Digital Transformation is the hot topic. So, how do you execute the digital change with the customer experience, with data insights? How do you mobilise teams and develop and deliver with rapid cadence? Here's a presentation I gave at the NZ 2016 Digital Summit. For my speaker notes, contact me via LinkedIn

1. iDARE TO REALITY
Deliver Digital Change @ Pace
HAMISH CARR
HAMISH @ iDARE . CO . NZ
DIGITAL PROGRAMME DIRECTOR (INDEPENDENT)
IAG NEW ZEALAND, DIRECT INSURANCE

2. WHERE ARE YOU IN THE FISH POND?
A big player in a market with increasing
pressure? Or a more nimble competitor?
A customer?
HAMISH CARR: 2016 DIGITAL SUMMIT

3. DO I HAVE TO?
HOW DO YOU ENGAGE CUSTOMERS
WHO HAVE LIMITED TIME, OR VIEW
YOUR PRODUCTS AND SERVICES AS A
GRUDGE PURCHASE?
HAMISH CARR: 2016 DIGITAL SUMMIT

4. HOW DO YOU
EXCITE AND
CHANGE
PERCEPTIONS?
From slow, old, status ‘quo’ To faster, relevant, status ‘new’
HAMISH CARR: 2016 DIGITAL SUMMIT

5. BUILD YOUR PLAN:
1. GET FIT TO FIGHT
2. DIFFERENTIATE YOUR
CUSTOMERS’ EXPERIENCE
3. DIFFERENTIATE YOUR
PRODUCTS AND VALUE
HAMISH CARR: 2016 DIGITAL SUMMIT

6. THE CHALLENGE
BECOME THE FRONT RUNNER IN THE
NEED TO BE ‘FIRST FOR CUSTOMER’
HAMISH CARR: 2016 DIGITAL SUMMIT

7. IT’S ALL
ABOUT
BALANCE
MANAGING
ONGOING
MULTIPLE ‘DAY 1’
PROPOSITIONS
WITH DELIVERY
AND INNOVATION
HAMISH CARR: 2016 DIGITAL SUMMIT

8. BREAKING
MYTHS
DARE TO ESTABLISH
PROOF POINTS OF
WHAT’S POSSIBLE,
WHEN THE IMPOSSIBLE
IS ASSUMED
HAMISH CARR: 2016 DIGITAL SUMMIT

9. SHIFT YOUR THINKING
DARE TO GO FAST:
FIND IT, FUND IT, FAIT (FAIL) IT, FIX IT
HAMISH CARR: 2016 DIGITAL SUMMIT

10. OPEN FOR
BUSINESS
GIVING CUSTOMERS THE
OPPORTUNITY TO ENGAGE
WITH YOU ONLINE,
ANYTIME, WILL MEAN
BUSINESS CHANGE
HAMISH CARR: 2016 DIGITAL SUMMIT

11. KEEPING IT REAL,FEEL THE LOVE
AT DIGITAL PACE, HOW DO YOU PUT
THE CUSTOMER AT THE HEART OF
EVERYTHING YOU DO?
HAMISH CARR: 2016 DIGITAL SUMMIT

12. RIGHT PEOPLE, RIGHT TIME
DIVERSE SKILLS AND PERSONALITIES CREATE DIGITAL HARMONY
PERFECTIONIST
PLANNER
PEACEKEEPER
PLAYFUL
POWERPLAYER
HAMISH CARR: 2016 DIGITAL SUMMIT

13. BE
AGILE
WITH
AGILE
DONE IS THE NEW GOOD
HAMISH CARR: 2016 DIGITAL SUMMIT

14. RIDING THE WAVE
THE PATH TO DIGITAL
HAMISH CARR: 2016 DIGITAL SUMMIT

15. LETS NAIL
THAT NEXT
MOUNTAIN
…
THANKYOU
KEEP CHALLENGING
AND SUCCEEDING
AND FAILING
AND LEARNING
AND MEASURING
AND CHANGING
HAMISH CARR
DIGITAL TRANSFORMATION
HAMISH @ iDARE . CO . NZ