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Demand Forecasting
Chapter Outline
 Meaning of Demand Forecasting
 Techniques of Demand Forecasting
 Subjective Methods of Demand Forecasting
 Quantitative Methods of Demand Forecasting
 Limitations of Demand Forecasting
Demand forecasting
 Demand forecasting is the scientific and
analytical estimation of demand for a
product (service) for a particular period of
time.
 It is the process of determining how much
of what products is needed when and
where.
Categories of forecasting
 Macro level
 GDP
 Components of GDP
 Share of manufacturing in total GDP in 2011
 Industry level
 Industry sales- car sales in 2011
 Firm level
 Sales of Tata Indica in 2011
Choice of forecasting technique
 Objective of forecast
 New product, impact of advertisement
 Cost effective
 Opportunity cost of resources employed
 Time perspective
 Urgency of forecast- breaking of epidemic
 Long run/short run
 Availability of data
 Quality and quantity
Techniques of Demand Forecasting
 Qualitative (subjective) technique
 Rely on human judgment and opinion
 Experts’ Opinion
 Group Discussion
 Delphi Method
 Sales force composite
 Opinion polls
 Market research
 Market simulation
 Test marketing
 Surveys of spending plans
 Barometric technique
 Quantitative technique
 Use mathematical or simulation models
 Based on historical demand data or
 Relationship between demand and other
variables
 Naïve techniques
 Trend Projections
 Smoothing Techniques
 Econometric Techniques
Techniques of Demand Forecasting
Qualitative Technique
 Experts opinion
 Group Discussion
 Within a corporation (jury of executive opinion)
 Structured discussion on topics/ forums
 Eg., stock market, beauty products
 Experts opinion
 Delphi Method (Rand Corporation in 1950)
 Forecast the impact of technology on warfare
 Experts do not meet face to face
 Sequential series of written Q & A
 Consolidated opinions of experts is sent for
revised views till conclusions converge on a
point.
Qualitative Technique
 Expert’s opinion- Delphi Method
 Merits
 Decisions are enriched with the experience of
competent experts.
 Very useful when product is absolutely new to all
the markets.
 Demerits
 Experts’ may involve some amount of bias.
 Sometimes difficulty in assessing the degree of
expertise
 With external experts, risk of loss of confidential
information to rival firms.
Qualitative Technique
 Sales force composite
 Salespersons are asked about estimated sales
targets in their respective sales territories in a
given period of time.
 Merits
 Cost effective as no additional cost is incurred
on collection of data.
 Estimated figures are more reliable, as they
are based on the notions of salespersons in
direct contact with their customers.
Qualitative Technique
 Demerits
 Results may be conditioned by the bias of
optimism (or pessimism) of salespersons.
 Salespersons may be unaware of the economic
environment of the business and may make
wrong estimates.
 This method is ideal for short term and not for
long term forecasting
Qualitative Technique
 Opinion poll (Buyers’ opinion, consumers
opinion survey)
 consumers future buying intentions of
 Products
 Brand preferences
 Quantities purchased
 Response to price increase
 Implied comparison with competitor’s products
 Census Method: Involves contacting each and every
buyer
 Sample Method: Involves only representative sample
of buyers
Qualitative Technique
 Opinion Poll
 Merits
 Simple to administer and comprehend
 Suitable when no past data available
 Suitable for short term decisions regarding
product and promotion
 Demerits
 Expensive both in terms of resources and time
 Investigators’ bias regarding choice of sample
and questions
Qualitative Technique
 Market research
 Market simulation
 create “artificial market”, consumers are
instructed to shop with some money.
 “Laboratory experiment” ascertains consumers’
reactions to changes in price, packaging, and
even location of the product in the shop
 Grabor-Granger test for pricing strategy
Qualitative Technique
 Market Research- Market simulation
 Merit
 Provides information on changing consumer
behaviour and impact of determinants of
demand
 Very useful in case of new products
 Demerits
 People behave differently when they are being
observed.
