The document discusses using Avaya Oceana and Breeze to transform Avaya's digital engagement and customer experience. It describes mapping customer journeys to better direct investments. Avaya plans to deploy Oceana and Breeze internally to improve its own customer service while also using it as a proof point. The implementation will start with a small voice rollout and expand to incorporate more channels and functions over multiple phases.
Dell Technologies provides cybersecurity solutions to help clients assess their security posture, define a cybersecurity strategy, implement security measures, and respond to and recover from attacks. The document discusses the growing threat landscape and common types of cyberattacks. It then outlines Dell's security methodology and portfolio of assessment, managed service, and product solutions to help clients define a strategy, implement controls, and respond to incidents. The solutions are meant to deliver outcomes like defined strategies, advanced protection, risk management and operational resilience.
This document discusses a value-based approach to cybersecurity risk management that focuses on prioritizing strategic decisions. It defines value at risk (VaR) as the largest potential loss given a probability and outlines why VaR is useful for understanding problems, analyzing risks, prioritizing tasks, and communicating risks effectively. The document provides a use case applying VaR to assess the risk of potential losses from an endpoint privileged management system. It shows how VaR can quantify risk exposure and help determine how much should be invested in controls to mitigate threats and reduce losses.
** CyberSecurity Certification Training: https://www.edureka.co/cybersecurity-certification-training **
This Edureka tutorial on "Cybersecurity Frameworks" will help you understand why and how the organizations are using the cybersecurity framework to Identify, Protect and Recover from cyber attacks.
Cybersecurity Training Playlist: https://bit.ly/2NqcTQV
Best Practices and ROI for Risk-based Vulnerability ManagementResolver Inc.
This document discusses best practices for risk-based vulnerability management. It begins with an introduction and agenda. It then covers common vulnerability management challenges such as debate over metrics, prioritizing remediation, and lack of governance. Recommendations for improving vulnerability management programs are provided, including implementing strong governance, classifying assets, enriching vulnerability data with threat and exploit data, calculating risk scores, automating processes, and reporting. A case study is presented on the return on investment of automation. The document concludes with introductions to the RiskVision vulnerability management solution and representatives.
This document discusses cybersecurity risks and strategies for insurers. It notes that as cyber threats have increased, insurers must gain a deeper understanding of cyber risks to develop effective cyber liability policies. Insurers need to maintain the confidentiality, integrity, and availability of systems and data. The document recommends that insurers take proactive approaches to cybersecurity, such as developing long-term security programs, investing in cybersecurity, and integrating cyber risks into enterprise risk management. It also discusses emerging threats, the importance of data integrity, and how technologies like keyless signature infrastructure can help address issues.
ITIL® Tutorial for Beginners | ITIL® Foundation Training | EdurekaEdureka!
YouTube Link: https://www.youtube.com/watch?v=ocYToLN9vrQ
** ITIL® Foundation Certification Training: https://www.edureka.co/itil-foundation-sp**
This Edureka video on 'ITIL® Tutorial for Beginners' will help you understand ITIL® Foundation and the various fundamental concepts surrounding this certification. It will also talk about why one should do ITIL® Certification and how it helps an organization in delivering valuable services to its customers.
Follow us to never miss an update in the future.
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How to become a Cybersecurity Engineer? | Cybersecurity Salary | Cybersecurit...Edureka!
** Cybersecurity Training: https://www.edureka.co/cybersecurity-certification-training **
This Edureka live session on "How to become a Cybersecurity Engineer" covers all the basic aspects of becoming a certified Cybersecurity Engineer.
Below is the list of topics covered in this session:
1. Who is a Cybersecurity Engineer?
2. Cybersecurity Engineer Job Roles
3. Cybersecurity Engineer Job Skills
4. Cybersecurity Engineer Career Pathway
5. Cybersecurity Engineer Salary
Follow us to never miss an update in the future.
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
This document provides an overview of ISO27001's risk assessment approach, which involves identifying assets, threats, vulnerabilities and controls to determine inherent and residual risks. Key steps include identifying high value assets, threats against those assets, vulnerabilities that could be exploited by threats, inherent risk levels without controls, existing controls, and residual risk levels with controls in place. Risks still above thresholds after controls would be added to an information security risk register for ongoing treatment and monitoring.
Dell Technologies provides cybersecurity solutions to help clients assess their security posture, define a cybersecurity strategy, implement security measures, and respond to and recover from attacks. The document discusses the growing threat landscape and common types of cyberattacks. It then outlines Dell's security methodology and portfolio of assessment, managed service, and product solutions to help clients define a strategy, implement controls, and respond to incidents. The solutions are meant to deliver outcomes like defined strategies, advanced protection, risk management and operational resilience.
This document discusses a value-based approach to cybersecurity risk management that focuses on prioritizing strategic decisions. It defines value at risk (VaR) as the largest potential loss given a probability and outlines why VaR is useful for understanding problems, analyzing risks, prioritizing tasks, and communicating risks effectively. The document provides a use case applying VaR to assess the risk of potential losses from an endpoint privileged management system. It shows how VaR can quantify risk exposure and help determine how much should be invested in controls to mitigate threats and reduce losses.
** CyberSecurity Certification Training: https://www.edureka.co/cybersecurity-certification-training **
This Edureka tutorial on "Cybersecurity Frameworks" will help you understand why and how the organizations are using the cybersecurity framework to Identify, Protect and Recover from cyber attacks.
