SlideShare a Scribd company logo
Forget About everything people said about social media. Social media is
just basic communication, like what you do everyday. “It's a process, not
an event.” In business, companies shouldn’t invest in social media for
quick results, it’s a process to build relationship with potential clients,
and maintain good relationship with existing customers.
IN FACT,
SOCIAL MEDIA IS
REDEFINING
VIRTUALLY
EVERYTHING,
INCLUDING
(BUT NOT LIMITED TO)
HOW WE WORK.
HOW WE PLAY.
HOW WE LEARN.
HOW WE SHARE.
HOW WE DISCOVER.
HOW WE CREATE.
HOW WE GROW.
HOW WE CELEBRATE.
HOW WE MOURN.
HOW WE APPLAUD.
HOW WE COLLABORATE.
HOW WE INVESTIGATE.
HOW WE EVALUATE.
ALL MEDIA
IS NOW SOCIAL MEDIA
YET THE BASIC RULES,
REMAIN SAME.
RULE# 1: LISTEN
RULE# 2: ENGAGE
RULE# 3: REAL
RULE# 4: RESPECTFUL
RULE# 5: HAVE FUN
HOW WE APPLOUD.
Is Social Media a Fad ?


    Or the Biggest Shift since the Industrial Revolution


 Over 50% of the World’s Population is under 30 years old.
     96% of Millennia's have joined a Social Network


  80% of the companies use social media for recruitment


India in now Facebook Nation No. 2, behind the U.S. as of
1st Feb 2012; India has Total of 43,497,980 facebook users
Paid              Earned            Owned
                        Social Media   Brand and Product
Internet Advertising
                       Pages & Feeds       Website

    PPC-Search                            Proprietary
                       Word of Mouth
    Marketing                          Mobile Applications

Mobile Advertising      User Forums      Customer care

                         News, PR,         Proprietary
   Sponsorship
                       Announcement      Digital Concept

                          Blogger          Proprietary
 Paid Application
                        Relationship          Blog
38 Years to reach 50 million users : RADIO


   13 Years to reach 50 million users : TV


4 Years to reach 50 million users : INTERNET


  3 Years to reach 50 million users : IPOD


    FACEBOOK added over 200 Million
         users less than a year.
World Internet Users and Population Stats




Source: Internetworldstats.com. Copyright © 2001 - 2012, Miniwatts Marketing Group. All rights reserved worldwide.
Source : Hubspot 2011
> 7 Billion People in the world.


       > 2 billion internet users in the world.


      > 1 billion Social media users in the world.

> 845 million facebook users in the world. as of 1st Feb
  2012; India has Total of 43,497,980 facebook users



  > 300 million twitter users in the world as of 31st
    Dec 2011; India has total of >20 million users.
One message before social media…
The Message is
                              distributed
One message After social media…    Across
                            Social media
                              Channels…
We can reach like
Never before
How do the
Demand Grow ?
Using widget on Blog




 Tweeting                                 Facebook share


                           By
                        Spreading
                                              Broadcast Yourself
Websites                  word
                           Via


Emailing Friends                               Pasting Links


      AND THE MOST EFFECTIVE ??
60 hours of new videos are uploaded to the site every minute



        412.3 YEARS .. The length of time it would
           take to view every you tube video.
Tweeting

 Leading to
Conversation
How can a
  business
implement a
Social Media
  Strategy?
Establish goals
Write Down
Business
Goals and
Objectives
Learn about audience or customer




              Who/Where are they?
           What is there personality like?
           How/Where do they consume?
            How/Where do they engage?
Make the Customer
  The hero of Story.




ANN HANDLEY
CHIEF CONTENT OFFICER
MARKETING PROFS
Build,
 make stuff
   which
people want
Choose channel
Wisely
There are many…..
Use Channel to
  Engage and
  drive traffic



Engage…
 But How?
Make it Easy Peasy to participate.

          Be an Inspirer

  Interact with the community.

Indentify and Nurture power users.

      Reward Contributors.
Either write something worth reading or
do something worth writing about
BENJAMIN FRANKLIN
Participate
Transparency
Let our customers into show our humanity
Before Link to content, make sure it is
Relevant and adds value to your audience
Timeliness and
     frequency
Analyze &and Optimize
  Analyze Optimize
Social Media
Measurement




We can Measure
* Reach                   * Conversations and Transaction
* Frequency and Traffic   * Sustainability
* Influence               * Sentiment
“Realize that the Social media success
 equation isn’t big moves on the chess
Board’ it’s little moves made every day
 that eventually add up to a major shift.”
                                    -Jay Baer
If you wait until there is another case study
 in your industry, you will be too late.
                          SETH GODIN
                          KEYNOTE SPEAKER
                          AUTHOR OF PERMISSION MARKETING




  We don’t have a choice on whether we do social media,
  The question is how well we do it.

