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RAFIA AFREEN
 UMEMA AZAM
 FARHA JAVED
AMNA DURRANI
ZAREEN ANWER
    SAIRA
INFLUENCING
THIRD BASIC MANAGERIAL FUNCTION

DEFINITIONS:
1- The power or ability to affect someone’s
beliefs or actions.
2- A power affecting a person, thing, or
course of events, especially one that
operates without any direct or apparent
effort.
RELATIONSHIP BETWEEN OVERALL
MANAGEMENT AND INFLUENCING
SUBSYSTEM
                  INPUT
            1-PEOPLE
            2-MONEY
            3-RAW MATERIAL
            4-MACHINES




                PROCESS
               INFLUENCING
                 PROCESS




                OUTPUT
         APPROPRIATE ORGANIZATION
             MEMBER BEHAVIOR
THE INFLUENCING SUBSYSTEM
 The input of influencing subsystem is composed
 of a portion of the total resources of the overall
 management system, and its output is
 appropriate organization member
 behavior. Influencing involves the performance
 of SIX management activities.

1-LEADING
2-MOTIVATION
3-CONSIDERING GROUPS
4-COMMUNICATION
5-UNDERSTANDING PEOPLE
6-ENCOURAGING CREATIVITY
UNDERSTANDING PEOPLE
Definition of Understanding:
 An agreement of opinion or feeling;
adjustment of differences; harmony;
  anything mutually understood or
   agreed upon; as, to come to an
    understanding with another.
  “Life is the first gift, love is the second, and
             understanding the third”
ENCOURAGING CREATIVITY
    AND INNOVATION
Creativity: is defined as the tendency to generate or
recognize ideas, alternatives, or possibilities that may
be useful in solving problems, communicating with
others, and entertaining ourselves and others.


Innovation: is the creation of better or more
effective products, processes, services, technologies,
or ideas that are accepted by markets, governments,
and society. Innovation differs from invention in that
innovation refers to the use of a new idea or method,
whereas invention refers more directly to the creation of
the idea or method itself.
TO ENCOURAGE TEAM CREATIVITY AND
 INNOVATION:
INSTRUCTIONS:

1- Promote regular team brainstorming sessions, which allow employees a
chance to produce a high quantity of ideas. Once you have a large amount of
ideas, analyze and choose those ideas that are of high quality.

2- Create an encouraging work environment. If employees see that their ideas
are encouraged and accepted, they will be more likely to be creative, leading to
potential innovation in the workplace.

3-Create a collaborative work environment. Creativity and innovation can stem
from employees working together to reach a goal. Foster communication
between employees and between departments and reward those that work
together to solve problems.
BY



PRESENTATION BY
 RAFIA AFREEN
    BBA-1B
LEADING AND
 MOTIVATING
LEADING:

Good leaders are the key
to large-scale
community organizing.
THEY DO NOT GRABDO NOT GRAB THESTAGESTAGE
             THEY
                   THE CENTRE CENTRE
…BUT NUDGE OTHER INTO THE LIME LIGHT
                ..BUT NUDGE OTHERS INTO THE
                         LIME LIGHT
WHAT DO
LEADERS DOO
   ??????
LEAD BY CTREATING AN EXAMPLE
LEAD BY CTREATING AN EXAMPLE

DIVIDE AND DELICATE WORK
LEAD BY CTREATING AN EXAMPLE

DIVIDE AND DELICATE WORK

WELCOME CRITICISM
LEAD BY CTREATING AN EXAMPLE

DIVIDE AND DELICATE WORK

WELCOME CRITICISM

AVOID DOING MOST OF THE WORK
MOTIVATING
THOUGHTS FUELLED
YOU DESIRE AND
MOTIVATION MAKE
THINGS HAPPEN
YOUR MIND IS A GENERATOR OF FAILURE
AND ALSO A GENERATOR OF SUCCESS
MOTIVATION IS A DESIRE TO ACHIEVE A GOAL. A
 COMBINATION OF AMBITION AND ENERGY
MOTIVATION FOR
    WORKERS
IN ORGANIZATION
EMPLOYEES WORK WILL
  DETERIOTE IF NO
MOTIVATION IS PRESENT
HOW TO
 MOTIVATETHE
  HOW
   ?
EMPLOYEES ?????
CREATE A CLEAR PATH FOR PROMOTION
CREATE A CLEAR PATH FOR PROMOTION
    ASK THEM WHAT THEY WANT
CREATE A CLEAR PATH FOR PROMOTION
    ASK THEM WHAT THEY WANT
   CONDUCT A COMPANY SERVAEY
PAY THEM WELL.
PAY THEM WELL.
SHOW THEM FUTURE .
PAY THEM WELL.
 SHOW THEM FUTURE .
MAKE THEM A PART OF A
        TEAM.
REWARD THEM
THANK THEM
CHELLEGE THEM
YOU WILL NOTICE
 A DIFFRENCE ..
AMNA DURRANI
CONSIDERING GROUP
GROUP

