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Fundraising and Developing a
       Plan for Your Nonprofit
            Organization
                 Presented by
                 Bonnie M. Flynn, MS,
                 CFRE
                 Consulting




1
“We must not only give what
    we have, we must also give
    what we are.”

                     Theodore Roosevelt


2
Objectives

     To Review Basic Tenets of Fundraising
     To Understand the Art of the Ask
     To Review Cultivation and Moves Management
     To Assess the Cost Effectiveness of Fund-raising
     Programs
     To Discuss and Develop an Annual Fund-raising Plan
     To Learn Ways to Evaluate Your Fundraising


3
Fund Development vs.
    Fund-raising

     Fund Development is an On-Going
     Process

     Fund-raising is Asking for the Gift




4
Tenets of Fund Development


    1.   People Give to People
          For Services,
          Because of Relationships




5
Tenets of Fund Development


    2.   MISSION IS EVERYTHING

    “The mission of Women In Distress of Broward
    County is to provide intervention, education and
    treatment to victims of domestic violence.”




6
Tenets of Fund Development

    3.   Giving is an Emotional Event, Not a
         Logical One
    4.   Donors are Friends & Advocates
    5.   Build Trusting Relationships with
         Your Donors




7
Tenets of Fund Development

    5.   Build Trusting Relationships with
         Your Donors
            “The task is not to get a donation, but to
            develop a donor.”
                                     James Gregory Lord
                                  “The Raising of Money”



8
Tenets of Fund Development

    6.   Become as Donor Centered as You
         are Client Centered

           “It’s not what you’re selling that matters. It’s
           what I’m buying.”




9
Tenets of Fund Development

     7.   What is the Number One Reason
          People Do Not Give to Charity?


          They aren’t asked!

10
The Power of Asking

      89% of Households Donate to Charity

      56% Were Asked to Give

      95% Gave When Asked

                      Independent Sector 2002
11
Age

      Cerulli Associates says the greatest concentration
      of wealth lies with Americans near or at retirement
      age.
      –   About 960,000 millionaires, or 35% of high-net-worth
          households, are over 65,
      –   And 30% are between 55 and 64.
      –   Baby boomers between 37 and 55 make up the next
          biggest group, accounting for 32% of high-net-worth
          individuals in 2001.
      –   About 120,000 millionaires are between 26 and 34 years
          old.

      (Cerulli Associates, “Trends Among U.S. High-Net-Worth Providers,” 2001)
12
The Wealthiest 1%

       87% are married

       16% retired

       84% college-educated

       41% own or have an interest in a private
       company

     (Spectrem Research, 2001)

13
Identifying/Developing a
     Constituency

      Constituency
       A group of people who give life, purpose, meaning, energy and a
      reason for being to the organization including:
       – Those who need the services,
       – Those who support the issues,
       – Those who are board and staff,
       – Those who constitute its philanthropic base as volunteers and
          donors.
      Suspects vs. Prospects
      Evaluate donor’s gift potential by applying these criteria:
       –   Ability
14     –   Linkage + Interest = AFFINITY
Developing a Constituency




               Major
                        Board
              Donors
                 Management




15
Who Gives, Who Asks & How?

      Individuals (86-88%)

      Foundations (7-10%)

      Corporations (4-6%)



16
Who Gives, Who Asks & How?

      Board & Staff have to Give First

      Volunteers Should do the Asking

      Ask Face-to-Face



17
2003 CONTRIBUTIONS: $240.72 BILLION BY
     TYPE OF RECIPIENT ORGANIZATION


                     International affairs
      Environment/animals $5.30
                             2%        Foundations
              $6.95                        $21.44
      Public-society     3%                  9%                  Religion
      benefit $12.13                                              $86.39
                   5%
                                                                    36%
        Arts, 5%
     culture and
     humanities
       $13.11
                  10%
           Unallocated
             giving          8%                       13%
             $24.03         Human            9%
                                            Health   Education
                           services                   $31.59
                            $18.89          $20.89




18
Echelon
     18-Tier Wealth Classification System
     Average Liquid Financial Assets per Household in Each Echelon Tier

