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David Little
          1/10 Corrella Road, Belmont, North Shore, Auckland, 0622, New Zealand
                       Tel: +64 (0) 9 445 8955 Mobile: +64 21 50 22 81
                               Email: Davidlittle24@yahoo.com
Career Overview
David is a Chartered Human Resources Professional with significant skills and experience in
Learning and Development, Job Design, Job Performance, Total Reward, Employee
Engagement and Strategic Alignment of the organisation.

David’s work experience has included business development, sales and marketing and
operational control of businesses, within the context of human resources and human
resources consultancy, for government, energy, financial services and health related
services.

Key strengths, transferable competencies, skills and experience
   • Extensive knowledge of the HR function
   • 20+ years experience managing projects, including greenfield sites
   • 20+ years experience in negotiating both long term and short term contracts
   • 20+ years experience of project planning and process implementation
   • 20+ years experience of developing both internal and external relationships
   • 20+ years experience of budgetary responsibility

Experience:
Name of Employer                    Self employed contractor
An introduction to the employer     Provider of consultancy services to a number of
                                    organisations
Service period                      January 2011 - date
Position held                       Contractor
Responsibilities held               Business Development, sales, Tutor/teacher/training
                                    new teachers
Achievements attained               Evaluation of curriculum material for major client
                                    contributed to a proposal to provide curriculum for a
                                    major client. Negotiated the sale of services to a variety
                                    of clients

Name of Employer                    Mercer (NZ) Limited
An introduction to the employer     Mercer in part of the Marsh & McLennan Group of
                                    companies (NYSE: MMC) providing advice and
                                    solutions in risk, strategy and human capital. Mercer
                                    provides Financial Services & Consulting Services
                                    linked to the client’s Human Capital.
Service period                      July 2006 – November 2010
Position held                       Market Leader, Information Product Solutions (NZ)
Responsibilities held               Strategy, market development, recruitment, retention,
                                    training, learning and development, client marketing,
                                    management and consulting to key clients, preparing
                                    and presenting media releases, speaking at
                                    conferences and CEO round tables
Achievements attained               Managed the integration of the recently acquired
                                    Watson Wyatt New Zealand Information Business
                                    Managed the team's cultural change
                                    Introduced a sales culture
                                    Researched the New Zealand market and developed
                                    the business development strategy
Established the road-map to realise the strategy
                                  Agreed sales targets and expense budgets for New
                                  Zealand to improve margin (margin improved from 25%
                                  to 59% in 4 years and sales revenue increased 45%)
                                  Enhanced the team’s skills through training/coaching to
                                  ensure each member could satisfy client's needs
                                  Established the Global Mobility consulting business in
                                  New Zealand

Name of Employer                  Bank of New Zealand (BNZ)
An introduction to the employer   BNZ offers a range of financial products, services and
                                  advice to individuals, businesses, corporate and large
                                  charitable organisations across New Zealand.
Service period                    September 2004 – June 2006
Position held                     Mobile Manger
Responsibilities held             Business development within a defined geographic
                                  area of Auckland
Achievements attained             100% increase in BNZ home loan revenue in area

Name of Employer                  Abu Dhabi Gas Liquefaction Company (ADGAS)
An introduction to the employer   ADGAS is part of the ADNOC group of companies
Service period                    July 2002 – July 2004
Position held                     Technical Author (Process)
Responsibilities held             Evaluation of the existing process operations technical
                                  training programme
                                  Recommend enhancements to improve the efficiency
                                  and effectiveness of the programme
                                  Write all process operations technical training material
Achievements attained             Developed the methodology for technical manual
                                  writing and production of training manuals in the
                                  company’s Das Island Training Centre
                                  Establish the curriculum content for Operations Training
                                  Wrote several training modules and piloted the material

Name of Employer                  Self employed
An introduction to the employer   Purchased a manufacturing company that was in
                                  decline and made it profitable
Service period                    May 2001 – June 2002
Position held                     Managing Director
Responsibilities held             Overhauled the company processes, improving the
                                  efficiency and effectiveness of the production line
                                  Developed an effective marketing strategy
Achievements attained             Increased sales by 40% and increased margin by 10%
                                  Sold the business at 20% profit

Name of Employer                  Ministry of Cabinet Affairs & Information, State of
                                  Bahrain
An introduction to the employer   Responsible for the information, radio and television
                                  networks broadcasting and publishing information in
                                  Bahrain
Service period                    October 1996 – November 1999
Position held                     Training Advisor (Information)
Responsibilities held             Completion of the training needs analysis of the
                                  Ministry’s employees
Development of the training policy, training plan and the
                                  training budget
Achievements attained             Developed the Ministry’s vision statement
                                  Co-developed the Mission Statement
                                  Developed the Training Policy
                                  Established the training history database
                                  Initiated and managed the Training Needs Analysis
                                  Developed the Ministry’s Training Plan
                                  Established the Ministry’s Training Centre
                                  Developed detailed personal training plans for key staff
                                  Developed a high level Media/Information workshop for
                                  Ministers and Ambassadors representing “the face of
                                  Bahrain” to the international media in countries
                                  throughout the world
                                  Conducted management workshops for senior
                                  government officials
                                  Negotiated training contracts with local and
                                  international training companies
                                  Advised senior officials of other ministries on training,
                                  learning and development issues

