Dataplex VMWare Event

www.dataplex-systems.com

Understand more about dataplex

VMware View capability

vSphere developments

VMware vision

How to get business backing

Free Lunch
F L h


Introduction and Overview
I t d ti dO i
VMware Vision & Strategy

Can your desktops be virtualised?
Refreshment Break (10:45)

VDI with VMware View
vSphere for your desktop architecture
vSphere for your desktop architecture

Case Study
Demonstration Time
Lunch and Networking (12:50)
g( )


Design
Established in 1996
Impartial ICT Advisory
I ti l Ad i
dataplex: Advice, Professional Services & Support
Nationwide Coverage
Year on Year growth
Delivered virtualised solutions for 14 years with 150+
years experience across our technical pool
Implemented PB’s of consolidated storage from physical
SAN and virtual storage
300,000
Secured over 300 000 endpoints with encryption
software across public and private sectors Manchester
0845 260 5757
Trusted Brand with partners and clients.
Oxford
0845 260 4747


In a complicated world we simply do what
we say: Reduce
Operational
Expense

We enable you to deliver
business agility and resilience by
the effective use of technology.
the effective use of technology.
Delivering
Business
W d
We ensure you are secure and l
Value
compliant.
Increase Risk
Mitigation &
Agility
g y Compliance

We assist you in delivering a
competitive edge and value to
your stakeholders.


IT Advisory P f i l
Professional Service Desk
Services


• Define why an organisation should undertake a new
Strategic initiative and what impact it has to them commercially

• Determine current state and assess against
Assessment recommended objectives

Technical • Plan and design against requirements

Implementation • Implement the solution
Implement the solution

Service Desk
S i D k • Single point of contact for operational efficiency


Business Continuity & DR Collaboration & Messaging

Storage Architecture
Storage Architecture Tiered Virtualisation
Tiered Virtualisation

Infrastructure & Server
Architecture
Cloud Computing

Security & Compliance Networking


24x7 Service Desk

2nd & 3rd Line Support

Asset & System Management

Hosting & Managed Services
g g

Vendor Management
Vendor Management


Management

Availability

Virtualisation

Server Proliant
P li t Integrity

Storage

Networking

Desktop
Security

Datacentre
y
Security

Cloud
Security


The solution Dataplex has created gives us a base for all our data storage requirements and is now

highly available to our secondary location.
Assistant MD, Futaba
Dataplex took time with us to
understand our Dataplex took time with us to understand our the right
requirements, our requirements for simplified
management, expertise ,
security and infrastructure increased uptime and seamless ethos and enthusiasm to excel
environments and the needs of
the business going forward.
migration. The team had the right expertise, in this project and deliver above
and beyond
ethos and enthusiasm to excel in this project.
p j our expectations
ICT Manager, C tt
M Cotton Traders
T d IT Manager, Jewson IT Manager, BetFred

From the initial engagement through to project delivery and reliable and
li bl
Proven to be d
after sales support, they have never let us down and
consistent with a technical team who's
very high level of
demonstrated a
input we can depend on
technical
t h i l competence.
t Senior Management, AQA
Operations Manager, SSP


Presentations available from:
http://www.dataplex‐systems.com/events.htm

Your feedback is important to us. Included in your packs are feedback forms,
please take a couple of minutes to complete them and be entered into a draw for
the chance to win a case of wine.


Cloud Hosted Virtual Desktops
(Technologies * x) + (Vendors * y) = Confusion

Application Virtualization

Terminal Servers

Internal Hosted Virtual Desktops

How do you assess your needs?


Leading triggers are:
L di t i
Desktop replacement cycles
OS upgrade cycles (such as Windows 7)
Worker location changes
Workforce Mobility


Support Efficiency

Licensing Scalability

Capacity Planning
p y g Security

Reliability
R li bilit Accountability

Provisioning &
P ii i & Responsibility
Storage


Summary
70 Source Servers
New Servers 3
60 Target Servers Consolidation Ratio 5:3:1
50
40 Consolidation 16
30
20
10
100 Source Servers
0
90 Target Servers
Processor Memory Disk Space Disk IO Network 80
IO 70
60
50
40
30
Industry average for average CPU 20
10
utilisation 6-8% 0
Server Count Rack Units Annual Energy
Cost

Server Rack Units Annual Energy Use Heat Dissipation Processor (%) Memory (%) Disk Space
Count Energy Cost (kWh/yr) (BTU/yr) (%)

Source Server 18 19 3097.76 20651.7 70395360 19.6 63.0. 40.3

Target Servers 3 6 1576.80
1576 80 10512 35845923 26.9
26 9 41.6
41 6
Change -10 -13 -1520.96 -10139.7 -3459440 7.3 -21.3

Change (%) -76.9 -68.4 -49.1 -49.1 -49.1


Do not compare desktop virtualisation to server virtualisation, they interact
with hardware differently
Not ll desktop brokers are th same
N t all d kt b k the
Not all hypervisors are the same
Users do not care how many servers you are not running because of this
project
Users want a better experience than they get now
Get desktop virtualisation wrong and everyone will know about it
p g y
Get server virtualisation wrong and only a pocket of people know about it

Desktop Interaction is different to Server Interaction with hardware
Desktop Interaction is different to Server Interaction with hardware


USERS: What they do, How they do it, When they do it


Firstly not all desktops are candidates
Don’t just ask the question how many users can I get on a box….
Guess work is not an option
Objective tests are critical
Work with the user, they need to feel part of the process
Combination of technical and business consulting is needed to ensure success
g
Partially automated and partially manual
There is a big human element to VDI, don’t forget it.