     Echelon          Avg. Household                   % of U.S.
     Wealth Tier      Financial Assets         Households in Tier
     AGE GROUP: OLDER
     1              $2,726,000                                  0.4%
     3              $1,264,000                                  0.8%
     5               $636,000                                   1.4%
     9               $251,600                                   5.2%
     11              $110,400                                   5.2%
     16                $43,000                                  8.7%
     AGE GROUP: MID-CAREER
     2              $1,442,800                                  0.5%
     4                $788,300                                  0.7%
     6                $556,000                                  2.0%
     8                $311,900                                  3.6%
     10               $157,400                                  8.6%
     12                $89,400                                 10.4%
     14                $43,500                                 17.6%
     15                $43,300                                 12.9%
     AGE GROUP: YOUNGER
     7               $434,000                                   0.2%
     13               $54,300                                   6.8%
     17               $10,300                                  10.0%
     18                $7,500                                   5.0%
19   U.S. Total                                               100%
Tips for Successful Asking

      Do Your Homework

      Relate Mission to Donor’s Interests

      Volunteer Already Given

      Ask for Specific Amount

      Let the Donor do the Talking!
20
Major Gift Fund-raising

     The Sequence of Donor Decision Making

      Attention                  Identification

      Interest                   Cultivation

      Desire                     Solicitation

      Action                     Stewardship

          Once you get the gift – The process begins anew
21
Cultivation/Solicitation of
     Prospect Pool ($25K+)
                                      # Visited
                                        34%




      $
     51%


                             # Solicited
                                15%
22
Campaign Donors of $25K+


                           Prior
                         Major Gift
                           27%

      Some
       Prior
                         No Prior
      Giving
                          Giving
       60%
                           13%
23
Prospects at $1M+               Prospects at $100K-$999K
                            62%                                  53%
                           Visited                              Visited




                           40%                                35%
                         Solicited                          Solicited

                   Prospects at $25K-$99K
                                               29%
                                              Visited

                                                10%
24                                            Solicited
Steps for Effective
     Fundraising: Plan! Plan! Plan!

     Your Organization Must Have:

      Clear Sense of Mission by Leadership

      Clear Vision of how Mission Relates
      to Community


25
Fund Development
     Professionals Must…

      Know How Organization Meets Needs
      of Community/Constituency

      Have Fund-raising Goal and Plan

      Be Able to Articulate Benefits to
      Community and Donors

26
To Begin…

      Adopt a Strategic Plan

      Evaluate Fund-raising Readiness

      Create Annual Development Plan

      The Donor Pyramid
27
The Donor Pyramid
                          Planned
                           Giving
                            Gifts,               Planned Giving
                         Bequests, etc.

                    Capital Giving                         Capital Giving
                        Personal contact

               Special/Major Giving
              Personal contact, letter, phone call

              Repeat Annual Giving
              Personal contact, letter, phone call                 Annual
                                                                   Giving
            First-Time Annual Giving
            Direct mail, celebrations, special events,
                      media, door-to-door
28
Benefits of Annual Giving

      Acquire Donors
      Renew Donor Support Annually
      Cultivate Donors to Higher Level
      Build Donor Loyalty
      Identify & Involve Leaders
      Identify Major Gift Prospects


29
Writing the Annual Fund
     Development Plan

      Organization’s Mission Statement
      Goals of Each Project
      Case Statement for Each Project
      Overall Development Goals
      Overall and Individual Fund-raising
      Projections by Project
      Fund-raising Methods and Strategies for
      Each Project
      Organizational Chart

30
Outline of Development Plan
     Components
     1.    Governmental Grants
     2.    United Way
     3.    Foundations
     4.    Memberships/Corporations
     5.    Events
     6.    Major Donors
     7.    Mail Campaigns
     8.    Trusts & Bequests
     9.    In-kind Gifts & Services
     10.   ePhilanthropy
31
Cost-effectiveness of
     Development Programs

                               PLANNED GIFTS (3-10%)

                                MAJOR GIFTS (10-15%)

                         CAPITAL CAMPAIGN (20-30%)

                                      GRANTS (20-30%)

                                  ANNUAL FUND (25%)

                DIRECT MAIL ACQUISITION (100-125%)

                            SPECIAL EVENTS (50-60%)

                  % = Fund-raising costs as a % of revenue
32
Evaluate Your Fund-raising
     Effectiveness

     1.   Match Goals with Appropriate
          Method
          Special Event        Upgrade donors
          Phone Solicitation   Donor education, recognition
          Direct Mail          Donor acquisition, upgrade,
                               education
          Internet Giving      Build Relationships,
                               education, acknowledgement
          Face-to-Face         Solicitation, education
33
Evaluate Your Fund-raising
     Effectiveness

