The document discusses the importance of training and development in organizations. It notes that training and development aims to improve current and future employee performance by enhancing abilities. Some key benefits of training and development include increased employee productivity, higher profits, reduced turnover, and the development of leadership and motivation skills. The document also discusses different types of training like skills training, education, and development. It emphasizes the importance of competencies like communication skills, teamwork, and business acumen that training aims to develop in employees.

1. -Prakriti Mehrotra
-Birla institute of
Technology,Mesra (Patna
campus)

2.  Training & development is an attempt to
basically improve the current & future
performance of employees by enriching
& enhancing their abilities . It focuses
on brushing up the qualities & strengths
of an employee to improve his /her
overall performance .

4. 1. It is a systematic learning , always better than hit & trial
methods for improving competencies of employees .
2. Enhances employee productivity (qualitative as well as
quantitative) ,leading to higher profits.
3. Increases employee morale reducing turnover and absenteeism
4.It equips the future manager who can take over in emergency
cases.
5. Helps in developing leadership & motivation skills,better
attitude etc ,which every successful employee needs to possess.

5.  Skills-Training involves imparting of basic
important skills without which no employee
can perform functions.
 Education-it is to teach theoritical concepts
& development of sense of reasoning &
judgement. Mostly important at higher
levels.
 Development- less skill oriented learning
,but focuses on knowledge about overall
business environment,principles,human
relations etc.

6.  Ethics- employees are trained about
their behaviour, ethics to work,
following rules & policies etc.
 Attitudinal changes - changing negative
attitude to a positive one towards the
tasks to be performed .

7.  Competency is the most important reason
why training & Development is required in
every organisation.
 It is the ability to do something
successfully & efficiently . It is a set of
knowledge ,skills and abilities which helps a
company categorise and differentiate each
employee for different tasks.

8. Any behaviour attribute such as knowledge, skill set, teamwork,
leadership skills, technical know-how, etc which contributes to the
development of an individual in the organisation to take up bigger
roles is known as behaviour competency.
Types of Behavioural competencies are :
 Communication skills
 Business acumen
 Innovation skills
 Getting results
 Vision and strategy
 Team work

9. Team work skills are the abilities to
combine the work of different workers
for a common objective .

10. A teamincludesthe
supervisors,workers,co-
workers,isperctorsand
every element ofthe team
collaboratestheirequal and
undifferentiatedeffort
towardsorganisational
goals.

11.  Motivates unity in the workplace
environment.
 Improved efficiency and productivity.
 Provides learning opportunities.
 Promotes workplace synergy.

12.  Helping &guiding
 Persuading
 Exhibits flexibility
 Functioning as a active participant
 Show commitment to the team

13. Communication is a two-way process of exchange of ideas ,data &
information among two or morepeople .Having potential
communication skills –verbal& written is veryessential in every
organisation.

14. Communication
Verbal Non-verbal
The process of conveying a type of
information in the form of non-linguistic
representations. Examples of nonverbal
communication include gestures, body
language, facial expressions, eye contact,
and how one dresses.
Verbal
communication is the
spoken or written
conveyance of a
message.

15.  Helps with diversity-Good communication skills help to reduce
the barriers erected because of language and cultural differences.
 Global business-Companies that prepare workers to excel with
verbal and nonverbal communications skills find it easier to enter into
global marketplaces than companies that do not prepare its employees.
Effective communication is important for businesses looking to expand
beyond its domestic borders.

16.  Team Building- Effective communication reduces unnecessary competition
within departments and helps employees work together harmoniously , also
avoiding any overlapping of activities.
 Employee Morale-When employees are satisfied with their jobs, they are
able to efficiently perform their duties with a positive attitude. Failing to
communicate effectively in a workplace leads to frustration and confusion
among employees.