Reminders are an important part of the functionality of many systems. In this talk, I discuss what affects the user experience, from personal preferences to perception, with a focus on auditory reminders, hearing, and synthetic speech.
Designing Auditory Reminders that Older People can RememberMaria Wolters
In this talk, I summarise work on helping older people remember what they need to do next. I focus on a particular modality, hearing, because auditory reminders can be heard even if you can't see or feel or be near their source. I close with suggestions for practicing audiologists.
In the literature on sensing and monitoring, missing data is often treated as a nuisance. Statisticians have investigated many ways of filling gaps in a data set, depending on whether the data is missing completely randomly, whether the patterns of missing data can be predicted from other variables in the data set, or whether the patterns of missing data are regular, but hard to predict from existing data.
In this talk, I argue that missing data is evidence for how people engage with sensors and devices. I outline the processes that result in the absence of data, and discuss how this contextual understanding can be used to improve interpretation and analytics.
This talk is based on joint work with the Help4Mood team (http://help4mood.info) and Henry Potts, UCL, and Katarzyna Stawarz, Bristol, during an Alan Turing Institute Summer Programme Small Group.
These are the slides for the Faculty Fellow short talk on October 27, 2016, at the Alan Turing Institute. In this talk, I summarise my approach to missing data analysis, and explain how my work fits into an interdisciplinary context. I will add a link to the YouTube recording once it has been uploaded.
Information experience design: improving library customers' experiences of in...Kate Davis
This is the slide deck for the information experience design workshop my colleague Elham Sayyad Abdi and I facilitated at Information Online 2017 on 13 February 2017. The content behind this workshop was developed in collaboration with our colleague Kathleen Smeaton.
Confetti background images are digital paper available on Etsy from DanaGarsonDesign at https://www.etsy.com/listing/160330622/confetti-polka-dots-digital-paper-set
Icons are from The Noun Project and used without citation in line with their terms of service for premium account holders.
Presentation shared by author at the 9th EDEN Research Workshop "Forging new pathways of research and innovation in open and distance learning: Reaching from the roots" held on 4-6 October 2016, in Oldenburg, Germany.
Find out more on #EDENRW9 here: http://www.eden-online.org/2016_oldenburg/
Designing Auditory Reminders that Older People can RememberMaria Wolters
In this talk, I summarise work on helping older people remember what they need to do next. I focus on a particular modality, hearing, because auditory reminders can be heard even if you can't see or feel or be near their source. I close with suggestions for practicing audiologists.
In the literature on sensing and monitoring, missing data is often treated as a nuisance. Statisticians have investigated many ways of filling gaps in a data set, depending on whether the data is missing completely randomly, whether the patterns of missing data can be predicted from other variables in the data set, or whether the patterns of missing data are regular, but hard to predict from existing data.
In this talk, I argue that missing data is evidence for how people engage with sensors and devices. I outline the processes that result in the absence of data, and discuss how this contextual understanding can be used to improve interpretation and analytics.
This talk is based on joint work with the Help4Mood team (http://help4mood.info) and Henry Potts, UCL, and Katarzyna Stawarz, Bristol, during an Alan Turing Institute Summer Programme Small Group.
These are the slides for the Faculty Fellow short talk on October 27, 2016, at the Alan Turing Institute. In this talk, I summarise my approach to missing data analysis, and explain how my work fits into an interdisciplinary context. I will add a link to the YouTube recording once it has been uploaded.
Information experience design: improving library customers' experiences of in...Kate Davis
This is the slide deck for the information experience design workshop my colleague Elham Sayyad Abdi and I facilitated at Information Online 2017 on 13 February 2017. The content behind this workshop was developed in collaboration with our colleague Kathleen Smeaton.
Confetti background images are digital paper available on Etsy from DanaGarsonDesign at https://www.etsy.com/listing/160330622/confetti-polka-dots-digital-paper-set
Icons are from The Noun Project and used without citation in line with their terms of service for premium account holders.
Presentation shared by author at the 9th EDEN Research Workshop "Forging new pathways of research and innovation in open and distance learning: Reaching from the roots" held on 4-6 October 2016, in Oldenburg, Germany.