Stakeholder Engagement

Project
P j Project
P j
Assess Analyse Design Review Implement
Initiation Close

Project Management


Dissolvable agent
reports configs:
OS
Applications
CPU, Memory,
Disk
Age of machine
NICs
Monitors
Printers
Pi t
Peripherals.


Dissolvable agent
measures usage:
Per user per app
user,
Time in use
CPU
Memory
Disk
Network
Latency
Graphics intensity
Login duration
App load times


Setup profiles to rate VDI
Fitness for specific
platforms:
Assign importance
weighting
Specify compatibility for
known applications


Examine details of
existing configurations:
Filter by
y
Location
User or Group
Application
See distribution of:
OS versions
# Processors
CPU speeds
Memory sizes
# Monitors
Resolutions
# NICs
NIC speeds
Printers
Age of machines


Examine distribution of
resource utilisation:

CPU, Memory, Network
Filter by
Application
User or Group
Location
Days and times
Identify top consumers


Find key clusters
and commonality:

Filter by
Location
User or Group
Application
Find clusters across:
OS type
CPU type
Memory size
Total disk
NICs # speed
#,
# Monitors
# Printers

See how well specific machines,
p ,
users and applications fit in
VDI:
Analyze by group Best Fit
Workload statistics
System CPU
User CPU
Memory Use
Paging
Disk I/O
Network I/O
Advanced metrics
User logons
App loading
Network latency
Graphics intensity
Worst Fit
Categorize workloads
Customizable ratings.


Monitor Used Applications Graphical Intensity of Applications

Application Load Time Memory Usage

Login Time Time running disconnected from LAN

Current Endpoint Hardware Printer Types

Latency to Endpoint AD Information (User Names, IP, Groups)

User Needs
User Needs Predictable Capex
Predictable Capex


Establish Business Requirements and KPIS

Establish executive sponsorship
Establish executive sponsorship

Understand your operational IT architecture

Understand Business Goals and Vision

Gap Analysis of Current State to Desired State The ‘H’ Factor

Understand your users and their pains, make them feel involved User Involvement is key y
Analyze the assessment Sponsorship is critical
Communication is paramount
Establish your Reference Architecture

Understand your Financial Model

Develop Business Case for Virtual Desktop

POC/Pilot


30 Day POC

Fully Supported/Managed
y pp g

Windows 7 or Windows XP

AppSense UEM

Application Packages
A li ti P k

Our Equipment, Your Environment

Mitigated Risk

Thin Clients Available from Wyse or HP


Based upon information about YOUR
IT Organisation
Based upon information about YOUR
business model and vision
Based upon business information from
within the industry
Based upon a pedigree of TCO/ROI
analysis within the Dataplex Technical
Consulting division
Tangible and Quantifiable results to
ensure your successful POC and
Assessment get board level
sponsorship.
sponsorship


Number of Desktops within the business, number to be virtualised
Desired Split of desktops:
Fat/Thin Clients
How will the desktops be delivered
Preferred finance model of the business, aligned more to Capex or Opex
Your Desktop Refresh Cycle
Energy Costs
Licensing Frameworks from MS a d VMware
ce s g a e o s o S and ae
3rd Party Requirements such as AppSense
Desktop Support Costs
Application Testing & Deployment
Productivity Improvements
ROI Timeframe
NPV Savings and Discount Rates


Determine your payback period
Determine your NPV
Determine your ROI
Benchmark you against your peers
in the same industry
Develop Report and Presentation
Concise and accurate report to
gain backing and support from the
executives.
executives


The final stage is the delivery of the business case and architecture
to gain board backing and executive sponsorship:

Deliver Business Justification
Deliver Costed Proposal
Deliver Architectural Blueprint
Present solution to project executives
Establish project next steps.


Organization’s industry: High Technology Software and Hardware
Organization’s location: United Kingdom
500 desktops are in the organisation:
Virtual Machines: 400 PC (existing or new) and 100 thin clients

VMware View solution versus the As Is opportunities, projects that implementing the proposed
solutions resulted in a TCO savings of £701,561M over a 5 year period.

To implement the proposed project will require a 5 year cumulative investment of £441,359
including:

£109,194 View Server and Storage Configuration
£103,187 in desktop virtualisation
£139,3331in Thi Client T h l i
£139 3331i Thin Cli Technologies
£73,149 software Support and Maintenance
£15,000 Professional Services


Comparing the costs and benefits of the proposed project using
discounted cash flow analysis the proposed business case
y p p
predicts:

Return on Investment (ROI) of 89%
NPV with an 11% discount rate £782,835
Internal Rate of Return of 78%
Payback period of 15 months.

Problem:
Roaming desktop users with locked down desktops
Desktop user experience slowing down, impacting user productivity
Increased volume of calls to service desk.
Reduce
Operational
Solution: Expense

Desktop design and scoping consultancy
Desktop virtualisation project using VMware, EMC and Dell
Desktop virtualisation project using VMware EMC and Dell
2nd and 3rd line support through Dataplex Service Desk.
Delivering
Benefits: Business
Value
Simplified desktop management
Risk
Ensured security and integrity of intellectual property Increase Mitigation
Agility &
Improved user productivity and efficiency. Compliance

ROI within 11 months of go live.
ROI within 11 months of go live

“Dataplex worked closely with us to architect a solution that matched our
budget and business requirements for reducing capital and operational costs,
budget and business requirements for reducing capital and operational costs
whilst providing simplified desktop provisioning and enhanced system
responsiveness.”


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