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Chloe Drescher, Ashlyn Faulkner, Vanessa Gillette, Margaret O’Mara, Helena Wong
A SOCIAL MEDIA MARKETING ANALYSIS AND PROPOSAL
COMPETITORS
DYING
ARE
SUPPLIERS
BECOMING
COMPETITORS
ARE
THE NEW
SINK? SWIM?OR
“OUR MISSION
is to be recognized by our customers
as the #1 sports omni-channel
retailer that serves and inspires
athletes and outdoor enthusiasts to
achieve their personal best through
relentless improvement of
everything we do”
SITUATION OVERVIEW
4.2M
likes
388K
followers
254K
followers
16K
subscribers
?
CURRENT SOCIAL STRATEGY
PROBLEM #1
Customers feel
disconnected from large
corporate sporting goods
stores.
PROBLEM #2
Brands are opening
brick-and-mortar retail
stores.
PROBLEMS
GOAL #1
Engage local
communities/teams by
invoking feelings of
“hometown sporting
goods store.”
GOAL #2
Stimulate foot traffic
into brick-and-mortar
stores by promoting the
in-store experience
unique to local stores.
GOALS
STRATEGY
When the season
starts, it starts at
Dick’s. As Stephen
gets excited for a
sports season, he is
simultaneously
getting excited to
make a purchase at
Dick’s.
“I’M READY FOR THE
SEASON TO START”
Snapchat
Nationwide
Geofilter
Snapchat
Discover
Takeover
Cross-Promote
Across
Platforms
Connect Digital
with In-Store
Experience
PHASE 1 PHASE 2 PHASE 3 PHASE 4
STRATEGY
Snapchat
Nationwide
Geofilter
PHASE 1
OBJECTIVE:
Create a filter that adds
value to the user, is
appropriate to the
target market, and is
not overly promoting
the brand.
STRATEGY
STRATEGY
STRATEGY
STRATEGY
Snapchat
Discover
Takeover
Snapchat
Nationwide
Geofilter
PHASE 1 PHASE 2
OBJECTIVE:
Promote the hyper-local
in-store experience by
showing snaps of
employees promoting
local teams and having
fun in stores.
STRATEGY
Snapchat
Discover
Takeover
Snapchat
Nationwide
Geofilter
Cross-Promote
Across
Platforms
PHASE 1 PHASE 2 PHASE 3
OBJECTIVE:
Cross-promote onto
other social platforms
by re-posting
user-generated content
and sponsoring
influencers to post their
use of the filter.
STRATEGY
OBJECTIVE:
Drive foot traffic back
into the store by
promoting a limited
time 10% discount if you
show a screenshot of
how you used the
Geofilter.
Snapchat
Discover
Takeover
Snapchat
Nationwide
Geofilter
Cross-Promote
Across
Platforms
Connect Digital
with In-Store
Experience
PHASE 1 PHASE 2 PHASE 3 PHASE 4
STRATEGY
CAMPAIGN SCHEDULE
Friday,
August
20th
24hr
National
Geofilter
Saturday,
August
21st
24hr
Discover
Takeover
Re-posting
content
across
channels
Saturday,
September
2nd
College
Football
Starts
Saturday,
September
30th
Customers
Redeem
Coupon
Extended
positive
sentiments
START FINISH
Cost Breakdown
Nationwide Geofilter ~ $100,000
Snapchat Discover “Takeover” ~ $50,000
Influencers Sponsored Posts ~ $2000
Total: ~$152,000
CAMPAIGN BUDGET
Taco Bell’s Snapchat Success Dick’s Sporting Goods’
Projected Success
224M
views
Cost
750K
.3 cents
/view
100M
views
Cost
100K
.001
cents
/view
POINT OF COMPARISON
Increased
foot
traffic in
stores
~ 30 million
Snapchat
users in
stores within
a month
Projected
~ 10 million
consumers
purchase an
item
+10 million
purchases for
$152,000
cost
MEASURES OF SUCCESS
QUESTIONS?

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DICK's Sporting Goods Social Media Marketing Analysis and Proposal