Find out more on #EDENRW9 here: http://www.eden-online.org/2016_oldenburg/
Diving Deep: Uncovering Hidden Insights Through User InterviewsSusan Mercer
User interviews are a great technique for getting to know your target audience. However, sometimes people don’t feel comfortable answering questions from a researcher completely honestly. Other times they don’t know how to articulate exactly what they need, want, or feel.
We will examine research from psychology and market research to understand techniques for interviews to help you uncover insights beyond people’s superficial answers. We’ll explore conversation theory, projective techniques such as image associations, collaging, and others to encourage participants to share their stories. You'll learn to uncover hidden, actionable insights to fuel your designs.
Diving Deep: Uncovering Hidden Insights Through User Interviews - Boston Chi ...Mad*Pow
Boston Chi Event With Mad*Pow's Susan Mercer: "User interviews are a great technique for getting to know your target audience. However, sometimes people don’t feel comfortable answering questions from a researcher completely honestly. Other times they don’t know how to articulate exactly what they need, want, or feel.
We will examine research from psychology and market research to understand techniques for interviews to help you uncover insights beyond people’s superficial answers. We’ll explore conversation theory, projective techniques such as image associations, collaging, and others to encourage participants to share their stories. You'll learn to uncover hidden, actionable insights to fuel your designs. "
Presentation by Steve Maslin at Workplace Trends Conference 15 October 2014.
Steve is a Chartered Architect and Research Fellow at the Schumacher Institute for Sustainable Systems. He is also a member of the National Register of Access Consultants, BRE's Global Standing Panel of Experts, as well as serving on several British Standards Institute (BSI) committees.
How might environments prevent diverse people from doing good work? Steve takes a frank look at what a workplace’s physical and sensory environment could be saying about their brand by exploring employee/customer journeys. Does your workplace rely too much on trendy concepts that sound good but are in reality deterministic and disabling?
Steve will highlight the significance of how our minds differ - when it comes to processing sensory inputs - and how this could tell us something about how we might create environments that enable diverse people to do good work.
Find out more at http://www.mem-events.com/event-workplace-trends.php
Mindful or Mind Full? Mindfulness and its application in the 1to1 classroom ...jameswhitTL
Workshop presented at ACCE2016 30/9/2016
Abstract
As personal computers become ubiquitous in the classroom, there is a growing concern amongst many teachers and the wider community about the potential for these technologies to cause distraction. Proponents of this view recommend limiting or removing technology from classrooms as a panacea for distracted, unhappy and disengaged students. Conversely, those in favour of technology in the classroom cite a range of applications and strategies that can lead to greater student engagement and focus.
This paper summaries the current research into distraction and attention in the technology and education literature. It argues that attention management is a neglected, but foundational skill that underpins all efforts to use technology in schools. Mindfulness, an ancient approach which has been recently garnered support from the scientific community, is offered as a possible approach to increase focused attention. It outlines the early stages of an initiative in a high school 1:1 classroom to increase focused attention with mindfulness. It reports on some early results that indicate mindfulness has some merit as a method to curb the distracting influence of technology and to increase its positive effects.
Finally, various approaches to increasing students' mindful use of technology are outlined. These range from short classroom interventions and teaching strategies, to excursions and "incursions". Recommendations are made as to the most effective techniques and those easiest to implement for educators not familiar with the application of mindfulness in the classroom.
Keywords
Join the winners of the National Collaborating Centre for Public Health (NCCPH) Knowledge Translation (KT) Student Awards and get a first-hand look at their crucial work in bridging the gap between research and practice. These students and recent graduates are leading innovative, equity-focused knowledge translation strategies. This session will highlight their academic excellence and feature unique and transferable strategies to address today’s public health priorities.
Reflective Questions for PresentationsFall 2014 Please write o.docxdebishakespeare
Reflective Questions for Presentations
Fall 2014
Please write out responses to these questions and submit them through Blackboard. This assignment is to be completed within one week of your audio presentation.