A group of people is any number who interact
with one another, are psychological aware of
one another, and perceive themselves to be a
                    group.
The study of group is important to manager because the
 most common ingredients of all organization is people
  and the most common technique for accomplishing
 work through these people is dividing them into work
                        groups.
KINDS OF GROUPS
• There are two types of groups.
THE FORMAL GROUP

The formal group is a group that exist within
  an organization by virtue of management
 decree to perform tasks that enhances the
    attainment of organization objective.
TYPES OF FORMAL GROUPS


        FORMAL GROUP




COMMAND GROUP   TASK GROUP
INFORMAL GROUP

An informal group is a collection of individuals
 whose common work experiences results in
the development of a system of interpersonal
    relations that extended beyond those
         established by management.
TYPES OF INFORMAL GROUP


        INFORMAL GROUP




                  FRIENDSHIP
INTEREST GROUP
                    GROUP
COMMUNICATION
Communication establishes relationships and make
organizing possible. every message has a purpose or
   objective. the goal of communication is to convey
information and the understanding of that information
from one person or group to another person or group.
COMMUNICATION
EXAMPLES:
 FACE –TO-FACE:




THROUGH CELL PHONES:




COMPUTRE’S & LAPTOPS :
COMMUNICATION SKILLS:

Communication skills are the set of abilities and techniques needed to make
other people understand the thoughts that you wish to convey.

Four main communication skill which are as following.


Verbal communication

Non-verbal communication

Written communication

Visual communication
VERBAL COMMUNICATION:


Verbal communication includes sounds,
words, languages and speaking.

Verbal communication is essential, to deal
with people in business meeting.



NON-VERBAL COMMUNICATION:

Non-verbal communication involves
physical ways of communication ,like
,tone of the voice,smell and body motion.
 WRITTEN COMMUNICATION:

   Written communication is a writing the words
    which you want to communicate.Good written
    communication is essential for
    business purposes.Written communication is
    practiced in many different languages.E-
    mails,reports,articles are some of the ways of
    using written communication in business.

VISUAL COMMUNICATION:

Visual communication is visual display
  of introduction,like topography,signs,
symbols,and designs.Television and video
  clips are the electronic form of visual
  communication.
INTERPERSONAL COMMUNICATION:
 “the process that we use to communicate our ideas, thoughts,
    and feelings to another person.” Interpersonal Communication
    as the process we use to build relationships with others
    through communication. It is a process of
 transferring information to others.




To be a successful interpersonal communicator ,a manager must
understand the following :
1.how interpersonal communication works.
2.The relation between feedback and
interpersonal communication.
3.The importance of verbal versus non-verbal interpersonal
communication.
  HOW INTERPERSONAL COMMUNICATION
   WORKS:
1.THE SOURCE /ENCODER:
The source /encoder is the person in the
interpersonal communication situation who
originates and encodes information to be
shared with others. Putting one’s thoughts
into a letter is an example of encoding.
2.THE SIGNAL:
A message that has been transmitted from one person
   to another is called a signal.
3.THE DECODER/DESTINATION:
The decoder is the person or persons with whom the
source is attempting to share information .This person
receives the signals and decodes,or interprets ,the
message to determine its meaning.

FEEDBACKS AND INTERPERSONAL
  COMMUNICATIONS:
Feedback is the destination’s reactions to a message
Feedback can be used by source to ensure successful
communication.
VERBAL AND NON-VERBAL INTERPERSONAL
COMMUNICATION:
  Interpersonal communication is generally divided          STOP
 into two types:
Verbal interpersonal communication .
Non verbal interpersonal communication.

VERBAL INTERPERSONALCOMMUNICATION:                          @
communication that uses either spoken or written words to
share information with others.

