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2.6.3 AIESEC
EXCHANGE STANDARDS
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
When we deliver on our standards, our EP’s go through the experience that was
promised to them in the first place.
STANDARD: a level of quality
OUR EXCHANGE STANDARDS ARE EXACTLY THAT,
THE LEVEL OF QUALITY OF OUR PROGRAMS.
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
WHAT IS A CUSTOMER FLOW
A Customer Flow represents the movement of
a customer through the experience provided
by the organization or company. Directly
linked to the customer journey, the customer
flow outlines the stages, statuses, and
activities that the person or organization goes
through when engaging as a customer.
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
BLOCK VS. CUSTOMER FLOW
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
8 STANDARDS
They all happen before the 1st-day
of work before the exchange
actually starts officially.
Deliver by timeline
THE EXCHANGE STANDARDS
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
7 STANDARDS
some of them have to happen at the same time
Finish until the last day of the exchange with
departure support
Deliver by timeline,
THE EXCHANGE STANDARDS
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
1 STANDARD
After the experience finishes and the EP is back.
THE EXCHANGE STANDARDS
CLARIFICATION:
The new Exchange Standards cover Preparation, experience,
and post-experience phases of the Customer Flow,
considering Preparation the formal point where our Leads are
considered as a Customer (after payment on Approval).
.
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
THE EXCHANGE STANDARDS
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
Delivered by home entity
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
Delivered by host entity
14 out of the 16 Standards should be
fulfilled and they are named
Mandatory Standards.
The non Mandatory Standards are:
NON MANDATORY
STANDARDS
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
THE EXCHANGE STANDARDS
A Complete Experience is the
result of an experience that is
Realized and the Fulfillment of
at least 14 out of 16 Quality
Standards.
COMPLETE
CO = RE + STANDARDS
The Home Entity has provided a space to the EP for goal setting based on the Leadership
Development Assessment result, as well as personal goal setting for if they have goals in addition
to the LDA.
DEFINITION
PREPARATION STANDARDS
Did you define personal goals at the beginning of your
experience with the support of AIESEC in [home]?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
The Home Entity must offer an Outgoing Preparation Seminar before the Exchange Participant
leaves for their internship. The seminar must include at least the following:
- Space to explain AIESEC's purpose [AIESEC Way] and the relation with the Exchange Participant’s
leadership development
- Set expectations about how to prepare for travel abroad
- Exchange Product Policies (XPP) explanation and procedures
- Exchange Standards explanation
DEFINITION
PREPARATION STANDARDS
Did AIESEC in [home] invite you to a preparation seminar before you
went abroad?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
The Home Entity ensures that the Exchange Participant has a valid insurance policy to cover basic
medical costs for the duration of the exchange.
DEFINITION
PREPARATION STANDARDS
Did you have insurance for the period you were on exchange?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
The Host Entity has provided the Exchange Participant with basic information regarding the
country/territory of their internship in a written format. This on-boarding must include at least the
following information:
- Culture,
- Political situation,
- Safety,
- Living standards,
- Home and host contacts,
DEFINITION
PREPARATION STANDARDS
Did AIESEC in [host] provide/prepare you with basic
information for the destination you were headed?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
The Host Entity will provide an Invitation Letter and supporting documents in the case that a VISA
is needed for the Exchange Participant to legally enter and stay in the country/territory and
perform the activities stated in the Opportunity.
DEFINITION
PREPARATION STANDARDS
Did you get the documents required (Issued by AIESEC) to
get your VISA or work permit?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
PREPARATION STANDARDS
he Home Entity has provided a space to the EP for goal setting based on the Leadership Development Assessment
result, as well as personal goal setting for if they have goals in addition to the LDA.
DEFINITION
Did you define personal goals at the beginning
of your experience with the support of AIESEC
in [home]?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
The accommodation standard conditions and costs during the internship correspond to the information provided
on the Opportunity. AIESEC should either arrange the accommodation for the EP or when accommodation is not
provided, the Host Entity must support the EP with sources to look for accommodation.
