This document discusses WoodGreen Community Services' client-centered and team-focused model for integrating settlement and employment services. The model begins with intake and assessment to identify client needs, then provides language training, employment supports like job search workshops, and referrals to other social and community programs. Staff follow up regularly with clients and use volunteers to support service delivery. The model aims to help newcomers learn about Canadian society, find work and housing, and build social connections through a collaborative, multi-service approach.
This document is the annual report for Woodgreen Community Centre for the year 2002-2003. It summarizes the organization's accomplishments over the past year. The report details that Woodgreen helped over 37,000 individuals and families through 15 locations and over 100 partners. Services provided included affordable housing, employment assistance, childcare, support for seniors and immigrants, and mental health and developmental services. Financially, Woodgreen had revenues of over $14.5 million from various government and other sources, and expenses primarily related to salaries, building costs, and programs.
Sally Sinclair - Regional rural and remote employment strategies the Australi...OECD CFE
The document summarizes Australia's employment services framework for regional, rural, and remote areas. It discusses key elements like personalized services, targeted resources, partnerships, and outcomes focus. It also describes programs and initiatives for different cohorts, industries, and geographical areas. Performance is assessed through a framework of key performance indicators and star ratings. Tailored assistance is provided to job seekers based on need.
Julie Cameron is an energetic consultant who offers flexible services including business coaching, mentoring, training workshops, recruitment support, and career transition assistance. With over 25 years of experience in HR and recruitment, she has expertise in assessment, search and selection, and outplacement. Julie is dedicated to providing excellent personalized service and has gained many clients through word-of-mouth recommendations who appreciate her attention to detail and exceptional results.
Homeward Trust Edmonton coordinates efforts to end homelessness in Edmonton. It funds capital projects for new housing units and support services. It also undertakes planning, research, and community engagement. Homeward Trust has helped house over 1,300 people through its Housing First program since 2009 and monitors their progress. It provides monthly data reports on housing outcomes and system metrics to improve performance. Homeward Trust works to prioritize efforts, enhance coordination between partners, and use data and feedback to continuously develop the system.
On February 12, 2013, the Canada Mining Innovation Council held its 2nd Annual Signature Event, a mining conference bringing representatives from industry, government, academia, and other sectors together in Toronto to discuss the role of innovation in the industry's future. Gary Merasty, the VP of Corporate Social Responsibility at Cameco Corporation, presented the role of business in building and engaging communities.
The document discusses initiatives in Perth and Kinross, Scotland that aim to engage communities and improve health and social well-being through co-production with local people and organizations. It describes programs like the Healthy Communities Collaborative and Time Banking that bring community members, volunteers, and agencies together to address issues, develop skills, and exchange services to enhance resilience. Evaluation of the programs show increases in social connections, activity levels, and community participation as well as benefits to health.
The document provides information on several upcoming events and opportunities, including:
1) The Social Enterprise Exchange conference on March 27th in Glasgow, which will feature discussions on social enterprise policy and working with the private sector, as well as workshops and exhibitor booths.
2) An open doors day on March 26th where attendees can visit Glasgow social enterprises.
3) Opportunities for social enterprises to participate in the supply chain for the Exchange conference, such as providing photography, social media, bags, and food. Bursaries are also available for some attendees.
4) Updates on speakers, the draft program, and the few remaining exhibition spaces available for the Exchange.
The document outlines the Work Together Foundation's 2012 Smile Together Partnership (STP) program. STP provides funding and support to social enterprises helping impoverished children in developing countries. Organizations can apply for average funding of $30,000 USD per year to establish enterprises in areas like job training, craft sales, and sewing. Ten organizations will be selected to receive support for developing sustainable businesses that create jobs and opportunities for local communities.
This document is the annual report for Woodgreen Community Centre for the year 2002-2003. It summarizes the organization's accomplishments over the past year. The report details that Woodgreen helped over 37,000 individuals and families through 15 locations and over 100 partners. Services provided included affordable housing, employment assistance, childcare, support for seniors and immigrants, and mental health and developmental services. Financially, Woodgreen had revenues of over $14.5 million from various government and other sources, and expenses primarily related to salaries, building costs, and programs.
