach for the company in its present position. The
CEO has to take the lead here; indeed, one of the principal
roles of an effective leader, as Jim Collins and Jerry Porras
noted in Built to Last, is to formulate a “big, hairy, audacious
goal (BHAG)” that challenges even well-performing orga-
nizations to become much better. The classic example is
Jack Welch’s challenge for every GE business unit to become
23. number one or two in its industry. In determining a stretch
goal, it pays to look at the fi nancial market’s expectations as
a benchmark, since the company’s share price usually con-
tains an implicit estimate of future profi table growth, whi ch
can be well beyond that achievable through incremental
improvements to existing businesses. If a company is setting
a new goal, rather than reaffi rming an established goal, man-
agers may need to undertake pre-offsite research and engage
in extensive discussion at the meeting.
Finally, the values (often called core values) of a company
prescribe the attitude, behavior, and character of an organi -
zation. Value statements, which are often lengthy, describe
the desirable attitudes and behavior the company wants to
promote as well as the forbidden conduct, such as bribery,
harassment, and confl icts of interest, that employees should
defi nitely avoid. These excerpts from the value statement of
the internet service provider Earthlink illustrate the compo-
nents of value statements:
24. We respect the individual, and believe that individuals
who are treated with respect and given responsibility
respond by giving their best.
We are frugal. We guard and conserve the company’s
resources with at least the same vigilance that we
would use to guard and conserve our own personal
resources.
We are believers in the Golden Rule. In all our dealings
we will strive to be friendly and courteous, as well as
fair and compassionate.
•
•
•
•
•
•
We feel a sense of urgency on any matters related to
our customers. We own problems and we are always
25. responsive. We are customer-driven.
The reaffi rmation of mission, vision, and values puts ex-
ecutives in the right mind-set for considering the rest of the
agenda and setting the company’s fundamental guidelines.
What are the key issues we face in our business? With
mission, vision, and values established, managers undertake
a strategic analysis of the company’s external and internal
situation. The management team studies the industry’s eco-
nomics using frameworks such as Michael Porter’s fi ve forces
model (bargaining power of buyers; bargaining power of sup-
pliers; availability of substitutes; threat of new entrants; and
industry rivalry). The team assesses the external macroeco-
nomic environment of growth, interest rates, currency move-
ments, input prices, regulations, and general expectations of
the corporation’s role in society. Often this is described as a
PESTEL analysis, encompassing political, economic, social,
technological, environmental, and legal factors. Managers can
then dive into competitiveness data and consider the dynam-
ics of the company’s fi nancial, technological, and market
26. performance relative to its industry and competitors.
After the external analysis, managers should assess the
company’s internal capabilities and performance. One ap-
proach is to use Michael Porter’s value chain model, catego-
rizing capabilities used in the processes that create markets;
develop, produce, and deliver products and services; and sell
to customers. Or the internal analysis could identify the dis-
tinctive resources and capabilities that give the fi rm a com-
petitive advantage. Finally, unless managers are introducing
an entirely new strategy, they will want to assess the perfor -
mance of the current strategy, a topic we discuss more later.
The next step is to summarize the conclusions from the
external and internal analyses in a classic SWOT matrix, as-
sessing the ability of internal attributes and external factors
to help or hinder the company’s achievement of its vision.
The aim here is to ensure that the strategy leverages inter -
nal strengths to pursue external opportunities, while coun-
tering weaknesses and threats (internal and external factors
27. that undermine successful strategy execution). This analysis
will reveal a series of issues that the strategy must address:
the best role for new products and services; whether new
partners need to be acquired; what new market segments
the company might enter; and which customer segments
are contracting. These issues will become the focus of the
strategy formulation process, which often takes place at a
subsequent meeting.
How can we best compete? Finally, managers tackle
the strategy formulation itself – the statement describing the
strategy and how the company proposes to achieve it. In this
step managers decide on a course of action that will create
a sustainable competitive advantage by distinguishing the
company’s offering from competitors’ and, ultimately, will
•
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hbr.org | January 2008 | Harvard Business Review 67
28. A Management System Tool Kit
Where to learn more about the concepts and frameworks
described in this article
Develop the Strategy
Competitive Strategy
Michael E. Porter
Competitive Advantage: Creating and
Sustaining Superior Performance
Free Press, 1985 (republished with
a new introduction, 1998)
Michael E. Porter
Competitive Strategy: Techniques for
Analyzing Industries and Competitors
Free Press, 1980 (republished with
a new introduction, 1998)
Michael E. Porter
“What Is Strategy?”