Accommodation conditions must include at least the following:
- Single bed
- Access to clean water
- Access to a bathroom
- Access to electricity
DEFINITION
PREPARATION STANDARDS
Was the accommodation according to the expectations set
with you by AIESEC?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
PREPARATION STANDARDS
The Host Entity must offer an Incoming Preparation Seminar once the Exchange Participant arrives to the Host
Entity, before the internship starts. The seminar must include at least the following:
- Space to follow up on the Exchange Participant’s personal goals that were defined before they travel
- Culture
- Living standards
DEFINITION
Did AIESEC in [host] invite you to attend preparation
seminar at your destination?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
EXPERIENCE STANDARDS
The Host Entity coordinates and ensures that the Exchange Participant is physically brought to the
place/organization of work on their first day of the internship.
DEFINITION
Did an AIESEC representative assist you on your first day
of work?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
EXPERIENCE STANDARDS
The host entity must ensure that the Opportunity Provider provides at least:
- One space to align the Job Description with personal goals at the beginning of the experience.
- One space to debrief on the Job description and personal goals at the end of the internship.
DEFINITION
Did the [OPP provider] provide you space to align your job
description with personal goals at the beginning and end of
your experience?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
EXPERIENCE STANDARDS
The Job Description executed by the Exchange Participant has to correspond with the Job Description of the
Opportunity posted on aiesec.org and has clearly stated individual responsibilities and goals.
DEFINITION
Were you doing the job description you applied for?
If your job Description was different than the one you
applied for, were the changes communicated and agreed
with you?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
EXPERIENCE STANDARDS
The working hours related to executing the Job Description are the same as stated on the Opportunity on
aiesec.org.
Taking as a minimum of 35 hours and a maximum of 45 hours per week for Global Talent
A minimum of 35 hours and a maximum of 45 hours per week for Global Teacher
A minimum of 25 hours and a maximum of 45 hours per week for Global Volunteer
DEFINITION
Were the working hours of your internship the same stated
on the opportunity in the platform?
QUESTIONS IN YOP
A minimum of 6 weeks to a maximum of 8 weeks for Global Volunteer
A minimum of 6 weeks to a maximum 78 weeks for Global Talent
A minimum of 9 weeks to a maximum 78 weeks for Global Talent
The duration of the experience is the same as stated on the Opportunity on aiesec.org, starting from the first day
of work to the last day of the internship.
The internship lasts from:
DEFINITION
EXPERIENCE STANDARDS
Was the duration of your experience the same as stated on
the opportunity on the platform?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
Any financial or non-financial compensation during the experience
Food or transportation covered
All Global Teacher opportunities and Global Talent opportunities longer than 8 weeks should provide a salary
that will help EPs cover at least the basic living costs (accommodation, food, transportation, personal
development)
The host entity ensures all the benefits stated on the Opportunity posted in aiesec.org are delivered.
Opportunity benefits refer to:
Global Talent and Global Teacher have to fulfill the following minimums for opportunity benefits:
DEFINITION
EXPERIENCE STANDARDS
vDid AIESEC in [Host] deliver the benefits mentioned in
the opportunity description on the platform, if any?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
EXPERIENCE STANDARDS
The Host Entity has offered in written format on how to depart from the country/territory (legal and logistic
specifications) at least two weeks before the end of the internship.
DEFINITION
Did AIESEC in [host] provide you in a written format the
legal (in case of needed) and logistical procedure on how to
leave the country/territory?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
POST EXPERIENCE STANDARDS
The Home Entity must offer a debriefing space to the Exchange Participant no more than 2 weeks after
they finish the experience. Space must include at least the following:
- Debrief of the leadership experience of the Exchange Participant, including a space to analyze personal
goals achievement
- Analyze the delivery of the Exchange Standards
DEFINITION
Did AIESEC in [home] contact you at the end of your
experience to arrange a debriefing space of your experience?