Sally Sinclair - Regional rural and remote employment strategies the Australi...OECD CFE
The document summarizes Australia's employment services framework for regional, rural, and remote areas. It discusses key elements like personalized services, targeted resources, partnerships, and outcomes focus. It also describes programs and initiatives for different cohorts, industries, and geographical areas. Performance is assessed through a framework of key performance indicators and star ratings. Tailored assistance is provided to job seekers based on need.
Julie Cameron is an energetic consultant who offers flexible services including business coaching, mentoring, training workshops, recruitment support, and career transition assistance. With over 25 years of experience in HR and recruitment, she has expertise in assessment, search and selection, and outplacement. Julie is dedicated to providing excellent personalized service and has gained many clients through word-of-mouth recommendations who appreciate her attention to detail and exceptional results.
Homeward Trust Edmonton coordinates efforts to end homelessness in Edmonton. It funds capital projects for new housing units and support services. It also undertakes planning, research, and community engagement. Homeward Trust has helped house over 1,300 people through its Housing First program since 2009 and monitors their progress. It provides monthly data reports on housing outcomes and system metrics to improve performance. Homeward Trust works to prioritize efforts, enhance coordination between partners, and use data and feedback to continuously develop the system.
On February 12, 2013, the Canada Mining Innovation Council held its 2nd Annual Signature Event, a mining conference bringing representatives from industry, government, academia, and other sectors together in Toronto to discuss the role of innovation in the industry's future. Gary Merasty, the VP of Corporate Social Responsibility at Cameco Corporation, presented the role of business in building and engaging communities.
The document discusses initiatives in Perth and Kinross, Scotland that aim to engage communities and improve health and social well-being through co-production with local people and organizations. It describes programs like the Healthy Communities Collaborative and Time Banking that bring community members, volunteers, and agencies together to address issues, develop skills, and exchange services to enhance resilience. Evaluation of the programs show increases in social connections, activity levels, and community participation as well as benefits to health.
The document provides information on several upcoming events and opportunities, including:
1) The Social Enterprise Exchange conference on March 27th in Glasgow, which will feature discussions on social enterprise policy and working with the private sector, as well as workshops and exhibitor booths.
2) An open doors day on March 26th where attendees can visit Glasgow social enterprises.
3) Opportunities for social enterprises to participate in the supply chain for the Exchange conference, such as providing photography, social media, bags, and food. Bursaries are also available for some attendees.
4) Updates on speakers, the draft program, and the few remaining exhibition spaces available for the Exchange.
The document outlines the Work Together Foundation's 2012 Smile Together Partnership (STP) program. STP provides funding and support to social enterprises helping impoverished children in developing countries. Organizations can apply for average funding of $30,000 USD per year to establish enterprises in areas like job training, craft sales, and sewing. Ten organizations will be selected to receive support for developing sustainable businesses that create jobs and opportunities for local communities.
NFDN's annual report summarizes their activities over the past year in advocating for disability rights and inclusion. They organized various campaigns, trainings, and awareness events reaching over 650 community networks across 6 districts. Key accomplishments included promoting inclusive education, forming local disability networks, and obtaining identification cards for 370 people with disabilities. However, challenges remain around unclear reporting structures, maintaining motivated staff, and ensuring the sustainability of regional offices. Lessons learned emphasize mobilizing various media, coordinating with government offices, and focusing on leadership development rather than treating disability as only a medical issue.
New Legacy Reentry Corporation aims to empower ex-offenders and veterans re-entering society through seven core components: apprenticeships, vocational education, mentoring, case management, personal development training, family skills training, and community service. The organization addresses challenges like employment, housing, and social stigma through these services to help its clients successfully reintegrate into the community.
The document describes a new Thriving Communities model being piloted in Derbyshire County Council to improve outcomes for families and communities. The model aims to narrow the gap between service provision and community needs by taking a more collaborative, community-led approach. It will be piloted in four local areas through connected teams, community outreach, and supporting community networks and informal support systems among families. The goal is to empower communities and make services more responsive to local needs.
