Holly Fawcett discusses employee engagement and how businesses can improve it. She explains that employee engagement involves emotional commitment and discretionary effort from employees. She also discusses three key motivators for employees: autonomy, mastery, and purpose. Businesses can use these motivators to increase engagement by providing autonomy through empowerment and transparency, opportunities for mastery through self-directed learning, and clarity on the company's purpose. Engaged employees are more productive, promote the company, and refer potential hires.