Geeta Reddy has over 15 years of experience in corporate training, coordination, and quality assurance. She is currently a senior trainer and strategic planner at Learnrite Training Academy, where she conducts training needs analysis, designs programs, and evaluates trainees. Previously, she held managerial roles at Blueocean Market Intelligence and Toyota Kirloskar Motors, where she planned and delivered training programs, assessed needs, and ensured quality. She has qualifications in human resources, economics, project management, and languages.

1. GEETA REDDY
1, West-View, Blue Hill Colony,
Jai Bhavani Road, Opp. Ashwin CHS
Nashik – 422101, Maharashtra
+91-8390100122  geeta7@gmail.com
QUALIFICATIONS SUMMARY
An experienced cross-functional professional with over a decade of extensive experience in
corporate training, coordination, module development and quality assurance. Extremely business
savvy, detail oriented and resourceful in project execution.
EXPERIENCE HIGHLIGHTS
Training Skills
• Learning and Development Processes
Training needs analysis across departments on a periodic basis. Training needs assessment,
development and/or outsourcing of training programs, including content, delivering of
training programs and evaluation of effectiveness of training.
• Learning and Development - design and execution
To design training, both in-house and with expert third parties, which includes as coaching,
classroom training, one-to-one sessions, action learning & e-learning.
• Learning & Development - Reporting
To develop and deliver management information reports to track and benchmark learning
and development participation, costs, benefits, etc.
• Learning & Budget maintenance
To Manage the training budget.
• Learning & Development-partner relationships - External vendor relationship
management.
Quality
• Design, build and deployment of all QM processes and tools across the organization and
drive change management to build a consistent, and standardized operating environment.
• Tracking project progress, providing feedback and remedial action.
EMPLOYMENT HISTORY AND EXPERIENCE HIGHLIGHTS
1/2013 – (Current) Book Cellar, library, book store and training academy, Nashik -
Associated with Trinity College London
1/2014 – (Current) Learnrite - Training Academy
Co-Founder, Senior Trainer and Strategic Planner
• Conducting Training Need Analysis.
• Designing and creating training and development programs based on corporate requirements

2. • Monitoring, amending, revising and reviewing the progress of trainees to ensure training
requirements are met.
• Evaluating training and development programs
Areas of Work:
Induction programs; Process Training; Sales and Retail Training; Business Communication;
Soft Skills and Behavioral Skills Development; etc.
Training Partners with:
1. Millennium Toyota, Mumbai
2. Maharashtra Police Academy
and some others.
6/2010 – 11/2012 Blueocean Market Intelligence Bangalore (Market Research & Data
Analytics)
Manager - Training and Development
• Conduct training needs analysis across departments on a periodic basis.
• Prepare and maintain the annual training calendar.
• Prepare the annual training budget in accordance to the annual training calendar.
• Design training programs and scheduling them as per the training calendar.
• Develop internal trainer pool for delivering Technical Training programs.
• Develop training content and deliver communication and behavioral skills training.
• Identify and select suitable external training agencies for delivering training programs.
• Develop training program content in coordination with external training agencies.
• Evaluate and audit training program effectiveness & feedback and ensure continuous
improvement of future training programs.
• Team building, motivational activities and quality are other areas where concentrate.
12/2008 – 4/2010 Toyota Kirloskar Motors, Bangalore
Senior Officer - Dealer Development Training, TDII (Toyota Dealer Institute India)
• Assess training requirements.
• Plan the concept,
• Design the content,
• Develop the external training vendors to roll-out the training.
• Coordinate trainings,
• Reflect, evaluate and fine tune trainings to meet training needs at Toyota Dealerships.
Projects:
1. Dealer Principal Forum – To help visualize the future goals and design a roadmap.
2. New Dealership Manpower Training – Well rounded training program for manpower
development in new dealerships.
3. Team Leader Training – A program for Sales Team Leaders at the Dealerships. It teaches
skills & processes to increase sales and improve SOP compliance at the dealership.
04/2003 – 12/2008, EDS India (P) Ltd., which later became (Mphasis an EDS Company)
Quality Assurance Analyst (Mumbai)
• Evaluated agents with regard to the Quality parameters and provided quality feedback.

3. • Conducted trainings and calibrations with agents, leaders and QA’s.
• Identified and resolved areas of concern.
• Generated reports with regard to the quality and highlighted the critical areas of concern.
Quality Assurance Analyst (Pune)
• Provided training with regard to Quality to the agents.
• Conducted certifications to ensure that the new agents on the floor meet the requirements of
the international clients.
• Created focus groups among teams to provide additional assistance.
02/2002 - 04/2003, Sitel India Pvt. Ltd. (Mumbai)
Technical Support Executive
• Agent supporting all software related issues for the international customer base of one of the
largest Internet Service Providers in the US.
• Team building, motivational activities and quality are other areas where I focused.
02/2001 - 10/2001, Mystique Fashions Inc. (Mumbai)
Personal Assistant
• Personal Assistant to the Director, coordinated and liaised with international customers.
07/1998 - 10/1999, Thinking Machines Pvt. Ltd. (Nasik)
Management Representative
• Created all the documentation for ISO:9002 implementation.
• Instrumental in the implementation of ISO:9002 in the organization.
EDUCATIONAL QUALIFICATIONS
• Post Graduate Certificate in HRM - 08/2015 - XLRI Jamshedpur
• M.A. (Economics) - 06/1998 - Pune University
• B.A. (Economics) - 04/1995 - Pune University
ADDITIONAL QUALIFICATIONS
• Communication Skills Graded Examination - Trinity College London
• Project Management Training.
• Six Sigma Black Belt.
• Certificate Course in French.
• Internal Auditors Training for ISO:9000.
• Diploma in Information Systems Management : - Aptech, Nasik.
PERSONAL DETAILS
Date of Birth : 07.05.1975

4. Passport no. : L8446107
Nationality : Indian
Languages Known : English, Hindi, Marathi, Tamil.
Marital Status : Divorced
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