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MassMailer Premier Support datasheet


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This is Mansa Systems - MassMailer premier support information. Our premier support helps customers get the support when needed for the MassMailer app and let them focus on their business.

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MassMailer Premier Support datasheet

  1. 1. Premier Support Includes Report building Customizations to meet unique business requirements Additional and / or new user training Custom development and/or supporting your admins/developers Phone Support Pricing $95 per hour Terms Hours are logged in a time-tracking portal to which you will be given access We bill monthly for the actual hours spent on the support during that month Payment terms are Net 7 Key Benefits You will have the support team available over email, phone, web session, etc Response time is within one business day or less depending on your time zone and when the ticket is logged You can focus on your business and not worry about how to build simple reports Enhance the functionality of MassMailer with custom development to add more value to your business Contact Us Email Phone +1 (415) 729 1152 Web MassMailer Premier Support We always insure you get taken care of in the initial setup and onboarding process. In addition we are constantly working on new features and bug fixes. All other support services fall under Premier Support