Cybersecurity Training Playlist: https://bit.ly/2NqcTQV
Best Practices and ROI for Risk-based Vulnerability ManagementResolver Inc.
This document discusses best practices for risk-based vulnerability management. It begins with an introduction and agenda. It then covers common vulnerability management challenges such as debate over metrics, prioritizing remediation, and lack of governance. Recommendations for improving vulnerability management programs are provided, including implementing strong governance, classifying assets, enriching vulnerability data with threat and exploit data, calculating risk scores, automating processes, and reporting. A case study is presented on the return on investment of automation. The document concludes with introductions to the RiskVision vulnerability management solution and representatives.
This document discusses cybersecurity risks and strategies for insurers. It notes that as cyber threats have increased, insurers must gain a deeper understanding of cyber risks to develop effective cyber liability policies. Insurers need to maintain the confidentiality, integrity, and availability of systems and data. The document recommends that insurers take proactive approaches to cybersecurity, such as developing long-term security programs, investing in cybersecurity, and integrating cyber risks into enterprise risk management. It also discusses emerging threats, the importance of data integrity, and how technologies like keyless signature infrastructure can help address issues.
ITIL® Tutorial for Beginners | ITIL® Foundation Training | EdurekaEdureka!
YouTube Link: https://www.youtube.com/watch?v=ocYToLN9vrQ
** ITIL® Foundation Certification Training: https://www.edureka.co/itil-foundation-sp**
This Edureka video on 'ITIL® Tutorial for Beginners' will help you understand ITIL® Foundation and the various fundamental concepts surrounding this certification. It will also talk about why one should do ITIL® Certification and how it helps an organization in delivering valuable services to its customers.
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
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Facebook: https://www.facebook.com/edurekaIN/
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Castbox: https://castbox.fm/networks/505?country=in
How to become a Cybersecurity Engineer? | Cybersecurity Salary | Cybersecurit...Edureka!
** Cybersecurity Training: https://www.edureka.co/cybersecurity-certification-training **
This Edureka live session on "How to become a Cybersecurity Engineer" covers all the basic aspects of becoming a certified Cybersecurity Engineer.
Below is the list of topics covered in this session:
1. Who is a Cybersecurity Engineer?
2. Cybersecurity Engineer Job Roles
3. Cybersecurity Engineer Job Skills
4. Cybersecurity Engineer Career Pathway
5. Cybersecurity Engineer Salary
Follow us to never miss an update in the future.
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
This document provides an overview of ISO27001's risk assessment approach, which involves identifying assets, threats, vulnerabilities and controls to determine inherent and residual risks. Key steps include identifying high value assets, threats against those assets, vulnerabilities that could be exploited by threats, inherent risk levels without controls, existing controls, and residual risk levels with controls in place. Risks still above thresholds after controls would be added to an information security risk register for ongoing treatment and monitoring.
The document summarizes G. Ersen Celebi's final work presented to Marmara University's Institute for Graduate Studies. It provides details of Celebi successfully defending his master's thesis titled "Business Case for a CoE" on December 27, 2012. The thesis was found to be satisfactory by the examination committee which included Celebi's advisor, Prof. Dr. Neset Kadirgan. Additionally, the Executive Committee of the Institute approved Celebi being granted a Master of Science in Engineering Management on the same date.
What is Agile Service Management? Why Is it Important? ITSM Academy WebinarITSM Academy, Inc.
There has been a lot of buzz lately about the need for IT to be more “agile”. While the term Agile is freely used, there is not a clear definition of what “being agile” actually means, particularly in the context of IT support and service management. This webinar explores the concept of Agile Service Management and how agility helps IT service providers better meet the rapidly changing requirements of business and customers.
Cryptika cybersecurity - company profileSafwan Talab
Why Choose Cryptika
Weaknesses in information security can jeopardize your mission, threaten your profitability, and invite fines and penalties from regulatory bodies.
If you aren’t completely confident in your information security posture or your ability to manage IT risk, talk to Cryptika.
Our cyber security consultants provide services and solutions that deliver continuous security assurance for business, government, and critical infrastructure.
By having around the clock monitoring and analysis, security is now a business enabler to help enterprises embark on their transformation journey confidently...
لماذا عليك اختيار كريبتيكا
نقاط الضعف في أمن المعلومات يمكن أن تعرض مهمتك للخطر، وقد تهدد الربحية الخاصة بك، او تجلب لمؤسستك الغرامات والعقوبات من الهيئات التنظيمية.
إذا لم تكن واثقًا تمامًا من وضع أمان معلوماتك أو قدرتك على إدارة مخاطر تكنولوجيا المعلومات، فتحدث إلى كريبتيكا.
يقدم مستشارو الأمن الرقمي لدينا الخدمات والحلول التي توفر ضمانًا أمنيًا مستمرًا للأعمال والحوكمة والبنية التحتية الحيوية.
من خلال المراقبة والتحليل على مدار الساعة، أصبح الأمن الآن أداة تمكين الأعمال لمساعدة الشركات على الشروع في رحلة تحولها الرقمي بثقة ...
