Deepika Nayak is seeking a position as a trainer that utilizes her training skills and experience. She has a post graduate degree in travel and tourism from S.N.D.T University in Mumbai, India and a bachelor's degree in history from University of Mumbai. Her work experience includes being a lead coach and trainer at WNS Global Services where she developed training materials and conducted various types of training. She has also worked as a customer relations executive and destination planner. Her skills include experience with various GDS systems and software.
Travel O Course is one of the best travel and tourism institute in Delhi which provides short and diploma courses with expert faculty and 100% placement.
i looking a job. driver, sales, supervisor, storekeeper, hotel staff, office staff, logistic coordinator, supply chain retail, team leader To obtain a career opportunity with in organisation providing career growth based on performing and accomplishment where I can apply my diversified background and skill enabling me to contributing toward company growth.
The Fisheries department of Chhattisgarh is responsible for the production, preservation, protection and improvement of stocks, fisheries development .
Source(S): http://brijmohanagrawal.in/
Travel O Course is one of the best travel and tourism institute in Delhi which provides short and diploma courses with expert faculty and 100% placement.
i looking a job. driver, sales, supervisor, storekeeper, hotel staff, office staff, logistic coordinator, supply chain retail, team leader To obtain a career opportunity with in organisation providing career growth based on performing and accomplishment where I can apply my diversified background and skill enabling me to contributing toward company growth.
The Fisheries department of Chhattisgarh is responsible for the production, preservation, protection and improvement of stocks, fisheries development .
Source(S): http://brijmohanagrawal.in/
Jedan od novih trendova u controllingu jeste i poznavanje Visual Basic for Aplications (VBA) programskog jezika. VBA može da se koristi u Excel-u i drugim Office aplikacijama radi povećanja efikasnosti rada, a kroz automatizaciju rutinskih, ponavljajućih operacija.
Intervento di Gianluca Postiglione – Direttore Generale SORESA - all'evento "I Soggetti Aggregatori e la razionalizzazione della spesa sanitaria: esperienze a confronto sull’acquisto dei farmaci"
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Most people believe personality traits are fixed characteristics that are present at birth and persist throughout an individual’s lifetime. Recent research, however, indicates these “fixed” traits are simply the symptoms of a person’s belief system. These beliefs can be so strong, in fact, that they positively or negatively influence every aspect of an individual’s life: sports, business, relationships, parenting, teaching, and coaching.
According to Carol S. Dweck, one of the world’s leading researchers in the field of motivation, there are two main belief systems, or mindsets, that people can possess. These mindsets strongly influence the way individuals respond to success and failure, and in Mindset, Dweck uses research, examples of well-known business and sports leaders, and specific scenarios to demonstrate how changing one’s mindset can profoundly affect the outcome of almost every situation. Dweck also explains how understanding the basics of mindsets can help in accepting and understanding relationships and the people who comprise them
Ambitious, Confident Travel professional having 08 years of work experience in the Travel & Tourism Industry. Strong and positive personality with a winning attitude, Always aiming to exceed expectations and taking on new challenges
A competent professional with 9 years of rich experience in Client Relationship Management, Business Management, Event Management and Team Management.
Proficiency in heading the entire gamut of sales and business operations, accountable and responsible for optimization of business objectives.
Ability in leading cross cultural teams and establishing beneficial relations in the industry, excellent analytical problem solving and organizing abilities.
Proven track record Holds the distinction of participating in various Public Relations and Employee Satisfaction activities and HR activities.
Proficient in U.S. Payroll Management and a Certified Payroll Professional by American Payroll Association.
An exemplary communicator and a certified Competent Communicator and Competent Leader by Toastmasters International.
HR professional with 2.5 years of experience in Recruitment, Sourcing,Screening, Training & Placement, Operations, MIS, Data Management, Event Management & Talent Acquisition . Work closely with senior management in highly demanding and changing environments. Master’s in Business Administration specializing in HR and Marketing.
1. DEEPIKA NAYAK Ph. (91) 976 996 4970 | Email: nayakdeepika89@gmail.com
OBJECTIVE Obtain a position as a Trainer in a company that utilizes my skills and gives an exposure to apply my
training knowledge for efficient and sustainable solutions.
EDUCATION Post Graduate in Travel & Tourism – S.N.D.T University, Mumbai, India
Bachelor of Arts (History)– University of Mumbai, Mumbai, India
WORK
EXPERIENCE
Lead Coach - Trainer, WNS Global Services Pvt. Ltd, March 2013 to present
Customer Relation Executive - Sales, Bayside Tours & Travels (Thomas Cook Franchise), November
2011 to February 2013
Destination Planner, Compact Travels Pvt. Ltd, April 2011 to October 2011
SKILLS GDS: Sabre, Amadeus & Worldspan
Other Software: MS Excel, MS Word & MS Power Point
PROJECTS
EXPERIENCE
Lead Coach - Trainer, WNS Global Services Pvt. Ltd
Developed training manuals, presentations and videos on numerous topics.
Developed OJT (On Job Training) plans.
Prepared & Conducted knowledge cases to identify TNI.
Ensuring smooth transition of employees from training to operations.
Enabled profitable growth by training staff to decrease agent errors.
Id Management.
Managing & Dissemination of Process updates.
Researched best practices and used them in all training programs.
Strong training background includes curriculum development, classroom/online learning.
Providing floor support.
Certified as a WNS Certified Trainer.
Cited for “ability to provide 100% throughput & 0% Attrition”.
Providing Process Training, Training on Amadeus, World span and Sabre GDS.
Conducting Cross-Skill & Up-Skill training on process to existing employees, and handling end to
end training needs.
Handling Schedule Change Call/Reservations for European and American Market for Expedia Inc &
Travel Partners.
Customer Relation Executive - Sales, Bayside Tours & Travels (Thomas Cook Franchise)
Handle Customized and Group Packages for domestic and international tours for Indian Market,
including standalone flights, Visa Assistance, and Hotel bookings.
Assisted in promotional activities for enhancing sales.
Destination Planner, Compact Travels Pvt. Ltd
Handled customized packages for international tours and detailed Destination & Brand Project for
“Namaste New Zealand” website.
COURSE WORK World Travel Geography
Travel Formalities & Air Transport
2. Reservation Procedures, Ticketing & Fare Construction
Indian Tourism
Indian Background of Art, Architecture, Religion & Social Structure
Organisation & Management
Computer Reservation System – Amadeus
Indian Tour Project
21 Days Itinerary
Practical Training.
PUBLICATIONS &
PRESENTATIONS
Barack Obama & Movement of Black people in U.S.A - University of Mumbai
Dadasaheb Phalke & His Contribution to Indian Cinema - University of Mumbai
21 Days Itinerary (Ireland – England - Kingdom Of The Netherlands) - S.N.D.T University
City Jaisalmer - S.N.D.T University.
World Destinations - S.N.D.T University.
Dream Destination - S.N.D.T University.
Chola Sculptures - S.N.D.T University.
Cape Town, South Africa - Compact Travels Pvt. Ltd.