Name of Employer                  University of Strathclyde Business School
An introduction to the employer   The largest university in Scotland by student population
                                  (168,000 students)
                                  The university developed the first MBA programme
                                  outside the United States
Service period                    September 1997 – October 1999
Position held                     Tutor Counsellor
Responsibilities held             Provision of tutorial support for senior managers
                                  studying the Master’s degree in business administration
                                  (MBA)
Achievements attained             Guided students to achieving their MBA degree

Name of Employer                  Yusuf bin Ahmed Kanoo (YBA Kanoo)
An introduction to the employer   A family owned trading group with operations in
                                  Bahrain, Oman, Saudi Arabia and the United Arab
                                  Emirates employing approximately 6,000 staff.
Service period                    January 1995 – September 1996
Position held                     Training Manager
Responsibilities held             Establish the training division
Achievements attained             Established the Training Division as a separate
                                  financial entity
                                  Developed the marketing plan for the Training Division
                                  Organised the refurbishment of the existing training
                                  centre in Al Khobar, Saudi Arabia
                                  Established additional training centres in Saudi Arabia,
                                  United Arab Emirates and Bahrain
                                  Developed localisation policies in line with each
                                  governments’ guidelines
                                  Developed internal training to cater for the localisation
                                  of the workforce
                                  In consultation with divisional managers, developed
                                  and introduced a training policy for each operational
                                  division
Developed the capability of the Training Division to
                                  provide training services using both full time and part
                                  time tutors
                                  Recruited additional staff to develop the provision of
                                  training services
                                  Negotiated a joint venture agreement with Oxford
                                  Brookes University (OBU)
                                  Negotiated contracts with City & Guilds of London
                                  International and the National Examining Board for
                                  Supervision & Management
                                  Established an external client base

Name of Employer                  Self employed contract tutor for:
                                  Oxford College of Further Education
                                  Oxford Business School
                                  Oxford Tutorial College
An introduction to the employer   Provision of education to local and overseas students
Service period                    September 1993 – December 1994
Position held                     College tutor
Responsibilities held             Taught accountancy, business studies, economics, the
                                  National Examination Board in Supervisory Management,
                                  and the post graduate certificate in Business Studies
Achievements attained             Guided students to the successful completion of their
                                  course

Name of Employer                  Management Planning & Research Consultants
An introduction to the employer   MPRC, Bahrain, was a management consultancy firm
                                  specialising in the energy sector
Service period                    January 1992 – August 1993
Position held                     Project Manager
Responsibilities held             All aspects of project management including
                                  budgetary control, developing educational
                                  qualifications/standards and quality control
Achievements attained             Established the training material production department
                                  Managed the existing US$ 4,000,000 project
                                  Recruited 25 technical experts to write training material
                                  Courses included maintenance, operations and English
                                  Recruited 15 production operatives and support staff
                                  Recruited 20 training centre staff and mobilised them to
                                  work in the training centres in Saudi Arabia
                                  Liaised with clients at director level and negotiated any
                                  variations to contracts at monthly meetings

Name of Employer                  Self employed
An introduction to the employer   Contractor in business and related financial services
Service period                    February 1985 – December 1991
Position held                     Financial Services contractor
Responsibilities held             Sale of financial services to local business community
Achievements attained             Sale of financial services
                                  Regional Salesman of the Quarter (Confederation Life
                                  Insurance Company, June 1988)
Personal Training & Development

Sales Training – Miller Heiman
   • Conceptual Selling – Customer Interaction Strategy for Winning Complex Sales
   • Strategic Selling – Comprehensive strategy for winning complex sales
   • Large Account Management Process (LAMP) – Strategic planning for protecting and
   • growing key accounts
   • Various in-house sales courses with Confederation Life & Bank of New Zealand

Financial Training
   • Learnt the methods and procedures of Bank of New Zealand relating to lending to
      clients investing in the residential property market
   • Successfully completed Lending Accreditation 1 & 2 (94%)

IT Skills
    • Microsoft Office (Outlook/Excel/Word/Power Point)
    • MS Outlook
    • Lotus Notes
    • Open Office (Writer/Impress/Calc)
    • Mozilla Firefox & Mozilla Thunderbird
    • Typing 50 – 60 words per minute