Harvard Business Review
November–December 1996
Chris Zook and James Allen
Profi t from the Core: Growth Strategy
in an Era of Turbulence
Harvard Business School Press, 2001
Resource-Based Strategy
Jay B. Barney
Gaining and Sustaining Competitive
29. Advantage – 3rd edition
Prentice-Hall, 2006
Jay B. Barney and Delwyn N. Clark
Resource-Based Theory: Creating and
Sustaining Competitive Advantage
Oxford University Press, 2007
David J. Collis and
Cynthia A. Montgomery
“ Competing on Resources:
Strategy in the 1990s”
Harvard Business Review
July–August 1995
Gary Hamel and C.K. Prahalad
Competing for the Future
Harvard Business School Press, 1994
Blue Ocean Strategy
W. Chan Kim and Renée Mauborgne
Blue Ocean Strategy: How to Create
Uncontested Market Space and Make
the Competition Irrelevant
Harvard Business School Press, 2005
Disruptive Strategy
Clayton M. Christensen and
Michael E. Raynor
The Innovator’s
30. Solution
: Creating
and Sustaining Successful Growth
Harvard Business School Press, 2003
Emergent Strategy
Gary Hamel
“Strategy Innovation and
the Quest for Value”
Sloan Management Review
Winter 1998
Henry Mintzberg
“Crafting Strategy”
Harvard Business Review
July–August 1987
Translate
the Strategy
Robert S. Kaplan and David P. Norton
31. The Strategy-Focused Organization:
How Balanced Scorecard
Companies Thrive in the
New Business Environment
Harvard Business School Press, 2000
Robert S. Kaplan and David P. Norton
Strategy Maps: Converting Intangible
Assets into Tangible Outcomes
Harvard Business School Press, 2004
Robert S. Kaplan and David P. Norton
The Execution Premium:
Linking Strategy to Operations
for Competitive Advantage
Harvard Business School Press, 2008
Plan Operations
Process Improvement
Wayne W. Eckerson
Performance Dashboards:
Measuring, Monitoring, and
Managing Your Business
32. John Wiley & Sons, 2006
Michael Hammer
Beyond Reengineering: How the
Process-Centered Organization Is
Changing Our Work and Our Lives
HarperBusiness, 1996
Peter S. Pande, Robert P. Neuman,
and Roland R. Cavanagh
The Six Sigma Way: How GE,
Motorola, and Other Top Companies
Are Honing Their Performance
McGraw-Hill, 2000
James P. Womack, Daniel T. Jones,
and Daniel Roos
The Machine That Changed the World:
The Story of Lean Production
Macmillan, 1990
Budgeting and Planning
Resource Capacity
Jeremy Hope and Robin Fraser
33. Beyond Budgeting: How Managers
Can Break Free from the Annual
Performance Trap
Harvard Business School Press, 2003
Robert S. Kaplan and
Steven R. Anderson
Time-Driven Activity-Based Costing:
A Simpler and More Powerful Path to
Higher Profi ts
Harvard Business School Press, 2007
Test and Adapt
Strategy
Dennis Campbell, Srikant Datar,
Susan L. Kulp, and V.G. Narayanan
“ Testing Strategy Formulation and
Implementation Using Strategically
Linked Performance Measures”
HBS Working Paper, 2006
Thomas H. Davenport and
Jeanne G. Harris
34. Competing on Analytics:
The New Science of Winning
Harvard Business School Press, 2007
Anthony J. Rucci, Steven P. Kirn,
and Richard T. Quinn
“ The Employee-Customer-Profi t
Chain at Sears”
Harvard Business Review
January–February 1998
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LEADERSHIP AND STRATEGY | Mastering the Management
System
lead to superior fi nancial performance. The strategy must
respond, in some form, to the following questions:
35. Which customers or markets will we target?
What is the value proposition that distinguishes us?
What key processes give us competitive advantage?
What are the human capital capabilities required to excel
at these key processes?
What are the technology enablers of the strategy?
What are the organizational enablers required for the
strategy?
Managers can draw upon an abundance of models and
frameworks as they formulate the strategy. Michael Porter’s
original competitive advantage framework, for example, pre-
sented the strategy decision as a choice between whether
36. to provide generic low-cost products and services or more
differentiated and customized ones for specifi c market and
customer segments. The Blue Ocean approach, popularized
by W. Chan Kim and Renée Mauborgne, helps companies
search for new market positions by creating new value prop-
ositions for a large customer base. Resource-based strategists
(including those in the core competencies school) empha-
size critical processes – such as innovation or continual cost
reduction – that the company does better than competitors
and can leverage into multiple markets and segments. Clay
Christensen has identifi ed how new entrants can disrupt
established markets by offering an initially less capable prod-
uct or service at a much lower price to attract a large cus-
37. tomer base not targeted by the market leaders.
We are agnostic with respect to these frameworks; we
have seen each one we’ve described be highly successful.
Which among them is the right choice probably depends
on a company’s circumstances and its competitive analysis.
The Porter and resource-based frameworks help companies
leverage existing competitive positions or internal capabil -
ities, whereas the Blue Ocean and disruptive technology
frameworks help them search for entirely new positions.
ST
AG
E
2 Translate the Strategy
38. Once the strategy has been formulated, managers need to
translate it into objectives and measures that can be clearly
communicated to all units and employees. Our own work
on developing strategy maps and balanced scorecards has
contributed to this translation stage.
The strategy map provides a powerful tool for visualiz-
ing the strategy as a chain of cause-and-effect relationships
among strategic objectives. The chain starts with the com-
pany’s long-term fi nancial objectives and then links down
to objectives for customer loyalty and the company’s value
propositions. From there, it links to goals related to criti -
cal processes and, ultimately, to the people, the technology,
and the organizational climate and culture required for suc-
39. cessful strategy execution. Typically, a large corporation will
•
•
•
•
•
•
create an overall corporate strategy map and then link it to
strategy maps for each of its operating and functional units.
