The document discusses the development of a competency model for HR managers, defining competencies as characteristics that predict superior job performance. It outlines what a competency model consists of, including competencies, proficiency levels, and behavioral indicators, and provides guidelines for creating one that aligns with business needs and future goals. Additionally, it highlights the importance of linking competency models to HR processes to enhance organizational performance.

1. DEVELOPING A
COMPETENCY MODEL
FOR HR MANAGER

2. WHAT IS COMPETENCY?
◦ It is an underlying characteristic of an individual that is casually
related to criterion referenced superior performance in a job
◦ Underlying characteristics: deep and enduring part of person’s
personality and can predict behaviour in a wide variety of
situations and job tasks
◦ Casually related means that a competency causes or predict
behaviour and performance
◦ Criterion referenced means that the competency actually predicts
who does something well or poorly as measured on a specific
criterion or standard
◦ eg. Volume of sales or sales person

3. EXAMPLES
OF
COMPETEN
CY

4. DEVELOPING A
COMPETENCY MODEL

5. What is
competency
model ?
◦ A group of competency that describes
successful performance for a particular
organisation,function,level, role or job
◦ A competency model consists of,
üCompetencies
üProficiency levels and behavioural
indicators
üRating scale

6. STEPS IN DEVELOPING A COMPETENCY MODEL

7. Guidelines for
creating a
competency
model
ØBe aligned with business and organisation goals
and needs
ØSupport the business strategy
ØBe future focused
ØBe established through a process that maximise
buy -in and validity
ØTranslate abstract concepts into observed
behaviours and activities
ØBe suitable for multiple applications (if
necessary)
ØBe selective, focused on a few competencies
that are key for company or individuals
performance

8. Use of
competencies
in HR process
◦ Researchers
findings

9. LINKING COMPETENCY MODEL TO HR SYSTEM

15. THANK YOU FOR
THE PATIENCE!!!