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Mobile Marketing
Agenda:
   The following is agenda:
   1.Quick Intro
       •     Client Team
       •     Kona – Terms – Mobile Universe
   2.Responsibilities / Deliverables
   3.Review “Blueprint” Process
   4.Goals of Engagement / Expectations
   5.Overall Mobile Channel Objective
   6.Channel Discussions

   Next meeting we will cover specific programs / campaigns that we should
   consider leveraging a mobile solution. In addition to a continuation of
   review of mobile channels and how they apply.

        Notes of each session will be distributed to participants the next day for review.
About Us
Founded in 2005 in Overland Park, KS
Incorporated in early 2006
ApTxt original product offering
Member - Mobile Marketing Association
Terminology
SMS – short message service
MMS – multimedia message service
Standard SMS – no additional fees associated
Premium SMS – additional fees billed to wireless account
WAP – wireless access protocol (“mobile web”)
Mobile App – downloaded “rich” client (“Citi Mobile”)
Opt-In / Opt-Out - permission based marketing
DRM – digital rights management (Ringtones)
Mobile – simple the mobile phone number
BlueTooth – wireless personal network communication
Mobile Universe -
                     Worldwide
 Over 3 Billion Worldwide Subscribers

 Projected 3.9+ billion wireless subscribers by 2010 -
50% of the world's population( Bauer 2005)

 Today over 350 Billion text messages sent every month
Mobile Universe –
                    US Today
Over 260 Million US Subscribers

 Over 15 billion text messages A MONTH in the US (est.
30% are commercial)

Mobile phone penetration is at 75% of the US population
Mobile Channel
                        Opportunity
 Mobile phones offer a reach never seen before by any other
medium

 More people have mobile phones than landline phones

 Mobile phone penetration is greater than cable TV, home internet
access, and Home Computers

 89% of Major Brands Planning to Market via Mobile Phones by
2008
Mobile Channel Obstacles
   Mobile is highly concentrated on 13-34 years olds.
      Highest participating group 13-24 ages.
      Limited success with groups 34+ to date
   SMS “Text” Marketing most accepted form
      Biggest obstacle is fear of “spam” or unwanted messages
      2nd largest obstacle is fear of excessive fees from their carrier
   Mobile Search / Advertising
      Relatively small number of mobile web surfers
      Low number of quality mobile web “wap” sites to support mobile search
      No true ROI proven yet for mobile advertising
   Mobile Web
      Data plans are still only purchased by approximately 30% of mobile users
      Over 2500 handsets and different browsers makes web development costly
   Mobile Applications / TV / Video
       Custom applications require downloads and a very high majority (90%+) of mobile
      subscribers never download custom applications
       High cost of development and support for mobile applications
What is Kona Doing?
    Guide Client through mobile channel
   Blueprint process

    Knowledge transfer of best practices,
   industry trends, success/failures

    Deliver 2008-2009 Mobile Strategy Plan
Client Responsibilities
    Provide input as it relates to market demographics,
   services provides, goals established for Mobile Channel

    Provide direction to specific channels/opportunities to
   consider or disregard

    Provide direction on strategic and tactical planning items

    Execute a Mobile Channel Strategic Plan!
Blueprint Process
   Identify key “channels” for strategic consideration.
       Application to Client’s current programs/campaigns
       How could it be leverage for new programs



   SWOT Analysis of each Channel

   Channel Recommendations
       Priority Setting: High, Medium, Low
       Ranking: Top - Low
       Does it pass the sensibility test?



   Channel Vendor Identification
       Priority Setting: High, Medium, Low
       Ranking: Top – Low



   Strategic input for 2008 / 2009 Plans
Expectation Setting
    Personally what do you expect to get out of this
   exercise?

    What defines success for this project?

    What key objectives are most important to you?
      High Level Comprehensive Plan?
      Highly specific detail plan?
      Plan to leverage with other plans?
Expectation Setting (cont)
    How do you want to be perceived?
       Innovative – Cutting Edge - High Tech
       Conservative

    How risk tolerant are you for the mobile channel?
       High risk = try new things that likely will fail?
       Low risk = must have known ROI

    How important is the PR / Recognition aspect your mobile offerings?
       Major part of our marketing strategy
       Nice but not key goal
       Just provide great service for our prospects/customers
Objectives:
   Definition of specific objectives of this strategy that
   must accomplish.

   1.Define key channels to leverage
   2.Per key channel what is strategic solution
   3.Per key channel what is tactical implementation
   4.Per key channel top vendors / solutions
   5.Timeline for key channel
Mobile Channel:
   The following are key channels that are being
   considered as part of this strategic plan:

   1.Mobile Search
   2.Mobile Advertising / Sponsorships
   3.Mobile Promotions / Polls
   4.Mobile Alerts / Notifications
   5.Mobile Web (WAP)
   6.Mobile Games / Social Networking
   7.Mobile TV / Video
Channel Worksheet:
   We will create a worksheet as we go through each channel.
   The following are key data points of the process:


   1.SWOT
   2.Rank – how high is of importance
   3.Size – is this a niche or a mass market
   4.Competition – any of your competitors in this channel?
   5.Blueprint – how it would be leveraged
   6.To Market Time: a month, 3 months, a year?