Even though a strategy map reduces a complex strategy
statement to a single page, we have learned that many man-
agers fi nd the multiple objectives (typically, 15 to 25) on a
40. map, along with their corresponding measures and targets,
somewhat complex to understand and manage. Some of
a map’s objectives relate to short-term cost reduction and
quality improvements while others refl ect long-term innova-
tion and relationship goals. Managers often fi nd it challeng-
ing to balance these myriad objectives.
In our recent work, we’ve found that companies can sim-
plify the structure and use of a strategy map by chunking it
into three to fi ve strategic themes. A strategic theme, typically
a vertical slice within the map, consists of a distinct set of
related strategic objectives. (For an example, see “Mapping
Strategic Themes,” a generic strategy map organized by three
vertical strategic themes and a horizontal theme to cluster
41. the learning and growth objectives.)
Strategic themes offer several advantages. At the busi -
ness unit level, the theme structure allows unit managers to
customize each theme to their local conditions and priori -
ties, creating focus for their competitive situation whil e still
keeping their objectives integrated with the overall strategy.
Second, the vertical strategic themes typically deliver their
benefi ts over different time periods, helping companies si -
multaneously manage short-, intermediate-, and long-term
value-creating processes. Using themes, executives can plan
and manage the key elements of the strategy separately but
still have them operate coherently.
42. Once managers have developed the strategy map, they
link it to another tool of our design: a balanced scorecard of
performance metrics and targets for each strategic objective.
We believe that if you don’t measure progress toward an
objective, you cannot manage and improve it. The balanced
scorecard metrics allow executives to make better decisions
about the strategy and quantitatively assess its execution.
A third step at Stage 2 involves identifying, and authoriz-
ing resources for, a portfolio of strategic initiatives intended
to help achieve the strategy’s objectives. A strategic initia-
tive is a discretionary project or program, of fi nite duration,
designed to close a performance gap. It might focus on, say,
developing a customer loyalty program or training all em-
43. ployees in Six Sigma quality management tools.
In our original conception of the strategy map and the
balanced scorecard, we encouraged companies to select ini -
tiatives independently for each objective. We came to real -
ize, however, that by doing so, companies would fail to ben-
efi t from the integrated and cumulative impact of multiple,
related strategic initiatives. Achieving an objective in the
customer or fi nancial realm generally requires complemen-
tary initiatives from different parts of the organization, such
as human resources, information technology, marketing,
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44. hbr.org | January 2008 | Harvard Business Review 69
This generic strategy map illustrates how
a corporate strategy can be sliced into four
themes, each with its own cause-and-effect
relationships.
Real-life maps will be more complex but
will still have the desirable property of mak-
ing strategy much easier to understand and
manage. The strategic themes provide a
common structure that unit managers can
use to develop their own maps within the
big picture and a governance structure that
assigns accountability for actions.
Mapping Strategic Themes
VISION: By 2013, become the leading company in our industry
Increase return on capital
Financial
45. Perspective
Improve productivity
Increase revenues in
existing segments
and markets
Grow revenues in new
products and services
Improve Operating Quality
and Effi ciency
Grow High-Value
Customer Relationships
Accelerate
Product Innovation
Customer
Perspective
Be a leader in quality
and reliability
46. Provide valued service,
applications expertise,
and support
Introduce innovative,
high-performance
products and solutions
Process
Perspective
Improve supply chain
effi ciency and effectiveness
Improve quality, cost,
and fl exibility of
operating processes
Optimize customer
profi tability
47. Expand channels,
offerings, and markets
Build and maintain strong
customer relationships
Excel at technology,
product development,
and life cycle management
Identify next-generation
market opportunities
Learning
and Growth
Perspective
Create a High-Performance Culture
Expand and build
strategic skills, capabilities,
and expertise
48. Develop leadership and an
execution-driven culture
Enable and require
continuous learning and
sharing of knowledge
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LEADERSHIP AND STRATEGY | Mastering the Management
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distribution, and operations. Also, stand-alone cross-unit ini-
tiatives often have no clear owner or home in the organiza-
tion. Starved for resources and lacking clear accountability
for execution, the strategic initiatives wither away, thwarting
the strategy’s execution.
49. Companies with theme-based strategy maps avoid these
problems by assigning a senior executive to lead each strate-
gic theme. In this way, the company gains an accountability
and reporting structure even for cross-business and cross-
functional-unit objectives. The executive assigned to own
each theme assumes the responsibility for devising and ex-
ecuting an entire portfolio of initiatives selected to achieve
the theme’s performance targets. The executive team autho-
rizes the resources required for the various portfolios; we
call the designated funds strategic expenditures (or StratEx).
Committing funds to StratEx is similar to budgeting for re-
search and development: Both categories represent spending
on near-term actions expected to deliver mid- to long-term
50. performance, and both are separate from the operating and
capital expenditures (OpEx and CapEx, described in the next
stage) that support current operations.
ST
AG
E
3 Plan Operations
With strategic metrics, targets, and initiative portfolios in
place, the company next develops an operational plan that lays
out the actions that will accomplish its strategic objectives.
This stage starts with setting priorities for process improve-
ment projects, followed by preparing a detailed sales plan,
a resource capacity plan, and operating and capital budgets.
