This document outlines eight key areas of digital literacy: solution fluency, creativity fluency, collaboration fluency, media fluency, and information fluency. It then defines nine aspects of digital citizenship: digital access, digital commerce, digital communication, digital literacy, digital etiquette, digital law, digital rights and responsibilities, digital health and wellness, and digital security. For each aspect, it provides a brief definition or description.

1. Dominique Lagesse 16003260
Shona Lagesse 16003261
Julie Oellermann 16000654

2.  Solution Fluency
 Creativity Fluency
 Collaboration Fluency
 Media Fluency
 Information Fluency

3.  Digital Access
 Digital Commerce
 Digital Communication
 Digital Literacy
 Digital Etiquette
 Digital Law
 Digital Rights & Responsibilities
 Digital Health & Wellness
 Digital Security

4.  Digital Access – is defined as the full
electronic participation in society. Digital
access opportunities will improve social
transformations as a result of increased use
of information and communication
technologies.
 Digital Commerce – Is electronic buying and
selling of goods, from groceries to cars
which are available online for purchasing.
There are risks associated with buying
goods online which everyone must be aware
of.

5.  Digital Communication – The different forms
of electronic communication eg.
Google/internet, phones, Skype, WhatsApp
and emails.
 Digital Literacy – The process of technology
and learning about technology and how to
use it.
 Digital Etiquette – The behaviour for online
use. What is acceptable and what isn’t.
 Digital Law – The laws and restrictions for
online uses.

6.  Digital Rights and Responsibilities –
Freedoms for everyone in the digital world.
All the people who participate in online
activity are given basic rights.
 Digital Health and Wellness – Physical and
psychological well-being in a digital
technological world.
 Digital Security – Electronic precautions to
guarantee safety.
(IIE. 2015: 22-23)