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people.shf workshop 1 write up


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On 13 July 2018 we facilitated a workshop in partnership with Sheffield City Council to bring together people from the digital and community sector.

This is People domain of the Sheffield Digital Coalition (dotSHF).

Published in: Government & Nonprofit
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people.shf workshop 1 write up

  1. 1. people.SHF Workshop 1: Bringing together the digital and community sectors Part of dotSHF 13 July 2018
  2. 2. Introduction On 13 July 2018 we facilitated a workshop in partnership with Sheffield City Council to bring together people from the digital and community sector. The purpose of the workshop was to understand the potential of bringing together the two sectors to help improve what the city of Sheffield has to offer its citizens to help them improve their lives. This is People domain of the Sheffield Digital Coalition (dotSHF). There are three main themes that the People domain will be focussing on over the next 6 months: ● Health & Wellbeing – digital inclusion in Person Centred Care ● Welfare Benefits – the rollout of Universal Credit ● Digital Inclusion – creating a Local Digital Skills Partnership This document details what happened and what we discovered during the workshop.
  3. 3. What we did After introductions to people.shf from Mark Gannon and Roz Davies and a quick ice breaker activity, we spent the session working together and in small teams to better understand the challenges we’re facing. We did this with three activities: Review of the Fab City Manifesto Looking at the manifesto to see if it’s something that Sheffield could adopt as is or with some customisation. Understanding the themes Working in groups to unpick the challenges faced and the opportunities available for each of the priority themes. Design a summit Working in groups to design what a summit could look like for each of the three priority themes.
  4. 4. We asked the group if they think Sheffield should adopt the Fab City Manifesto. To help them answer this, everyone was given a copy of the manifesto and asked to: ● Read each of the 10 points. ● Circle the one point that is most important to them. ● Then, find someone in the room who they didn’t know and share why you’d chosen the particular point. ● Repeat this with a number of people around the room. The overall feedback was very positive. The consensus was that we could adopt it with the following caveats: ● The language used is reviewed and rewritten in plain english to ensure that it in itself is inclusive. ● Point 5 is reworded to remove the reference to the ‘polluter- pays policy’. ● It is redesigned to help show the relationship between all of the points – it’s a sum of it’s parts, not a set of exclusive points. The Fab City Manifesto
  5. 5. The following points were identified by the group focussing on Health & Wellbeing – Person Centred Care: What’s already happening ● Online consultations ● Self management signposting ● The Sheffield Mental Health Guide ● My Directory ● Integrated Care Records ● Predictive Analytics ● Health Trainer Service ● Sheffield Flourish ● Brain in Hand ● Three Rings ● Move More App ● ORCHA ● Perfect Patient Pathway ● Encompass Project Health & Wellbeing ● Good Things Foundation Widening Digital Participation ● Accountable Care Partnership What’s missing? (opportunities) ● Shared knowledge of what’s out there ● Online Safety Awareness ● Young people’s mental health ● Research & evaluation How we can add value ● Evaluate to understand what’s good/bad ● Ongoing funding and projects ● Co-production with users ● Raise awareness ● A gold standard / trusted trader ● Inclusivity ● Collaboration between Sheffield City Council, NHS and the Voluntary Sector.
  6. 6. What should happen at the summit? ● Pre-summit research ● Share expertise & best practice ● Get people to a shared understanding ● A co-design session ● Design & agree principles ● Look at existing funding ● Discuss future projects ● People to take ownership Who else should be at the summit? ● Service delivery partners ● Both mayors ● Users and customers ● The Accountable Care Partnership Programme Director ● People from the public, private, voluntary, charitable and housing sectors. Health & Wellbeing Summit
  7. 7. The following points were identified by the group focussing on Digital Inclusion – a Local Digital Skills Partnership: What’s already happening ● The DCMS led Digital Skills Partnership ● Sheffield City Partnership Inclusive Economic Framework ● Library computers accessible to the public ● SEND – computing curriculum and online safety ● Google Bus / Digital Garage ● Sheffield City Centre free wifi ● Engaging and enabling online safety for secondary school students and their parents. ● Good Things Foundation Online Centres Digital Inclusion What’s missing? (opportunities) ● Sustainable funding ● Seed funding for small organisations to try new things out ● Publicity ● Linking up with students ● Links with business and business initiatives ● Providing people with the equipment to be digitally included.
  8. 8. The team looking at Digital Inclusion created a statement for what a Digital Inclusion Summit should address: Digital and engagement skills… ● That gives reasons for business and the council to engage ● That understands priorities for business ● That demonstrates reasons for business, funding organisations, public and big independent funders to fund a long-term, holistic approach to funding and resources. Digital Inclusion Summit
  9. 9. The following points were identified by the group focussing on Welfare Benefits – the rollout of Universal Credit: Who needs support ● The digitally excluded ● People with disabilities and learning difficulties ● People with a history of substance abuse ● People whose first language isn’t English ● People who are at the beginning of their digital journey. What’s already happening ● UC Partnership – parts of the council, other organisations in the city and Citizens Advice ● How people can get online workstream ● Eligibility information ● The Understanding Universal Credit website. Welfare Benefits
  10. 10. What should happen at the summit? ● Work through the challenges listed on Trello ● Explore – How do we make UC the start of somebody’s digital inclusion journey? ● Create a common language ● Map UC user journeys in this city, identify key barriers and current and potential digital resources ● Explore – How can we map and keep up to date the support on how to get online? ● Explore – How do we support the most vulnerable? Who else should be at the summit? ● GDS – Alastair Duggan (Head of Accessibility) ● Community Centres (Zest, Manor & Castle etc) ● DWP Jobcentre staff ● People who have been through the journey already (eg. people in Barnsley) ● Data experts ● Dial – Barnsley Disabilities Welfare Benefits Summit
  11. 11. At the end of the workshop, we reviewed and agreed a number of actions and next steps for the people.shf domain: ● Chris Lowry – set up and share the details of a people.shf Slack channel ● Chris Dymond – share the details of the people.shf Trello board ● Roz Davies, Greg Fell and Mark Gannon – agree and share the dates for each of the summits. Keep in touch If you have any questions or suggestions or would like to find out more about the people.shf domain, please get in touch with Roz Davies – Next steps