 In Grabor-Granger tests consumers may not
quote the price they may pay
Qualitative Technique
 Market Research
 Test marketing
 product is actually sold in certain segments of the
markets
 Location, no. of test markets, duration of test are
very crucial to the success of the results.
 Merits
 Most reliable among qualitative methods.
 Very suitable for new products.
 Less risky than launching the product directly
Qualitative Technique
 Market Research- Test marketing
 Demerits
 Costly
 Requires actual production
 Failure means entire cost of test is sunk.
 Time consuming
 Extrapolation may not give accurate results
 Markets are geographically widely distributed
Qualitative Technique
Qualitative Techniques
 Surveys of spending plans
 More macro type of study
 Income spending habits of consumers
 NSSO survey is India on consumer expenditure
 Proportion of income spent on various items
 Barometric Technique
 Alert economic conditions.
 Helps in predicting future trends on the basis
of index of relevant economic indicators
 Particularly helpful when past data do not show
any trends
 Eg., forecasting the impact of recession of
2008-09
Qualitative Techniques
Qualitative Techniques
 Indicators may be
 Leading indicators
 Indicators that move ahead of economic events
 Export-import values, Building permits
 Coincident indicators
 Move up or down simultaneously with economic
activity
 Industrial production
 Lagging indicators
 Move with economic series after a period of time
 Average duration of employment, commercial and
industrial loan outstanding
Quantitative Techniques
 Naïve forecasting techniques
 Compound Growth Rate
 Trend Projections
 Smoothing Techniques
 Econometric technique
Quantitative Techniques
 Constant compound growth rate
 Appropriate when variable is expected to
increase at a constant percentage
 CGR = (E/B) (1/n)
-1 => E/B = (1+i)n
 E : ending value, B : beginning value, n: no. of
years, i: growth rate
 Demerit
 Does not take the fluctuations into
consideration
Quantitative Techniques
 Trend Projections
 Statistical tool to predict future values of a variable
on the basis of time series data
 Secular Trend (T)
 Direction of movement of data over long period of time
 Cyclical trend (C)
 Business cycles
 Seasonal trend (S)
 Seasonal variations within a year
 Random events (R)
 Have no trend of occurrence
 Additive Form: Y = T + S + C + R
 Multiplicative Form: Y = T x S x C x R
Log Y= log T + log S + log C + log R
 Methods of trend projection
 Graphical
 Linear regression models
 ARIMA or Box Jenkins Method
Quantitative Techniques
 Smoothing Techniques
 Moving Average
 Based on averages of recent past data
 Et+1 = ( Xt +Xt-1+…+Xt-N-1) / N
 E: forecast, X: actual observation
 Eg., 3 month moving average, 5 month moving
average
 Weighted moving average
 Attaching weights to the past data
 Et+1 = ( w1Xt +w2Xt-1+…+wnXt-N-1) / N
Quantitative Techniques
 Exponential smoothing
 Greater weight is assigned to most recent data
 Et+1 = wXt + (1-w)Et
 0< W <1
 Larger the W, greater the importance of the
observation
 If series is volatile – less smoothing effect
Quantitative Techniques
 Econometric Techniques
 Causal or explanatory forecasting techniques
 Regression analysis
 Single equation technique
 Multiple equation technique
 Simultaneous equation technique
Quantitative Techniques
Limitation of Demand forecasting
 Changing fashion changes preferences of
consumers
 Consumers psychology
 Understanding of this is very difficult
 Uneconomical for small firms
 Time required to do the analysis
 Data collection is costly
 Lack of experienced experts
 Lack of past data
Limitations of Demand Forecasting
 Change in Fashion:
 Consumers’ Psychology: Results of forecasting depend
largely on consumers’ psychology, understanding which
itself is difficult.
 Uneconomical: Requires collection of data in huge
volumes and their analysis, which may be too expensive for
small firms to afford. Estimation process may take a lot of
time, which may not be affordable.
 Lack of Experienced Experts: Accurate
forecasting necessitates experienced
experts, who may not be easily available.
Forecasting by less experienced individuals
may lead to erroneous estimates.
