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Job Creation through Community and Employer Partnerships!
Quicken Loans and Detroit!
   Making a Difference!
      David Carroll
      April 19, 2012
Started in 1985	

Conventional,VA and
       FHA	

   Licensed and
  Audited in all 50
       States	


  Revolutionized
 How People Get
    Mortgages
#1 Place to Work in Michigan 2011	

       by Detroit Free Press	

 Highest In Customer Satisfaction for
    Primary Mortgage Origination	


Customer Service Champion of 2011 -
One of Forty Companies in the USA!	


   7 Straight Years In The Top 15
           (#10 in 2011)	

8 Straight Years On Fortune 100 Best
    Companies To Work For List
Keys To Our 
 Success
We Are A High Tech Company...	





...That Happens To Produce Mortgages.
Family Of 
Companies
Family of Companies
Looking at
  Detroit
Detroit 1.0
Muscle Economy
The Issues!
!    High Illiteracy Rate!
!    High Unemployment Rate!
!    High Crime Rate!
!    Political Issues!
!    Declining Population!
!    Declining Tax Base!
!    Severe Fiscal Problems!
So why 
Detroit?
Detroit is...	

 attractive 	

   & creative	

       & innovative	





               pioneering people	

  who don t like to play it safe
Density 
and Business
Relationships
Detroit 	
is 	
fun!
The Right Thing 
to Do
Rock
Detroit
ETROIT 2.0
Bring Retail    T	

 Create A High
                       Back Into The
                            City	

                                        H	

   Tech, New
   Economy,                             E	

Creative Corridor	



                                        P	

    Foster
                           Make
                        Downtown A
                                        L	

 Collaboration
and Innovation	

                       Great Place To   A	

                            Live	

                                        N
March 2020
The Miracle of Detroit
The 

 Move
Moved 3,700 Team Members
Downtown Since August, 2010
We re moving ANOTHER 1500+
Team Members By August 2012
But it s not just
about the move...
Community
Involvement
Event Sponsorships
Charitable Support	





            Child Advocacy Center
Boards and Memberships
Summer Internship Program	




       Quicken Loans Plans to
         Hire 500+ Interns	

           This Summer.
Incentives For
   Downtown                  Incentives Are For
Employees To Live             Both Renters and
   Downtown	

                     Buyers	



                Eligible Employees
                  Work For Blue
                Cross Blue Shield,
               Quicken Loans, DTE,
                 Compuware and
                 Strategic Staffing
                     Solutions
Radio Show That Airs Every Other Friday
From 7:00 PM - 8:00 PM on 760 WJR-AM	


 Dedicated To Showcasing Detroit Jewels
and Improving The Region Through Open
                Dialogue	


  Covers EVERYTHING That Is Detroit!
Full Property Management and Real Estate Services	


   25+ Years Of Experience In Developing, Acquiring, 	

 Financing, Leasing, Managing, Renovating and Marketing	


One Stop Shop for Quicken Loans and Related Companies 	

Growing Real Estate Investments and Third Party Owners	


      Founded By Jim Ketai and Dan Gilbert In 2011
Our
Properties
M@DISON	





                           Compuware
                            Building	





                                           Two Detroit
The Chase                                    Garage	

 Building	





                       First National	

Dime Building
Chase Tower	


Designed by 	

Albert Kahn Associates	


Construction Completed 	

in 1959	


505,000 Square Feet
M@DISON	





                           Compuware
                            Building	





                                           Two Detroit
The Chase                                    Garage	

 Building	





                       First National	

Dime Building
First National Building	


First Phase Was Completed in
1921 and the Second Phase
Was Completed In 1928	


Classic Setting of Dignity and
Power	


803,000 Square Feet	


Enclosed Parking With	

540 Spaces
M@DISON	





                           Compuware
                            Building	





                                           Two Detroit
The Chase                                    Garage	

 Building	





                       First National	

Dime Building
The Dime Building	


Finished in 1912	


Architect Daniel
Burnham also designed
the Flatiron Building in
New York City and
Union Station in
Washington, DC	


320,000 Square Feet
M@DISON	





                           Compuware
                            Building	





                                           Two Detroit
The Chase                                    Garage	

 Building	





                       First National	

Dime Building
M@dison	

                Opened in 1917	


     New Home To The Skidmore Studio and
          Detroit Venture Partners	


              50,000 Square Feet	

A Center For Young Entrepreneurial Enterprises to
           Collaborate and Innovate	


   130 Seat Auditorium and Rooftop Garden
M@dison
M@DISON	





                           Compuware
                            Building	





The Chase                                  Two Detroit
 Building	

                                 Garage	





                       First National	

Dime Building
Two Detroit Center
  Parking Garage	

1,095 Space Parking Garage
Built In 2002	


Located Two Blocks Away
From The Chase Tower	


Designed by Neumann Smith
& Associates	


On-Site Attendant
1520 Woodward Ave
1520 Woodward Ave
How does this
    help Detroit?
✓  Tax   base and parking revenue

✓  Support      for local businesses and venues

✓  Residences,      retail and Feet on the Street 

✓  Morale
Job
 Creation
✓  Just   under 10% of our people who work in Detroit also
    
live in Detroit
✓  Recruiting   from city colleges
✓  Job   fairs in the city
✓  Partnerships    with Michigan Works, Goodwill Industries,
    
Michigan Rehabilitation Services and others
✓  Summer     interns
✓  Designated     Detroit Recruiter
Challenges
  ✓  Skill   level
  ✓  Transportation

  ✓  Child    care
Work Force
Development
Not everything that
counts can be counted,
not everything that can
  be counted counts.
             Albert Einstein
THANK YOU!!