The document summarizes the mission and model of the BC Social Venture Partners organization. The mission is to effect long-term positive social change in communities by investing time, expertise and money in innovative nonprofits, and by encouraging effective philanthropy. The model involves partners volunteering their professional skills and resources to support grantee nonprofits over multiple years in areas like capacity building, governance, and sustainability. The organization has granted over $3.9 million to 30 nonprofits since 2001 using this engaged venture philanthropy approach.
The document provides an overview of Omni HR Consulting, including a brief history, focus areas, accreditations, recognition of prior learning (RPL) programs, and experience in waste awareness and management. It discusses Omni's implementation of a "GREEN approach" which involves creating awareness about sustainability, providing recycling bins, training staff on sorting waste, and establishing green teams to drive sustainable operations.
ATTIC, Inc Presentation to Gibson County Community Groups, February 2013JD Weagley
ATTIC, Inc. is a Center for Independent Living that serves several counties in southern Indiana. Its mission is to empower people with disabilities through services that promote independence, including advocacy, information and referral, peer counseling, skills training, and a ramp building project. It also operates Home Sweet Home Care, a personal services agency providing non-medical home care.
The document proposes a peer-to-peer microscholarship project called P to P Micro Scholarship. It aims to encourage students in Bangladesh by connecting them directly to donors through the internet to receive scholarships and encouragement. Students would create profiles describing their dreams and situations, and donors could provide small scholarships and messages of support. The project aims to become the largest scholarship foundation by gathering small donations from many individuals online.
This document proposes a peer-to-peer microscholarship project called P to P Micro Scholarship. The project aims to connect students in need of scholarships directly with donors through an online platform. Students would upload their profiles, dreams, and goals. Donors could then encourage students by contributing money and messages of support. The project aims to provide encouragement and opportunity to hidden talents in developing countries who otherwise cannot afford to go to school. It proposes a business model where a 20% margin is taken from funds raised and later partnerships and advertising could make the site profitable. An initial pilot with 30 students in Bangladesh is outlined to test the concept in 2010.
E6 building bridges between employment and settlementocasiconference
This document proposes an ideal relationship between settlement and employment services for newcomers in Canada. It examines models in the US, Australia, and Germany and identifies important learnings. Settlement involves establishing in a new community through resources and connections, while employment means finding a job in one's profession through credential recognition and employer networking. There may be an optimal mix of these services. Group exercises discuss strengths and weaknesses of foreign models and propose an integrated Canadian model specifying immediate and long-term implementation steps and key stakeholders.
Newcomer Parenting Program Information PosterMaria Steinman
This 3-part parenting group series for newcomer parents with children ages 0-6 provides an opportunity to share knowledge and challenges of raising children in Canada. The series will cover nutrition and child development, parenting in Canada and positive discipline, and local resources for families. The sessions will be held on Wednesdays from 10-11:30am at the KPL Central Library, starting on January 28th. Refreshments and childcare will be provided, and interpretation services are available upon request for registrants.
Ed Modernized Approach A1 C1 D1 Sp Os Englishocasiconference
The document summarizes key aspects of Canada's Modernized Approach Settlement Program, including:
- The program aims to support newcomers' language skills, understanding of Canadian life, employment opportunities, and social networks.
- Newcomers will receive needs assessments and personalized plans. Services include language training, employment help, and establishing community connections.
- Performance will be measured to ensure effective service delivery and comparable outcomes nationwide. The program combines previous authorities into a single coordinated approach.
This document discusses issues faced by newcomers in Canada and proposed actions to advocate for more support. It conducted research including interviews with newcomer agencies, an online survey, and visits to centers. Key barriers identified were lack of funding, language barriers, difficulties with education and employment. The document proposes using posters, pamphlets, social media, fundraising, volunteering and petitions to raise awareness and advocate for more resources to help with newcomers' smooth transition to Canada.
Alone in Canada PDF Book (English Edition)Adam Guerguis
This document provides tips for coping with culture shock as a newcomer to Canada. It begins with a quote from a Sri Lankan immigrant discussing the difficulties of adjusting after an initial excited period. It describes culture shock as the normal stress of living in a new culture and lists common emotional and physical symptoms. It outlines the typical cycle of culture shock, from initial excitement, to anger and sadness when difficulties arise, to eventually feeling more settled as one learns about the new culture. The document provides advice to recognize culture shock and know it is a normal reaction, as well as tips for coping during the adjustment process.