Cybersecurity: Cyber Risk Management for Banks & Financial InstitutionsShawn Tuma
Everyone should now understand that no bank or financial institution is immune from cyber risk. Many are now ready to move forward with improving their cyber risk posture but do not know what to do next or how to prioritize their resources. Recognizing that cybersecurity is an overall business risk issue that must be properly managed to comply with many laws and regulations governing banks and financial institutions, this presentation will provide a strategy for how to better understand and manage such risks by:
(1) Providing an overview of the legal and regulatory framework;
(2) Examining the most likely real-world risks; and
(3) Providing strategies for how to manage such risks, including cyber insurance and the development and implementation of an appropriate cyber risk management program (which is not as difficult as it sounds).
Shawn E. Tuma, cybersecurity and data privacy attorney at Spencer Fane, LLP, delivered the presentation titled Cybersecurity: Cyber Risk Management for Banks & Financial Institutions (and Attorneys Who Represent Them) at the Southwest Association of Bank Counsel 42nd Annual Convention on September 20, 2018 (formerly, Texas Association of Bank Counsel).
The document provides an overview of the CISSP certification course. It outlines the 8 domains that will be covered in the CISSP certification exam: Security and Risk Management, Asset Security, Security Engineering, Communications and Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, and Software Development Security. It also provides details about the exam such as the number of questions, time limit, and materials allowed.
Delivered 1 - day Practical Threat Hunting workshop at sacon.io in Bangalore,India balancing on developing the threat hunting program in organization, how and where to start from as well threat hunting demos as it would look on the ground with hands on labs for 100+ participants.
Discussion of how security is in crisis but DevSecOps offers a new playbook and gives security a path to influence. Taking a look at the WAF space, we look at how Signal Sciences has created feedback between Dev and Ops and Security to create new value.
Every organization has security concerns. ePlus Security Consulting Services can help you make sense of it all. Contact ePlus today to start addressing today's security challenges.
This document provides a summary of Adarsh H's professional experience and qualifications. It includes information on his educational background such as a Bachelor's degree in Computer Science and Engineering and an MBA in Information Technology. It also lists his professional experience of over 6 years working in IT security compliance and risk assessment roles for organizations like FireEye Cybersecurity and Fidelity Information Services. His responsibilities have included conducting network audits, risk assessments, information security awareness training, and ensuring compliance with ISO security standards like ISO 27001. The document details his technical skills and certification preparations in areas like ethical hacking, Cisco networking, and ISACA's CISA certification.
Office 365 related incidents are at an all time high, and despite the high adoption rates across industries, most companies still lack the ability to enforce proper security controls and they also lack the knowledge to respond to incidents quickly and effectively.
In this presentation, I will discuss attacker patterns in O365 environments, how to collect the data you need during an incident, and how to respond to questions from CISOs and lawyers, and tell some Incident Response war stories along the way. We will also look into some of the new techniques attackers are using to perform things like MFA bypass, new features that Microsoft is rolling out to assist Incident Responders (such as MailItemsAccessed operations), and ways to automate and prepare for such an attack.
This document is a presentation on information security and business continuity. It covers topics such as ISO 27001 on information security, risk management, laws relating to information security in Qatar, and examples of product recalls due to incidents. The presentation provides an overview of ISO 27001, including its structure following the PDCA model and the roles of internal and external interested parties. It also discusses why information needs protection due to threats and vulnerabilities, and the principles of information security management systems.
Top 10 Reasons to Learn Cybersecurity | Why Cybersecurity is Important | EdurekaEdureka!
** Cybersecurity Online Training: https://www.edureka.co/cybersecurity-certification-training**
This Edureka tutorial talks about the Top 10 Reasons to Learn Cybersecurity and what makes the Cybersecurity a lucrative career choice.
Cybersecurity Training Playlist: https://bit.ly/2NqcTQV
Extend Your Market Reach with IBM Security QRadar for MSPsIBM Security
View on-demand recording: http://securityintelligence.com/events/ibm-security-qradar-for-msps/
As the number of security events grow in complexity and frequency, your clients are likely looking for ways to deploy leading security capabilities to gain more comprehensive security visibility across their operations. With the next release of IBM Security QRadar, you have an enhanced opportunity to deliver a best-in-class security intelligence solution to your broad base of customers.
Join us for a webcast presented by Vijay Dheap, IBM Security Global Solutions Manager, to learn about the new features of IBM Security QRadar designed especially for Managed Service Providers. He will cover:
- Centralized views and incident management with extensive APIs
- Flexible MSP pricing options
- Horizontal, snap-on scalability that is cloud ready
Cloudflare speeds up and protects millions of websites, APIs, SaaS services, and other properties connected to the Internet. Our Anycast technology enables our benefits to scale with every server we add to our growing footprint of data centers.
This document outlines the various management practices covered by ITIL 4, including service management practices such as service desk, incident management, and problem management. It also lists technical management practices, general management practices, and other areas of management like risk management, information security management, measurement and reporting, and continual improvement.
Cybersecurity Tools | Popular Tools for Cybersecurity Threats | Cybersecurity...Edureka!
