Decotech implemented Salesforce to improve their visibility into sales processes, create a historical database of custom order quotes, and facilitate their sales team.

1. Challenge
Solution
Benefits
?
 Decotech has a well-oiled sales process, but the back end system supporting the process
needed updating. They managed accounts primarily with email and spreadsheets and they
needed a more integrated system for improved internal communication and management.
 Decotech only does custom orders and needed a faster way to review historical pricing for
reference on new quote requests.
 Mansa analyzed Decotech’s sales process end-to-end and implemented Salesforce.
 Mansa leveraged S-Docs within Salesforce to accommodate Decotech’s unique custom
quoting needs.
 Improved efficiency of retrieving historical data
 Increased visibility into active opportunities across the team
 The extensibility of the force.com platform, which allowed excellent customization to fit unique
quoting process requirements
Improved communication and transparency
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