SlideShare a Scribd company logo
DARRYL G. CHATMAN
1719 Lake Quitman Drive
Richmond, TX 77406
281.386.7008 dchatmans@aol.com
SUMMARY
Organized professional with a history of increasing revenues, improving company awareness,
and meeting cold-call sales objectives. Successful in diverse industries including employment
services, commercial chemical companies, and governmental agencies. Demonstrated
strengths in business-to-business sales, product / service training, and customer relationship
building. Works well with a team or as an individual contributor. 2-5 years in a Lead Generation,
Inside Sales or Lead Development role.
PROFESSIONAL EXPERIENCE
X-ISS, Houston, TX OCT. 2014 – PRESENT
Inside Sales Representative
Generated 250-300 outbound cold phone calls to Fortune 500 companies located internationally.
Scheduled/Instructed High Performance Computing seminars explaining technological advantages
and improved “rate of return” on investment. Attended SC14 in New Orleans, and SC15 in Austin
working at X-ISS booth showcasing company’s various service and product offerings. Secured new
accounts in several states across the USA. Coordinated with outside sales people to win new
accounts.
NOBLE IRON, Houston, TX AUG. 2013 - OCT. 2014
Customer Care Representative
Received 200 -250 inbound phone calls daily in a call center environment. Quoting/emailing;
estimating availability; arranging pick-up/delivery; and sourcing construction heavy equipment
rentals/sales to Fortune 500 companies located in Southern California market. Coordinated with both
outside sales people and accounts receivable to develop new accounts and collect on delinquent
accounts.
UNITED RENTALS, Houston, TX SEPT. 2012 – AUG 2013
Inside Sales Representative
Received 100 -150 inbound phone calls daily. Quoting; estimating availability; arranging pick-
up/delivery; and sourcing construction heavy equipment rentals/sales to Fortune 500 companies.
• Achieved (Team) Sales of $1.3M for the Branch in February 2013
MANPOWER, Houston, TX NOV. 2009 – AUG 2012
Inside Sales Executive
Performed 150 – 200 outbound phone calls daily setting appointments. Coordinated with Branch
Managers; Metro Sale Representatives; and Regional Director in formulating successful marketing
strategies for small-to-medium sized businesses. Increased and developed sales volume on
existing and sold new accounts.
• Achieved 90 – 95% (30% above average) of Appointment Setting Goals on a weekly / monthly
basis (documented). Documented daily phone contacts using Sales Force software database.
STATE CHEMICAL SOLUTIONS, Houston, TX NOV. 2006 – NOV. 2009
Account Manager
Coordinated / Managed 50 – 100 accounts in the City of Houston; corporate; and federal accounts.
Performed product demonstrations on-site and installed equipment as needed.
• Documentation of exceeding monthly sales goals including “Rookie of the Month.”
DARRYL G. CHATMAN PAGE TWO
ORKIN COMMERCIAL PEST CONTROL, Houston, TX DEC. 2005 – NOV. 2006
Sales Executive
Sold and managed a book of business of 40 – 50 commercial business accounts on a monthly basis.
• Increased Orkin’s business-to-business productivity by 15% in 6 months.
• Successfully completed the required Achieve Global Professional Selling Skills Courses
AFFILIATED COMPUTER SERVICES, INC.-(Workforce Solutions), Alvin, TX DEC. 2003 – OCT.
2005
Sales Executive
Developed programs to assist juvenile offenders’ employment with local businesses.
• Assessed the needs of juveniles and made recommendations for treatment for youthful
offenders.
• Compiled caseload paperwork and documented individual client records as required by
state law.
TERMINIX COMMERCIAL PEST CONTROL, Houston, TX OCT. 2002 – DEC. 2003
Sales Executive
Sold and managed a book of business of 50 commercial business accounts on a monthly basis.
Managed clients and technicians on service action plans. Sold pest control contracts for a major
pest control company. Traveled monthly to meet with business managers and business supervisors.
• Increased Terminix’s business-to-business productivity (by 25% over previous year) in 1 year.
• Ranked 4 out of 96 Western Region Sales Reps.
EMPLOYMENT DEVELOPMENT DEPARTMENT, Canoga Park, CA JAN. 1992 – JUN 2002
STATE OF CALIFORNIA
Employment Program Representative
Cold-called Fortune 500 Companies to utilize EDD’s services. Counseling of individual and group drug
and/or alcohol counseling to juveniles for over ten (10) years with the California Youth Authority.
Developed and presented individual and family counseling on drug/alcohol to the California Youth
Authority parolee program. Assessed the needs of juveniles and made recommendations for
planning and treatment for youthful offenders. Scheduled appointments for public workshops and
employment reviews. Filed Unemployment Insurance claims face-to-face and via telephone for the
public in a call center environment.
• Prepared case paperwork and attends court hearings for CYA parolees as required by law.
• Worked closely with Probation Officers concerning treatment and counseling of youthful parolees.
EDUCATION
BBA, Minor in Finance, University of North Texas, Denton, TX

