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Digital Primary Care
NHS England is committed to five high impact digital changes in primary care by 2018: allowing patients to book appointments and order prescriptions online, access test results electronically, monitor long-term conditions remotely, control personal health records, and engage with professionals via text/email. NHS England also aims to make general practice paper-free by 2018 through initiatives like scanning historical paper records and receiving digital discharge summaries. Over 30 million patients in England will benefit from improved digital access and local transformational changes through the rollout of digital primary care programs.
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Digital Primary Care
- 1. www.ehilive.co.uk | 3-4November 2015 | #ehilive Tracey Grainger Head of Digital Primary Care, NHS England
- 2. www.ehilive.co.uk | 3-4November 2015 | #ehilive NHS England commitments • Easier access to GPs/Primary Care for patients with urgent needs • Strengthening primary care services - releasing time in general practice • Increased patient satisfaction • Harnessing the information revolution NHS England Digital Strategy and NIB (1.1 and 7) • Seven digital capabilities for GP access – PMGP Access Call to Action • Paper free at point of care by 2018 NHS England digital commitments • Five High Impact Changes
- 3. www.ehilive.co.uk | 3-4November 2015 | #ehilive NHS England’s digital commitments focus on five high impact changes. Leaders are expected to become champions of digital enablement, and set the standard for modern customer service and professional enablement.
- 4. www.ehilive.co.uk | 3-4November 2015 | #ehilive Book GP & secondary care appointments online Order repeat prescriptions online Access test results electronically Remotely monitor & update long term condition status Have control of a Personal Health Record Engage with health professionals via text, email & webcam/chat Find endorsed pre-approved health and care apps on nhs.uk Have 24 hour access to urgent and emergency care through Digital 111 Access care records remotely to enable provision of care outside GP practice Register online with a GP Transfer medical records electronically Communicate electronically across care settings and professional groups
- 5. www.ehilive.co.uk | 3-4November 2015 | #ehilive Scanning and attaching ‘Lloyd George’ wallets as historical electronic records Electronic referrals to secondary care All clinical correspondence received electronically and uploaded to patient record Receipt of digital discharge summaries from secondary and social care Receiving test results electronically and attaching them to the patient record Processing and transfer of prescriptions to community pharmacies via the Electronic Prescription Service
- 6. www.ehilive.co.uk | 3-4November 2015 | #ehilive Brought together, the two cohorts total covering over (1/3 of the country) in over that will benefit from improved access and transformational change at local level. Wave two Wave one
- 7. www.ehilive.co.uk | 3-4November 2015 | #ehilive
- 8. www.ehilive.co.uk | 3-4November 2015 | #ehilive Single GP System Technology – No Integration 23 Pilots Urgent Care Integration 18 Pilots 3rd Party Integration Products 13 Pilots Patients Online Services 24 Pilots Integrates 2 GP Systems 8 Pilots Video Consultation 22 Pilots Integrates 3 GP Systems 4 Pilots e-Consultation 13 Pilots Mobile Clinical Access 9 Pilots
- 9. www.ehilive.co.uk | 3-4November 2015 | #ehilive SelfCareServiceModelAppointment Booking Channels Consultation Channels Telehealth/Pre-referral Sign-posting Wellbeing Record Care Record Practice Based Discrete Hub Central Triage Extra Hours at Practice Web Video Supervised Video Pharmacy Walk-In Telephone Online Telephone Richmond Windsor,Ascot7Maid. Oxfordshire TowerHamlets NewForest Islington Southampton Swindon Lambeth Gloucestershire Bristol Epsom Worthing Knowsley WestLeeds WestCheshire SouthCheshire Gateshead Fleetwood Blackburn Halton Sheffield Barnsley SouthTees Wigan Manchester SouthWorcestershire Coventry Suffolk Cannock Peterborough Stafford&Shropshire Basildon WestEssex MiltonKeynes Leicester South Birmingham
- 10. www.ehilive.co.uk | 3-4November 2015 | #ehilive
- 11. www.ehilive.co.uk | 3-4November 2015 | #ehilive • Updated model • Wider list of Business as Usual/Core Services • Newly Retired Services • Financials under review
- 12. www.ehilive.co.uk | 3-4November 2015 | #ehilive System levers and incentives Enablers and technical disruptors Infrastructure Market opportunities and Value For Money Digital customer interaction Setting the service specification - accountabilities Underpinning Policy – vision & strategic direction Commissioner Development & Support Digital Primary Care Service Assurance & Digital Maturity Financials Digitally Informed Customer Technical Architecture IT Systems of Choice Technologies & Data Analytics
- 13. www.ehilive.co.uk | 3-4November 2015 | #ehilive england.digitalprimarycare@nhs.net http://www.england.nhs.uk/ourwork/qual-clin-lead/ calltoaction/pm-ext-access/resources/ #PMGPAccess #DigitalPrimaryCare https://youtu.be/YRApcMkeOS4 Join the conversation Join the Digital Primary Care community network Simply email england.digitalprimarycare@nhs.net
Editor's Notes
- #2 Hello I’m Mike Smith the technical programme manager for the prime ministers GP Access Fund I want to talk about 8 interoperability capabilities which I think are required by health professionals working in multi disciplinary teams I’m going to describe a patient journey and then outline
- #3 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #4 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #5 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #7 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #8 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #9 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #10 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #11 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #12 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #13 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.
- #14 Dora is 87 with a number of LTC’s Stomach pains caused her to seek a GP appointment Own GP didn’t have a spare slot. Appointment booked in Extended Hours. Dora asked that her phone number be updated Extended Hours GP, sees contraindication, gives prescription and suggests prescription review at registered GP. GP suggests referral to Frailty Team.