     1.   Match Your Goals with Your Method

     2.   Assess the Benefits of Activities
          Event/              Funds    Resources Increase
                    Mission                                  Rank
          Method              Raised    Required Awareness



          Event 1


          Event 2
34
Evaluate Your Fund-raising
     Effectiveness

     1.   Match Your Goals with Your Method

     2.   Assess the Benefits of Activities

     3.   Balance the Mix

     4.   Don’t Become Discouraged!
35

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Development plan

  • 1. Fundraising and Developing a Plan for Your Nonprofit Organization Presented by Bonnie M. Flynn, MS, CFRE Consulting 1
  • 2. “We must not only give what we have, we must also give what we are.” Theodore Roosevelt 2
  • 3. Objectives To Review Basic Tenets of Fundraising To Understand the Art of the Ask To Review Cultivation and Moves Management To Assess the Cost Effectiveness of Fund-raising Programs To Discuss and Develop an Annual Fund-raising Plan To Learn Ways to Evaluate Your Fundraising 3
  • 4. Fund Development vs. Fund-raising Fund Development is an On-Going Process Fund-raising is Asking for the Gift 4
  • 5. Tenets of Fund Development 1. People Give to People For Services, Because of Relationships 5
  • 6. Tenets of Fund Development 2. MISSION IS EVERYTHING “The mission of Women In Distress of Broward County is to provide intervention, education and treatment to victims of domestic violence.” 6
  • 7. Tenets of Fund Development 3. Giving is an Emotional Event, Not a Logical One 4. Donors are Friends & Advocates 5. Build Trusting Relationships with Your Donors 7
  • 8. Tenets of Fund Development 5. Build Trusting Relationships with Your Donors “The task is not to get a donation, but to develop a donor.” James Gregory Lord “The Raising of Money” 8
  • 9. Tenets of Fund Development 6. Become as Donor Centered as You are Client Centered “It’s not what you’re selling that matters. It’s what I’m buying.” 9
  • 10. Tenets of Fund Development 7. What is the Number One Reason People Do Not Give to Charity? They aren’t asked! 10
  • 11. The Power of Asking 89% of Households Donate to Charity 56% Were Asked to Give 95% Gave When Asked Independent Sector 2002 11
  • 12. Age Cerulli Associates says the greatest concentration of wealth lies with Americans near or at retirement age. – About 960,000 millionaires, or 35% of high-net-worth households, are over 65, – And 30% are between 55 and 64. – Baby boomers between 37 and 55 make up the next biggest group, accounting for 32% of high-net-worth individuals in 2001. – About 120,000 millionaires are between 26 and 34 years old. (Cerulli Associates, “Trends Among U.S. High-Net-Worth Providers,” 2001) 12
  • 13. The Wealthiest 1% 87% are married 16% retired 84% college-educated 41% own or have an interest in a private company (Spectrem Research, 2001) 13
  • 14. Identifying/Developing a Constituency Constituency A group of people who give life, purpose, meaning, energy and a reason for being to the organization including: – Those who need the services, – Those who support the issues, – Those who are board and staff, – Those who constitute its philanthropic base as volunteers and donors. Suspects vs. Prospects Evaluate donor’s gift potential by applying these criteria: – Ability 14 – Linkage + Interest = AFFINITY
  • 15. Developing a Constituency Major Board Donors Management 15
  • 16. Who Gives, Who Asks & How? Individuals (86-88%) Foundations (7-10%) Corporations (4-6%) 16
  • 17. Who Gives, Who Asks & How? Board & Staff have to Give First Volunteers Should do the Asking Ask Face-to-Face 17
  • 18. 2003 CONTRIBUTIONS: $240.72 BILLION BY TYPE OF RECIPIENT ORGANIZATION International affairs Environment/animals $5.30 2% Foundations $6.95 $21.44 Public-society 3% 9% Religion benefit $12.13 $86.39 5% 36% Arts, 5% culture and humanities $13.11 10% Unallocated giving 8% 13% $24.03 Human 9% Health Education services $31.59 $18.89 $20.89 18