51. Process improvements. The strategic initiatives devel -
oped in Stage 2 consist of the short-term projects (lasting as
long as 12 to 18 months) selected to help achieve the strat-
egy map’s objectives. However, to execute their strategies,
companies generally must also enhance the performance of
their ongoing processes – measured, for example, by their
Towerton Financial, a fi nancial
services company, broke down
a monthly sales target of about
$7.9 million into subtargets
for its four product lines: stock
trading, mutual fund trading,
investment management, and
fi nancial planning. It then broke
each line’s forecast down into
the volume and mix of transac-
tions that the company’s most
expensive resources (people
52. and computing) would be
expected to handle each month.
That information helped the
company’s managers calculate
the resources needed to achieve
their sales goals.
Breaking Down the Sales Target
Stock
trading
Mutual fund
trading
Investment
management
Financial
planning
Sales target $3,636,000 $2,031,000 $919,000 $1,323,000
Number of transactions 275,000 49,000 5,500 6,300
53. Number of new accounts opened 750 400 130 100
Number of calls to
customer service center 11,000 20,000 21,500 84,500
Number of meetings
opening new accounts 750 400 130 100
Number of meetings
servicing existing accounts 400 200 250 450
Computing MIPS utilized 419,690 56,212 60,835 11,457
What Resources Do You Need to Implement Your Strategy?
It’s critical for companies to factor their strategic goals into
their operational planning. Here’s how one
company broke its sales forecast down into fi gures for each of
the activities required to achieve it and used
those fi gures to estimate the personnel and computing
resources it would need in the next period.
70 Harvard Business Review | January 2008 | hbr.org
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responsiveness, speed, quality, and cost. Companies will get
the biggest bang for their buck when they focus their busi -
ness process management, total quality management, lean
management, Six Sigma, and reengineering programs on
processes directly related to the objectives on their strategy
maps and scorecards. The goal is to align near-term process
improvements with long-term strategic priorities.
Managers need to deconstruct each strategic process to
identify the critical success factors and metrics that employ-
ees can focus on in their daily activities. Electronic and physi -
cal dashboards, displaying data on the key indicators of local
55. process performance, will inform the actions of and provide
feedback to employees attempting to achieve process per-
formance targets. For example, one large pharmaceutical
chain has a dashboard system that gives each store manager
a customized, single page display of fi nancial and operating
metrics – those that a statistical analysis revealed have the
highest correlation with aggregate store performance. The
managers’ dashboards also display monthly quartile rank-
ings among comparable stores for six key metrics.
Sales plan. Managers also must identify the resources
required to implement their strategic plan. Before they
can do that, they need to deconstruct their overall sales
target into the expected quantity, mix, and nature of indi -
56. vidual sales orders, production runs, and transactions. (For
an illustration, see the example of Towerton Financial in
“Breaking Down the Sales Target.” Towerton is a compos-
ite of various fi rms we’ve worked with.) Companies with
well-functioning ERP systems will have a historical record
of product and customer mix and transaction volumes they
can draw upon to do this. A company can start by simply
grossing up last period’s distribution of order sizes by the
desired percentage change in sales. Using this baseline,
the company’s planners can modify the distribution to re-
fl ect expected changes in sales and ordering patterns, such
as an increase in minimum order sizes and the additional
57. In this chart, Towerton Financial
calculated the quantity of resources
required to implement the sales plan
at left, using a time-driven ABC model.
The numbers under total hours show
what Towerton would need from
each kind of personnel or IT resource.
(Note that the capacity of computing
resources is measured by MIPS, not
hours.) The next column indicates how
many hours (or MIPS) are supplied
monthly by one unit of each resource.
The numbers for resource units re-
quired were obtained simply by divid-
ing the total demand for each resource
by the quantity supplied monthly by
one unit of it. After examining the
resource requirements under a range
of assumptions, Towerton authorized
the level of resource supply to be car-
ried into the next period. In general,
companies will want to supply some-
what more capacity than forecast, as
58. shown in the column for resource units
supplied; resource demands are not
uniform throughout a period. As the
fi nal column shows, Towerton expects
to operate at close to full capacity dur-
ing the upcoming period. Knowing the
cost of each resource unit, Towerton
can quickly translate its operating plan
into an overall profi t plan and individual
product line P&Ls.
Translating the Sales Plan into Resource Requirements
Resource type Total hours
Available
hours/month per
resource unit
Resource units
required
Resource units
supplied
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LEADERSHIP AND STRATEGY | Mastering the Management
System
sales from new lines of products or services or new markets.
Finally, data-rich companies can easily embrace scenario
planning to explore the sensitivity of their sales forecasts to
alternative economic and competitive assumptions.
Resource capacity plan. Armed with data about produc-
tivity from process improvements and likely sales numbers,
companies can now estimate what resources they will need
in the year ahead to execute on their strategic goals. Our
preferred tool for this step is time-driven activity-based cost-
ing (TDABC). Activity-based costing’s original use was to
61. measure the cost and profi tability of processes, products,
and customers (as we will describe in Stage 5). The time-
driven version of ABC adds a new capability, the ability to
easily translate future sales numbers into a forecast of re-
quired resource capacity. At the heart of the TDABC model
is a set of equations, based on historical experience, that
describe how various transactions and demands consume
the capacity of resources such as people, equipment, and
facilities. A company that has such a model in place can
update these equations for any productivity gains that have
occurred or are anticipated from process improvements (de-
termined during the fi rst step in this stage). Managers then
62. feed the new detailed sales plans (from the second step) into
the updated model, to produce estimates of the demand
for resources implied by the sales forecast. (See “Translating
the Sales Plan into Resource Requirements” for a simplifi ed
example.) The company, seeing the capacity required to de-
liver on its strategic plan, can then authorize the quantity
of people, equipment, and other resources to be supplied,
including any buffer capacity to handle fl uctuations or short-
term spikes in demand.
