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The New York Times on Ad Efficiency
Jean-Christophe Demarta

SVP Global Advertising
The explosion of digital has forced us to
review our business models
Whilst advertising revenues are continuing to grow
0
175,000
350,000
525,000
700,000
1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 (F)2018 (F)2019 (F)
$ millions
Source: ZenithOptimedia 2018
Financial Crisis
dot.com bust
dot.com boom
Tech Acceleration
And digital continues to accelerate
Source: ZenithOptimedia 2017
-
50,000
100,000
150,000
200,000
250,000
300,000
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Newspapers Magazines Television Radio Cinema Outdoor Digital
$ millions
Print publishers are in a bit of a spin
$=
And despite the scandals…
Concern over brand safety…
8
The many apologies…
In March, Warc estimated that the “tech tax”
accounted for 55% of all programmatic spend
worldwide.
Which is why we believe
The Reader-Viewer Should Be King
Source: Monday Note February 2017
A new equation
We are not trying to maximize
clicks and sell low-margin
advertising against them. We are
not trying to win a pageviews
arms race. We believe that the
more sound business strategy
for The Times is to provide
journalism so strong that several
million people around the world
are willing to pay for it.
“
”
2010
500
Thousand
1.5 Million
2 Million
1 Million
2011
2012
2013
2014
2015
2016
2017
Includes digital news, crossword and cooking subscriptions. Second quarter results 2018
2018
3.8 Million 

Subscribers
3.8 Million
3 Million
2.5 Million
$1 Billion Consumer Revenue 2.9M digital-only subscribers 200+ countries
65% more subscribers than anyone else
2007 2010
What advertising future for news publishers?
The reigning absurdity in the digital news economy…
The economic value of a
journalism piece stems from its
popularity, i.e. the number of clicks
(or views) it generates, this in total
disregard for who actually reads it,
for how long, etc.
The price charged to advertisers is
the same, regardless of the quality
of the editorial hosting the ad
module.
Approach 1
Change the conversation on ad effectiveness
Consider the consumption habits of the reader
Facebook Instagram
NYT
Article
NYT
Homepage
The pressure to deliver instant results means
long-term effects are increasingly overlooked
We need to re-evaluate our metrics
Refocus on branding
Source: Kantar Millward Brown, Brand Z, 2017
ProjectFeels
We conducted user research to gather 150,000
data points about how different articles made
people feel.
DATA COLLECTION
Project Feels - how
does it work?
nytdemo
Collect Data
Crowd-source
150,000 data points
Clean the Data
Filter to the most
usable data.
Eliminate spam, vet
geography.
Build Models
Train and test 12
different
algorithmic
variants to create
predictive models
Predict Emotions
Apply the best model for
each emotion to predict
emotion-profiles for all
new articles
Perspective Targeting
Target media against
content we predict will evoke
certain reader sentiments.
Supported by new ad tech:
custom-built real-time
decision making engine.
Allowing us to target by emotion
Optimistic Self-Confident Inspired
Adventurous In The Mood To Spend AmusedAdventurous
Second Iteration
Love Sadness Interest
Fear HateBoredom
Hope Happiness
Neutrality Targeting
Target away from a certain
emotion i.e. not sad.
Reach readers who are
feeling the opposite of an
emotion to meet the specific
needs of advertisers.
Or away from certain emotions
Optimistic Self-Confident Inspired
Adventurous In The Mood To Spend AmusedAdventurous
Love Sadness Interest
Fear HateBoredom
Hope Happiness
Boredom
Sadness
HateFear
Love
94
Inspired
58
Amused
55
Happiness
62
Sadness
31
Boredom
63
Interest
65
In The Mood
To Spend
55
Fear
23
Self 

Confident
62
Hate
42
Adventurous
62
Hope
5
Optimistic
48
*units based on 100th percentile
Across all ad formats
When standard ad units were aligned with
articles predicted to evoke adventurousness,
they saw significantly higher engagement than
when served cross-site elsewhere.
Approach 2
Rethink the display model
Improving the ad experience
Core: Story Page
Better for readers— even better for
ads.
112% increase in visual
attention to FlexFrames in new
horizontal layout.
4x time spent looking at
FlexFrames compared to
standard 300 x 250.
2x higher CTR on ad units
in the new layout.
the new
^
FlexFrames 2x as likely to
draw readers eye in new
layout.
LEARN MORE
One step onto a sandy beach and
into the sun, and you'll understand
why so many people love this place.
Vacationer's paradise with incredible
beaches, eye-poppingly blue water
and lavish all-inclusive resorts.
Enjoy Memorable
Vacations at Top
Destinations
Learn more about What Would You Do? »
What would you do in these gut-wrenching situations?
A podcast by T Brand Studio and advertiser.
Episode 1 | 00:41/01:00
What Would You Do?
ADVERTISEMENT: LIVING PROOF
LEARN MORE
R’S NAME
Flex Frames
Enhancing the user 

experience
Approach 3
Continue to develop meaningful 

Branded Content
Approach 4
Diversification of Services
There are many approaches
Connects brands with hand-
selected Influencers to engage
consumers
>1,500 influencers: Pinterest,
Twitter, Instagram, YouTube,
Snapchat
>150 million followers
Hello Society
Influencer marketing
Experiential
marketing
HP
HP
“We need to stop interrupting what
people are interested in
and be
what people are interested in.”
CRAIG DAVIS - FORMER CHIEF CREATIVE OFFICER
J. WALTER THOMPSON
Thank You



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Digiday Publishing Summit Europe: New York Times

