This document discusses different types of business information systems. It defines Transaction Processing Systems (TPS) as systems that divide work into small processes called transactions, and provide examples like ATMs and airline reservations. It also defines Office Automation Systems (OAS) as systems that digitally manage office information and data across departments, providing examples like payroll and document sharing systems. Finally, it outlines other systems like Knowledge Work Systems (KWS), Decision Support Systems (DSS), Executive Support Systems (ESS), and Group Decision Support Systems (GDSS) that help organizations and groups make informed decisions.
2. Transaction Processing System
(TPS)
What is Transaction processing? It is a style of
computing that divides work into small processes,
called transactions.
A transaction processing system (TPS) is a software
system, or a combination of software and hardware,
that supports transaction processing.
5. Office Automation Systems (OAS)
Office automation is the use of hardware and
software to digitally create, collect, store, manipulate,
and relay office information.
Basically like a database that can be accessed by
anyone in the office
6. Office Automation Systems (OAS)
Office Automation Systems (OAS) can
Effectively used in offices/organizations that need
Data that may come from different sectors
8. Knowledge Work Systems (KWS)
Knowledge Work Systems (KWS) role can be
summarized into 3 points:
Keeping the organization updated on knowledge
Serving as internal consultants regarding the areas of
their knowledge
Acting as change agents
9. Knowledge Work Systems (KWS)
Similar to OAS, KWS is used to distribute knowledge
within an organization, this gives the org. an
Edge over others that don’t use a similar system
10. Knowledge Work Systems (KWS)
Examples:
Computer-aided design (CAD) and Computer-aided
manufacturing (CAM) systems
Virtual reality systems
Investment workstations
11. Decision Support Systems (DSS)
Decision Support Systems (DSS) are a specific class of
computerized information system that supports
business and organizational decision-making
activities.
Can be fully computerized, human or a combination
of both
12. Decision Support Systems (DSS)
Decision Support Systems (DSS) is a
system that can help an organization
make decisions, given certain data
14. Executive Support System (ESS)
An Executive Support System (ESS) is software that
allows users to transform data into quickly accessible
and executive-level reports
An ESS enhances decision making for executives.
Also known as Executive Information System
15. Executive Support System (ESS)
Executive Support System (ESS) makes decision
Making easier for executives, as it was its original
Intended purpose.
16. Executive Support System (ESS)
Examples:
Cambridge Systematic
GE Business digital cockpit
Meditech ESS
17. Group Decision Support Systems
(GDSS)
A group decision support system is an information
system that assists users in making decisions by
facilitating group collaboration
Similar to a DSS, a GDSS is a software that helps
people decide, except this is specially designed for
decision making as a group
18. Group Decision Support Systems
(GDSS)
Group Decision Support Systems (GDSS) is specifically
designed for use in group works or in meetings, in
order to make decision making easier