QUESTIONS IN YOP
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
THANK YOU
APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN

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(DAY 1) Section 2.6.3 - Exchange Standards.pdf

  • 1. 2.6.3 AIESEC EXCHANGE STANDARDS APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 2. When we deliver on our standards, our EP’s go through the experience that was promised to them in the first place. STANDARD: a level of quality OUR EXCHANGE STANDARDS ARE EXACTLY THAT, THE LEVEL OF QUALITY OF OUR PROGRAMS. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 3. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN WHAT IS A CUSTOMER FLOW A Customer Flow represents the movement of a customer through the experience provided by the organization or company. Directly linked to the customer journey, the customer flow outlines the stages, statuses, and activities that the person or organization goes through when engaging as a customer.
  • 4. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN BLOCK VS. CUSTOMER FLOW
  • 5. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN 8 STANDARDS They all happen before the 1st-day of work before the exchange actually starts officially. Deliver by timeline THE EXCHANGE STANDARDS
  • 6. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN 7 STANDARDS some of them have to happen at the same time Finish until the last day of the exchange with departure support Deliver by timeline, THE EXCHANGE STANDARDS
  • 7. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN 1 STANDARD After the experience finishes and the EP is back. THE EXCHANGE STANDARDS
  • 8. CLARIFICATION: The new Exchange Standards cover Preparation, experience, and post-experience phases of the Customer Flow, considering Preparation the formal point where our Leads are considered as a Customer (after payment on Approval). . APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN THE EXCHANGE STANDARDS
  • 9. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN Delivered by home entity
  • 10. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN Delivered by host entity
  • 11. 14 out of the 16 Standards should be fulfilled and they are named Mandatory Standards. The non Mandatory Standards are: NON MANDATORY STANDARDS APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN THE EXCHANGE STANDARDS A Complete Experience is the result of an experience that is Realized and the Fulfillment of at least 14 out of 16 Quality Standards. COMPLETE CO = RE + STANDARDS
  • 12. The Home Entity has provided a space to the EP for goal setting based on the Leadership Development Assessment result, as well as personal goal setting for if they have goals in addition to the LDA. DEFINITION PREPARATION STANDARDS Did you define personal goals at the beginning of your experience with the support of AIESEC in [home]? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 13. The Home Entity must offer an Outgoing Preparation Seminar before the Exchange Participant leaves for their internship. The seminar must include at least the following: - Space to explain AIESEC's purpose [AIESEC Way] and the relation with the Exchange Participant’s leadership development - Set expectations about how to prepare for travel abroad - Exchange Product Policies (XPP) explanation and procedures - Exchange Standards explanation DEFINITION PREPARATION STANDARDS Did AIESEC in [home] invite you to a preparation seminar before you went abroad? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 14. The Home Entity ensures that the Exchange Participant has a valid insurance policy to cover basic medical costs for the duration of the exchange. DEFINITION PREPARATION STANDARDS Did you have insurance for the period you were on exchange? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 15. The Host Entity has provided the Exchange Participant with basic information regarding the country/territory of their internship in a written format. This on-boarding must include at least the following information: - Culture, - Political situation, - Safety, - Living standards, - Home and host contacts, DEFINITION PREPARATION STANDARDS Did AIESEC in [host] provide/prepare you with basic information for the destination you were headed? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 16. The Host Entity will provide an Invitation Letter and supporting documents in the case that a VISA is needed for the Exchange Participant to legally enter and stay in the country/territory and perform the activities stated in the Opportunity. DEFINITION PREPARATION STANDARDS Did you get the documents required (Issued by AIESEC) to get your VISA or work permit? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 17. PREPARATION STANDARDS he Home Entity has provided a space to the EP for goal setting based on the Leadership Development Assessment result, as well as personal goal setting for if they have goals in addition to the LDA. DEFINITION Did you define personal goals at the beginning of your experience with the support of AIESEC in [home]? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 18. The accommodation standard conditions and costs during the internship correspond to the information provided on the Opportunity. AIESEC should either arrange the accommodation for the EP or when accommodation is not provided, the Host Entity must support the EP with sources to look for accommodation. Accommodation conditions must include at least the following: - Single bed - Access to clean water - Access to a bathroom - Access to electricity DEFINITION PREPARATION STANDARDS Was the accommodation according to the expectations set with you by AIESEC? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 19. PREPARATION STANDARDS The Host Entity must offer an Incoming Preparation Seminar once the Exchange Participant arrives to the Host Entity, before the internship starts. The seminar must include at least the following: - Space to follow up on the Exchange Participant’s personal goals that were defined before they travel - Culture - Living standards DEFINITION Did AIESEC in [host] invite you to attend preparation seminar at your destination? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 20. EXPERIENCE STANDARDS The Host Entity coordinates and ensures that the Exchange Participant is physically brought to the place/organization of work on their first day of the internship. DEFINITION Did an AIESEC representative assist you on your first day of work? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 21. EXPERIENCE STANDARDS The host entity must ensure that the Opportunity Provider provides at least: - One space to align the Job Description with personal goals at the beginning of the experience. - One space to debrief on the Job description and personal goals at the end of the internship. DEFINITION Did the [OPP provider] provide you space to align your job description with personal goals at the beginning and end of your experience? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 22. EXPERIENCE STANDARDS The Job Description executed by the Exchange Participant has to correspond with the Job Description of the Opportunity posted on aiesec.org and has clearly stated individual responsibilities and goals. DEFINITION Were you doing the job description you applied for? If your job Description was different than the one you applied for, were the changes communicated and agreed with you? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 23. APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN EXPERIENCE STANDARDS The working hours related to executing the Job Description are the same as stated on the Opportunity on aiesec.org. Taking as a minimum of 35 hours and a maximum of 45 hours per week for Global Talent A minimum of 35 hours and a maximum of 45 hours per week for Global Teacher A minimum of 25 hours and a maximum of 45 hours per week for Global Volunteer DEFINITION Were the working hours of your internship the same stated on the opportunity in the platform? QUESTIONS IN YOP
  • 24. A minimum of 6 weeks to a maximum of 8 weeks for Global Volunteer A minimum of 6 weeks to a maximum 78 weeks for Global Talent A minimum of 9 weeks to a maximum 78 weeks for Global Talent The duration of the experience is the same as stated on the Opportunity on aiesec.org, starting from the first day of work to the last day of the internship. The internship lasts from: DEFINITION EXPERIENCE STANDARDS Was the duration of your experience the same as stated on the opportunity on the platform? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 25. Any financial or non-financial compensation during the experience Food or transportation covered All Global Teacher opportunities and Global Talent opportunities longer than 8 weeks should provide a salary that will help EPs cover at least the basic living costs (accommodation, food, transportation, personal development) The host entity ensures all the benefits stated on the Opportunity posted in aiesec.org are delivered. Opportunity benefits refer to: Global Talent and Global Teacher have to fulfill the following minimums for opportunity benefits: DEFINITION EXPERIENCE STANDARDS vDid AIESEC in [Host] deliver the benefits mentioned in the opportunity description on the platform, if any? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 26. EXPERIENCE STANDARDS The Host Entity has offered in written format on how to depart from the country/territory (legal and logistic specifications) at least two weeks before the end of the internship. DEFINITION Did AIESEC in [host] provide you in a written format the legal (in case of needed) and logistical procedure on how to leave the country/territory? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 27. POST EXPERIENCE STANDARDS The Home Entity must offer a debriefing space to the Exchange Participant no more than 2 weeks after they finish the experience. Space must include at least the following: - Debrief of the leadership experience of the Exchange Participant, including a space to analyze personal goals achievement - Analyze the delivery of the Exchange Standards DEFINITION Did AIESEC in [home] contact you at the end of your experience to arrange a debriefing space of your experience? QUESTIONS IN YOP APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN
  • 28. THANK YOU APIP EDUCATION BOOKLET - AIESEC IN PAKISTAN