Mobile network operators face challenges with outdated billing and contracting systems that make it difficult to launch new products and lead to customer service issues. DIADEM seeks to address this by developing a blockchain network using decentralized smart contracts to handle billing, payments, and contracting. This would allow operators to quickly launch new offerings and give customers real-time billing access and clarity on charges through a mobile app. The project is led by an experienced team aiming to disrupt the telecom industry through this innovative solution.

1. Billing & Payments forBilling & Payments for
Mobile Network OperatorsMobile Network Operators
Reimagining the billing, payment, and subscriptionReimagining the billing, payment, and subscription
experience for Mobile Telecoms Operators andexperience for Mobile Telecoms Operators and
CustomersCustomers
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2. The ProjectThe Project
DIADEM seeks to remove major pain points for Mobile Network
Operators (MNO)
Replacing the traditional system infrastructure with a blockchain
network using de-centralised smart contracts
Transferring billing, and contracting operations to a blockchain
system will allow MNOs to bring new products to market quickly
With 7 billion global mobile service subscribers to cater to, MNOs
handle trillions of calls, messages, and data sessions, often using
outdated and inflexible technology
DIADEM will use cutting-edge blockchain technology to provide a
secure and de-centralised architecture that will meet growing
need to offer more varied products and a more fulfilling and
immediate user experience for today’s subscribers
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3. “ 46% of all complaints46% of all complaints
are wireless related, theare wireless related, the
majority being billingmajority being billing
disputesdisputes
Commission for Complaints
for Telecom-Television
Services Canada
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4. ScalingScaling
The Mobile Telecoms industry has
expanded rapidly, generating $1.05
trillion in revenue in 2016. The
competitive nature of the industry
makes the rapid growth model a
necessity, but this creates problems in
increased scaling difficulty.
Business support systems need to be
maintained and developed to
accommodate for more users, which
often results in downtime during a
crucial stage of subscriber attraction.
Contract & ServiceContract & Service
DelaysDelays
As the market reaches saturation point,
customer retention is key, leading many
MNOs to compete to provide the most
flexible and appealing services.
However, traditional consumer contract
architecture is slow and cumbersome,
leading to delays in delivering updated
services and contracts.
The ProblemThe Problem
3 . 1

5. OperatorsOperators
Proprietary/embedded
systems make it difficult to
release new products to
market
Product innovation is
constrained by inflexible
support systems
Upgrading or changing billing
system is extremely
challenging
Communicating billing and
tariff changes to customers is
costly and complex
CustomersCustomers
Billing data isn’t ‘real
time’ leading to monthly
bill shock
Billing information isn’t
clear. It’s difficult to
understand what’s
going on
The mobile phone billing experienceThe mobile phone billing experience
isn’t great for anyoneisn’t great for anyone
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6. The SolutionThe Solution
whitepaper
Blockchain networks are distributed across a broad series of
computer nodes which can keep the system running even as it is
being maintained, leading to reduced or eliminated downtime.
Self-executing, autonomous computer programs called smart
contracts provide a previously unheard of level of contract speed
and flexibility, allowing for MNOs to keep pace with market
demand while the automation greatly reduces overhead costs.
Users will be able to view their own contracts on the blockchain
and pay bills instantly in an easy-to-use app which eliminates
paper waste and saves time and money 4 . 1

7. OperatorsOperators
Easy configuration, testing and
release of new products to
market
Flexible product structure
allows innovation
Scales up easily and contract
structure can be changed with
relative ease
Simple and targeted customer
messaging; with ‘signature’
capture if necessary
CustomersCustomers
Billing data is up to date
and is always accessible
Billing information is
presented clearly and in
detail
Shared consistent view
of the bill to resolve any
issues
Auto-alerted when
allowances are
exceeded and can be
kept up to date by the
operator
We use blockchain technology to make theWe use blockchain technology to make the
experience work for everyoneexperience work for everyone
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8. Operator Control CenterOperator Control Center
A portal through which the Operator can view and interact with
the smart contract, communicate with subscribers, and write
usage information into the smart contract
Smart ContratSmart Contrat
An electronic smart contract in the blockchain which contains the
contract information such as contract term, products & tariffs,
pricing, subscriber information.
Subscriber AppSubscriber App
A mobile (or desktop) app through which a subscriber can view
their bill and pay for services.
How it hangs togetherHow it hangs together
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9. Why DIADEM?Why DIADEM?
Multiple use cases developed with direct industry
insight
Project was initiated by identifying industry pain
points and solutions
Vast market with enormous disruptive potential
Our app will allows customers to connect to MNO
services directly
Veteran team of industry experts already assembled
and working on the project
Native token fulfills vital role in funding smart
contracts
5 . 1

10. The TeamThe Team
5 . 2

11. Funds to:Funds to:
Prepare our initial funding
event
Build token distribution
mechanism
Develop marketing
channels
Start build of smart
contract
Mentoring to:Mentoring to:
Scrutinise and develop
investment case
Network with technical
and investment
stakeholders
Pre-ICO Support NeedsPre-ICO Support Needs
6 . 1

12. TokenomicsTokenomics
1,000,000,000 Diadem
tokens will be created
10% (100M) tokens offered
in presale
44.8% (448M) tokens for
mainsale
5% (50M) tokens for private
investors
10% (100M) tokens for
‘pump prime’ fund used to
incentivise engagement
and early adoption from
strategic operator partners
15% (150M) tokens for
team and founders, locked
for 3 months and then
distributed in staggered
portions
15% (150M) tokens
retained for emergency
fund/unexpected
circumstances
0.2% (2M) tokens for
bounty campaign
6 . 2

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