** CyberSecurity Certification Training: https://www.edureka.co/cybersecurity-certification-training **
This Edureka tutorial on "Cybersecurity Tools" gives an introduction to the various tools used in the industry for the purpose of cybersecurity. You get to know different kinds of security tools in today's IT world and how they protect us against cyber threats/attacks. The following tools are discussed in this tutorial:
- BluVector
- Bricata
- Cloud Defender
- Contrast Security
- Digital Guardian
- Intellicta
- Mantix4
- SecBI
Cybersecurity Training Playlist: https://bit.ly/2NqcTQV
Stepping-stones of enterprise-architecture: Process and practice in the real...Tetradian Consulting
The document discusses adapting the TOGAF enterprise architecture framework to have whole-enterprise scope rather than just focusing on IT. It proposes a stepped maturity model with 7 "stepping stones" to gradually expand the architecture's coverage. Each step builds on the previous to ultimately integrate all of an organization's business, people, information, and physical assets. The steps are described as preparing foundations, building an enterprise overview, rationalizing existing systems, guiding strategic change, designing for real-world constraints, and pulling everything together into a service-oriented enterprise.
This document discusses Palo Alto Networks' CN-Series Kubernetes Next Generation Firewall (NGFW). It provides an overview of CN-Series' container network security capabilities including outbound traffic protection with URL filtering and threat prevention demonstrations. The document also reviews CN-Series' container-native architecture, easy Kubernetes orchestration using Helm charts, and product details such as supported infrastructures, software versions, performance metrics, and licensing model.
Software Bill of Materials - Accelerating Your Secure Embedded Development.pdfICS
This webinar will cover why SBOMs should be required to improve software supply chain security, what to look for in a SBOM and how to evaluate open source and third-party components as well as how to use a SBOM to identify software risk and eliminate vulnerabilities throughout the software supply chain.
The document discusses business continuity management and planning. It provides an overview of BCM and related concepts like business continuity planning and disaster recovery planning. It highlights the importance of having a comprehensive BCM framework that is tested. It also discusses risk management, planning considerations, the BCM planning and recovery process, and provides an assessment questionnaire to evaluate a BCM program.
This presentation analyzes the SaaS Business Model. It also gives examples of SaaS providers/vendors, and companies that used these services and how they benefited.
In conclusion, I analyze the implications of SaaS and see how it can help improve business IT strategy through cost savings, increased productivity, improved collaboration, and maintaining your competitive advantage.
Implementation of Amazon Connect, Powered by Accenture (FSV306-S) - AWS re:In...Amazon Web Services
Mutual of Omaha implemented Amazon Connect for its contact center to improve the customer experience and enable scalability. An assessment found gaps between Mutual of Omaha's contact center capabilities and its customer-focused strategy. Amazon Connect was selected after a proof of concept demonstrated its ability to deliver an exceptional customer experience. The implementation has supported over 700 live agents across 140+ contact flows. Future plans include analytics-driven optimizations and omnichannel integration.
The document summarizes G. Ersen Celebi's final work presented to Marmara University's Institute for Graduate Studies. It provides details of Celebi successfully defending his master's thesis titled "Business Case for a CoE" on December 27, 2012. The thesis was found to be satisfactory by the examination committee which included Celebi's advisor, Prof. Dr. Neset Kadirgan. Additionally, the Executive Committee of the Institute approved Celebi being granted a Master of Science in Engineering Management on the same date.
What is Agile Service Management? Why Is it Important? ITSM Academy WebinarITSM Academy, Inc.
There has been a lot of buzz lately about the need for IT to be more “agile”. While the term Agile is freely used, there is not a clear definition of what “being agile” actually means, particularly in the context of IT support and service management. This webinar explores the concept of Agile Service Management and how agility helps IT service providers better meet the rapidly changing requirements of business and customers.
Cryptika cybersecurity - company profileSafwan Talab
Why Choose Cryptika
Weaknesses in information security can jeopardize your mission, threaten your profitability, and invite fines and penalties from regulatory bodies.
If you aren’t completely confident in your information security posture or your ability to manage IT risk, talk to Cryptika.
Our cyber security consultants provide services and solutions that deliver continuous security assurance for business, government, and critical infrastructure.
By having around the clock monitoring and analysis, security is now a business enabler to help enterprises embark on their transformation journey confidently...
لماذا عليك اختيار كريبتيكا
نقاط الضعف في أمن المعلومات يمكن أن تعرض مهمتك للخطر، وقد تهدد الربحية الخاصة بك، او تجلب لمؤسستك الغرامات والعقوبات من الهيئات التنظيمية.
إذا لم تكن واثقًا تمامًا من وضع أمان معلوماتك أو قدرتك على إدارة مخاطر تكنولوجيا المعلومات، فتحدث إلى كريبتيكا.
يقدم مستشارو الأمن الرقمي لدينا الخدمات والحلول التي توفر ضمانًا أمنيًا مستمرًا للأعمال والحوكمة والبنية التحتية الحيوية.
من خلال المراقبة والتحليل على مدار الساعة، أصبح الأمن الآن أداة تمكين الأعمال لمساعدة الشركات على الشروع في رحلة تحولها الرقمي بثقة ...
Cybersecurity: Cyber Risk Management for Banks & Financial InstitutionsShawn Tuma
Everyone should now understand that no bank or financial institution is immune from cyber risk. Many are now ready to move forward with improving their cyber risk posture but do not know what to do next or how to prioritize their resources. Recognizing that cybersecurity is an overall business risk issue that must be properly managed to comply with many laws and regulations governing banks and financial institutions, this presentation will provide a strategy for how to better understand and manage such risks by:
(1) Providing an overview of the legal and regulatory framework;
(2) Examining the most likely real-world risks; and
(3) Providing strategies for how to manage such risks, including cyber insurance and the development and implementation of an appropriate cyber risk management program (which is not as difficult as it sounds).
