Digital Evolution: Building a digital nation took place on Wednesday 25 November, bringing together local community partners, national organisations and thought leaders to take a broad look at all things digital.

1. DIGITAL FOR
LIFE
Beverley Bryant
Director of Digital Technology
NHS England
#health2020#nhswdp

4. A joint team taking a user-need led approach
Leverage public appetite for health information
Capitalise on the trust of the NHS brand
Support prevention, empowerment and access to services
Increase use of digital services for health and care
Support the ambitions and priorities of 5YFV and NIB

5. 80% user satisfaction
2015/2016
• Launched a mental health apps library
• Delivered a new transparency site – MyNHS
• NHS staff trained as digital ambassadors
2016/2017
• Initiatives to support diabetes and obesity
• Progress for cancer strategy implementation
• Working with New Models of Care team
27 million visitors50 million visits a month

6. Giving patients more convenient access to NHS Services
Allowing clinicians more time to support clinical needs of patients
Help the NHS benefit from improved health incomes, increased
patient satisfaction and reduced administrative costs

7. Online Appointment Booking
98.7% of practices offering the service
8.5 million patients signed up
12% of all appointments are made
available online
Online Repeat Prescriptions
97.4% of practices offering the service
8.3 million patients signed up
4% of all repeat prescriptions requested
online

8. .
Ensure that the digital
opportunity is inclusive.
Build better insight
into the barriers to
digital inclusion.
Widen current programme
of digital inclusion with the
Tinder Foundation.
Build the capacity of
all citizens to access
information.
Develop partnerships
with the voluntary sector
and industry to support
digital inclusion.

9. Award winning partnership with Tinder Foundation
(Digital Leaders Best Health & Care Service winner 2015)
Mobilised network of UK Online Centres in community settings
Online training modules to introduce health information & transactions
Engaged with over 250,000 digitally excluded people to provide training & support
Funded local pathfinders to pilot innovative approaches to digital inclusion

10. 84% of people trained are socially disadvantaged and likely to be experiencing health inequalities
Evaluation of Years 1 & 2 of Widening Digital Participation showed that when trained in
digital skills:
reduced GP visits
of people have
34%
of people have
saved time
48%
of people have
saved money
24%
improved diet
of people have
63%