  • 1. The New York Times on Ad Efficiency Jean-Christophe Demarta
 SVP Global Advertising
  • 2. The explosion of digital has forced us to review our business models
  • 3. Whilst advertising revenues are continuing to grow 0 175,000 350,000 525,000 700,000 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 (F)2018 (F)2019 (F) $ millions Source: ZenithOptimedia 2018 Financial Crisis dot.com bust dot.com boom Tech Acceleration
  • 4. And digital continues to accelerate Source: ZenithOptimedia 2017 - 50,000 100,000 150,000 200,000 250,000 300,000 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Newspapers Magazines Television Radio Cinema Outdoor Digital $ millions
  • 5. Print publishers are in a bit of a spin $=
  • 6. And despite the scandals…
  • 7. Concern over brand safety…
  • 9.
  • 10.
  • 11. In March, Warc estimated that the “tech tax” accounted for 55% of all programmatic spend worldwide.
  • 12.
  • 13. Which is why we believe The Reader-Viewer Should Be King
  • 14. Source: Monday Note February 2017 A new equation
  • 15. We are not trying to maximize clicks and sell low-margin advertising against them. We are not trying to win a pageviews arms race. We believe that the more sound business strategy for The Times is to provide journalism so strong that several million people around the world are willing to pay for it. “ ”
  • 16. 2010 500 Thousand 1.5 Million 2 Million 1 Million 2011 2012 2013 2014 2015 2016 2017 Includes digital news, crossword and cooking subscriptions. Second quarter results 2018 2018 3.8 Million 
 Subscribers 3.8 Million 3 Million 2.5 Million $1 Billion Consumer Revenue 2.9M digital-only subscribers 200+ countries 65% more subscribers than anyone else
  • 18. What advertising future for news publishers?
  • 19.
  • 20.
  • 21.
  • 22. The reigning absurdity in the digital news economy… The economic value of a journalism piece stems from its popularity, i.e. the number of clicks (or views) it generates, this in total disregard for who actually reads it, for how long, etc. The price charged to advertisers is the same, regardless of the quality of the editorial hosting the ad module.
  • 23.
  • 24.
  • 25.
  • 26. Approach 1 Change the conversation on ad effectiveness
  • 27.
  • 28.
  • 29. Consider the consumption habits of the reader Facebook Instagram NYT Article NYT Homepage
  • 30.
  • 31. The pressure to deliver instant results means long-term effects are increasingly overlooked
  • 32. We need to re-evaluate our metrics
  • 33. Refocus on branding Source: Kantar Millward Brown, Brand Z, 2017
  • 34.
  • 36. We conducted user research to gather 150,000 data points about how different articles made people feel. DATA COLLECTION
  • 37. Project Feels - how does it work? nytdemo Collect Data Crowd-source 150,000 data points Clean the Data Filter to the most usable data. Eliminate spam, vet geography. Build Models Train and test 12 different algorithmic variants to create predictive models Predict Emotions Apply the best model for each emotion to predict emotion-profiles for all new articles
  • 38. Perspective Targeting Target media against content we predict will evoke certain reader sentiments. Supported by new ad tech: custom-built real-time decision making engine. Allowing us to target by emotion Optimistic Self-Confident Inspired Adventurous In The Mood To Spend AmusedAdventurous Second Iteration Love Sadness Interest Fear HateBoredom Hope Happiness
  • 39. Neutrality Targeting Target away from a certain emotion i.e. not sad. Reach readers who are feeling the opposite of an emotion to meet the specific needs of advertisers. Or away from certain emotions Optimistic Self-Confident Inspired Adventurous In The Mood To Spend AmusedAdventurous Love Sadness Interest Fear HateBoredom Hope Happiness Boredom Sadness HateFear
  • 40. Love 94 Inspired 58 Amused 55 Happiness 62 Sadness 31 Boredom 63 Interest 65 In The Mood To Spend 55 Fear 23 Self 
 Confident 62 Hate 42 Adventurous 62 Hope 5 Optimistic 48 *units based on 100th percentile
  • 41. Across all ad formats When standard ad units were aligned with articles predicted to evoke adventurousness, they saw significantly higher engagement than when served cross-site elsewhere.
  • 42. Approach 2 Rethink the display model Improving the ad experience
  • 43.
  • 44. Core: Story Page Better for readers— even better for ads. 112% increase in visual attention to FlexFrames in new horizontal layout. 4x time spent looking at FlexFrames compared to standard 300 x 250. 2x higher CTR on ad units in the new layout. the new ^ FlexFrames 2x as likely to draw readers eye in new layout.
  • 45. LEARN MORE One step onto a sandy beach and into the sun, and you'll understand why so many people love this place. Vacationer's paradise with incredible beaches, eye-poppingly blue water and lavish all-inclusive resorts. Enjoy Memorable Vacations at Top Destinations Learn more about What Would You Do? » What would you do in these gut-wrenching situations? A podcast by T Brand Studio and advertiser. Episode 1 | 00:41/01:00 What Would You Do? ADVERTISEMENT: LIVING PROOF LEARN MORE R’S NAME Flex Frames Enhancing the user 
 experience
  • 46.
  • 47. Approach 3 Continue to develop meaningful 
 Branded Content
  • 48.
  • 49. Approach 4 Diversification of Services There are many approaches
  • 50. Connects brands with hand- selected Influencers to engage consumers >1,500 influencers: Pinterest, Twitter, Instagram, YouTube, Snapchat >150 million followers Hello Society Influencer marketing
  • 52. HP
  • 53. HP
  • 54. “We need to stop interrupting what people are interested in and be what people are interested in.” CRAIG DAVIS - FORMER CHIEF CREATIVE OFFICER J. WALTER THOMPSON