1. Diana Berger
916-223-3628
dberger945@gmail.com
ProfessionalSummary
Dedicated and focused Regional Credit Manager who excels at prioritizing and completing
multiple tasks simultaneously. Specializes in difficult collections of past due accounts
receivable balances. Committed to delivering high quality results with little supervision.
Energetic, organized, and professional.
Strengths
Accomplished Regional Credit Manager Conscientious & understanding supervisor
Diligent collector Observant & supportive co-worker
Helpful problem solver Cooperative & attentive in obtaining resolution
Many years of B2B credit assessment Excellent ability to prioritize time sensitive tasks
Strong analytical ability to work independently or as part of a team
Some training on SAP and experience working with Excel & Word
Experience
2016-Present Sr. Credit Analyst/Succession Credit Mgr. Milgard Window & Door Mfg.
6050 88th Street
Sacramento, CA 95828
Assisted in restructuring credit department Reconciled & Resolved Dealer disputes
Wrote & updated SOP’s for department Managed all Dealer accounts for 2 branches
Prepared & sent Pre-Lien’s Provided Conditional & Unconditional releases
Reviewed a/r cash application batches Managed all new account processes
Participated in Kaizen company events Participated in continued education/training
Collected current & past due balances Prepared & distributed credit hold report
Wrote & Processed Dealer CM’s Managed 3 large Home Builder accounts
Prepared manual billings for Builder a/c’s Scanned & Indexed documents for department
Quarterly Ride-Along’s with Outside Sales Visited Dealer’s in person for relationship building

2. 1990-2015 Regional Credit Manager Huttig Building Products
555 Maryville University Dr. #400
St. Louis, MO 63141
Managed credit department for 9 branches Supervised 5 Division Credit Managers
Completed monthly reports for West Region Mediated difficult accounts
Scheduled & conducted training within dept. Tracked all outside collection accounts
Reviewed & approved all internal write-offs Completed annual reviews for all staff
Negotiated contracts with NACM Monitored all Experian & DNB usage
Approved training classes for staff Arranged training courses for staff
1988-1990 Accounts Receivable Clerk American Building Supply
8360 Elder Creek Rd.
Sacramento, CA 95828
Posted daily cash & checks Ran daily & monthly reports
Balanced all journals Input all write-offs & adjustments
Balanced daily deposits Deposited all monies in bank
1987-1988 Service & Warranty Clerk Florin Road Toyota Dealership
A Snyderman owned dealership
**closed dealership**
Input all service appointments into system Worked up all service orders
Collected monies from customers Input all Factory Warranty work-orders
Handled parts counter Input all history of service work into system
Maintained all work-order files Responsible for daily deposits
Education
1988 Accounting certificate SETA Program Certificate
Sacramento, CA
1983-1986 American River Jr. College 79 Units Completed
Sacramento, CA
1983 Encina High School High School Diploma
Sacramento, CA
***Membership with NACM, CMA, CMAC***
(NACM - National Assoc. Of Credit Managers, CMA - Credit Managers Assoc., CMAC - Credit
Managers Assoc. Of CA)
ProfessionalReferences