Dynamic operating and capital budgets. Once managers
have determined the authorized level of resources for the
future period, the fi nancial implications become easy to cal-
culate. In the Towerton Financial case used in the resource
63. capacity exhibit, the company already knew the full monthly
cost of each kind of personnel – brokers, account managers,
fi nancial planners, customer service representatives, and IT
consultants – as well as the monthly cost for each server,
the unit of computing capacity. To obtain the budget fi gures
for each of the resources needed to meet the sales forecasts,
Towerton’s planners simply multiply the cost of each type
of resource by the quantity it has decided to supply. Most of
the resource capacity represents personnel costs and would
be included in the OpEx budget. Increases in equipment
resource capacity (such as Towerton’s servers) would be re-
fl ected in the CapEx budget. The process quickly and ana-
lytically generates operating and capital budgets that grow
64. logically and dynamically out of the sales and operating
plans, rather than being imposed by fi at or through power
negotiations. Since the company started with detailed rev-
enue forecasts and now has the resource costs associated
with delivering on them, simple subtraction will yield a de-
tailed P&L for each product, customer, channel, and region.
Companies that have shifted from an annual budgeting cycle
to one with quarterly updates can use this process to obtain
resource capacity plans for every period for which they have
a sales forecast.
In a fi nal budgeting step, the company authorizes the
discretionary spending that does not have an immediate
65. relationship with sales and operations, such as process im-
provement initiatives, advertising, promotion, research
and development, training, and maintenance. The amount
of such spending remains a judgment call for experienced
executives and is not a decision that can yet be automated
through an analytic model.
The company now has fi nished the integrated planning of
strategy and operations, which encompasses the following
steps: Formulate the strategy; translate it into linked objec-
tives, measures, and targets; develop and fund the portfolio
of strategic initiatives; identify the process improvement
priorities; forecast sales consistent with the strategic plan;
estimate the resource capacities required for those sales;
66. authorize the spending on resources; and produce next
period’s pro forma income and detailed P&L statements. From
here on, it is up to the managers to execute, learn, and adapt,
moving the management cycle into its fourth stage.
ST
AG
E
4 Monitor and Learn
As companies implement their strategic and operational
plans, they need to hold three types of meetings to moni-
tor and learn from their results. First, managers should con-
vene meetings that review the performance of operating
departments and business functions and address problems
67. that have arisen or persist. They also should hold strategy
management meetings that review balanced scorecard per-
formance indicators and initiatives to assess progress and
identify barriers to strategy execution. Those two meetings
make up Stage 4 of the system. In Stage 5, managers meet to
assess the performance of the strategy itself and adapt it if
necessary. The three meetings have different subject matter,
different frequencies, and, often, different sets of attendees.
(See the exhibit “Management Meetings 101” for a compari -
son of the meetings.)
Operational review meetings. Management groups need
to meet frequently – perhaps weekly, twice weekly, or even
daily – to review their operating dashboards and reports
68. on sales, bookings, and shipments, and to solve short-term
issues that have recently arisen: complaints from important
customers, late deliveries, defective production, mechani-
cal breakdowns, the extended absence of a key employee,
new sales opportunities. The speed at which new data are
posted on operational dashboards is the central factor in
determining meeting frequency: If the company has a short
operations cycle, with new data posted hourly and daily,
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hbr.org | January 2008 | Harvard Business Review 73
MEETING T YPE
69. Operational review Strategy review Strategy testing and
adapting
Information
requirements
Dashboards for key perfor-
mance indicators; weekly and
monthly fi nancial summaries
Strategy map and balanced
scorecard reports
Strategy map, balanced scorecard,
ABC profi tability reports, analytic
studies of strategy, external and
competitive analyses
Frequency Daily, twice weekly, weekly,
or monthly, depending on
business cycle
Monthly Annually (perhaps quarterly for
fast-moving industries)
70. Attendees Departmental and functional
personnel; senior manage-
ment for fi nancial reviews
Senior management team,
strategic theme owners,
strategy management offi cer
Senior management team, strategic
theme owners, functional and
planning specialists, business
unit heads
Focus Identify and solve operational
problems (sales declines, late
deliveries, equipment down-
time, supplier problems)
Implement strategy Test and adapt strategy based on
causal analytics, product-line and
channel profi tability, changing
external environment, emergent
strategies, and new technology
developments
71. Goal Respond to short-term prob-
lems and promote continuous
improvements
Fine-tune strategy; make
midcourse adaptations
Incrementally improve or transform
strategy; establish strategic and
operational plans; set strategic
targets; authorize spending for
strategic initiatives and other major
discretionary expenditures
It’s important to distinguish clearly among the
various kinds of meetings that form the feedback
and learning component of the management
system. They require different frequencies and
have very different agendas and informational
requirements. Companies that try to double up
these meetings in order to accommodate the
availability of senior staff run the risk of having
discussions of operational crises drive out con-
sideration of strategic issues.