NONVERBAL INTERPERSONAL COMMUNICATION:
Nonverbal communication is the sharing of
information without using words to
encode thoughts.Factors commonly used to
encode thoughts in nonverbal communication
 are gestures, vocal tones, and nonverbal
communication are not mutually exclusive.
THAT’S ALL

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Influencing

  • 1. RAFIA AFREEN UMEMA AZAM FARHA JAVED AMNA DURRANI ZAREEN ANWER SAIRA
  • 2. INFLUENCING THIRD BASIC MANAGERIAL FUNCTION DEFINITIONS: 1- The power or ability to affect someone’s beliefs or actions. 2- A power affecting a person, thing, or course of events, especially one that operates without any direct or apparent effort.
  • 3. RELATIONSHIP BETWEEN OVERALL MANAGEMENT AND INFLUENCING SUBSYSTEM INPUT 1-PEOPLE 2-MONEY 3-RAW MATERIAL 4-MACHINES PROCESS INFLUENCING PROCESS OUTPUT APPROPRIATE ORGANIZATION MEMBER BEHAVIOR
  • 4. THE INFLUENCING SUBSYSTEM The input of influencing subsystem is composed of a portion of the total resources of the overall management system, and its output is appropriate organization member behavior. Influencing involves the performance of SIX management activities. 1-LEADING 2-MOTIVATION 3-CONSIDERING GROUPS 4-COMMUNICATION 5-UNDERSTANDING PEOPLE 6-ENCOURAGING CREATIVITY
  • 5. UNDERSTANDING PEOPLE Definition of Understanding: An agreement of opinion or feeling; adjustment of differences; harmony; anything mutually understood or agreed upon; as, to come to an understanding with another. “Life is the first gift, love is the second, and understanding the third”
  • 6. ENCOURAGING CREATIVITY AND INNOVATION Creativity: is defined as the tendency to generate or recognize ideas, alternatives, or possibilities that may be useful in solving problems, communicating with others, and entertaining ourselves and others. Innovation: is the creation of better or more effective products, processes, services, technologies, or ideas that are accepted by markets, governments, and society. Innovation differs from invention in that innovation refers to the use of a new idea or method, whereas invention refers more directly to the creation of the idea or method itself.
  • 7. TO ENCOURAGE TEAM CREATIVITY AND INNOVATION: INSTRUCTIONS: 1- Promote regular team brainstorming sessions, which allow employees a chance to produce a high quantity of ideas. Once you have a large amount of ideas, analyze and choose those ideas that are of high quality. 2- Create an encouraging work environment. If employees see that their ideas are encouraged and accepted, they will be more likely to be creative, leading to potential innovation in the workplace. 3-Create a collaborative work environment. Creativity and innovation can stem from employees working together to reach a goal. Foster communication between employees and between departments and reward those that work together to solve problems.
  • 8. BY PRESENTATION BY RAFIA AFREEN BBA-1B
  • 10. LEADING: Good leaders are the key to large-scale community organizing.
  • 11. THEY DO NOT GRABDO NOT GRAB THESTAGESTAGE THEY THE CENTRE CENTRE …BUT NUDGE OTHER INTO THE LIME LIGHT ..BUT NUDGE OTHERS INTO THE LIME LIGHT
  • 13. LEAD BY CTREATING AN EXAMPLE
  • 14. LEAD BY CTREATING AN EXAMPLE DIVIDE AND DELICATE WORK
  • 15. LEAD BY CTREATING AN EXAMPLE DIVIDE AND DELICATE WORK WELCOME CRITICISM
  • 16. LEAD BY CTREATING AN EXAMPLE DIVIDE AND DELICATE WORK WELCOME CRITICISM AVOID DOING MOST OF THE WORK
  • 18. THOUGHTS FUELLED YOU DESIRE AND MOTIVATION MAKE THINGS HAPPEN
  • 19. YOUR MIND IS A GENERATOR OF FAILURE AND ALSO A GENERATOR OF SUCCESS
  • 20. MOTIVATION IS A DESIRE TO ACHIEVE A GOAL. A COMBINATION OF AMBITION AND ENERGY
  • 21. MOTIVATION FOR WORKERS IN ORGANIZATION
  • 22. EMPLOYEES WORK WILL DETERIOTE IF NO MOTIVATION IS PRESENT
  • 23. HOW TO MOTIVATETHE HOW ? EMPLOYEES ?????
  • 24. CREATE A CLEAR PATH FOR PROMOTION
  • 25. CREATE A CLEAR PATH FOR PROMOTION ASK THEM WHAT THEY WANT
  • 26. CREATE A CLEAR PATH FOR PROMOTION ASK THEM WHAT THEY WANT CONDUCT A COMPANY SERVAEY
  • 28. PAY THEM WELL. SHOW THEM FUTURE .
  • 29. PAY THEM WELL. SHOW THEM FUTURE . MAKE THEM A PART OF A TEAM.
  • 31. YOU WILL NOTICE A DIFFRENCE ..
  • 34. GROUP A group of people is any number who interact with one another, are psychological aware of one another, and perceive themselves to be a group.