1. What was your topic?
2. What did you do for the project? Please specifically include the research you did for the project and discuss how the research you did may be similar to research you will do in the future.
3. List your main points and write out what you now know about each of the points. How did you gain information about your topic? What did you learn about your topic through this project? Did presenting on the topic cause you to get to know the subject matter better?
4. Three (3) characteristics of effective informative speaking have been identified: a speech should be intellectually stimulating, relevant to the audience, and creative. How did you incorporate these three (3) characteristics in your presentation?
5. Identify 2 discoveries you made. What did you learn about yourself? Did you employ a new creative skill, do you see yourself as more confident? Did you become aware of assumptions you held – perhaps about the audience? Did you learn something new about delivering a presentation using technology?
6. How did you analyze your audience? How did your analysis affect your planning for your presentation? How can you apply what you learned about adapting to the audience in your future career communication?
7. In five lines of text describe what you would do differently. For example, would you prepare introductory remarks differently?
8. How did the experience better help you understand what you are learning in the course? Please address audience analysis, content development, organizing your speech, delivery, and incorporating feedback.
9. Please describe how you can use what you learned from this experience in your career communication.
10. Did you come across the way you wanted to? What elements do you want to work on in the future?
11. This speech assignment has the elements of students addressing a real-world issue (STEM knowledge and interest for K-8 students visiting the museum), receiving feedback from the museum director Dr. Hayford, and delivery a presentation using technology. Was this assignment effective for you? Why or why not?Was the feedback you received helpful?
Facility Research and Selection 1
Facility Research and Selection
HCS/529
Facility Research and Selection
The facility design and planning process involves great though and consideration of the needs of a community. It is very important that the types of patients frequently brought in by ambulance, walk-ins, and drop-offs of the medical facility are known. All of this information is of great significance for successful operations and productivity. Typically, one of the busiest medical facilities in the lo ...
A half day conversation on student diversity and the redesigned curriculum. How do we teach so all have access and can participate, all want to participate?
Diving Deep: Uncovering Hidden Insights Through User InterviewsSusan Mercer
User interviews are a great technique for getting to know your target audience. However, sometimes people don’t feel comfortable answering questions from a researcher completely honestly. Other times they don’t know how to articulate exactly what they need, want, or feel.
We will examine research from psychology and market research to understand techniques for interviews to help you uncover insights beyond people’s superficial answers. We’ll explore conversation theory, projective techniques such as image associations, collaging, and others to encourage participants to share their stories. You'll learn to uncover hidden, actionable insights to fuel your designs.
Diving Deep: Uncovering Hidden Insights Through User Interviews - Boston Chi ...Mad*Pow
Boston Chi Event With Mad*Pow's Susan Mercer: "User interviews are a great technique for getting to know your target audience. However, sometimes people don’t feel comfortable answering questions from a researcher completely honestly. Other times they don’t know how to articulate exactly what they need, want, or feel.
We will examine research from psychology and market research to understand techniques for interviews to help you uncover insights beyond people’s superficial answers. We’ll explore conversation theory, projective techniques such as image associations, collaging, and others to encourage participants to share their stories. You'll learn to uncover hidden, actionable insights to fuel your designs. "
Presentation by Steve Maslin at Workplace Trends Conference 15 October 2014.
Steve is a Chartered Architect and Research Fellow at the Schumacher Institute for Sustainable Systems. He is also a member of the National Register of Access Consultants, BRE's Global Standing Panel of Experts, as well as serving on several British Standards Institute (BSI) committees.
How might environments prevent diverse people from doing good work? Steve takes a frank look at what a workplace’s physical and sensory environment could be saying about their brand by exploring employee/customer journeys. Does your workplace rely too much on trendy concepts that sound good but are in reality deterministic and disabling?
Steve will highlight the significance of how our minds differ - when it comes to processing sensory inputs - and how this could tell us something about how we might create environments that enable diverse people to do good work.