The document discusses the Edmonton Mennonite Centre for Newcomers (EMCN), which has been serving immigrants in Edmonton for over 30 years. EMCN has over 120 staff members and 200 volunteers. It provides over 35 settlement and integration programs across 3 locations, including language training, employment services, programs for internationally trained professionals, and services for survivors of torture and trauma. The document also describes the Canadian Immigrant Integration Program (CIIP), which EMCN operates. CIIP helps immigrants prepare for integration to Canada while still overseas through services in various global locations.
Pathways to prosperity - internet and social media use among newcomers - Ma...Marco Campana
When it comes to technology use, immigrants to Canada are well ahead of settlement agencies. It’s a reality the sector needs to face. Organizations can and need to incorporate technology more effectively to serve their clients.
This Powerpoint discusses how libraries can address Disconnected Youth in their communities, how they can target specific programming and tailor it to their needs and gives suggestions for community partnerships.
The document outlines the mission and origins of the Fundación Tomillo, which was established in 1984 to address high unemployment and social needs in Spain. It provides educational, training, employment, and community development programs that assist over 29,000 people annually, including children, women, immigrants, the unemployed, and the elderly. The foundation is funded through public subsidies, private donations, and income-generating social enterprises.
Unlocking business united futures presentation chyps annual conventiondominiccotton
UK Youth is a non-profit organization that has supported young people for over 100 years through youth programs. It reaches nearly 800,000 young people annually. UK Youth also works with businesses in various ways, such as through corporate-supported youth programs and partnerships. One such partnership is United Futures, a government-funded initiative to promote mutually beneficial partnerships between businesses and youth organizations. United Futures has had some success through regional events connecting businesses to youth groups, pilot programs, and resources to guide engagement. The goals are to provide opportunities for young people while gaining benefits for businesses through workforce development, community engagement, and other means.
This document provides an overview of the work of Tata Institute of Social Sciences, Aide et Action International, and Aide et Action's iLEAD Guwahati skill training program. It discusses iLEAD Guwahati's establishment in 2009, its goal of providing vocational training and employment opportunities for marginalized youth, and its delivery of training programs in four trades. It also describes the internship experience of an MSW student at iLEAD Guwahati, including community outreach activities, case studies conducted, and recommendations provided to strengthen iLEAD's alumni association and community mobilization efforts.
The document summarizes a study visit of representatives from Hungary to Denmark to learn about entrepreneurship programs. It describes two initiatives visited in Denmark: Life Blood and Bottom Line, which provides business training to self-employed women in rural areas; and Ethnic Coach for Ethnic Entrepreneurs, which guides immigrant entrepreneurs. Both programs focus on disadvantaged groups and use individual coaching to help participants develop business ideas and plans. The Hungarian representatives aim to adapt elements of these successful Danish programs, such as the use of coaches and networking opportunities, to support entrepreneurs in Hungary, especially women and Roma people.
NFDN's annual report summarizes their activities over the past year in advocating for disability rights and inclusion. They organized various campaigns, trainings, and awareness events reaching over 650 community networks across 6 districts. Key accomplishments included promoting inclusive education, forming local disability networks, and obtaining identification cards for 370 people with disabilities. However, challenges remain around unclear reporting structures, maintaining motivated staff, and ensuring the sustainability of regional offices. Lessons learned emphasize mobilizing various media, coordinating with government offices, and focusing on leadership development rather than treating disability as only a medical issue.
New Legacy Reentry Corporation aims to empower ex-offenders and veterans re-entering society through seven core components: apprenticeships, vocational education, mentoring, case management, personal development training, family skills training, and community service. The organization addresses challenges like employment, housing, and social stigma through these services to help its clients successfully reintegrate into the community.
