This document outlines the steps for a design thinking assignment to empathize and define a problem by interviewing a school leaver. The steps include: 1) Mapping out the phases, 2) Mapping out stakeholders, 3) Mapping out topics important to the assignment, 4) Conducting an interview with a school leaver. After the interview, insights will be gathered from quotes and observations and inferences will be made about what the school leaver thinks and feels.