              To follow up with the speaker:!
                               !
                        David Carroll!
                   1050 Woodward Avenue

                      Detroit, MI 48226!
                    Phone: (313) 373-7450!
            Email:DavidCarroll@quickenloans.com!

Presentations will be available at www.ncrc.org/conference by !
                        April 30, 2012!

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David Carroll | NCRC 2012 Conference

  • 1. Job Creation through Community and Employer Partnerships!
  • 2. Quicken Loans and Detroit! Making a Difference! David Carroll April 19, 2012
  • 3. Started in 1985 Conventional,VA and FHA Licensed and Audited in all 50 States Revolutionized How People Get Mortgages
  • 4. #1 Place to Work in Michigan 2011 by Detroit Free Press Highest In Customer Satisfaction for Primary Mortgage Origination Customer Service Champion of 2011 - One of Forty Companies in the USA! 7 Straight Years In The Top 15 (#10 in 2011) 8 Straight Years On Fortune 100 Best Companies To Work For List
  • 5. Keys To Our Success
  • 6. We Are A High Tech Company... ...That Happens To Produce Mortgages.
  • 7.
  • 9.
  • 11. Looking at Detroit
  • 14.
  • 15. The Issues! !  High Illiteracy Rate! !  High Unemployment Rate! !  High Crime Rate! !  Political Issues! !  Declining Population! !  Declining Tax Base! !  Severe Fiscal Problems!
  • 16.
  • 18. Detroit is... attractive & creative & innovative pioneering people who don t like to play it safe
  • 24. Bring Retail T Create A High Back Into The City H Tech, New Economy, E Creative Corridor P Foster Make Downtown A L Collaboration and Innovation Great Place To A Live N
  • 25.
  • 28. Moved 3,700 Team Members Downtown Since August, 2010
  • 29.
  • 30. We re moving ANOTHER 1500+ Team Members By August 2012
  • 31. But it s not just about the move...
  • 34. Charitable Support Child Advocacy Center
  • 36. Summer Internship Program Quicken Loans Plans to Hire 500+ Interns This Summer.
  • 37. Incentives For Downtown Incentives Are For Employees To Live Both Renters and Downtown Buyers Eligible Employees Work For Blue Cross Blue Shield, Quicken Loans, DTE, Compuware and Strategic Staffing Solutions
  • 38. Radio Show That Airs Every Other Friday From 7:00 PM - 8:00 PM on 760 WJR-AM Dedicated To Showcasing Detroit Jewels and Improving The Region Through Open Dialogue Covers EVERYTHING That Is Detroit!
  • 39.
  • 40.
  • 41.
  • 42.
  • 43. Full Property Management and Real Estate Services 25+ Years Of Experience In Developing, Acquiring, Financing, Leasing, Managing, Renovating and Marketing One Stop Shop for Quicken Loans and Related Companies Growing Real Estate Investments and Third Party Owners Founded By Jim Ketai and Dan Gilbert In 2011
  • 45.
  • 46. M@DISON Compuware Building Two Detroit The Chase Garage Building First National Dime Building
  • 47. Chase Tower Designed by Albert Kahn Associates Construction Completed in 1959 505,000 Square Feet
  • 48. M@DISON Compuware Building Two Detroit The Chase Garage Building First National Dime Building
  • 49. First National Building First Phase Was Completed in 1921 and the Second Phase Was Completed In 1928 Classic Setting of Dignity and Power 803,000 Square Feet Enclosed Parking With 540 Spaces
  • 50. M@DISON Compuware Building Two Detroit The Chase Garage Building First National Dime Building
  • 51. The Dime Building Finished in 1912 Architect Daniel Burnham also designed the Flatiron Building in New York City and Union Station in Washington, DC 320,000 Square Feet
  • 52. M@DISON Compuware Building Two Detroit The Chase Garage Building First National Dime Building
  • 53. M@dison Opened in 1917 New Home To The Skidmore Studio and Detroit Venture Partners 50,000 Square Feet A Center For Young Entrepreneurial Enterprises to Collaborate and Innovate 130 Seat Auditorium and Rooftop Garden
  • 55.
  • 56. M@DISON Compuware Building The Chase Two Detroit Building Garage First National Dime Building
  • 57. Two Detroit Center Parking Garage 1,095 Space Parking Garage Built In 2002 Located Two Blocks Away From The Chase Tower Designed by Neumann Smith & Associates On-Site Attendant
  • 60. How does this help Detroit? ✓  Tax base and parking revenue ✓  Support for local businesses and venues ✓  Residences, retail and Feet on the Street ✓  Morale
  • 61. Job Creation ✓  Just under 10% of our people who work in Detroit also live in Detroit ✓  Recruiting from city colleges ✓  Job fairs in the city ✓  Partnerships with Michigan Works, Goodwill Industries, Michigan Rehabilitation Services and others ✓  Summer interns ✓  Designated Detroit Recruiter
  • 62. Challenges ✓  Skill level ✓  Transportation ✓  Child care
  • 64. Not everything that counts can be counted, not everything that can be counted counts. Albert Einstein
  • 65. THANK YOU!! To follow up with the speaker:! ! David Carroll! 1050 Woodward Avenue
 Detroit, MI 48226! Phone: (313) 373-7450! Email:DavidCarroll@quickenloans.com! Presentations will be available at www.ncrc.org/conference by ! April 30, 2012!