  • 35. The study of group is important to manager because the most common ingredients of all organization is people and the most common technique for accomplishing work through these people is dividing them into work groups.
  • 36. KINDS OF GROUPS • There are two types of groups.
  • 37. THE FORMAL GROUP The formal group is a group that exist within an organization by virtue of management decree to perform tasks that enhances the attainment of organization objective.
  • 38. TYPES OF FORMAL GROUPS FORMAL GROUP COMMAND GROUP TASK GROUP
  • 39. INFORMAL GROUP An informal group is a collection of individuals whose common work experiences results in the development of a system of interpersonal relations that extended beyond those established by management.
  • 40. TYPES OF INFORMAL GROUP INFORMAL GROUP FRIENDSHIP INTEREST GROUP GROUP
  • 42. Communication establishes relationships and make organizing possible. every message has a purpose or objective. the goal of communication is to convey information and the understanding of that information from one person or group to another person or group.
  • 43.
  • 45. EXAMPLES:  FACE –TO-FACE: THROUGH CELL PHONES: COMPUTRE’S & LAPTOPS :
  • 46. COMMUNICATION SKILLS: Communication skills are the set of abilities and techniques needed to make other people understand the thoughts that you wish to convey. Four main communication skill which are as following. Verbal communication Non-verbal communication Written communication Visual communication
  • 47. VERBAL COMMUNICATION: Verbal communication includes sounds, words, languages and speaking. Verbal communication is essential, to deal with people in business meeting. NON-VERBAL COMMUNICATION: Non-verbal communication involves physical ways of communication ,like ,tone of the voice,smell and body motion.
  • 48.  WRITTEN COMMUNICATION:  Written communication is a writing the words which you want to communicate.Good written communication is essential for business purposes.Written communication is practiced in many different languages.E- mails,reports,articles are some of the ways of using written communication in business. VISUAL COMMUNICATION: Visual communication is visual display of introduction,like topography,signs, symbols,and designs.Television and video clips are the electronic form of visual communication.
  • 49. INTERPERSONAL COMMUNICATION: “the process that we use to communicate our ideas, thoughts, and feelings to another person.” Interpersonal Communication as the process we use to build relationships with others through communication. It is a process of transferring information to others. To be a successful interpersonal communicator ,a manager must understand the following : 1.how interpersonal communication works. 2.The relation between feedback and interpersonal communication. 3.The importance of verbal versus non-verbal interpersonal communication.
  • 50.  HOW INTERPERSONAL COMMUNICATION WORKS: 1.THE SOURCE /ENCODER: The source /encoder is the person in the interpersonal communication situation who originates and encodes information to be shared with others. Putting one’s thoughts into a letter is an example of encoding. 2.THE SIGNAL: A message that has been transmitted from one person to another is called a signal. 3.THE DECODER/DESTINATION: The decoder is the person or persons with whom the source is attempting to share information .This person receives the signals and decodes,or interprets ,the message to determine its meaning. FEEDBACKS AND INTERPERSONAL COMMUNICATIONS: Feedback is the destination’s reactions to a message Feedback can be used by source to ensure successful communication.
  • 51. VERBAL AND NON-VERBAL INTERPERSONAL COMMUNICATION: Interpersonal communication is generally divided STOP into two types: Verbal interpersonal communication . Non verbal interpersonal communication. VERBAL INTERPERSONALCOMMUNICATION: @ communication that uses either spoken or written words to share information with others. NONVERBAL INTERPERSONAL COMMUNICATION: Nonverbal communication is the sharing of information without using words to encode thoughts.Factors commonly used to encode thoughts in nonverbal communication are gestures, vocal tones, and nonverbal communication are not mutually exclusive.