72. Management Meetings 101
then a daily review promotes rapid learning and problem
solving. But for a product development group, progress
against milestones and stage gates may be better evaluated
monthly.
The people attending an operational review typically
come from within a single department, function, or pro-
cess. A unit’s salespeople, for example, will meet (often via
conference calls and webcasts) to discuss the sales pipeline,
recent sales closings, and new customer opportunities and
problems. Operations people review production problems,
including defects, yields, bottlenecks, maintenance and re-
73. pair schedules, equipment breakdowns, downtime, schedul-
ing, expediting, supplier concerns, and distribution. Finance
personnel address short-term cash fl ow issues, including col-
lections on receivables, late payments to suppliers, treasury
operations, and banking relationships. The top manage-
ment group may meet monthly to review overall fi nancial
performance.
Smaller companies, without functional departments, may
have only a single monthly operating meeting, correspond-
ing to the frequency with which they close their books. In
general, however, we recommend gearing operating review
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74. 74 Harvard Business Review | January 2008 | hbr.org
LEADERSHIP AND STRATEGY | Mastering the Management
System
meeting frequency to the operating cycle of the department
and business, so management can respond to sales and op-
erating data and to myriad other tactical issues in the most
timely manner.
Ideally, operational meetings are short, highly focused,
data driven, and action oriented. One company we’ve ad-
vised holds its operational reviews in a small room fi lled with
whiteboards and fl ip charts but no chairs. Attendees post
agenda topics and look over dashboards before the meet-
75. ing, which lasts only as long as needed to discuss each issue,
develop an action plan, and assign responsibility for carrying
it out. Forcing everyone to stand signals that the meeting’s
purpose is not to spend time together, passively listening. It
is to engage managers in active and brisk problem-solving
discussions on the most pressing issues of the day.
Strategy review meetings. The leadership team of a busi -
ness unit must meet periodically to review the progress of
its strategy. Operational issues, unless they are particularly
signifi cant and cross-functional, should not be discussed at
this meeting. Attendance at strategy reviews should be com-
pulsory for the unit’s CEO and all members of its executive
committee.
76. There’s no clear consensus around the optimal frequency
for these meetings, though most companies hold a monthly
two- to three-hour strategy review meeting, to ensure that
strategy remains top of mind. That works well when a man-
agement team works in one central location. Some com-
panies, especially those with dispersed teams, hold their
strategy review meetings quarterly. Strategy is a long-term
commitment, and strategic initiatives such as developing
new workforce competencies, redefi ning the brand, innovat-
ing new products, building new customer relationships, and
reengineering key business processes typically take more
than a month to yield measurable results. Quarterly meet-
ings will probably require at least an entire day for active
77. discussion of all strategic objectives and themes.
Many company units hold their monthly operational fi -
nancial review on the same day as the strategy review, since
the same people attend both. If that’s the situation, it’s es-
sential to set distinctly different agendas for the two meet-
ings. Otherwise, as in our opening example of the Conner
Corporation, short-term operational and tactical issues will
drive out discussions of strategy implementation.
Like operational reviews, strategy management meetings
should not be spent listening to report presentations. Man-
agers should come to the meetings already familiar with the
data to be discussed, thinking about the issues that the gaps
78. in recent performance raise, and formulating solutions to
problems. At the meetings themselves, executive committee
members should discuss the issues, explore their implica-
tions, and propose action plans.
Executives have to make a trade-off between breadth
and depth at these reviews. In the early years of balanced
scorecard implementations, we encouraged a full discussion
of BSC measures at each strategy management meeting. It
soon became apparent that the normal time reserved for
a monthly meeting did not permit a full discussion of all
the objectives, measures, and initiatives on a strategy map
and scorecard. The solution, we discovered, came from the
practice of using strategic themes to organize strategy maps:
79. devote most of the meeting to a deep dive into one or two
of the strategic themes.
That is precisely what happens at HSBC Rail, an operating
unit of the HSBC Group, which purchases, leases, and main-
tains the locomotives and cars for the UK and other nations’
railroad systems. Its monthly two-and-a-half-hour meeting
brings together its strategy council, consisting of the CEO, the
head of Finance, the head of Customer Service–Operations, the
head of Customer Relationship Management–Sales, the head
of Learning and Development, and the strategy management
offi cer, who coordinates the data on the strategic measures
and initiatives for each strategic theme in advance of the meet-
80. ing. The data go into a monthly report that has a section for
each strategic theme. The section contains the theme’s strategy
map, objectives, targets, and initiatives, with each component
color-coded green (if the objective’s target has been achieved),
One company holds its operational reviews in a room with
no chairs. Forcing everyone to stand signals that the meeting is
not about
passive listening; it’s about active and brisk problem solving.
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yellow (progress is slower than expected but doesn’t require
immediate senior management attention), or red (progress is
off track and requires management attention to resolve criti -
81. cal issues). Each theme’s section also contains evaluations and
commentary from the theme owner about any performance
gaps and proposed actions for addressing them.
