Presentation used at the ITCILO course on skills for social inclusion, on 22 March 2023.

1. 1
DIGITAL INCLUSION 4 SKILLS
DEVELOPMENT
TRENDS & CHALLENGES
Fabio Nascimbeni
22 March 2023

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Agenda
 30’ presentation
 15’ collaborative activity
 30’ questions and open discussion

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Understanding digital inclusion
Accessibility
Digital
literacies
Inclusive
content and
services

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4 — 42: A digital inclusion book
https://www.itcilo.org/resources/4-42-digital-inclusion-book

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Impact of digitalisation on TVET
 New industrial sectors
 New jobs
 New kinds of jobs (platforms)
 New competences/skills needed
 New teaching methods
 New opportunities
 New inequalities
Access to
learning
opportunities
Quality of
learning
experiences
Relevance of
learning
outcomes

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Trends, Innovations, Challenges
Adapted from ETF CNL Report on Digital and Online Learning in VET (2020)
Trend Practical innovations Inclusion challenges
Ubiquitous computing Mobile learning
Flexible learning
Connectivity
Availability of appropriate equipment
Artificial Intelligence Virtual tutoring
Personalised curricula
Effect on people’s privacy
Low digital literacy of learners/trainers
Virtual and Augmented
Reality
Simulations
Immersive learning
Starting cost of infrastructure
Low digital literacy of learners/trainers
New credentialing systems,
including blockchain
Open Badges​
Microcredentials
Starting cost of infrastructure
Employers’ acceptance
Open Educational Resources MOOCs
Crowd learning
Educators’ acceptance
High drop-out rates
e-Mentoring and e-Tutoring​ Virtual internships
Online job placements
Employers’ acceptance
Low digital literacy of tutors

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Impact of COVID
 Transformation of offline courses into online courses
 Training of trainers in pedagogical use of digital tools
 Much innovation in WBL (shorter courses, simulations, teleworking, videos)
Impact of COVID on vulnerable groups: increasing exclusion
Source: ILO/UNESCO/World Bank Survey

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Promising trends for digital inclusion & skills

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New learning environments

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Notes from
classroom groups
Notes from online
groups
Recorded
lecture Slides
Photos
Links
Video
Audio
Hand-written
notes
Digital pedagogies

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Open Educational Resources

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Open tools and standards

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Alternative credentials

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Universal Design for Learning

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Three messages

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The digital divide is diminishing, the social divide is widening
Disruptive digital developments (ChatGPT, XR, etc.)
Digital literacy a priority everywhere, critical literacies are emerging
Human centric approaches are getting on the stage
Message 1: We are in a crucial moment of the digital
inclusion journey

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Digitalisation is here to stay, and must be handled with care
New opportunities AND New inequalities (the COVID lesson)
We are all potentially excluded
Digital exclusion = Social Exclusion
Message 2: We have learnt a lot

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Digital inclusion is a good investment
Inclusive design must become the norm
More research on digital literacies is needed
Digital empowerment, beyond inclusion
Message 3: We know what needs to happen

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References
Projects
 Proyecto BILT - “Bridging Innovation and Learning in TVET” : https://unevoc.unesco.org//bilt
 Proyecto “Creating New Learning”: https://www.etf.europa.eu/en/projects-activities/projects/creating-new-learning
 ILO-UNESCO-WB Survey on addressing the COVID-19 pandemic: https://www.ilo.org/skills/Whatsnew/WCMS_740668/lang--
en/index.htm
Databases
 EQUALS gender digital inclusion map: https://www.itu.int/en/action/gender-equality/Pages/equalsGDImap.aspx
 MEDICI database : https://digitalinclusion.eu
 Digital Welcome database: https://digitalwelcome.eu/good-practices/
Reports
 Trends mapping Innovation in TVET (UNESCO-UNEVOC)
 Digital skills and competence, and digital and online learning (ETF)
 The Digitization of TVET and Skills Systems (ILO/UNESCO)
 Digital Opportunities: Innovative ICT Solutions for Youth Employment (ITU)
 Designing inclusive digital solutions and developing digital skills: guidelines (UNESCO)
 Unlocking the Potential of Migrants (OECD)