More Related Content

What's hot

Dale E Cadwalader
Dale E CadwaladerDale E Cadwalader
Dale E Cadwalader
Dale Cadwalader, MBA
 
Dale E Cadwalader
Dale E CadwaladerDale E Cadwalader
Dale E Cadwalader
Dale Cadwalader, MBA
 
Jimmy R resume 2015
Jimmy R resume 2015Jimmy R resume 2015
Jimmy R resume 2015
Jimmy Russell
 
Richard Woolverton Resume
Richard Woolverton ResumeRichard Woolverton Resume
Richard Woolverton Resume
Richard Woolverton
 
Karrie Resume2
Karrie Resume2Karrie Resume2
Karrie Resume2
Karrie McCollum
 
Roger A Faw Resume 100815
Roger A Faw Resume 100815Roger A Faw Resume 100815
Roger A Faw Resume 100815
Roger A. Faw
 
Linda richardson (1)
Linda richardson (1)Linda richardson (1)
Linda richardson (1)
Linda Richardson
 
Douglas Newstead Resume April,5 2015 (1)
Douglas Newstead Resume April,5  2015 (1)Douglas Newstead Resume April,5  2015 (1)
Douglas Newstead Resume April,5 2015 (1)
Doug Newstead
 
Jeremy Galloway.LinkedIn Resume
Jeremy Galloway.LinkedIn ResumeJeremy Galloway.LinkedIn Resume
Jeremy Galloway.LinkedIn Resume
Jeremy Galloway
 
Robb, Don (2016)
Robb, Don (2016)Robb, Don (2016)
Robb, Don (2016)
Don Robb
 
Dale cadwalader ss
Dale cadwalader ssDale cadwalader ss
Dale cadwalader ss
Dale Cadwalader, MBA
 
Dale cadwalader ss
Dale cadwalader ssDale cadwalader ss
Dale cadwalader ss
Dale Cadwalader, MBA
 
Dale cadwalader
Dale   cadwaladerDale   cadwalader
Dale cadwalader
Dale Cadwalader, MBA
 
General manager (best) CV template
General manager (best) CV templateGeneral manager (best) CV template
General manager (best) CV template
Mina Gergis
 
Resume 2015
  Resume 2015  Resume 2015
Resume 2015
Julie Miller
 
Hernandez BIO
Hernandez BIOHernandez BIO
Hernandez BIO
Jorge Hernandez
 
My resume 2013
My resume 2013My resume 2013
My resume 2013
Steve Baloch
 
R. Redjai Resume
R. Redjai ResumeR. Redjai Resume
R. Redjai Resume
Rex Redjai
 
JAnderson_CareerSummary
JAnderson_CareerSummaryJAnderson_CareerSummary
JAnderson_CareerSummary
Jon Anderson
 

What's hot (19)

Dale E Cadwalader
Dale E CadwaladerDale E Cadwalader
Dale E Cadwalader
 
Dale E Cadwalader
Dale E CadwaladerDale E Cadwalader
Dale E Cadwalader
 
Jimmy R resume 2015
Jimmy R resume 2015Jimmy R resume 2015
Jimmy R resume 2015
 
Richard Woolverton Resume
Richard Woolverton ResumeRichard Woolverton Resume
Richard Woolverton Resume
 
Karrie Resume2
Karrie Resume2Karrie Resume2
Karrie Resume2
 
Roger A Faw Resume 100815
Roger A Faw Resume 100815Roger A Faw Resume 100815
Roger A Faw Resume 100815
 
