1. Deepa Joshi
+91 9881604030
Mail To : deepajoshi2008@gmail.com
deepu_mk@yahoo.com
Experience Summary
 10.10 yearsof IT experience.
 Workedas TeamLeaderrole where leadateamof 6 teammembers
 ProgrammingexperienceinOracle,SQL,PL/SQL,Developer2000,Unix, Proc*C,Oracle Discoverer
PrimarySkills : Oracle,SQL,PL/SQL,Pro*C,D2K Forms,Unix.
SecondarySkills : Reportingtool ( Discoverer)
 Workedon productionsupportaswell asenhancementprojects.
 Worked on all phases of SDLC i.e. System analysis and design, development, testing, post production support,
maintenance.
 Effective clientcommunicationandco-ordination.
 Clientsite experience inUSA where workedfor6.5monthsas a technical analyst.
 Workedina projectwithAgile Methodology(scrum) asaTeam Memberrole.
Technical Skills
Software Oracle,SQL,PL/SQL,Unix,D2K,Pro*C,Oracle Discoverer
Hardware Windows
Tools SQL Developer,Toad,Remedy, DbArtisan,ServiceNow
Methods Waterfall,Agile
Domain Experience Manufacturing,Banking
TATA Consultancy Services: Jan 2012 to Mar 2015
Title Data Supportand Reporting
Client Morgan Stanley
Platform Oracle,SQL,PL/SQL, Unix
Role SeniorTeamMember
Description
It isL2 Support. Resolve the requests bygeneratingadhocdata extractandrecurringreports
whichisrequiredbybusinessusersfortheiranalysis.
Responsibilities
1. Doinganalysisforthe request, understandingthe requestandwritingsql scriptsto
generate adhocdata.
2. Generationof datawithhighestaccuracy.
3. Once data isgeneratedtestingitbefore deliveringtobusinessusers.
4. Resolve Critical, High,Medium andLow priorityrequestswithinSLA.
5. Resolvedticketsfordataminingandproductiondataupdates.

2. Mphasisan HP Company: July-2010 to Nov-2011
Title SalesandMarketing
Client Symantec– USA
Platform Oracle,SQL,PL/SQL,Unix,Javaasfrontend
Description
It isan E-Commerce application,throughwhichsalesandmarketingdivisionresearch
customerneedstodevelopstrategyandproducttosatisfythatcustomerneed.Inits
research,the marketingdepartmentwillinvestigate the markettheyare aimingat;the
type of consumermakingupthe marketand the preferencesof the consumerwithinthat
market.Once the product hasbeendesignedmarketingwill thenneedtopackage,
advertise,andpromote the product.
Responsibilities
1. Providing approximate estimate toChange reuests.
2. AfterApproval fromclientprovidingdetailedestimate toChange RequestsusingHP
enabledexcelbased“ADET”tool.
3. Assigning,monitoringandtrackingthe Change Requestswithteammembers.
4. Providingtechnical guidance tothe teammembers.
5. Status call withclienttwice aweektoupdate statuson change requests.
6. Successful deliveryof CRwithhighestqualityandontime andprovidingcontinuous
improvementinall areas.
7. To participate inplanprojectwork,projectexecutionwithPL/PM,ensure thatactivities
are on track withtimelyescalation.
8. Monitoringand trackingthe projectissueswithrightreporting.
IBM India Pvt Ltd:July 2009 to July 2010
Title eSpearL3 Support
Client Deutsche Bank,UK, US, Singapore, Tokyo,Hongkong
Platform/Tools Oracle,PL/SQL,Unix
Role TeamMember( L3 ProductionSupport)
Description
Deutsche Bankisone of the largestbanksinEurope whichworksinvarioussectors
of banking.IBMis mainlyinvolvedin“InvestmentBanking”.eSpearisthe name of
application,whichprocessestradesbookedbyfrontofficestillthe trade getssettled
inthe market.
Responsibilities
1. Understanding the Business processes for all modules such as booking manager,
trade manager, Tradesreporting, RNC,SDM, Settlements etc.
2. Supporting these modules by resolving incidents for emergency code change,
performance issue,dataerroror consultancy,corrective actions,reportrequestsetc.
3. Promptlyattendingurgent/critical issues.
4. Involved in Problem tickets which requires root cause analysis and bug fixing
whichneedsacode change and re-deploymenttoProduction.
5. Clientcommunicationandco-ordination –midweekandweeklystatusupdate.
6. Debuggingforproblemtickets.

3. KPIT CumminsInfosystemLtd: July2006 to Jun2009
Title ODS (Operational DataStore ) andDatamart
Client
CumminsGeneratorTechnologies/Powergeneration
( India,China,Mexico,Stamford,Kent)
Role TeamMember( Support,Enhancement)
Platform/Tools
Oracle 9i,10G as Back end,Oracle PL/SQL,Unix shell scripting,Oracle discoverer,Familiarwith
Oracle warehouse builderOWBandOBIEE
Description
ODS,Operational DataStore isoracle replicaof existingERPsysteminAS400. ExistingERP on
AS400 storesitsdatain the formof librariesandfiles.Inordertofacilitate reporting
environmentforuserandbuildthe datawarehouseanddatamarts,all the librariesandfiles
are broughttooracle RDBMS, whichiscalledas ODS.ThisODS is alsobase of all DataMart.
Responsibilities
1. Understandingthe BusinessprocessesforODSandData marts.
2. BuildingdatamartsthroughOWB and developingdiscovererreports.
3. Analysis,Development&Testingfornew Enhancementsof Project.
4. Responsibleforcomplete developmentalsoforcomplicatedenhancementsandtesting.
5. ClientandusercommunicationdailyandalsothroughweeklyTeleconferences.
6. Givenopportunitytoleadasmall project (160hrs.effort)with1developerasteam member
inco-ordinationwiththe teamatonsite.
7. DebuggingforODS flow.
KPIT CumminsInfosystemLtd: March 2004 to Jun 2006
Title SOMS – SalesOrderManagementSystems
Client Cummins Inc./Fleetguard Inc.( UnitedStates)
Role TeamMember (Support, Enhancement)
Platform/Tools
Oracle 9i as Back end,Oracle PL/SQL,Oracle Developer6i asFont end,
Oracle InterconnectonWindows/UnixandREMEDY, Pro*c reporting
Description
SOMS isa replacementof the (OP) OrderProcessingSystem, whichenablescustomers
globallyupgrade systemsinfrastructureviaadvance technology.Itincludesglobalcustomer
Set-Up,Maintenance,OrderManagement,Shipping,Pricing, Invoicing,inventory
managementandRemote Warehouses.The systemisenhancedevery3monthsonversion
basis.
Responsibilities
1. Provided9*7 productionsupporttoSOMS application.
2. Resolved Urgent, High, Medium and Low Priority tickets raised by end users of the
applicationthroughREMEDY.
3. Workedon change requeststoenhance SOMSapplicationeverysix months.
4.Writing Low Level Design document w.r.t change requests whichis reviewed and approved
by client.
5. DevelopedandUnitTestedthe change requestsandmake itavailableforQA.
6. Providedinfantcare supportaswell aspostproductionsupport.
7. WeeklyTeleconference withclienttoupdate onTicketsandChange requests.
8.DebuggingfornewSOMsversions.
KSB Pumps Ltd: Aug 2000 to March 2004 : InvolvedinNon-ITwork.

4. Education Summary
Qualification Passing Year % Marks
B.E ( Electronics&Telecommunication) 2000 64
Diploma( Electronic& telecommunication) 1997 80.26
SSC 1994 89.14