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Digital Marketing

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  • 2. Forget About everything people said about social media. Social media is just basic communication, like what you do everyday. “It's a process, not an event.” In business, companies shouldn’t invest in social media for quick results, it’s a process to build relationship with potential clients, and maintain good relationship with existing customers.
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  • 5. IN FACT, SOCIAL MEDIA IS REDEFINING VIRTUALLY EVERYTHING, INCLUDING (BUT NOT LIMITED TO)
  • 19. ALL MEDIA IS NOW SOCIAL MEDIA YET THE BASIC RULES, REMAIN SAME.
  • 20. RULE# 1: LISTEN RULE# 2: ENGAGE RULE# 3: REAL RULE# 4: RESPECTFUL RULE# 5: HAVE FUN
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  • 23. Is Social Media a Fad ? Or the Biggest Shift since the Industrial Revolution Over 50% of the World’s Population is under 30 years old. 96% of Millennia's have joined a Social Network 80% of the companies use social media for recruitment India in now Facebook Nation No. 2, behind the U.S. as of 1st Feb 2012; India has Total of 43,497,980 facebook users
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  • 26. Paid Earned Owned Social Media Brand and Product Internet Advertising Pages & Feeds Website PPC-Search Proprietary Word of Mouth Marketing Mobile Applications Mobile Advertising User Forums Customer care News, PR, Proprietary Sponsorship Announcement Digital Concept Blogger Proprietary Paid Application Relationship Blog
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  • 28. 38 Years to reach 50 million users : RADIO 13 Years to reach 50 million users : TV 4 Years to reach 50 million users : INTERNET 3 Years to reach 50 million users : IPOD FACEBOOK added over 200 Million users less than a year.
  • 29. World Internet Users and Population Stats Source: Internetworldstats.com. Copyright © 2001 - 2012, Miniwatts Marketing Group. All rights reserved worldwide.
  • 31. > 7 Billion People in the world. > 2 billion internet users in the world. > 1 billion Social media users in the world. > 845 million facebook users in the world. as of 1st Feb 2012; India has Total of 43,497,980 facebook users > 300 million twitter users in the world as of 31st Dec 2011; India has total of >20 million users.
  • 32. One message before social media…
  • 33. The Message is distributed One message After social media… Across Social media Channels…
  • 34. We can reach like Never before
  • 36. Using widget on Blog Tweeting Facebook share By Spreading Broadcast Yourself Websites word Via Emailing Friends Pasting Links AND THE MOST EFFECTIVE ??
  • 37. 60 hours of new videos are uploaded to the site every minute 412.3 YEARS .. The length of time it would take to view every you tube video.
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  • 43. How can a business implement a Social Media Strategy?
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  • 47. Learn about audience or customer Who/Where are they? What is there personality like? How/Where do they consume? How/Where do they engage?
  • 48. Make the Customer The hero of Story. ANN HANDLEY CHIEF CONTENT OFFICER MARKETING PROFS
  • 49. Build, make stuff which people want
  • 51. Use Channel to Engage and drive traffic Engage… But How?
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  • 53. Make it Easy Peasy to participate. Be an Inspirer Interact with the community. Indentify and Nurture power users. Reward Contributors.
  • 54. Either write something worth reading or do something worth writing about BENJAMIN FRANKLIN
  • 56. Transparency Let our customers into show our humanity
  • 57. Before Link to content, make sure it is Relevant and adds value to your audience
  • 58. Timeliness and frequency
  • 59. Analyze &and Optimize Analyze Optimize
  • 60. Social Media Measurement We can Measure * Reach * Conversations and Transaction * Frequency and Traffic * Sustainability * Influence * Sentiment
  • 61. “Realize that the Social media success equation isn’t big moves on the chess Board’ it’s little moves made every day that eventually add up to a major shift.” -Jay Baer
  • 62. If you wait until there is another case study in your industry, you will be too late. SETH GODIN KEYNOTE SPEAKER AUTHOR OF PERMISSION MARKETING We don’t have a choice on whether we do social media, The question is how well we do it.