Transforming General Practice through Technology. Tracey Grainger, Head of Digital Primary Care Development,  NHS England

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Transforming
General Practice
through Technology
Tracey Grainger
Head of Digital Primary Care Development,
NHS England
Health + Care 2016, 29th June #FutureNHS

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Changing Primary Care Landscape

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What does this mean for General
Practice?
How does technology support general practice?
Improving the quality of care Data and tools to enable clinicians to do
predictive analysis to improve outcomes and aid
clinical decision making
Helping practices to work together Enable real-time record sharing, integration and
the flow of information between clinicians in
support of new care models
Enabling self care and self management Enable real-time record sharing, integration and
the flow of information between clinicians in
support of new care models
Improving access to services and fitting in
around work and family life
Telephone, video and online consultations allow
clinicians to work more flexibly

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GP Forward View Commitments

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GP Forward View Commitments

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GP Forward View Commitments

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GP Forward View Commitments

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What does this mean for GPs?
I can signpost and remotely
manage my patients and help them
prevent ill-health through self care
Enabling you to offer digital services
to your patients which allow them to
take ownership of their own care
Enable patients with long-term
conditions to be remotely managed
through sharing of personal health
care data
Technology that builds
confidence to support
empowering your patients to take
advantage of the digital tools and
apps on offer and sign post to the
right services
I can work efficiently and make
sure my patients are seen by the
right professional
Supporting new ways of working
through online access and reducing
bureaucracy through linking digital
workflow and task management
Making real-time digital records
available inside and outside the
practice
Educating and supporting you to
make the best use of technology
Seamlessly linking health
professionals and digital records
I can evaluate the quality of
service that I provide to my
patients
Providing access to the
right data and tools to
enable you to capacity
plan and measure the
service demands based
on patient need
Analyse data and
intelligence to allow you
to make service
improvements and
modifications
I can access support
to improve my digital
skills and services
Support services
available to
accelerate and adopt
new ways of working
Online clinical
communication
network available to
provide practical
advice and guidance
Simple payment
systems

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Achieving the Ambitions of the
GPFV
Rationale:
Greater alignment with changing landscape
Increased local flexibility
Protected and improved “core services”
Robust assurance mechanism
Key Revisions:
Funding model review
Schedule of services
Assurance and accountability

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Primary Care Digital Maturity
Assurance Model
CCG intelligence on digital maturity levels across local primary care estate
Assures effective delivery of locally commissioned services
Supports CCGs in delivery of Local Digital Roadmaps and Sustainable
Transformation Plans
Web based portal accessed via the Primary Care Web Tool

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Domain C: Transforming General
Practice
Provide GP Practices with
safe, reliable and cost
effective operational
systems and support
services that are
responsive to the changing
needs of General Practice.
Maximise value from the
national, regional and field
based resources in NHS
England and HSCIC to
support GP Practices in
optimising the value from
technology programmes in
ways that meet practice
needs and deliver public
commitments.
Support the transformation
of General Practice through
innovative use of
technology and information
in enabling new models of
care.
Servicing of
requirements for data
extracted from GP
Practices for secondary
uses
Delivery will be underpinned by:
• Strategy and Policy
• Clinical Leadership and Operational Support
• Stakeholder Engagement
• Communication
• Programme and Project Management
• Commercial and Contractual
Management
• Business Intelligence
• Business Change Management

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What Next?
We are working closely with CCGs
Engaging via webinars and the online community of interest
network
Publishing a number of toolkits via the Prime Ministers GP
Access Fund

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Get in Touch
england.digitalprimarycare@nhs.net
#PMGPAccess
#DigitalPrimaryCare
#FutureNHS
@tracey_grainger
Digital Primary Care website