The monthly meeting focuses on one (or at most two)
strategic themes in depth. The agenda also allots time for
one operational or strategic “hot topic” to ensure that urgent
issues that fall outside the theme under discussion will be
addressed. The February 2007 strategy council meeting was
a typical HSBC Rail strategy review. (See the exhibit “A
Model Strategy Review Agenda.”) The strategy management
offi cer started with an update on the action items from the
previous month, indicating which had been accomplished
and which were still under way. The CEO followed with a
82. quick review of the unit’s color-coded strategy map and of-
fered his perspective on the business. Then, the attendees
gave in-depth consideration for about 60 minutes to the
Customer Relationship Management strategic theme. For
the remaining themes, the council spent about fi ve min-
utes each on any issues that had to be resolved before the
scheduled deep dive on that theme. The meeting partici-
pants, who were already familiar with the data and ready to
discuss the implications and to propose action plans, built
constructively on the ideas presented during the meeting.
The CEO questioned and probed, kept the meeting focused
on the key issues, encouraged dialogue and debate, and en-
83. sured that the meeting stayed on schedule. The strategy
management offi cer recorded each approved action item
and the designated manager who would be accountable for
following up on it.
HSBC’s meetings – like all excellent strategy reviews –
focus on whether strategy execution is on track, where prob-
lems are occurring in the implementation, why they’re hap-
pening, what actions will correct them, and who will have
responsibility for achieving targets. These meetings take the
strategy as a given. They are not used, except in unusual cir-
cumstances, to question or adapt the strategy. That is what
takes place in the fi nal stage.
ST
84. AG
E
5 Test and Adapt the Strategy
From time to time managers will discover that some of the
assumptions underlying their strategy are fl awed or obsolete.
When that happens, managers need to rigorously reexam-
ine their strategy and adapt it, deciding whether incremen-
tal improvements will suffi ce or whether they need a new,
transformational strategy. This process closes the loop of
the management system. It generally occurs at the strategy
hbr.org | January 2008 | Harvard Business Review 75
A Model Strategy Review Agenda
Time Item Detail Duration Responsibility
85. 10:10 Action Log Review Status 5 minutes Paul (Strategy
Management Offi cer)
10:15 Overview Review Strategy Map
Highlight Key Issues
Review Initiatives
Review Measures
10 minutes Peter (CEO)
10:25 Theme Assessment Customer Relationship
Management
60 minutes Bob (Head of CRM–Sales)
11:25 Break 5 minutes
11:30 Theme Summary Learning and Growth 5 minutes Nick
(Head of Learning and Development)
11:35 Theme Summary Capital Effi ciency 5 minutes David
(Head of Finance)
86. 11:40 Theme Summary Operational Excellence 5 minutes
Robert (Head of Customer Service–Operations)
11:45 Hot Topic Resourcing Challenge 30 minutes David (Head
of Finance)
12:15 Meeting Review Communication Summary 10 minutes
Peter (CEO)
12:25 Meeting Review Feedback 5 minutes
12:30 Action Log Review of New Items 5 minutes Peter (CEO)
12:35 Any Other Business
and Meeting Close
Paul (Strategy Management Offi cer)
Next Meeting 18/04/07 – Theme Assessment: Capital Effi
ciency
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87. LEADERSHIP AND STRATEGY | Mastering the Management
System
UNPROFITABILITY DOESN’T MEAN that a company should
simply
drop a customer or product. Companies can fi nd multiple ways
to reduce or
eliminate losses, once a credible costing system has identifi ed
them.
development offsite described under Stage 1 but could occur
during the year if the company experiences a major dis-
ruption or a new strategic opportunity. The strategy testing
and adapting process introduces new inputs to the offsite:
an analysis of the current economics of existing products
and customers, statistical analyses of correlations among
88. the strategy’s performance measures, and consideration of
new strategy options that have emerged since the previous
strategy development meeting.
Cost and profi tability reports. Anytime a company re-
views its strategy, it should fi rst understand the current eco-
nomics of its existing strategy by examining activity-based
costing reports that show the profi t and loss of each product
line, customer, market segment, channel, and region. Execu-
tives will then see where the existing strategy has succeeded
and failed, and can formulate approaches to turning around
loss operations and expanding the scope and scale of profi t-
able operations.
Consider the experience of a large New York City bank
89. with an overall profi table product line of demand and time
deposits. Information from its aggregate profi tability mea-
surement system showed that all customers with balances
greater than $25,000 were profi table, so the bank launched a
major initiative to retain those clients. During the initiative,
however, the bank conducted a more detailed ABC study
to calculate the cost to serve and the profi tability of all ac-
counts. It learned that 35% of the households targeted for
retention were unprofi table, with cumulative losses total -
ing more than $2 million. Unprofi table customers could be
found in every balance tier up to $1 million, in fact. Manag-
ers at fi rst could not believe that high-deposit individuals
could be unprofi table. Further analysis revealed that unprof-
90. itable customers did a large number of transactions in the
branches, the most expensive service channel, and kept most
of their deposits in accounts that yielded low margins
to the bank. Fortunately, the bank discovered this
error in its strategy before it was too far along
in its client retention initiative.
