Agile, digital innovation to deliver sexual health 24 hours a day
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Presentation delivered by SH:24 on how digital innovation can support young people's health outcomes at the Kings Fund Digital Health and Care Congress, June 15 2015
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Agile, digital innovation to deliver sexual health 24 hours a day
- 1. Sexual health: 24 hours a day Digital Health and Care Congress 2015 Agile, digital innovation to deliver sexual health 24 hours a day Dr Gillian Holdsworth and Glyn Parry
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- 6. Concept ‣ New online sexual health service, delivered in partnership with the NHS ‣ Free STI test kits, information and advice - 24 hours a day ‣ Holistic, user centred service integrated with specialist sexual health services
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- 8. Aims ‣ Improve local sexual health ‣ Improve access and experience ‣ Increase productivity/reduce costs
- 9. Approach
- 10. Guy’s and St Thomas’ Charity CIC members Provider commissioner committee Operating board Advisory board User group Key stakeholders: A multidisciplinary team Policy Users IGData CCGs Primary care Academia Pharmacies Public health Civil bodies Innovation Safeguarding Core team C.I.C Clinicians Public health professionals Agile project managers Designers Developers Advisory board Public health policy Sexual health charities Innovation organisations Partner health organisations Academia Providers SH:24 NHS providers Local authority commissioners Voluntary sector
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- 12. Prototyping with real users Iterative development Functions Time EHC Oral Contraception Partner Notification Users are integral to the development of the service. By consulting and prototyping with real users we gain a rich understanding of their attitudes, behaviours, needs and wants. This allows us to optimise existing functions and inform new ones. Early prototypes typically start life as low fidelity paper based mockups before being digitalised. The iterative nature of the service’s development ensures that risks are minimised and that the user experience is never compromised – developing functions (not features) that users need, want and prefer to use. The graph above illustrates how prospective additional functions could be layered to evolve the service – driven by user need and demand. 6–8 weeks 1 Build An iterative approach: Agile prototyping Chlamydia Treatment STI Testing 2 Test 3 Learn
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- 15. 25% digital…
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- 28. Launch
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