  • 19. Echelon 18-Tier Wealth Classification System Average Liquid Financial Assets per Household in Each Echelon Tier Echelon Avg. Household % of U.S. Wealth Tier Financial Assets Households in Tier AGE GROUP: OLDER 1 $2,726,000 0.4% 3 $1,264,000 0.8% 5 $636,000 1.4% 9 $251,600 5.2% 11 $110,400 5.2% 16 $43,000 8.7% AGE GROUP: MID-CAREER 2 $1,442,800 0.5% 4 $788,300 0.7% 6 $556,000 2.0% 8 $311,900 3.6% 10 $157,400 8.6% 12 $89,400 10.4% 14 $43,500 17.6% 15 $43,300 12.9% AGE GROUP: YOUNGER 7 $434,000 0.2% 13 $54,300 6.8% 17 $10,300 10.0% 18 $7,500 5.0% 19 U.S. Total 100%
  • 20. Tips for Successful Asking Do Your Homework Relate Mission to Donor’s Interests Volunteer Already Given Ask for Specific Amount Let the Donor do the Talking! 20
  • 21. Major Gift Fund-raising The Sequence of Donor Decision Making Attention Identification Interest Cultivation Desire Solicitation Action Stewardship Once you get the gift – The process begins anew 21
  • 22. Cultivation/Solicitation of Prospect Pool ($25K+) # Visited 34% $ 51% # Solicited 15% 22
  • 23. Campaign Donors of $25K+ Prior Major Gift 27% Some Prior No Prior Giving Giving 60% 13% 23
  • 24. Prospects at $1M+ Prospects at $100K-$999K 62% 53% Visited Visited 40% 35% Solicited Solicited Prospects at $25K-$99K 29% Visited 10% 24 Solicited
  • 25. Steps for Effective Fundraising: Plan! Plan! Plan! Your Organization Must Have: Clear Sense of Mission by Leadership Clear Vision of how Mission Relates to Community 25
  • 26. Fund Development Professionals Must… Know How Organization Meets Needs of Community/Constituency Have Fund-raising Goal and Plan Be Able to Articulate Benefits to Community and Donors 26
  • 27. To Begin… Adopt a Strategic Plan Evaluate Fund-raising Readiness Create Annual Development Plan The Donor Pyramid 27
  • 28. The Donor Pyramid Planned Giving Gifts, Planned Giving Bequests, etc. Capital Giving Capital Giving Personal contact Special/Major Giving Personal contact, letter, phone call Repeat Annual Giving Personal contact, letter, phone call Annual Giving First-Time Annual Giving Direct mail, celebrations, special events, media, door-to-door 28
  • 29. Benefits of Annual Giving Acquire Donors Renew Donor Support Annually Cultivate Donors to Higher Level Build Donor Loyalty Identify & Involve Leaders Identify Major Gift Prospects 29
  • 30. Writing the Annual Fund Development Plan Organization’s Mission Statement Goals of Each Project Case Statement for Each Project Overall Development Goals Overall and Individual Fund-raising Projections by Project Fund-raising Methods and Strategies for Each Project Organizational Chart 30
  • 31. Outline of Development Plan Components 1. Governmental Grants 2. United Way 3. Foundations 4. Memberships/Corporations 5. Events 6. Major Donors 7. Mail Campaigns 8. Trusts & Bequests 9. In-kind Gifts & Services 10. ePhilanthropy 31
  • 32. Cost-effectiveness of Development Programs PLANNED GIFTS (3-10%) MAJOR GIFTS (10-15%) CAPITAL CAMPAIGN (20-30%) GRANTS (20-30%) ANNUAL FUND (25%) DIRECT MAIL ACQUISITION (100-125%) SPECIAL EVENTS (50-60%) % = Fund-raising costs as a % of revenue 32
  • 33. Evaluate Your Fund-raising Effectiveness 1. Match Goals with Appropriate Method Special Event Upgrade donors Phone Solicitation Donor education, recognition Direct Mail Donor acquisition, upgrade, education Internet Giving Build Relationships, education, acknowledgement Face-to-Face Solicitation, education 33
  • 34. Evaluate Your Fund-raising Effectiveness 1. Match Your Goals with Your Method 2. Assess the Benefits of Activities Event/ Funds Resources Increase Mission Rank Method Raised Required Awareness Event 1 Event 2 34
  • 35. Evaluate Your Fund-raising Effectiveness 1. Match Your Goals with Your Method 2. Assess the Benefits of Activities 3. Balance the Mix 4. Don’t Become Discouraged! 35