Linda richardson (1)
Linda richardson (1)Linda richardson (1)
Linda richardson (1)
 
Douglas Newstead Resume April,5 2015 (1)
Douglas Newstead Resume April,5  2015 (1)Douglas Newstead Resume April,5  2015 (1)
Douglas Newstead Resume April,5 2015 (1)
 
Jeremy Galloway.LinkedIn Resume
Jeremy Galloway.LinkedIn ResumeJeremy Galloway.LinkedIn Resume
Jeremy Galloway.LinkedIn Resume
 
Robb, Don (2016)
Robb, Don (2016)Robb, Don (2016)
Robb, Don (2016)
 
Dale cadwalader ss
Dale cadwalader ssDale cadwalader ss
Dale cadwalader ss
 
Dale cadwalader ss
Dale cadwalader ssDale cadwalader ss
Dale cadwalader ss
 
Dale cadwalader
Dale   cadwaladerDale   cadwalader
Dale cadwalader
 
General manager (best) CV template
General manager (best) CV templateGeneral manager (best) CV template
General manager (best) CV template
 
Resume 2015
  Resume 2015  Resume 2015
Resume 2015
 
Hernandez BIO
Hernandez BIOHernandez BIO
Hernandez BIO
 
My resume 2013
My resume 2013My resume 2013
My resume 2013
 
R. Redjai Resume
R. Redjai ResumeR. Redjai Resume
R. Redjai Resume
 
JAnderson_CareerSummary
JAnderson_CareerSummaryJAnderson_CareerSummary
JAnderson_CareerSummary
 

Similar to Darryl's Resume

jose saucedo pro (2)
jose saucedo pro (2)jose saucedo pro (2)
jose saucedo pro (2)
Jose Saucedo
 
Alexandra Fonollosa Resume, Orlando, FL ~ office manager - administrative ass...
Alexandra Fonollosa Resume, Orlando, FL ~ office manager - administrative ass...Alexandra Fonollosa Resume, Orlando, FL ~ office manager - administrative ass...
Alexandra Fonollosa Resume, Orlando, FL ~ office manager - administrative ass...
Alexandra Fonollosa, MBA
 
Wortha Look Resume Template
Wortha Look Resume TemplateWortha Look Resume Template
Wortha Look Resume Template
Black River Ventures
 
-296874-arthur-tomack-resume (8)
-296874-arthur-tomack-resume (8)-296874-arthur-tomack-resume (8)
-296874-arthur-tomack-resume (8)
Artie Tomack
 
SENIOR SALES & BUSINESS DEVELOPMENT EXECUTIVE
SENIOR SALES & BUSINESS DEVELOPMENT EXECUTIVESENIOR SALES & BUSINESS DEVELOPMENT EXECUTIVE
SENIOR SALES & BUSINESS DEVELOPMENT EXECUTIVE
Clayton Bonn
 
Arthur Lujan Resume
Arthur Lujan ResumeArthur Lujan Resume
Arthur Lujan Resume
Arthur Lujan
 
Resume TIMOTHY R CASEY
Resume TIMOTHY R CASEYResume TIMOTHY R CASEY
Resume TIMOTHY R CASEY
Timothy Casey
 
Shelia Carpenter Resume-March2016
Shelia Carpenter Resume-March2016Shelia Carpenter Resume-March2016
Shelia Carpenter Resume-March2016
Shelia Carpenter
 
Resume Julian Olalde
Resume Julian OlaldeResume Julian Olalde
Resume Julian Olalde
Olalde21
 
Patrick W Bell Jr
Patrick W Bell JrPatrick W Bell Jr
Patrick W Bell Jr
Patrick Bell Jr
 
Darrell Martin Sales Professional
Darrell Martin Sales ProfessionalDarrell Martin Sales Professional
Darrell Martin Sales Professional
Darrell Martin
 
Gary S. Fanguy - Resume - Contact Info (1)
Gary S. Fanguy - Resume - Contact Info (1)Gary S. Fanguy - Resume - Contact Info (1)
Gary S. Fanguy - Resume - Contact Info (1)
gary fanguy
 
Micah Current Resume
Micah Current ResumeMicah Current Resume
Micah Current Resume
Micah Current
 
