Channe talks about how mobile technologies can help Civil Society Organizations (CSOs) do more with less. Channe will tackle practical issues like how to get started and their process of design and implementation. Channe will walk you through several exciting projects, including mobile technologies in labor rights and health care and the use of mobile phone as a data collection tool. When: 3:30 - 5:00pm. Friday 7th February 2014 Where: Himawari Hotel, Phnom Penh Organized by: Development Innovations https://www.eventbrite.com/e/mobile-technologies-landscape-and-opportunity-for-csos-in-cambodia-tickets-10444502789

1. Mobile technologies
landscape and
opportunity for CSOs in
Cambodia
HEALTH | TECHNOLOGY |
SUSTAINABILITY
Channe Suy
Product Owner, InSTEDD iLabSEA
February 7, 2014

2. About Channe Suy
• Almost 10 year of experience
working in technology design
and development
• Master degree in Computer
Application from Bangalore
University, India
• Co-Founded ShareVision,
Snadai
• Blogger and tech community
fan
channe@instedd.org
Twitter: s_channe
• A serious cat lover

3. our niche
We design and use open source technology tools to help partners
enhance collaboration, share knowledge and improve information
flow so partners can better deliver critical services in their
communities.
overview

4. projects
Our approach facilitates collective
action by local partners, and is
being successfully applied
globally.
Argentina
Bangladesh
Cambodia
China
Haiti
Indonesia
Kenya
Laos
Mexico
Mozambique
Rwanda
Ghana
Thailand
USA
Vietnam
Zimbabwe

5. Mobile phone penetration in Cambodia
“It is estimated that there are 19 million mobile phones
in Cambodia – 1.3 phones for each of the country’s 15
million people.
Currently, only more than two million Cambodians are
connected to the internet.”
Source: Southeastern Globe magazine, November 11, 2013

6. Many existing tools & open source tools

7. Getting Started – What aspects to consider?
1
Problem driven, instead of
technology driven

8. Getting Started – What aspects to consider?
2
• Who is your end user? (the one
who will use the system)
• How will they use the system?
• What would be the learning curve
for them?
• What device do they have?

9. Getting Started – What aspects to consider?
2
• Who is your end user?
(the one who will use the
system)
• How will they use the
system?
• What would be the
learning curve for them?
• What device do they
have?

10. Getting Started – What aspects to consider?
3
Is the system
infrastructure scalable?

11. Getting Started – What aspects to consider?
4
Cost for starting and ongoing
Example: server, hardware, SMS, call,
staff, support and maintenance, etc.

12. Getting Started – What aspects to consider?
5
Contact point when
your system is down
(local vs international)
Ex: 1hr or 1 week to
get it fixed or up and
running again.

13. Start with field testing and start small
Validate design
assumption
Get end user
feedback

14. Example: MObile Technology for Improved Family planning
Maries Stopes
International
Cambodia - MOTIF
phone-based
intervention to
support postabortion
contraception for
clients at four Marie
Stopes clinics in
Cambodia.

15. Example: mobile technology in labor rights
ILO’s Better
Factory ProgramOutstanding
Workers
Toll-free IVR line
that helps factory
workers understand
about their rights,
health, and safety
through call quiz.

16. Example: SMS reporting system for malaria cases
Malaria
Consortium –
Malaria
Surveillance and
Alert
Strengthening
Malaria Surveillance
in Cambodia.
Reporting malaria
cases from the
community

17. Example of project applied mobile technology
Weekly infectious
disease reporting
– Health centers
Health center is the
grassroots health
clinic of MoH. Real
time infectious
disease detection
and response is
very crucial to
connect from health
center.

18. Example: improve the stock management of malaria treatment
drugs
Inventory Alert
Tool for Malaria
Stock – National
Center for Malaria
Control & CHAI
A bi-weekly update
on their stock levels
through SMS is a
window into the
current stock
situations
throughout the
health centers.

19. Recommendations
•
•
•
•
Understand your users/target groups
Validate the design earlier
Local tech partners
Collaborate with private sectors

20. Upcoming: InSTEDD Innovation Camp
Innovative tech for women
to celebrate International Women’s Day
February 28, 2014
To register:
ilabsea@instedd.org

21. ilabsoutheastasia.org