Shawn E. Tuma, cybersecurity and data privacy attorney at Spencer Fane, LLP, delivered the presentation titled Cybersecurity: Cyber Risk Management for Banks & Financial Institutions (and Attorneys Who Represent Them) at the Southwest Association of Bank Counsel 42nd Annual Convention on September 20, 2018 (formerly, Texas Association of Bank Counsel).
The document provides an overview of the CISSP certification course. It outlines the 8 domains that will be covered in the CISSP certification exam: Security and Risk Management, Asset Security, Security Engineering, Communications and Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, and Software Development Security. It also provides details about the exam such as the number of questions, time limit, and materials allowed.
Delivered 1 - day Practical Threat Hunting workshop at sacon.io in Bangalore,India balancing on developing the threat hunting program in organization, how and where to start from as well threat hunting demos as it would look on the ground with hands on labs for 100+ participants.
Discussion of how security is in crisis but DevSecOps offers a new playbook and gives security a path to influence. Taking a look at the WAF space, we look at how Signal Sciences has created feedback between Dev and Ops and Security to create new value.
Every organization has security concerns. ePlus Security Consulting Services can help you make sense of it all. Contact ePlus today to start addressing today's security challenges.
This document provides a summary of Adarsh H's professional experience and qualifications. It includes information on his educational background such as a Bachelor's degree in Computer Science and Engineering and an MBA in Information Technology. It also lists his professional experience of over 6 years working in IT security compliance and risk assessment roles for organizations like FireEye Cybersecurity and Fidelity Information Services. His responsibilities have included conducting network audits, risk assessments, information security awareness training, and ensuring compliance with ISO security standards like ISO 27001. The document details his technical skills and certification preparations in areas like ethical hacking, Cisco networking, and ISACA's CISA certification.
Office 365 related incidents are at an all time high, and despite the high adoption rates across industries, most companies still lack the ability to enforce proper security controls and they also lack the knowledge to respond to incidents quickly and effectively.
In this presentation, I will discuss attacker patterns in O365 environments, how to collect the data you need during an incident, and how to respond to questions from CISOs and lawyers, and tell some Incident Response war stories along the way. We will also look into some of the new techniques attackers are using to perform things like MFA bypass, new features that Microsoft is rolling out to assist Incident Responders (such as MailItemsAccessed operations), and ways to automate and prepare for such an attack.
This document is a presentation on information security and business continuity. It covers topics such as ISO 27001 on information security, risk management, laws relating to information security in Qatar, and examples of product recalls due to incidents. The presentation provides an overview of ISO 27001, including its structure following the PDCA model and the roles of internal and external interested parties. It also discusses why information needs protection due to threats and vulnerabilities, and the principles of information security management systems.
Top 10 Reasons to Learn Cybersecurity | Why Cybersecurity is Important | EdurekaEdureka!
** Cybersecurity Online Training: https://www.edureka.co/cybersecurity-certification-training**
This Edureka tutorial talks about the Top 10 Reasons to Learn Cybersecurity and what makes the Cybersecurity a lucrative career choice.
Cybersecurity Training Playlist: https://bit.ly/2NqcTQV
Extend Your Market Reach with IBM Security QRadar for MSPsIBM Security
View on-demand recording: http://securityintelligence.com/events/ibm-security-qradar-for-msps/
As the number of security events grow in complexity and frequency, your clients are likely looking for ways to deploy leading security capabilities to gain more comprehensive security visibility across their operations. With the next release of IBM Security QRadar, you have an enhanced opportunity to deliver a best-in-class security intelligence solution to your broad base of customers.
Join us for a webcast presented by Vijay Dheap, IBM Security Global Solutions Manager, to learn about the new features of IBM Security QRadar designed especially for Managed Service Providers. He will cover:
- Centralized views and incident management with extensive APIs
- Flexible MSP pricing options
- Horizontal, snap-on scalability that is cloud ready
Cloudflare speeds up and protects millions of websites, APIs, SaaS services, and other properties connected to the Internet. Our Anycast technology enables our benefits to scale with every server we add to our growing footprint of data centers.
This document outlines the various management practices covered by ITIL 4, including service management practices such as service desk, incident management, and problem management. It also lists technical management practices, general management practices, and other areas of management like risk management, information security management, measurement and reporting, and continual improvement.
Cybersecurity Tools | Popular Tools for Cybersecurity Threats | Cybersecurity...Edureka!
** CyberSecurity Certification Training: https://www.edureka.co/cybersecurity-certification-training **
This Edureka tutorial on "Cybersecurity Tools" gives an introduction to the various tools used in the industry for the purpose of cybersecurity. You get to know different kinds of security tools in today's IT world and how they protect us against cyber threats/attacks. The following tools are discussed in this tutorial:
- BluVector
- Bricata
- Cloud Defender
- Contrast Security
- Digital Guardian
- Intellicta
- Mantix4
- SecBI
Cybersecurity Training Playlist: https://bit.ly/2NqcTQV
Stepping-stones of enterprise-architecture: Process and practice in the real...Tetradian Consulting
The document discusses adapting the TOGAF enterprise architecture framework to have whole-enterprise scope rather than just focusing on IT. It proposes a stepped maturity model with 7 "stepping stones" to gradually expand the architecture's coverage. Each step builds on the previous to ultimately integrate all of an organization's business, people, information, and physical assets. The steps are described as preparing foundations, building an enterprise overview, rationalizing existing systems, guiding strategic change, designing for real-world constraints, and pulling everything together into a service-oriented enterprise.