Find out more at http://www.mem-events.com/event-workplace-trends.php
Mindful or Mind Full? Mindfulness and its application in the 1to1 classroom ...jameswhitTL
Workshop presented at ACCE2016 30/9/2016
Abstract
As personal computers become ubiquitous in the classroom, there is a growing concern amongst many teachers and the wider community about the potential for these technologies to cause distraction. Proponents of this view recommend limiting or removing technology from classrooms as a panacea for distracted, unhappy and disengaged students. Conversely, those in favour of technology in the classroom cite a range of applications and strategies that can lead to greater student engagement and focus.
This paper summaries the current research into distraction and attention in the technology and education literature. It argues that attention management is a neglected, but foundational skill that underpins all efforts to use technology in schools. Mindfulness, an ancient approach which has been recently garnered support from the scientific community, is offered as a possible approach to increase focused attention. It outlines the early stages of an initiative in a high school 1:1 classroom to increase focused attention with mindfulness. It reports on some early results that indicate mindfulness has some merit as a method to curb the distracting influence of technology and to increase its positive effects.
Finally, various approaches to increasing students' mindful use of technology are outlined. These range from short classroom interventions and teaching strategies, to excursions and "incursions". Recommendations are made as to the most effective techniques and those easiest to implement for educators not familiar with the application of mindfulness in the classroom.
Keywords
Join the winners of the National Collaborating Centre for Public Health (NCCPH) Knowledge Translation (KT) Student Awards and get a first-hand look at their crucial work in bridging the gap between research and practice. These students and recent graduates are leading innovative, equity-focused knowledge translation strategies. This session will highlight their academic excellence and feature unique and transferable strategies to address today’s public health priorities.
Reflective Questions for PresentationsFall 2014 Please write o.docxdebishakespeare
Reflective Questions for Presentations
Fall 2014
Please write out responses to these questions and submit them through Blackboard. This assignment is to be completed within one week of your audio presentation.
1. What was your topic?
2. What did you do for the project? Please specifically include the research you did for the project and discuss how the research you did may be similar to research you will do in the future.
3. List your main points and write out what you now know about each of the points. How did you gain information about your topic? What did you learn about your topic through this project? Did presenting on the topic cause you to get to know the subject matter better?
4. Three (3) characteristics of effective informative speaking have been identified: a speech should be intellectually stimulating, relevant to the audience, and creative. How did you incorporate these three (3) characteristics in your presentation?
5. Identify 2 discoveries you made. What did you learn about yourself? Did you employ a new creative skill, do you see yourself as more confident? Did you become aware of assumptions you held – perhaps about the audience? Did you learn something new about delivering a presentation using technology?
6. How did you analyze your audience? How did your analysis affect your planning for your presentation? How can you apply what you learned about adapting to the audience in your future career communication?
7. In five lines of text describe what you would do differently. For example, would you prepare introductory remarks differently?
8. How did the experience better help you understand what you are learning in the course? Please address audience analysis, content development, organizing your speech, delivery, and incorporating feedback.
9. Please describe how you can use what you learned from this experience in your career communication.
10. Did you come across the way you wanted to? What elements do you want to work on in the future?
11. This speech assignment has the elements of students addressing a real-world issue (STEM knowledge and interest for K-8 students visiting the museum), receiving feedback from the museum director Dr. Hayford, and delivery a presentation using technology. Was this assignment effective for you? Why or why not?Was the feedback you received helpful?
Facility Research and Selection 1
Facility Research and Selection
HCS/529
Facility Research and Selection
The facility design and planning process involves great though and consideration of the needs of a community. It is very important that the types of patients frequently brought in by ambulance, walk-ins, and drop-offs of the medical facility are known. All of this information is of great significance for successful operations and productivity. Typically, one of the busiest medical facilities in the lo ...
A half day conversation on student diversity and the redesigned curriculum. How do we teach so all have access and can participate, all want to participate?
Epidemiology versus Data Collection Bias - Studying the Needs of Platform Wor...Maria Wolters
When looking at data science approaches to studying the needs of platform workers, most people use a methodology centred around mining social media. In this brief presentation at an Alan Turing Institute Workshop, I argue that epidemiological data sets and large social science surveys can shed light on aspects of platform workers' experience that are not disclosed on public forums.
