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Robert Derrickson
90 Harper Ridge Road
East Hampstead, New Hampshire 03826
Phone: 603-770-3599
LinkedIn: http://www.linkedin.com/pub/robert-derrickson/1/782/ba6
E-mail: rob@derrickson.com
EDUCATION
MBA with concentration in Banking and Financial Services, Boston University, 2011
Bachelor of Arts in Economics and Political Science, University of New Hampshire
SKILL SUMMARY
Financial Analysis Budgeting/Forecasting Process Improvement Training/Mentoring
Operations Management Market Research Project Management Sales Management
Team Leadership
PROFESSIONAL ACCOMPLISHMENTS
Financial Analysis/Merger Analysis
 Developed and analyzed pro forma financial statements and volume forecasts for proposed merger of
large, regional bank-owned mortgage companies.
 Determined which facilities to retain, which to close/consolidate and set staffing levels for combined
company.
 Developed profit/cost center budgets for resulting combined company branches.
Project Management
 Re-organized workflow and achieved a 37% reduction in processing time
 Developed and managed integration plan for acquired company operations, including product
mapping, customer communication, staffing and relocation of facilities and resources.
 Conducted marketing research, located areas for expansion, negotiated leases, staffed offices and
opened new locations in the northeastern U.S. for a large national mortgage banker.
 Represented the company in state and federal audits, interfaced with federal and state banking
regulators to resolve compliance issues and ensure ongoing adherence to federal and state laws.
 Developed an innovative sales tracking system for use in monitoring goal achievement, which was
adopted nationally by a large national mortgage bank.
Process Improvement
 Reduced production time by 20% and improved customer communication in a multi-office operation in
5 states by re-organizing workflows.
 Standardized workflow and instituted minimum acceptable performance standards for each job
function.
 Improved profitability by 15% through use of innovative staffing techniques which reduced overall
staffing requirements.
Sales Management
 Recruited top producers resulting in an increase in sales to the highest level in sales area history.
 Improved market share rank from #20 to #7 within two years.
 Through effective coaching and careful selection of top producers, improved sales per sales person by
17% in a two year period.
 Authored study proving that the best indicator of sales success is the salesperson’s overall time in the
territory and position, leading to company-wide efforts to reduce turnover.
Robert Derrickson
90 Harper Ridge Road
E. Hampstead, NH 03826
603-770-3599
rob@derrickson.com
Operations Management
 Managed subordinate managers in a multi-state banking operation throughout New England and New
York. Span of control included 5 sales managers, 3 functional operations managers, 31 sales personnel
and 20 support/administrative personnel.
 Turned the office with the highest employee turnover and lowest performance metrics into the best
performer in less than 1 year, resulting in promotion to regional manager.
Training and Mentoring
 Designed and delivered training certification program for newly hired sales personnel.
 Conducted training on new products to ensure regulatory compliance with state and federal laws.
 Provided ongoing sales training and coaching.
EMPLOYMENT HISTORY
Southern New Hampshire University 2012-Present
Instructor of Finance
Bank of America 2012-2013
Home Loans Manager, New Hampshire
Secondary Marketing Resources, Wellesley, Massachusetts 2009-2012
Secondary Market Pricing Analyst
NorthPoint Mortgage, Inc., Bedford, New Hampshire 2009-2012
Senior Loan Officer
MPI, Bedford, New Hampshire 2000-2009
Senior Lender
BankAmerica Mortgage Group, Andover, Massachusetts 1996-2000
Sales Manager
Salem Five Bank, Salem, Massachusetts 1995-1996
Vice President/Regional Manager
Shawmut National, Hartford, Connecticut 1992-1995
Vice President/Area Manager

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Robert Derrickson Resume

  • 1. Robert Derrickson 90 Harper Ridge Road East Hampstead, New Hampshire 03826 Phone: 603-770-3599 LinkedIn: http://www.linkedin.com/pub/robert-derrickson/1/782/ba6 E-mail: rob@derrickson.com EDUCATION MBA with concentration in Banking and Financial Services, Boston University, 2011 Bachelor of Arts in Economics and Political Science, University of New Hampshire SKILL SUMMARY Financial Analysis Budgeting/Forecasting Process Improvement Training/Mentoring Operations Management Market Research Project Management Sales Management Team Leadership PROFESSIONAL ACCOMPLISHMENTS Financial Analysis/Merger Analysis  Developed and analyzed pro forma financial statements and volume forecasts for proposed merger of large, regional bank-owned mortgage companies.  Determined which facilities to retain, which to close/consolidate and set staffing levels for combined company.  Developed profit/cost center budgets for resulting combined company branches. Project Management  Re-organized workflow and achieved a 37% reduction in processing time  Developed and managed integration plan for acquired company operations, including product mapping, customer communication, staffing and relocation of facilities and resources.  Conducted marketing research, located areas for expansion, negotiated leases, staffed offices and opened new locations in the northeastern U.S. for a large national mortgage banker.  Represented the company in state and federal audits, interfaced with federal and state banking regulators to resolve compliance issues and ensure ongoing adherence to federal and state laws.  Developed an innovative sales tracking system for use in monitoring goal achievement, which was adopted nationally by a large national mortgage bank. Process Improvement  Reduced production time by 20% and improved customer communication in a multi-office operation in 5 states by re-organizing workflows.  Standardized workflow and instituted minimum acceptable performance standards for each job function.  Improved profitability by 15% through use of innovative staffing techniques which reduced overall staffing requirements. Sales Management  Recruited top producers resulting in an increase in sales to the highest level in sales area history.  Improved market share rank from #20 to #7 within two years.  Through effective coaching and careful selection of top producers, improved sales per sales person by 17% in a two year period.  Authored study proving that the best indicator of sales success is the salesperson’s overall time in the territory and position, leading to company-wide efforts to reduce turnover.
  • 2. Robert Derrickson 90 Harper Ridge Road E. Hampstead, NH 03826 603-770-3599 rob@derrickson.com Operations Management  Managed subordinate managers in a multi-state banking operation throughout New England and New York. Span of control included 5 sales managers, 3 functional operations managers, 31 sales personnel and 20 support/administrative personnel.  Turned the office with the highest employee turnover and lowest performance metrics into the best performer in less than 1 year, resulting in promotion to regional manager. Training and Mentoring  Designed and delivered training certification program for newly hired sales personnel.  Conducted training on new products to ensure regulatory compliance with state and federal laws.  Provided ongoing sales training and coaching. EMPLOYMENT HISTORY Southern New Hampshire University 2012-Present Instructor of Finance Bank of America 2012-2013 Home Loans Manager, New Hampshire Secondary Marketing Resources, Wellesley, Massachusetts 2009-2012 Secondary Market Pricing Analyst NorthPoint Mortgage, Inc., Bedford, New Hampshire 2009-2012 Senior Loan Officer MPI, Bedford, New Hampshire 2000-2009 Senior Lender BankAmerica Mortgage Group, Andover, Massachusetts 1996-2000 Sales Manager Salem Five Bank, Salem, Massachusetts 1995-1996 Vice President/Regional Manager Shawmut National, Hartford, Connecticut 1992-1995 Vice President/Area Manager