A company specializing in complete turn-key hospitality solutions with a presence in over 50 states were in need of a platform which could scale and manage the pace of their business growth.

1. Y O U R N E X T - G E N C L O U D P A R T N E R

2. BOOSTING SALES AND
OPERATIONS WITH SALESFORCE
SALES CLOUD

3. Company Profile
A company specializing in complete turn-key hospitality solutions with
a presence in over 50 states were in need of a platform which could
scale and manage the pace of their business growth.
About the Company
● Founded in 2007
● Industry based on Information Technology and Services
● Have around 51-200 employees in the US

4. Problems Faced
• To keep track and improve sales and operations performance.
• Improve customer satisfaction with high class service.
• A Salesforce system was designed with Sales Cloud to boost
Sales performance.
• Leads were efficiently managed and tracked by the salesperson.
• Provisions were implemented to track both returning and new
customers.
• Key details were tracked to help close deals faster.
Solution Provided

5. • Reports and Dashboards were built to track the performance of
each salesperson.
• Well-structured operations design for management of finalised
projects was set up.
• Integration with Accounting Seed, Fish-Bowl and Conga was built
for efficient management of projects.
• An efficient service module was implemented for better customer
service.
Solutions Provided

6. How Effective is it?
• Sales and Operations performance can be easily tracked.
• Better identification and closing of valuable leads is now possible.
• Tracking of sales team performance is done.
• ROI can be identified, focused and improved with the configured
Salesforce system.
• Increased customer retention experience with the Service module,
thereby improving business.
• Entire system can be tracked at a centralised Salesforce.org
through seamless integration

7. About Dazeworks
Dazeworks is a passionate team of certified Salesforce developers,
architects and consultants providing consulting, development,
implementation and architectural guidance services. We have worked with
companies across verticals to help them understand the power of Salesforce
and how it can add value to their business processes. For more information
about our services and customer success stories, visit our website at
www.dazeworks.com or drop us an email at info@dazeworks.com
Follow Us On Social Media