               (see worksheet document for actual data capture)
Contact Info:
    Tom Walls – President
    twalls@konainteractive.com
    913.239.0750 x111

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Develop A Mobile Marketing Strategy

  • 2. Agenda: The following is agenda: 1.Quick Intro • Client Team • Kona – Terms – Mobile Universe 2.Responsibilities / Deliverables 3.Review “Blueprint” Process 4.Goals of Engagement / Expectations 5.Overall Mobile Channel Objective 6.Channel Discussions Next meeting we will cover specific programs / campaigns that we should consider leveraging a mobile solution. In addition to a continuation of review of mobile channels and how they apply. Notes of each session will be distributed to participants the next day for review.
  • 3. About Us Founded in 2005 in Overland Park, KS Incorporated in early 2006 ApTxt original product offering Member - Mobile Marketing Association
  • 4. Terminology SMS – short message service MMS – multimedia message service Standard SMS – no additional fees associated Premium SMS – additional fees billed to wireless account WAP – wireless access protocol (“mobile web”) Mobile App – downloaded “rich” client (“Citi Mobile”) Opt-In / Opt-Out - permission based marketing DRM – digital rights management (Ringtones) Mobile – simple the mobile phone number BlueTooth – wireless personal network communication
  • 5. Mobile Universe - Worldwide Over 3 Billion Worldwide Subscribers Projected 3.9+ billion wireless subscribers by 2010 - 50% of the world's population( Bauer 2005) Today over 350 Billion text messages sent every month
  • 6. Mobile Universe – US Today Over 260 Million US Subscribers Over 15 billion text messages A MONTH in the US (est. 30% are commercial) Mobile phone penetration is at 75% of the US population
  • 7. Mobile Channel Opportunity Mobile phones offer a reach never seen before by any other medium More people have mobile phones than landline phones Mobile phone penetration is greater than cable TV, home internet access, and Home Computers 89% of Major Brands Planning to Market via Mobile Phones by 2008
  • 8. Mobile Channel Obstacles Mobile is highly concentrated on 13-34 years olds. Highest participating group 13-24 ages. Limited success with groups 34+ to date SMS “Text” Marketing most accepted form Biggest obstacle is fear of “spam” or unwanted messages 2nd largest obstacle is fear of excessive fees from their carrier Mobile Search / Advertising Relatively small number of mobile web surfers Low number of quality mobile web “wap” sites to support mobile search No true ROI proven yet for mobile advertising Mobile Web Data plans are still only purchased by approximately 30% of mobile users Over 2500 handsets and different browsers makes web development costly Mobile Applications / TV / Video Custom applications require downloads and a very high majority (90%+) of mobile subscribers never download custom applications High cost of development and support for mobile applications
  • 9. What is Kona Doing? Guide Client through mobile channel Blueprint process Knowledge transfer of best practices, industry trends, success/failures Deliver 2008-2009 Mobile Strategy Plan
  • 10. Client Responsibilities Provide input as it relates to market demographics, services provides, goals established for Mobile Channel Provide direction to specific channels/opportunities to consider or disregard Provide direction on strategic and tactical planning items Execute a Mobile Channel Strategic Plan!
  • 11. Blueprint Process Identify key “channels” for strategic consideration. Application to Client’s current programs/campaigns How could it be leverage for new programs SWOT Analysis of each Channel Channel Recommendations Priority Setting: High, Medium, Low Ranking: Top - Low Does it pass the sensibility test? Channel Vendor Identification Priority Setting: High, Medium, Low Ranking: Top – Low Strategic input for 2008 / 2009 Plans
  • 12. Expectation Setting Personally what do you expect to get out of this exercise? What defines success for this project? What key objectives are most important to you? High Level Comprehensive Plan? Highly specific detail plan? Plan to leverage with other plans?
  • 13. Expectation Setting (cont) How do you want to be perceived? Innovative – Cutting Edge - High Tech Conservative How risk tolerant are you for the mobile channel? High risk = try new things that likely will fail? Low risk = must have known ROI How important is the PR / Recognition aspect your mobile offerings? Major part of our marketing strategy Nice but not key goal Just provide great service for our prospects/customers
  • 14. Objectives: Definition of specific objectives of this strategy that must accomplish. 1.Define key channels to leverage 2.Per key channel what is strategic solution 3.Per key channel what is tactical implementation 4.Per key channel top vendors / solutions 5.Timeline for key channel
  • 15. Mobile Channel: The following are key channels that are being considered as part of this strategic plan: 1.Mobile Search 2.Mobile Advertising / Sponsorships 3.Mobile Promotions / Polls 4.Mobile Alerts / Notifications 5.Mobile Web (WAP) 6.Mobile Games / Social Networking 7.Mobile TV / Video
  • 16. Channel Worksheet: We will create a worksheet as we go through each channel. The following are key data points of the process: 1.SWOT 2.Rank – how high is of importance 3.Size – is this a niche or a mass market 4.Competition – any of your competitors in this channel? 5.Blueprint – how it would be leveraged 6.To Market Time: a month, 3 months, a year? (see worksheet document for actual data capture)
  • 17. Contact Info: Tom Walls – President twalls@konainteractive.com 913.239.0750 x111