DC14 3. Are apprentices the new graduates part 5 BT (Bright Futures, BT, PwC, HSBC)

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British Telecommunications (BT) operates several apprenticeship schemes including higher apprenticeships that provide a foundation degree and the option to complete a full bachelor's degree. Apprenticeships offer benefits to both apprentices and BT. Apprentices can earn a salary while gaining valuable skills and qualifications without university debt, while BT gains a motivated and loyal workforce that contributes to business improvements. BT provides various supports for apprentices including managers, mentors and networking opportunities. The document outlines tips for a successful apprenticeship program including challenging apprentices and celebrating their successes.

Business

©British Telecommunicationsplc
Bob Soper-Dyer

©British Telecommunicationsplc
BT operates the following schemes
 Depending on the scheme, apprentices are either trained at a partnered college
or University, in house BT academies or in some cases via training providers.
 Higher apprentices obtain a foundation degree and are able to top this up to a
full degree.
Framework Advanced Higher
Business Admin √ ×
Customer Service √ √
Electrical & Electronic
Engineering
× √
Financial Services √ √
Human Resources × √
ICT √ √
Telecoms √ √

©British Telecommunicationsplc
Benefits & Challenges
 Apprentice
 Earn whilst they learn, no University debt and a good salary
 Full training in valuable skills and a great qualification that is relevant to their
career aspirations and a platform for progression
 Exposure to a huge variety of opportunities
 Great opportunities for promotion or movement into specialist roles
 BT
 Highly motivated and high performing
 Diverse workforce, connecting with our customer base
 Innovative and curious apprentices contribute towards business improvement
 Extremely loyal employee (c. 90% retention after 5 years)
 Challenges
 Young people require extra support, often in life skills
 Some young people need to learn financial discipline
 Keeping apprentices challenged (they are very keen)

©British Telecommunicationsplc
Support
L&D Team
Line Manager
HR Employee
Support
Coach
Buddy
Apprentice
Network
Learning Faculty
CEO Lunches
Challenge Africa
Work Inspiration
Apprenticeship Matters
Secondment
School Visits
Volunteering

©British Telecommunicationsplc
Top Tips
 Get support from the top of your organisation
 Ensure you can support and develop your apprentices, remembering that
younger apprentices have different needs
 Challenge your apprentices to do more and perform higher
 Give an experience, not just training
 If you use an external supplier, ensure the training is relevant to the job your
apprentices are undertaking
 Celebrate success and make a big deal of graduation

©British Telecommunicationsplc
Options ?
• Direct Grant Employer. You can do it all.
• Partner with a provider/college/university. You can
employ the apprentice and ask the provider to deliver the
framework for you.
• Go to a college/provider and ask if they have young
apprentices attending who would be suitable for
recruitment now or at completion.

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