Corey Fletcher Resume
Corey Fletcher ResumeCorey Fletcher Resume
Corey Fletcher Resume
Corey Fletcher
 
Chad Trahan RESUME Revised 8.27.14
Chad Trahan RESUME Revised 8.27.14Chad Trahan RESUME Revised 8.27.14
Chad Trahan RESUME Revised 8.27.14
Chad Trahan
 
Paula A. Daigle
Paula A. DaiglePaula A. Daigle
Paula A. Daigle
pauladaigle
 
Sandra Huesing
Sandra HuesingSandra Huesing
Sandra Huesing
Sandra Huesing
 
jat0216
jat0216jat0216
Career Highlights
Career HighlightsCareer Highlights
Career Highlights
Terri Newby
 
David Resume 2016
David Resume 2016David Resume 2016
David Resume 2016
David Roddy
 

Similar to Darryl's Resume (20)

jose saucedo pro (2)
jose saucedo pro (2)jose saucedo pro (2)
jose saucedo pro (2)
 
Alexandra Fonollosa Resume, Orlando, FL ~ office manager - administrative ass...
Alexandra Fonollosa Resume, Orlando, FL ~ office manager - administrative ass...Alexandra Fonollosa Resume, Orlando, FL ~ office manager - administrative ass...
Alexandra Fonollosa Resume, Orlando, FL ~ office manager - administrative ass...
 
Wortha Look Resume Template
Wortha Look Resume TemplateWortha Look Resume Template
Wortha Look Resume Template
 
-296874-arthur-tomack-resume (8)
-296874-arthur-tomack-resume (8)-296874-arthur-tomack-resume (8)
-296874-arthur-tomack-resume (8)
 
SENIOR SALES & BUSINESS DEVELOPMENT EXECUTIVE
SENIOR SALES & BUSINESS DEVELOPMENT EXECUTIVESENIOR SALES & BUSINESS DEVELOPMENT EXECUTIVE
SENIOR SALES & BUSINESS DEVELOPMENT EXECUTIVE
 
Arthur Lujan Resume
Arthur Lujan ResumeArthur Lujan Resume
Arthur Lujan Resume
 
Resume TIMOTHY R CASEY
Resume TIMOTHY R CASEYResume TIMOTHY R CASEY
Resume TIMOTHY R CASEY
 
Shelia Carpenter Resume-March2016
Shelia Carpenter Resume-March2016Shelia Carpenter Resume-March2016
Shelia Carpenter Resume-March2016
 
Resume Julian Olalde
Resume Julian OlaldeResume Julian Olalde
Resume Julian Olalde
 
Patrick W Bell Jr
Patrick W Bell JrPatrick W Bell Jr
Patrick W Bell Jr
 
Darrell Martin Sales Professional
Darrell Martin Sales ProfessionalDarrell Martin Sales Professional
Darrell Martin Sales Professional
 
Gary S. Fanguy - Resume - Contact Info (1)
Gary S. Fanguy - Resume - Contact Info (1)Gary S. Fanguy - Resume - Contact Info (1)
Gary S. Fanguy - Resume - Contact Info (1)
 
Micah Current Resume
Micah Current ResumeMicah Current Resume
Micah Current Resume
 
Corey Fletcher Resume
Corey Fletcher ResumeCorey Fletcher Resume
Corey Fletcher Resume
 
Chad Trahan RESUME Revised 8.27.14
Chad Trahan RESUME Revised 8.27.14Chad Trahan RESUME Revised 8.27.14
Chad Trahan RESUME Revised 8.27.14
 
Paula A. Daigle
Paula A. DaiglePaula A. Daigle
Paula A. Daigle
 
Sandra Huesing
Sandra HuesingSandra Huesing
Sandra Huesing
 
jat0216
jat0216jat0216
jat0216
 
Career Highlights
Career HighlightsCareer Highlights
Career Highlights
 
David Resume 2016
David Resume 2016David Resume 2016
David Resume 2016
 

Recently uploaded

8328958814SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA ...
8328958814SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA ...8328958814SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA ...
8328958814SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA ...
➑➌➋➑➒➎➑➑➊➍
 
