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  1. 1. SYANDES K32 QUIZ #3 Chua, Beatrice Mae G. 11228326
  2. 2. Transaction Processing Systems (TPS)  What is TPS?  TPS is an information system that is used in business transactions involving the collection, modification and retrieval of data
  3. 3. Transaction Processing System (TPS)  Where is TPS used?  TPS is used in different organizations to:  Process data generated by and about transactions  Maintain a high degree of accuracy and integrity  Produce timely documents and reports  Increase labor efficiency  Help provide increased service  Help build and maintain customer loyalty  Achieve competitive advantage
  4. 4. Transaction Processing System (TPS)  Examples of TPS:  Online movie ticket reservation  Online flight booking  IBM Transaction Processing Facility
  5. 5. Office Automation Systems (OAS)  What is OAS?  OAS is an information system that collects, processes, store s and transmits electronic messages, documents, a nd other forms of office communications among individuals, work groups and organizers
  6. 6. Office Automation Systems (OAS)  Where is OAS used?  OAS is used to:  Replace human operators in tasks that involve hard physical or monotonous work and tasks done in dangerous environments (fire, space, volcanoes, nuclear facilities, underwater, etc.)  Perform tasks that are beyond human capabilities  Reduces operation time and work handling time significantly
  7. 7. Office Automation Systems (OAS)  Examples of OAS:  Automated payroll system  Optical character recognition (OCR)  ERP Systems
  8. 8. Knowledge Work Systems (KWS)  What is KWS?  KWS is a computer application that is designed to help knowledge workers to capture and organize work activity information, and to learn, prioritize, and execute their tasks more efficiently and effectively  Knowledge workers – professionals who use information as their primary input and whose major products are distillations of that information  It enhances productivity by delivering task-specific information, and by associating all automated tools, software agents, and multimedia document references needed to complete a specific task
  9. 9. Knowledge Work Systems (KWS)  Where is KWS used?  KWS is most often used in business applications such as information systems, business administration, computer science, public policy and general management  Common company departments for knowledge work systems include human resources, business strategy and information technology
  10. 10. Knowledge Work Systems (KWS)  Examples of KWS:  CAD/CAM systems – automate the creation and revision of designs, using computers and sophisticated graphics software  Virtual reality systems – this uses interactive graphics software to aid drug designers, architects, engineers, and medical workers by presenting precise, three-dimensional simulations of objects  Investments workstations – used in financial sector to analyze trading situations instantaneously and facilitate portfolio management
  11. 11. Decision Support System (DSS)  What is DSS?  DSS is a computer program application that analyzes business data and presents it so that users can make business decisions more easily.
  12. 12. Decision Support System (DSS)  Where is DSS used?  DSS is used in organizations to:  Improve internal control  Improve quality of decision making to enhance long term profitability  Have faster response to changes in the business environment
  13. 13. Decision Support System (DSS)  Examples of DSS:  Analysis Information System  Data Analysis System  Data Warehousing
  14. 14. Executive Support Systems (ESS)  What is ESS?  ESS is a reporting tool that allows allows users to turn the organization’s data into useful summarized reports. These reports are generally used by executive level managers for quick access to reports coming from all company levels and departments such as billing, cost accounting, staffing, scheduling, etc.
  15. 15. Executive Support Systems (ESS)  Where is ESS used?  ESS is used to make decision making easier for organization executives through the summarized reports that it produces
  16. 16. Executive Support Systems (ESS)  Examples of ESS:  Cambridge Systematic  Meditech ESS  Accounting systems
  17. 17. Group Decision Support Systems (GDSS)  What is GDSS?  GDSS is a technology that supports project collaboration through the enhancement of digital communication with various tools and resources
  18. 18. Group Decision Support Systems (GDSS)  Where is GDSS used?  GDSS is used in different organizations during meetings or group work to make decision making easier
  19. 19. Group Decision Support Systems (GDSS)  Examples of GDSS:  WIQ  ThinkTank  MeetingSphere