Education
   • Bachelor of Arts – Open University
   • Certificate in Education – Liverpool University
   • Association of Accounting Technicians
   • Licentiateship of City & Guilds of London
   • CGLI Chemical Plant Operation Post Advanced Certificate
   • ULCI Petroleum Plant Operation Advanced Certificate
   • ULCI Chemical Plant Operation Ordinary Certificate

Memberships
  • Chartered Member of the Chartered Institute of Personnel & Development
  • Member of the Human Resources Institute of New Zealand
  • Vice President of the Auckland Branch of HRINZ

Societies
   • Member of Mensa

Conferences
   • Attended Human Resources Institute of New Zealand 2006 to 2010
   • Attended Mercer Asia Pacific Information Products Leadership Conference 2006 to
      2008

Referees
   • Available on request

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David Little Resume 12 02 2012

  • 1. David Little 1/10 Corrella Road, Belmont, North Shore, Auckland, 0622, New Zealand Tel: +64 (0) 9 445 8955 Mobile: +64 21 50 22 81 Email: Davidlittle24@yahoo.com Career Overview David is a Chartered Human Resources Professional with significant skills and experience in Learning and Development, Job Design, Job Performance, Total Reward, Employee Engagement and Strategic Alignment of the organisation. David’s work experience has included business development, sales and marketing and operational control of businesses, within the context of human resources and human resources consultancy, for government, energy, financial services and health related services. Key strengths, transferable competencies, skills and experience • Extensive knowledge of the HR function • 20+ years experience managing projects, including greenfield sites • 20+ years experience in negotiating both long term and short term contracts • 20+ years experience of project planning and process implementation • 20+ years experience of developing both internal and external relationships • 20+ years experience of budgetary responsibility Experience: Name of Employer Self employed contractor An introduction to the employer Provider of consultancy services to a number of organisations Service period January 2011 - date Position held Contractor Responsibilities held Business Development, sales, Tutor/teacher/training new teachers Achievements attained Evaluation of curriculum material for major client contributed to a proposal to provide curriculum for a major client. Negotiated the sale of services to a variety of clients Name of Employer Mercer (NZ) Limited An introduction to the employer Mercer in part of the Marsh & McLennan Group of companies (NYSE: MMC) providing advice and solutions in risk, strategy and human capital. Mercer provides Financial Services & Consulting Services linked to the client’s Human Capital. Service period July 2006 – November 2010 Position held Market Leader, Information Product Solutions (NZ) Responsibilities held Strategy, market development, recruitment, retention, training, learning and development, client marketing, management and consulting to key clients, preparing and presenting media releases, speaking at conferences and CEO round tables Achievements attained Managed the integration of the recently acquired Watson Wyatt New Zealand Information Business Managed the team's cultural change Introduced a sales culture Researched the New Zealand market and developed the business development strategy
  • 2. Established the road-map to realise the strategy Agreed sales targets and expense budgets for New Zealand to improve margin (margin improved from 25% to 59% in 4 years and sales revenue increased 45%) Enhanced the team’s skills through training/coaching to ensure each member could satisfy client's needs Established the Global Mobility consulting business in New Zealand Name of Employer Bank of New Zealand (BNZ) An introduction to the employer BNZ offers a range of financial products, services and advice to individuals, businesses, corporate and large charitable organisations across New Zealand. Service period September 2004 – June 2006 Position held Mobile Manger Responsibilities held Business development within a defined geographic area of Auckland Achievements attained 100% increase in BNZ home loan revenue in area Name of Employer Abu Dhabi Gas Liquefaction Company (ADGAS) An introduction to the employer ADGAS is part of the ADNOC group of companies Service period July 2002 – July 2004 Position held Technical Author (Process) Responsibilities held Evaluation of the existing process operations technical training programme Recommend enhancements to improve the efficiency and effectiveness of the programme Write all process operations technical training material Achievements attained Developed the methodology for technical manual writing and production of training manuals in the company’s Das Island Training Centre Establish the curriculum content for Operations Training Wrote several training modules and piloted the material Name of Employer Self employed An introduction to the employer Purchased a manufacturing company that was in decline and made it profitable Service period May 2001 – June 2002 Position held Managing Director Responsibilities held Overhauled the company processes, improving the efficiency and effectiveness of the production line Developed an effective marketing strategy Achievements attained Increased sales by 40% and increased margin by 10% Sold the business at 20% profit Name of Employer Ministry of Cabinet Affairs & Information, State of Bahrain An introduction to the employer Responsible for the information, radio and television networks broadcasting and publishing information in Bahrain Service period October 1996 – November 1999 Position held Training Advisor (Information) Responsibilities held Completion of the training needs analysis of the Ministry’s employees
