This document discusses how to deliver a memorable training experience. It suggests that an ideal training experience should make participants feel enthused and empowered, with impacts that continue in their current and future roles as well as personal lives. To achieve this, trainers should exceed expectations by catering to both anticipated and unanticipated needs, provide teamwork and industry-standard knowledge and tools, and make the training interactive and relevant. However, lasting change requires consistent follow-up and practice, as habits are difficult to form or break based on a single training session alone.

1. Delivering A Memorable Training
Experience

2. What is a training session
Lecture Demonstration A set of Activities Interactive
workshop
Slide A knowledge
Presentation & transfer Or an Experience
discussions Endeavour

3. What is experience ?

4. How do you feel at conclusion of a training Program
Relief
Confused
Knowledgeable
Enthused
Empowered
Superior

5. How should we ideally feel?
Enthused
Empowered

6. How long should this continue?
Current
role
Future
role
Life long
Can be
impactful in
not just
managing
your
professional
life but your
personal life
as well

7. How does one achieve this ?
Catering to
unanticipated
Exceeding expectations
expectations
Understanding
expectations

8. Understanding the Structure of expectation
• Provide teamwork/concept
Un- knowledge which I can use in any
job and in every sphere of life
expected
• Make it as good as
Desired
anything I have
In-line with best-in-class experienced
industry standards • Provide me the best in
class tools &
frameworks to keep
Expected – Make it relevant to my job me ahead of my
Make it interactive competitors
Have a sense of humor
Basic = Good communicator
Reasonable understanding of topic

9. Do people change by attending a great training session?
• No
• They change only with consistent
follow through/feedback because
every change involve either
undoing an existing habit or
acquiring a new habit both of
which need consistent practice

10. Let’s begin…
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