 Lack of Past Data: Requires past sales
data, which may not be correctly
available. Typical problem in case for a
new product.

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demand forecasting

  • 2. Chapter Outline  Meaning of Demand Forecasting  Techniques of Demand Forecasting  Subjective Methods of Demand Forecasting  Quantitative Methods of Demand Forecasting  Limitations of Demand Forecasting
  • 3. Demand forecasting  Demand forecasting is the scientific and analytical estimation of demand for a product (service) for a particular period of time.  It is the process of determining how much of what products is needed when and where.
  • 4. Categories of forecasting  Macro level  GDP  Components of GDP  Share of manufacturing in total GDP in 2011  Industry level  Industry sales- car sales in 2011  Firm level  Sales of Tata Indica in 2011
  • 5. Choice of forecasting technique  Objective of forecast  New product, impact of advertisement  Cost effective  Opportunity cost of resources employed  Time perspective  Urgency of forecast- breaking of epidemic  Long run/short run  Availability of data  Quality and quantity
  • 6. Techniques of Demand Forecasting  Qualitative (subjective) technique  Rely on human judgment and opinion  Experts’ Opinion  Group Discussion  Delphi Method  Sales force composite  Opinion polls  Market research  Market simulation  Test marketing  Surveys of spending plans  Barometric technique
  • 7.  Quantitative technique  Use mathematical or simulation models  Based on historical demand data or  Relationship between demand and other variables  Naïve techniques  Trend Projections  Smoothing Techniques  Econometric Techniques Techniques of Demand Forecasting
  • 8. Qualitative Technique  Experts opinion  Group Discussion  Within a corporation (jury of executive opinion)  Structured discussion on topics/ forums  Eg., stock market, beauty products
  • 9.  Experts opinion  Delphi Method (Rand Corporation in 1950)  Forecast the impact of technology on warfare  Experts do not meet face to face  Sequential series of written Q & A  Consolidated opinions of experts is sent for revised views till conclusions converge on a point. Qualitative Technique
  • 10.  Expert’s opinion- Delphi Method  Merits  Decisions are enriched with the experience of competent experts.  Very useful when product is absolutely new to all the markets.  Demerits  Experts’ may involve some amount of bias.  Sometimes difficulty in assessing the degree of expertise  With external experts, risk of loss of confidential information to rival firms. Qualitative Technique
  • 11.  Sales force composite  Salespersons are asked about estimated sales targets in their respective sales territories in a given period of time.  Merits  Cost effective as no additional cost is incurred on collection of data.  Estimated figures are more reliable, as they are based on the notions of salespersons in direct contact with their customers. Qualitative Technique
  • 12.  Demerits  Results may be conditioned by the bias of optimism (or pessimism) of salespersons.  Salespersons may be unaware of the economic environment of the business and may make wrong estimates.  This method is ideal for short term and not for long term forecasting Qualitative Technique
  • 13.  Opinion poll (Buyers’ opinion, consumers opinion survey)  consumers future buying intentions of  Products  Brand preferences  Quantities purchased  Response to price increase  Implied comparison with competitor’s products  Census Method: Involves contacting each and every buyer  Sample Method: Involves only representative sample of buyers Qualitative Technique
  • 14.  Opinion Poll  Merits  Simple to administer and comprehend  Suitable when no past data available  Suitable for short term decisions regarding product and promotion  Demerits  Expensive both in terms of resources and time  Investigators’ bias regarding choice of sample and questions Qualitative Technique
  • 15.  Market research  Market simulation  create “artificial market”, consumers are instructed to shop with some money.  “Laboratory experiment” ascertains consumers’ reactions to changes in price, packaging, and even location of the product in the shop  Grabor-Granger test for pricing strategy Qualitative Technique
  • 16.  Market Research- Market simulation  Merit  Provides information on changing consumer behaviour and impact of determinants of demand  Very useful in case of new products  Demerits  People behave differently when they are being observed.  In Grabor-Granger tests consumers may not quote the price they may pay Qualitative Technique