  • 3. Development of the training policy, training plan and the training budget Achievements attained Developed the Ministry’s vision statement Co-developed the Mission Statement Developed the Training Policy Established the training history database Initiated and managed the Training Needs Analysis Developed the Ministry’s Training Plan Established the Ministry’s Training Centre Developed detailed personal training plans for key staff Developed a high level Media/Information workshop for Ministers and Ambassadors representing “the face of Bahrain” to the international media in countries throughout the world Conducted management workshops for senior government officials Negotiated training contracts with local and international training companies Advised senior officials of other ministries on training, learning and development issues Name of Employer University of Strathclyde Business School An introduction to the employer The largest university in Scotland by student population (168,000 students) The university developed the first MBA programme outside the United States Service period September 1997 – October 1999 Position held Tutor Counsellor Responsibilities held Provision of tutorial support for senior managers studying the Master’s degree in business administration (MBA) Achievements attained Guided students to achieving their MBA degree Name of Employer Yusuf bin Ahmed Kanoo (YBA Kanoo) An introduction to the employer A family owned trading group with operations in Bahrain, Oman, Saudi Arabia and the United Arab Emirates employing approximately 6,000 staff. Service period January 1995 – September 1996 Position held Training Manager Responsibilities held Establish the training division Achievements attained Established the Training Division as a separate financial entity Developed the marketing plan for the Training Division Organised the refurbishment of the existing training centre in Al Khobar, Saudi Arabia Established additional training centres in Saudi Arabia, United Arab Emirates and Bahrain Developed localisation policies in line with each governments’ guidelines Developed internal training to cater for the localisation of the workforce In consultation with divisional managers, developed and introduced a training policy for each operational division
  • 4. Developed the capability of the Training Division to provide training services using both full time and part time tutors Recruited additional staff to develop the provision of training services Negotiated a joint venture agreement with Oxford Brookes University (OBU) Negotiated contracts with City & Guilds of London International and the National Examining Board for Supervision & Management Established an external client base Name of Employer Self employed contract tutor for: Oxford College of Further Education Oxford Business School Oxford Tutorial College An introduction to the employer Provision of education to local and overseas students Service period September 1993 – December 1994 Position held College tutor Responsibilities held Taught accountancy, business studies, economics, the National Examination Board in Supervisory Management, and the post graduate certificate in Business Studies Achievements attained Guided students to the successful completion of their course Name of Employer Management Planning & Research Consultants An introduction to the employer MPRC, Bahrain, was a management consultancy firm specialising in the energy sector Service period January 1992 – August 1993 Position held Project Manager Responsibilities held All aspects of project management including budgetary control, developing educational qualifications/standards and quality control Achievements attained Established the training material production department Managed the existing US$ 4,000,000 project Recruited 25 technical experts to write training material Courses included maintenance, operations and English Recruited 15 production operatives and support staff Recruited 20 training centre staff and mobilised them to work in the training centres in Saudi Arabia Liaised with clients at director level and negotiated any variations to contracts at monthly meetings Name of Employer Self employed An introduction to the employer Contractor in business and related financial services Service period February 1985 – December 1991 Position held Financial Services contractor Responsibilities held Sale of financial services to local business community Achievements attained Sale of financial services Regional Salesman of the Quarter (Confederation Life Insurance Company, June 1988)
  • 5. Personal Training & Development Sales Training – Miller Heiman • Conceptual Selling – Customer Interaction Strategy for Winning Complex Sales • Strategic Selling – Comprehensive strategy for winning complex sales • Large Account Management Process (LAMP) – Strategic planning for protecting and • growing key accounts • Various in-house sales courses with Confederation Life & Bank of New Zealand Financial Training • Learnt the methods and procedures of Bank of New Zealand relating to lending to clients investing in the residential property market • Successfully completed Lending Accreditation 1 & 2 (94%) IT Skills • Microsoft Office (Outlook/Excel/Word/Power Point) • MS Outlook • Lotus Notes • Open Office (Writer/Impress/Calc) • Mozilla Firefox & Mozilla Thunderbird • Typing 50 – 60 words per minute Education • Bachelor of Arts – Open University • Certificate in Education – Liverpool University • Association of Accounting Technicians • Licentiateship of City & Guilds of London • CGLI Chemical Plant Operation Post Advanced Certificate • ULCI Petroleum Plant Operation Advanced Certificate • ULCI Chemical Plant Operation Ordinary Certificate Memberships • Chartered Member of the Chartered Institute of Personnel & Development • Member of the Human Resources Institute of New Zealand • Vice President of the Auckland Branch of HRINZ Societies • Member of Mensa Conferences • Attended Human Resources Institute of New Zealand 2006 to 2010 • Attended Mercer Asia Pacific Information Products Leadership Conference 2006 to 2008 Referees • Available on request