Digital media is changing the way brands market themselves and interact with audiences. Brands can no longer rely solely on one-way communication through television ads, but must engage in two-way conversations on digital platforms. President Obama successfully used online media like YouTube to change political campaigning, demonstrating how new technologies allow for more interactive branding. Now brands must be transparent and accountable to audience concerns raised on social media, moving beyond short television spots to deeper discussions even if uncomfortable topics are brought up. This new environment challenges brands to balance business and consumer interests in an exciting but difficult time of transition.