Crowdsourcing Speech Intelligibility Judgements Maria Wolters
This talk looks at the variation in participants that take part in speech intelligibility studies, and explores how that variability can be characterised and integrated into interpreting and discussing results.
Give Me Your Data, And I will Diagnose YouMaria Wolters
In this talk, presented at Data Power 2017 in Ottawa, Canada, I take a critical look at attempts to diagnose and track people's heath through objective markers.
This presentation accompanies the paper published in the proceedings of CHI 2017 - Extended Abstracts (http://dl.acm.org/citation.cfm?id=3052764). In the presentation, I want to guide you through a process of designing your own strategy for supporting the emotional labour you do when doing research.
Leveraging Large Data Sets to Make Technology more Accessible for Older PeopleMaria Wolters
In this talk, I look at how large scale epidemiological data sets can help us find out how accessible technology is, who is included, and who is excluded
These are the slides for a presentation I gave at the Health Informatics Scotland on October 7, 2015 - summarizing joint work with Konstantin Knorr, David Aspinall, and Kami Vaniea on security and privacy in health apps (or lack thereof).
eHealth Support for People with Depression - Lessons from Case StudiesMaria Wolters
Help4Mood is a system for supporting people with depression in the Community. In this talk, which was presented at the HCI Korea 2015 Invited Papers session (CHI Premier) on eHealth, we discuss a series of four case studies where we deployed a near final prototype of Help4Mood and the lessons learned.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
2. THE PROBLEM: FORGETTING
• Our ability to remember to do things (prospective memory)
declines with age
• Reminders help, but only if they can be understood
• Perceptual abilities are affected by age, work history, illness, …
• And forgetting is not a bug - it’s a feature
3. WHAT IS THE SOLUTION?
• Empower people to support their own memory!
• We need to:
• Co-design with people
• Focus on ability
• Provide diverse options
• I will focus on hearing as that is my
specialty
5. WHAT DOES CO-DESIGN COVER?
• People know what works for them
(metamemory: knowledge about one’s memory abilities)
• People have strong modality preferences that are independent of
their actual ability (McGee-Lennon, Wolters, and Brewster, 2011)
• If they don’t like it, if it’s stigmatising, or if it threatens their
identity, they won’t use it.
7. HABITS AND CONTEXT
• Routines and environments are powerful cues (McGee-Lennon, Wolters,
and Brewster, 2011; Stawarz et al, 2014; Wolters 2014)
• Reminders work best when they build on habits and context cues
• In fact, when tested in real life, older people can remember to do
things as well as younger people … (Rendell and Craik, 2000)
9. RELEVANT ASPECTS OF HEARING ABILITY
• For a successful auditory reminder, people need to
• perceive (can hear all aspects of the signal required for
identification)
• understand (what needs to be done)
• act (even after distraction)
• Parallel tasks (cooking, reading, walking) may be additional
distractor
10. RELEVANT DIMENSIONS OF COGNITIVE ABILITY
• Information processing speed
How quickly can new information be analyzed and integrated?
• Working memory
short term storage for information processing
• Metamemory
what do I find difficult to remember?
• Fluid intelligence, e.g. reasoning, planning
Making sense of a message, making plans
• Crystallised intelligence, e.g., semantic memory
what do the words mean?
