1. Samuel Ng
Email:samuel_ng@mail.com
Telephone:0479046700
Address: 326/7AlmaRoad,MacquariePark,NSW2113,Australia
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SUMMARY
A seasoned software professional and award-winning technical paper/journal writer and presenter, with more
than ten years of experience in Agile software development methodologies and Software Development Life Cycle
(SDLC) at Wisetech Global and Intel Corporation, specialising in Microsoft .NET platforms, tools and technologies.
More than five years as a Software Engineer for Wisetech Global and Intel Corporation in designing, developing,
testing and providing developer's (Level-3) support for low latency, mission-critical systems in a highly dynamic and
diversified environment with global team members from the US, Australia, Malaysia, China and India.
Five years as an Application Support Engineer providing Level-2 technical support in maintaining 99.9% system
availability for Intel’s mission-critical manufacturing systems (both client and servers, front-end and database) on a
24 x 7 x 365 basis.
Independent, self-motivated and highly productive individual with innovative ideas to go beyond project goals and
getting the work done efficiently. Multilingual and the ability to convey information with clarity and enthusiasm.
Areas of expertise:
Object Oriented Programming and Concepts
Design Patterns
C#
WPF
SQL
NUnit
Windows Workflow Foundation (WWF)
Microsoft .NET Frameworks
Microsoft Visual Studio 2005 - 2013
Microsoft Team Foundation Server (TFS)
Oracle DBMS
SECS/GEM Protocols
HP Quality Center
Automated Testing: SmartBear TestComplete Suite
Microsoft Office Suites
Scrum and Agile software development methodologies
ITIL standards and processes
2. Samuel Ng
Email:samuel_ng@mail.com
Telephone:0479046700
Address: 326/7AlmaRoad,MacquariePark,NSW2113,Australia
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PROFESSIONAL EXPERIENCE
-----------------------------------------------------------October 2014 – Present--------------------------------------------------------------
Software Engineer – Wisetech Global, Sydney, Australia – www.wisetechglobal.com
Key Responsibilities:
Design and develop solutions to solve complex algorithms as part of the company’s award-winning
product, Cargowise One, via C#, SQL Server, Transact-SQL and elegant code designs.
Write and maintain technical program documents, end user documentations and operational procedures
for the systems developed.
Provide developer’s issue support for the systems developed in ensuring optimum clients’ satisfaction.
Key Achievements:
Mastery of the products developed in less than three months after joining the company.
One of the top 20% developers with highest rate of work item closure with quality reviewed and code
check-ins in the team.
-----------------------------------------------------------January 2010 – September 2014---------------------------------------------------
Software Engineer – Intel Corporation, Penang, Malaysia – www.intel.com
Key Responsibilities:
Lead and coordinate team of software engineers from the US, India and Malaysia in designing, developing
and testing various low-latency, mission-critical systems to automate Intel manufacturing tools and
business processes globally, utilizing Scrum and Agile software development methodologies.
Chair various daily and weekly team meetings to keep team members synched and projects progressing.
Write and maintain technical program documents, end user documentations and operational procedures
for the systems developed.
Provide developer’s (Level-3) support for the systems developed in ensuring flawless system execution
within Intel manufacturing.
Key Achievements:
Cut down software development costs through achieving more than 67% of code standardization, and
reducing 75% of software regression testing time via automated application testing in one of the systems
developed.
Awarded with Intel Assembly and Test Technical Journal (IATTJ) Vol. 15 Best Paper Award for the technical
journal entry submitted.
Awarded with Intel Software Professional Conference (SWPC) 2012 Best Presenter Award for the software
design innovation presented.
Key Skills Gained:
Team planning and resourcing skills.
Scrum and Agile software development methodologies.
Object Oriented Programming and Concepts, Design Pattern, C#, WPF, SQL, Windows Workflow,
Microsoft .NET 1.1, 2.0, 3.5, 4.0 and 4.5 Frameworks, Microsoft Visual Studio 2005, 2008, 2010 and 2012,
Microsoft TFS, Oracle 9i, 10g and 11g DBMS, SECS/GEM protocols, HP Quality Center, SmartBear
3. Samuel Ng
Email:samuel_ng@mail.com
Telephone:0479046700
Address: 326/7AlmaRoad,MacquariePark,NSW2113,Australia
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TestComplete Suite, Microsoft Visio 2007, 2010 and 2012, as well as Microsoft Office 2003, 2007, 2010
and 2012 Suites.
-------------------------------------------------------- May 2005 – December 2009 --------------------------------------------------------
IT Support Specialist – Intel Corporation, Penang, Malaysia – www.intel.com
Key Responsibilities:
Provide Level-2 automation technical support to Intel mission-critical manufacturing clients, server
applications and databases in ensuring 99.9% manufacturing uptime on a 24x7x365 basis.
Ensure flawless application landing, smooth functional, alpha and beta testing cycles of clients, server
applications and databases in Intel factories, utilizing ITIL standards and processes.
Write and maintain technical program documents, end user documentations and operational procedures
for the systems supported.
Chair weekly team meetings to leverage key learnings with global counterparts.
Key Achievements:
Introduced and drove various improvements on one of the database supported that resulted in more than
50% improved performance for each queries.
Awarded with Solid as a Rock Award 2009, an award equivalent to the Employee of the Year Award.
Key Skills Gained:
Project planning and resourcing skills.
ITIL standards and processes.
Oracle 9i and 10g, HP Quality Center, Microsoft Office 2003 and 2007 Suites.
QUALIFICATIONS AND EDUCATION HISTORY
Additional Professional Certifications:
Windows Workflow Foundation – Y2014
International English Language Testing System (IELTS) – Band 8.0 / 9.0 – Y2012
Design Pattern in C# & C++ – Y2012
Advanced .Net Application Development with C# – Y2010
Oracle Database 10g: SQL Tuning – Y2008
Oracle Database 10g: Administration Workshop II – Y2007
Effective Grammar for Business Writing – Y2007
Effective Business Writing Skills – Y2007
Oracle Database 10g: Administration Workshop I – Y2006
Education:
Multimedia University (MMU), Melaka, Malaysia – www.mmu.edu.my
o Bachelor of Information Technology (Hons.) majoring in Information System Engineering
o CGPA: 3.77 / 4.0 (first class honours)
o Awarded with full scholarship for outstanding results achieved.