ChartMogul Sales Deck Example - SaaS payment analytics
ChartMogul Sales Deck Example - SaaS payment analyticsChartMogul Sales Deck Example - SaaS payment analytics
ChartMogul Sales Deck Example - SaaS payment analytics
chris195775
 
Cold Call Campaigns: Strategies for Success
Cold Call Campaigns: Strategies for SuccessCold Call Campaigns: Strategies for Success
Cold Call Campaigns: Strategies for Success
leveluplinksteam
 
2024 Slides: Sales Productivity: A Deep Dive into Daily Success
2024 Slides: Sales Productivity: A Deep Dive into Daily Success2024 Slides: Sales Productivity: A Deep Dive into Daily Success
2024 Slides: Sales Productivity: A Deep Dive into Daily Success
JessieGoodrum1
 
COMPANY PROFILE S.V.AIRTECH PVT. 2024.pdf
COMPANY PROFILE S.V.AIRTECH PVT. 2024.pdfCOMPANY PROFILE S.V.AIRTECH PVT. 2024.pdf
COMPANY PROFILE S.V.AIRTECH PVT. 2024.pdf
SV Airtech Pvt.Ltd
 
Credit Management Process step by step in SAP SD
Credit Management Process step by step in SAP SDCredit Management Process step by step in SAP SD
Credit Management Process step by step in SAP SD
SatyendraGupta59
 
Factorial Sales Deck - Example of a Sales Deck
Factorial Sales Deck - Example of a Sales DeckFactorial Sales Deck - Example of a Sales Deck
Factorial Sales Deck - Example of a Sales Deck
chris195775
 
Howdy.com Sales Deck - Find talent in LatAm
Howdy.com  Sales Deck - Find talent in LatAmHowdy.com  Sales Deck - Find talent in LatAm
Howdy.com Sales Deck - Find talent in LatAm
chris195775
 

Recently uploaded (8)

8328958814SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA ...
8328958814SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA ...8328958814SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA ...
8328958814SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA ...
 
ChartMogul Sales Deck Example - SaaS payment analytics
ChartMogul Sales Deck Example - SaaS payment analyticsChartMogul Sales Deck Example - SaaS payment analytics
ChartMogul Sales Deck Example - SaaS payment analytics
 
Cold Call Campaigns: Strategies for Success
Cold Call Campaigns: Strategies for SuccessCold Call Campaigns: Strategies for Success
Cold Call Campaigns: Strategies for Success
 
2024 Slides: Sales Productivity: A Deep Dive into Daily Success
2024 Slides: Sales Productivity: A Deep Dive into Daily Success2024 Slides: Sales Productivity: A Deep Dive into Daily Success
2024 Slides: Sales Productivity: A Deep Dive into Daily Success
 
COMPANY PROFILE S.V.AIRTECH PVT. 2024.pdf
COMPANY PROFILE S.V.AIRTECH PVT. 2024.pdfCOMPANY PROFILE S.V.AIRTECH PVT. 2024.pdf
COMPANY PROFILE S.V.AIRTECH PVT. 2024.pdf
 
Credit Management Process step by step in SAP SD
Credit Management Process step by step in SAP SDCredit Management Process step by step in SAP SD
Credit Management Process step by step in SAP SD
 
Factorial Sales Deck - Example of a Sales Deck
Factorial Sales Deck - Example of a Sales DeckFactorial Sales Deck - Example of a Sales Deck
Factorial Sales Deck - Example of a Sales Deck
 
Howdy.com Sales Deck - Find talent in LatAm
Howdy.com  Sales Deck - Find talent in LatAmHowdy.com  Sales Deck - Find talent in LatAm
Howdy.com Sales Deck - Find talent in LatAm
 