11. SOURCES OF INFORMATION ABOUT ABILITIES
• Relevant sciences (cognitive psychology, audiology, …) and
experimental results
• Epidemiology / Large Data Sets
• English Longitudinal Survey of Ageing has data on health AND
social / economic factors (see e.g. Wolters/Hanson/Moore 2011)
• Lothian Birth Cohort illustrates effects of life style and environment
http://www.lothianbirthcohort.ed.ac.uk
• Inclusive Design Toolkit (Cambridge) condenses some epidemiological
data http://www.inclusivedesigntoolkit.com/betterdesign2/
12. ACTIVITIES OF DAILY LIVING AND SOCIOECONOMIC DATA
THE GOLD MINE OF ELSA
• assessment of (independent) activities of daily living and self-
reports show the extent of perceived disability and handicap
• socioeconomic data show
• resources people have access to (or lack thereof)
• web of stakeholders and responsibilities
13. EXPERIMENTAL STUDY: MEDICATION REMINDERS
• For medication reminders, it’s best to use actual names (too much
difference in appearance for generics)
• There are limits to what people can usefully remember. Older
people can’t recognise sequences of four medication names if
they’ve been distracted after hearing them (Wolters et al, 2015), even if
• all they need to do is pick out their names from a list
• their function was explained (and function is given on list)
• Reminders for morning pills or afternoon pills would work much
better
15. REMINDERS DON’T EXIST IN A VACUUM
• Implementing reminders involves people, spaces, perceptual
constraints, aesthetics, organisations
• Example: A woman who lives with her partner, mother, and
children uses an automatic pillbox that beeps loudly when it is
medication time. The pillbox is in the bathroom off the master
bedroom. It is quite fugly. The woman needs to remember to refill
her meds on time, which involves a call to the doctor and a trek to
the nearest chemist.
16.
17. IMPLEMENTATION CHOICES: MEDICATION
• Choice 1: Phone or text people with a reminder.
Requires central service that can be maintained by IT and interface to
people who set reminders
• Choice 2: Pharmacy-led services.
Requires pharmacist to assemble relevant medication by day and time
in dosette dispenser.
Pharmacist can be simulated by patient, partner, or carer working with
a standard issue dosette box and a pile of pills.
• Choice 3: Combination of the above, with more simple reminders
• Choice 4: Strategically place pills where patient will be when they
need to be taken
18. TECHNOLOGY CHOICES: SYNTHETIC SPEECH
• Synthetic speech has become far more intelligible, even in noise
• Disadvantages:
• can sound like a computer
• Advantages:
• incredibly flexible - you can teach it any word
• easy to switch accents and speakers
• easy to personalize messages
• inexpensive
19. MANY KINDS OF (COMPUTER) SPEECH
• Look for an acceptable vocal personality
• People find an accent to which they are
accustomed easier to understand - don’t
trust popularity surveys!
• Clear articulation, maybe even Lombard
speech, which is recorded while speaker
hears noise
• Use pauses and emphasis to highlight
information
• Let the person who will hear the reminders
choose the voice, not their carer
20. • Questions?
Maria Wolters, mariawolters.wordpress.com
@mariawolters, maria.wolters@ed.ac.uk
When co-designing reminders,
• focus on abilities
what is preserved? How do people compensate?
• support different options
to support people’s identity
This will make it more likely that reminders will work.
21. DONEC QUIS NUNC
REFERENCES
• Rendell, P. G., & Craik, F. I. M. (2000). Virtual week and actual week: Age-related differences in
prospective memory. Applied Cognitive Psychology, 14, S43–S62.
• McGee-Lennon, M. R., Wolters, M. K., & Brewster, S. (2011). User-Centred Multimodal Reminders for
Assistive Living. In CHI ’11: Proceedings of the 29th international conference on Human factors in
computing systems.
• Stawarz, K., Cox, A. L., & Blandford, A. (2014). Don’t forget your pill! In Proceedings of the 32nd
annual ACM conference on Human factors in computing systems - CHI ’14 (pp. 2269–2278). New York,
New York, USA: ACM Press. http://doi.org/10.1145/2556288.2557079
• Wolters, M. K. (2014). The minimal effective dose of reminder technology. In Proceedings of the
extended abstracts of the 32nd annual ACM conference on Human factors in computing systems -
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22. DONEC QUIS NUNC
PICTURE REFERENCES
https://funnyoldlife.wordpress.com/tag/hearing-aid/
http://38pitches.com/hearing-aids/
http://www.kissmywonderwoman.com/2014/12/on-hearing-loss-hawkeye-and-superheroes.html
https://www.pinterest.com/aaahearingaids/hearing-humor/
https://en.wikipedia.org/wiki/Brad_Pitt
https://en.wikipedia.org/wiki/Austin_Powers_(character)