Unprofitability doesn’t mean that a
company should simply drop a customer
or product, however. In our experience, companies fi nd
multiple ways – process improvements, repricing, and rede-
fi ning relationships – to reduce or eliminate the losses from
unprofi table products and customers, once a credible costing
91. system has identifi ed them.
Statistical analyses. Companies, especially those with
large numbers of similar operating units, can use statisti -
cal analysis to estimate correlations among strategy per-
formance numbers. Such analysis will usually validate and
quantify links between investments in, for example, em-
ployee skills or IT support systems, and customer loyalty and
fi nancial performance. Occasionally, however, the analysis
can reveal that assumed linkages are not occurring, w hich
should cause the executive team to question or reject at least
part of the existing strategy. Companies that consistently
measure strategy performance through tools such as the
strategy map and balanced scorecard have ready access to
92. the data needed for strategy validation and testing.
Take Store 24, one of New England’s largest conve-
nience store chains (now owned by Tedeschi Food Shops),
which in 1998 implemented a new customer strategy called
“Ban Boredom.” Store 24’s CEO believed that providing
an entertaining shopping atmosphere, including frequent
themes and promotions, would differentiate the shopping
experience at the chain from its competitors’. The company
created a strategy map and balanced scorecard to commu-
nicate and help implement the new strategy. Within two
years, however, Store 24’s executive team learned that the
strategy was not working. Feedback from individual cus-
tomers and focus groups led the chain to abandon the Ban
93. Boredom strategy and replace it with an updated version
of its previous strategy, which featured fast and effi cient
service.
A Harvard Business School faculty team (Dennis Camp-
bell, Srikant Datar, Susan Kulp, and V.G. Naray-
anan) gained access to quarterly data from
Store 24’s 85 retail outlets and performed
statistical analysis to see whether the
company’s executives could have
recognized the fl aws in the Ban
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94. hbr.org | January 2008 | Harvard Business Review 77
Boredom strategy earlier. Looking at data from the fi rst
year of the strategy, the study found that better implemen-
tation of the Ban Boredom program was indeed negatively
correlated with store performance, exactly the opposite of
what the strategy had intended. The data also showed that
differences in profi ts were best explained by variables not
related to the strategy, including store managers’ skills, local
population, and local competition. By uncovering those (and
several other) simple correlations, Store 24 management
could have learned one year earlier than it actually did that
95. the new strategy was not working. The managers would also
have seen that the strategy would be successful only if all
stores raised their crew skills to high levels, something that
wasn’t feasible given the 200% annual employee turnover
rate typical of retail stores.
Emergent strategies. The strategy offsite, beyond ex-
amining the performance of existing strategy, provides
executives with a great opportunity to consider new strat-
egy proposals that managers and employees throughout
the enterprise may have suggested. Henry Mintzberg
and Gary Hamel, in fact, argue against top-down strat-
egy implementation, contending that the most innova-
tive strategies emerge from within the
96. organization. Not all such strategies are
worth pursuing, however, and even if
several seem promising, the executive
team still needs to decide which, if any,
to adopt.
If the executive team decides, based
on analyses of the internal data, the
competitive environment, and emerg-
ing strategy ideas, to alter the existing
strategy, it should follow up by modify-
ing the organization’s strategy map and
scorecard. That will launch another
cycle of strategy translation and opera-
97. tional execution, with new targets, new
initiatives, a new sales and operating
plan, revised process improvement pri-
orities, changed resource capacity re-
quirements, and an updated financial
plan. The new strategic and operational
plans set the stage and establish the in-
formation requirements for next peri-
od’s schedule of operational reviews,
strategy reviews, and strategy testing
and adaptation meetings.
• • •
98. Managers have always found it hard to
balance near-term operational concerns
with long-term strategic priorities. But
such a balancing act comes with the job; it
is an inherent tension that managers can-
not avoid and must continually address. As a senior strategic
planner at a Fortune 20 company told us, “You can have the
best processes in the world, but if your governance processes
don’t provide the direction and course correction required to
achieve your goals, success is a matter of luck.” At the same
time,
a company can have the best strategy in the world, but it
will get nowhere if managers cannot translate that strat-
99. egy into operational plans and then execute the plans and
achieve the performance targets.
Managers that carefully follow the recommendations
we have laid out in this article will have a complete
management system that helps them set clear strategic
goals, allocate resources consistent with those goals, set
priorities for operational action, quickly recognize the
operational and strategic impact of those decisions, and,
if necessary, update their strategic goals. The closed-loop
management system enables executives to manage both
strategy and operations, and to balance the tensions be-
tween them.
Reprint R0801D
100. To order, see page 139.
M
ik
e
L
yn
ch
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MASTERING THE MANAGEMENT READING PDF
102. Please, answer for your INITIAL posting and discuss ALL the
following questions in great detail:
.
1. Executive Summary for this reading.
.
2. Which are the three most CRITICAL ISSUES for this
reading? Please explain why? and analyze, and discuss in great
detail …
.
3. Which are the three most relevant LESSONS LEARNED for
this reading? Please explain why? and analyze, and discuss in
great detail …
.
4. Which are the three most important BEST PRACTICES for
this reading? Please explain why? and analyze, and discuss in
great detail …
.
I expect high caliber reviews with top analyses and interesting
insights for for this reading !!
If you have any questions, please let me know.
.
Jose Rocha