  • 17.  Market Research  Test marketing  product is actually sold in certain segments of the markets  Location, no. of test markets, duration of test are very crucial to the success of the results.  Merits  Most reliable among qualitative methods.  Very suitable for new products.  Less risky than launching the product directly Qualitative Technique
  • 18.  Market Research- Test marketing  Demerits  Costly  Requires actual production  Failure means entire cost of test is sunk.  Time consuming  Extrapolation may not give accurate results  Markets are geographically widely distributed Qualitative Technique
  • 19. Qualitative Techniques  Surveys of spending plans  More macro type of study  Income spending habits of consumers  NSSO survey is India on consumer expenditure  Proportion of income spent on various items
  • 20.  Barometric Technique  Alert economic conditions.  Helps in predicting future trends on the basis of index of relevant economic indicators  Particularly helpful when past data do not show any trends  Eg., forecasting the impact of recession of 2008-09 Qualitative Techniques
  • 21. Qualitative Techniques  Indicators may be  Leading indicators  Indicators that move ahead of economic events  Export-import values, Building permits  Coincident indicators  Move up or down simultaneously with economic activity  Industrial production  Lagging indicators  Move with economic series after a period of time  Average duration of employment, commercial and industrial loan outstanding
  • 22. Quantitative Techniques  Naïve forecasting techniques  Compound Growth Rate  Trend Projections  Smoothing Techniques  Econometric technique
  • 23. Quantitative Techniques  Constant compound growth rate  Appropriate when variable is expected to increase at a constant percentage  CGR = (E/B) (1/n) -1 => E/B = (1+i)n  E : ending value, B : beginning value, n: no. of years, i: growth rate  Demerit  Does not take the fluctuations into consideration
  • 24. Quantitative Techniques  Trend Projections  Statistical tool to predict future values of a variable on the basis of time series data  Secular Trend (T)  Direction of movement of data over long period of time  Cyclical trend (C)  Business cycles  Seasonal trend (S)  Seasonal variations within a year  Random events (R)  Have no trend of occurrence
  • 25.  Additive Form: Y = T + S + C + R  Multiplicative Form: Y = T x S x C x R Log Y= log T + log S + log C + log R  Methods of trend projection  Graphical  Linear regression models  ARIMA or Box Jenkins Method Quantitative Techniques
  • 26.  Smoothing Techniques  Moving Average  Based on averages of recent past data  Et+1 = ( Xt +Xt-1+…+Xt-N-1) / N  E: forecast, X: actual observation  Eg., 3 month moving average, 5 month moving average  Weighted moving average  Attaching weights to the past data  Et+1 = ( w1Xt +w2Xt-1+…+wnXt-N-1) / N Quantitative Techniques
  • 27.  Exponential smoothing  Greater weight is assigned to most recent data  Et+1 = wXt + (1-w)Et  0< W <1  Larger the W, greater the importance of the observation  If series is volatile – less smoothing effect Quantitative Techniques
  • 28.  Econometric Techniques  Causal or explanatory forecasting techniques  Regression analysis  Single equation technique  Multiple equation technique  Simultaneous equation technique Quantitative Techniques
  • 29. Limitation of Demand forecasting  Changing fashion changes preferences of consumers  Consumers psychology  Understanding of this is very difficult  Uneconomical for small firms  Time required to do the analysis  Data collection is costly  Lack of experienced experts  Lack of past data
  • 30. Limitations of Demand Forecasting  Change in Fashion:  Consumers’ Psychology: Results of forecasting depend largely on consumers’ psychology, understanding which itself is difficult.  Uneconomical: Requires collection of data in huge volumes and their analysis, which may be too expensive for small firms to afford. Estimation process may take a lot of time, which may not be affordable.
  • 31.  Lack of Experienced Experts: Accurate forecasting necessitates experienced experts, who may not be easily available. Forecasting by less experienced individuals may lead to erroneous estimates.  Lack of Past Data: Requires past sales data, which may not be correctly available. Typical problem in case for a new product.