Darryl's Resume

  • 1. DARRYL G. CHATMAN 1719 Lake Quitman Drive Richmond, TX 77406 281.386.7008 dchatmans@aol.com SUMMARY Organized professional with a history of increasing revenues, improving company awareness, and meeting cold-call sales objectives. Successful in diverse industries including employment services, commercial chemical companies, and governmental agencies. Demonstrated strengths in business-to-business sales, product / service training, and customer relationship building. Works well with a team or as an individual contributor. 2-5 years in a Lead Generation, Inside Sales or Lead Development role. PROFESSIONAL EXPERIENCE X-ISS, Houston, TX OCT. 2014 – PRESENT Inside Sales Representative Generated 250-300 outbound cold phone calls to Fortune 500 companies located internationally. Scheduled/Instructed High Performance Computing seminars explaining technological advantages and improved “rate of return” on investment. Attended SC14 in New Orleans, and SC15 in Austin working at X-ISS booth showcasing company’s various service and product offerings. Secured new accounts in several states across the USA. Coordinated with outside sales people to win new accounts. NOBLE IRON, Houston, TX AUG. 2013 - OCT. 2014 Customer Care Representative Received 200 -250 inbound phone calls daily in a call center environment. Quoting/emailing; estimating availability; arranging pick-up/delivery; and sourcing construction heavy equipment rentals/sales to Fortune 500 companies located in Southern California market. Coordinated with both outside sales people and accounts receivable to develop new accounts and collect on delinquent accounts. UNITED RENTALS, Houston, TX SEPT. 2012 – AUG 2013 Inside Sales Representative Received 100 -150 inbound phone calls daily. Quoting; estimating availability; arranging pick- up/delivery; and sourcing construction heavy equipment rentals/sales to Fortune 500 companies. • Achieved (Team) Sales of $1.3M for the Branch in February 2013 MANPOWER, Houston, TX NOV. 2009 – AUG 2012 Inside Sales Executive Performed 150 – 200 outbound phone calls daily setting appointments. Coordinated with Branch Managers; Metro Sale Representatives; and Regional Director in formulating successful marketing strategies for small-to-medium sized businesses. Increased and developed sales volume on existing and sold new accounts. • Achieved 90 – 95% (30% above average) of Appointment Setting Goals on a weekly / monthly basis (documented). Documented daily phone contacts using Sales Force software database. STATE CHEMICAL SOLUTIONS, Houston, TX NOV. 2006 – NOV. 2009
  • 2. Account Manager Coordinated / Managed 50 – 100 accounts in the City of Houston; corporate; and federal accounts. Performed product demonstrations on-site and installed equipment as needed. • Documentation of exceeding monthly sales goals including “Rookie of the Month.” DARRYL G. CHATMAN PAGE TWO ORKIN COMMERCIAL PEST CONTROL, Houston, TX DEC. 2005 – NOV. 2006 Sales Executive Sold and managed a book of business of 40 – 50 commercial business accounts on a monthly basis. • Increased Orkin’s business-to-business productivity by 15% in 6 months. • Successfully completed the required Achieve Global Professional Selling Skills Courses AFFILIATED COMPUTER SERVICES, INC.-(Workforce Solutions), Alvin, TX DEC. 2003 – OCT. 2005 Sales Executive Developed programs to assist juvenile offenders’ employment with local businesses. • Assessed the needs of juveniles and made recommendations for treatment for youthful offenders. • Compiled caseload paperwork and documented individual client records as required by state law. TERMINIX COMMERCIAL PEST CONTROL, Houston, TX OCT. 2002 – DEC. 2003 Sales Executive Sold and managed a book of business of 50 commercial business accounts on a monthly basis. Managed clients and technicians on service action plans. Sold pest control contracts for a major pest control company. Traveled monthly to meet with business managers and business supervisors. • Increased Terminix’s business-to-business productivity (by 25% over previous year) in 1 year. • Ranked 4 out of 96 Western Region Sales Reps. EMPLOYMENT DEVELOPMENT DEPARTMENT, Canoga Park, CA JAN. 1992 – JUN 2002 STATE OF CALIFORNIA Employment Program Representative Cold-called Fortune 500 Companies to utilize EDD’s services. Counseling of individual and group drug and/or alcohol counseling to juveniles for over ten (10) years with the California Youth Authority. Developed and presented individual and family counseling on drug/alcohol to the California Youth Authority parolee program. Assessed the needs of juveniles and made recommendations for planning and treatment for youthful offenders. Scheduled appointments for public workshops and employment reviews. Filed Unemployment Insurance claims face-to-face and via telephone for the public in a call center environment. • Prepared case paperwork and attends court hearings for CYA parolees as required by law. • Worked closely with Probation Officers concerning treatment and counseling of youthful parolees. EDUCATION BBA, Minor in Finance, University of North Texas, Denton, TX