This document discusses Palo Alto Networks' CN-Series Kubernetes Next Generation Firewall (NGFW). It provides an overview of CN-Series' container network security capabilities including outbound traffic protection with URL filtering and threat prevention demonstrations. The document also reviews CN-Series' container-native architecture, easy Kubernetes orchestration using Helm charts, and product details such as supported infrastructures, software versions, performance metrics, and licensing model.
Software Bill of Materials - Accelerating Your Secure Embedded Development.pdfICS
This webinar will cover why SBOMs should be required to improve software supply chain security, what to look for in a SBOM and how to evaluate open source and third-party components as well as how to use a SBOM to identify software risk and eliminate vulnerabilities throughout the software supply chain.
The document discusses business continuity management and planning. It provides an overview of BCM and related concepts like business continuity planning and disaster recovery planning. It highlights the importance of having a comprehensive BCM framework that is tested. It also discusses risk management, planning considerations, the BCM planning and recovery process, and provides an assessment questionnaire to evaluate a BCM program.
This presentation analyzes the SaaS Business Model. It also gives examples of SaaS providers/vendors, and companies that used these services and how they benefited.
In conclusion, I analyze the implications of SaaS and see how it can help improve business IT strategy through cost savings, increased productivity, improved collaboration, and maintaining your competitive advantage.
Implementation of Amazon Connect, Powered by Accenture (FSV306-S) - AWS re:In...Amazon Web Services
Mutual of Omaha implemented Amazon Connect for its contact center to improve the customer experience and enable scalability. An assessment found gaps between Mutual of Omaha's contact center capabilities and its customer-focused strategy. Amazon Connect was selected after a proof of concept demonstrated its ability to deliver an exceptional customer experience. The implementation has supported over 700 live agents across 140+ contact flows. Future plans include analytics-driven optimizations and omnichannel integration.
Profitability: SaaS Versus On Premise SolutionsAspire Systems
SaaS is being increasingly adopted and is even considered a savior model in this economy due to the zero upfront CAPEX for buyers. Still the question remains if SaaS is a profitable model for solution providers? Regardless of the longer sales cycles, is the on-premise solution providing faster break-even?
This webinar moderated by Aspire Systems, where Amy Wohl of Wohl Associates and Alex Ginger, Director of Active Operations Management International, a SaaS provider discussed the two business models, in light of the current economic situation.
Some of key topics discussed were:
- Cost factors – developmental, operational and marketing costs
- Revenue factors – sales cycle, pricing models, etc.
- Benefits/drawbacks of both the business models
- Will a hybrid pricing/delivery model provide better benefits?
Ally Bank & Cognizant: Transforming Customer Experience Using Amazon Alexa - ...Amazon Web Services
Given the increasing popularity of natural language interfaces such as Voice as User technology or conversational artificial intelligence (AI), Ally® Bank was looking to interact with customers by enabling direct transactions through conversation or voice. They also needed to develop a capability that allows third parties to connect to the bank securely for information sharing and exchange, using oAuth, an authentication protocol seen as the future of secure banking technology. Cognizant’s Architecture team partnered with Ally Bank’s Enterprise Architecture group and identified the right product for oAuth integration with Amazon Alexa and third-party technologies. In this session, we discuss how building products with conversational AI helps Ally Bank offer an innovative customer experience; increase retention through improved data-driven personalization; increase the efficiency and convenience of customer service; and gain deep insights into customer needs through data analysis and predictive analytics to offer new products and services.
Session sponsored by Cognizant
MCL202_Ally Bank & Cognizant Transforming Customer Experience Using Amazon AlexaAmazon Web Services
Given the increasing popularity of natural language interfaces such as Voice as User technology or conversational artificial intelligence (AI), Ally® Bank was looking to interact with customers by enabling direct transactions through conversation or voice. They also needed to develop a capability that allows third parties to connect to the bank securely for information sharing and exchange, using oAuth, an authentication protocol seen as the future of secure banking technology. Cognizant’s Architecture team partnered with Ally Bank’s Enterprise Architecture group and identified the right product for oAuth integration with Amazon Alexa and third-party technologies. In this session, we discuss how building products with conversational AI helps Ally Bank offer an innovative customer experience; increase retention through improved data-driven personalization; increase the efficiency and convenience of customer service; and gain deep insights into customer needs through data analysis and predictive analytics to offer new products and services.
Session sponsored by Cognizant
Avaya Proactive Outreach Manager by Nitin Shroff (Product Manager) presented to the presentation to the US Avaya Proactive Contact User Group Conferece - September 2014
Building end-to-end IT Lifecycle Mgmt & Workflows with AWS Service Catalog - ...Amazon Web Services
In this session, you’ll learn how to leverage AWS Service Catalog, AWS Lambda, AWS Config and AWS CloudFormation to create a robust, agile environment while maintaining enterprise standards, controls and workflows. Fannie Mae demonstrates how they are leveraging this solution to integrate with their existing workflows and CMDB/ITSM systems to create an end-to-end automated and agile IT lifecycle and workflow.
BusinessIntelligenze is an expert BI company that specializes in creating and deploying cloud and mobile solutions. They offer a SaaS business intelligence platform that allows business users to access and analyze data independently through an easy-to-use interface. Their methodology focuses on fast deployments and low costs. They have expertise across technologies and take a partnership approach to seamlessly extend their clients' organizations.
Acesoft Labs is a global IT services and consulting firm headquartered in Silicon Valley, CA with a development center in Bengaluru, India. It offers a wide range of technology and business solutions including application development, testing, enterprise solutions, and staffing services. Acesoft prides itself on providing innovative solutions through experienced engineers and focusing on meeting client needs with high-quality solutions.
AWS Cloud Adoption Framework and WorkshopsTom Laszewski
The presentation covers the AWS Cloud Adoption Framework (CAF). AWS CAF helps organization accelerate their cloud adoption journey. The framework includes six perspectives - business, people, governance, security, operations, and platform. These six perspectives are used during CAF Envision, Alignment, and Cloud Capability Assessment workshops to enable the art of the possible, identify and mitigate organizational and technology impediments, and score the cloud capabilities of an organization.
Avancer Software Solutions - Web Design, Software Development Companybalaseo1
Avancer software solutions is a company for Web design, Web development and Software development in Chennai India. We Provide solutions for all web development services, Mobile Application Services, e commerce services, web hosting services, software development services using php, dotnet and java development
Cloud migration is more than simply a business efficiency or a cost-saving measure. It’s a critical step towards digital transformation, innovation and operational resilience that has opened up opportunities for those who’ve embraced cloud adoption. Whether you are looking to embark on your cloud migration or scaling the number of applications you’re moving to the cloud, it does not need to be a daunting task or one that you go at alone. AWS offers 10 years of experience helping businesses to efficiently move their legacy on-premises systems to the cloud. We work closely alongside numerous local delivery partners to help you meet your business needs. Our Cloud Migration insights forum helps you to learn how to simplify your cloud journey with AWS. This desk was presented to a New Zealand audience and has NZ specific examples.
The document provides an overview of Avaya's contact center and outbound solutions including:
- An overview of Avaya's contact center initiatives and outbound roadmap.
- Details on Proactive Outreach Manager, Proactive Contact 5.1, and Outbound Contact Express.
- The contact center roadmap outlining solutions available in 2013 and 2014.
- Best practices for evolving contact center solutions to experience management.
Here are the key steps to build an effective business case:
1. Understand your current environment - inventory applications, infrastructure, costs including facilities, hardware, software licenses, support contracts, staffing.
2. Define business drivers and objectives - increased agility, innovation, cost reduction. Quantify benefits like productivity gains, faster time to market.
3. Estimate migration costs - use tools to assess applications, estimate effort to migrate/modernize using lift and shift, refactoring. Factor professional services.
4. Calculate cost savings and returns - use TCO calculators to forecast ongoing cloud costs vs current. Analyze payback periods and returns using migration costs and ongoing savings.
5. Address risks
IntegrationWorks: Grow Your Business with the API EconomyLara Pascoe
This document summarizes a presentation about APIs and microservices. It discusses how digital companies have adopted microservices at scale due to their business models and technical foundations, while traditional enterprises face more challenges. It then demonstrates IBM API management and StrongLoop products, showing how they can help companies expose and manage APIs internally and externally. The presentation concludes by announcing a new IBM product that integrates API management and development capabilities.
Asbrainz Technologies is an IT consulting firm that provides services and builds solutions to empower businesses through technology. It was founded by technical graduates with over 10 years of experience. The company has expertise in areas like web and mobile applications, cloud services, BI and analytics. It follows agile and waterfall methodologies and focuses on quality, customer satisfaction, and diversifying its portfolio. The company offers services like consulting, development, and maintenance using a flexible engagement model.
Grant Irons, Global APN Enablement Leader shares on the AWS Partner Network & the various tiers, how to Get Started on APN, training & certification programs available and success stories during the AWS ASEAN Partner Techshift.
Strategic Approaches to AWS Enterprise Application Migration - Technical 201Amazon Web Services
This session profiles a number of approaches Australian Enterprises are taking to move their most critical applications to the Cloud. We all examine a number of short and long-term approaches to effectively move, optimise, and support their enterprise applications.
We will then deep dive with an examination of the development of the Qantas Cloud Platform (QCP) and migration of key Qantas applications.
Speaker: George Watts, Consultant, Amazon Web Services
Featured Customer - Qantas
Building a scalable and profitable saa s business modelkanimozhin
The document discusses building a scalable and profitable SaaS business model. It outlines challenges in areas like sales, customer service, and product engineering for SaaS companies. It then presents the Cello solution, a suite of services that can help with business management, customer service, and creating an engineered product. Cello addresses issues like subscription management, customer implementation, product scalability, and security. The presentation emphasizes that being successful in SaaS requires focusing on both selling capabilities and customer service operations, in addition to core engineering of the product.
This document discusses building a scalable and profitable software as a service (SaaS) business model. It covers common challenges in SaaS business management, customer service, and product engineering. It then introduces Cello as a solution that provides features and services to help address these challenges, including automating customer implementations and requests, tracking usage and payments, and enabling self-service customer portals. Cello aims to help SaaS businesses scale efficiently while improving the customer experience.
Similar to Designing an OmniChannel Digital Engagement Experience (20)
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentations
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Introducing Milvus Lite: Easy-to-Install, Easy-to-Use vector database for you...Zilliz
Join us to introduce Milvus Lite, a vector database that can run on notebooks and laptops, share the same API with Milvus, and integrate with every popular GenAI framework. This webinar is perfect for developers seeking easy-to-use, well-integrated vector databases for their GenAI apps.
20 Comprehensive Checklist of Designing and Developing a WebsitePixlogix Infotech
Dive into the world of Website Designing and Developing with Pixlogix! Looking to create a stunning online presence? Look no further! Our comprehensive checklist covers everything you need to know to craft a website that stands out. From user-friendly design to seamless functionality, we've got you covered. Don't miss out on this invaluable resource! Check out our checklist now at Pixlogix and start your journey towards a captivating online presence today.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
When it comes to your customers, experience is everything. Everything happens on your customers’ terms. It’s so much more than being there when they pick up the phone, send an email or a text. It’s more than omnichannel. It’s delivering the best customer experience, every touch, every device, every time. Avaya Oceana is the next generation in multi-touch, context-driven customer engagement solutions.
You want a solution where you can provide compelling customer experiences to your customers across all channels and not end up with a spaghetti solution or a spaghetti functional design in your contact center. You want a single solution and this is what we are solving with Oceana.
We’re leveraging our key assets – Avaya Breeze and integration with Avaya Aura Call Center Elite and this is the key to our solution. You might be thinking that Avaya Oceana is coming out of left field since we announced it in July and are delivering it in October – and how are we able to do that so fast, and how will it have all the functionality that you need?
The reason is that we’ve really been working on this for almost 5 years. The first step is Avaya Breeze and the Snap-Ins already working on the platform. Work Assignment, Engagement Designer, Context Store, Co-Browse and so on. All these assets are being leveraged and coming together. We are also building new things in terms of Chat, email and so on and creating this compelling solution which sits on one common platform and everything is similar to a Snap-In. Its an elegant architecture and it allows you to easily extend as you go along.
So sitting on Avaya Breeze, leveraging the Snap-Ins we already have, we are providing the next generation routing solution using Engagement Designer where you can create visual workflows and those workflows are not limited to the contact center, they can extend to the enterprise. Obviously it will also do all the contact center workflows you need to do in terms of being able to go to the CRM system and get more data and so on.
Then the way we match the incoming interaction with the customer is changing, going from traditional routing to attribute matching. The idea here is that you can augment the incoming interaction with all the details you can muster up from your systems – you know the customer is looking for this product, whether they are a VIP customer or not, and in the future you can also make calls to 3rd party systems – to figure out the age of the person, demographics, what their interests are – you can use all that information to find the most appropriate agent.
You can treat the agent population and also the experts as one pool. You don’t need to figure out if they belong to this que or that que – they can all be in one pool and be assigned attributes, so lets say that I am an agent – and I speak Spanish and I know this product and this is the age and the interests, and we can use all that information to match the work with the customer.
This dramatically changes how people can do routing in the contact center, and the other key point is that this routing applies to all the channels – so you don’t have to learn different ways to route different media, it becomes one engine and you can setup workflows for all the media; and not many companies can do this.
Then the other big thing we are doing is really leveraging the context. Using the Context Store, you store the context of the customer and you can use it in two ways.
One is that you can use it for routing decisions, for example, in the IVR you collected certain information and based on the information you can make certain routing decisions intelligently and you can use the information to paint a visual of the customer for the agent – so they can see when the customer is coming in on a phone call – maybe that they sent an SMS before, or maybe they sent an email before, the agent can visually see what is going on with the customer and they can service the customer in context.
Then from supporting the customer, some customers are still picking up a phone and calling, but a lot of customers want to interact with their mobile device when contacting the company, using social media such as Facebook and they want to contact the company there. Or they want to contact the company through SMS or chat, and with Oceana, we enable the customer to service their customers irrespective of the device they are being contacted on.
When the customer contacts the company, we enable them to service their customers through all the different medias – voice, WebRTC, SMS, email, chat, chatbot, co-browse are there are very rich communication and collaboration capabilities provided for you to service your customers, and these can be form fitted depending on the device the customer is coming from.
As this is a solution, we have designed it in such a way to be easy to administer and report on, and it is tightly integrated with Avaya Aura Call Center Elite, and we’ll discuss in a bit how Oceana and CC Elite work together.
And finally, lets get into the agent experience. Unfortunately the agent experience has been overlooked in many systems. They get an ugly UI, and they typically need to work with many different systems to get their work done. We've spent a lot of time to address how they can effectively work and be productive handling all the different channels. Our new Oceana Workspaces offers a very compelling UI for agents to service their customers in this complex world.
Q&A happens.
This concludes the presentation. Thank you Michael for a great presentation. We hope you enjoyed today’s presentation and if you have any further questions, please reach out to your account manager or authorized partner. If any questions require fuller answers we will follow up with you.
We look forward to seeing you next month on March 14th. We’ll be talking about “the Avaya Cloud strategy and look at how the Avaya Enterprise Cloud has moved from just a way to reduce costs and improve flexibility to a solution that facilitates business transformation and operational growth.”