The document describes a new Thriving Communities model being piloted in Derbyshire County Council to improve outcomes for families and communities. The model aims to narrow the gap between service provision and community needs by taking a more collaborative, community-led approach. It will be piloted in four local areas through connected teams, community outreach, and supporting community networks and informal support systems among families. The goal is to empower communities and make services more responsive to local needs.
The document summarizes the mission and model of the BC Social Venture Partners organization. The mission is to effect long-term positive social change in communities by investing time, expertise and money in innovative nonprofits, and by encouraging effective philanthropy. The model involves partners volunteering their professional skills and resources to support grantee nonprofits over multiple years in areas like capacity building, governance, and sustainability. The organization has granted over $3.9 million to 30 nonprofits since 2001 using this engaged venture philanthropy approach.
The document provides an overview of Omni HR Consulting, including a brief history, focus areas, accreditations, recognition of prior learning (RPL) programs, and experience in waste awareness and management. It discusses Omni's implementation of a "GREEN approach" which involves creating awareness about sustainability, providing recycling bins, training staff on sorting waste, and establishing green teams to drive sustainable operations.
ATTIC, Inc Presentation to Gibson County Community Groups, February 2013JD Weagley
ATTIC, Inc. is a Center for Independent Living that serves several counties in southern Indiana. Its mission is to empower people with disabilities through services that promote independence, including advocacy, information and referral, peer counseling, skills training, and a ramp building project. It also operates Home Sweet Home Care, a personal services agency providing non-medical home care.
The document proposes a peer-to-peer microscholarship project called P to P Micro Scholarship. It aims to encourage students in Bangladesh by connecting them directly to donors through the internet to receive scholarships and encouragement. Students would create profiles describing their dreams and situations, and donors could provide small scholarships and messages of support. The project aims to become the largest scholarship foundation by gathering small donations from many individuals online.
This document proposes a peer-to-peer microscholarship project called P to P Micro Scholarship. The project aims to connect students in need of scholarships directly with donors through an online platform. Students would upload their profiles, dreams, and goals. Donors could then encourage students by contributing money and messages of support. The project aims to provide encouragement and opportunity to hidden talents in developing countries who otherwise cannot afford to go to school. It proposes a business model where a 20% margin is taken from funds raised and later partnerships and advertising could make the site profitable. An initial pilot with 30 students in Bangladesh is outlined to test the concept in 2010.
E6 building bridges between employment and settlementocasiconference
This document proposes an ideal relationship between settlement and employment services for newcomers in Canada. It examines models in the US, Australia, and Germany and identifies important learnings. Settlement involves establishing in a new community through resources and connections, while employment means finding a job in one's profession through credential recognition and employer networking. There may be an optimal mix of these services. Group exercises discuss strengths and weaknesses of foreign models and propose an integrated Canadian model specifying immediate and long-term implementation steps and key stakeholders.
Newcomer Parenting Program Information PosterMaria Steinman
This 3-part parenting group series for newcomer parents with children ages 0-6 provides an opportunity to share knowledge and challenges of raising children in Canada. The series will cover nutrition and child development, parenting in Canada and positive discipline, and local resources for families. The sessions will be held on Wednesdays from 10-11:30am at the KPL Central Library, starting on January 28th. Refreshments and childcare will be provided, and interpretation services are available upon request for registrants.
Ed Modernized Approach A1 C1 D1 Sp Os Englishocasiconference
The document summarizes key aspects of Canada's Modernized Approach Settlement Program, including:
- The program aims to support newcomers' language skills, understanding of Canadian life, employment opportunities, and social networks.
- Newcomers will receive needs assessments and personalized plans. Services include language training, employment help, and establishing community connections.
- Performance will be measured to ensure effective service delivery and comparable outcomes nationwide. The program combines previous authorities into a single coordinated approach.
This document discusses issues faced by newcomers in Canada and proposed actions to advocate for more support. It conducted research including interviews with newcomer agencies, an online survey, and visits to centers. Key barriers identified were lack of funding, language barriers, difficulties with education and employment. The document proposes using posters, pamphlets, social media, fundraising, volunteering and petitions to raise awareness and advocate for more resources to help with newcomers' smooth transition to Canada.
Alone in Canada PDF Book (English Edition)Adam Guerguis
This document provides tips for coping with culture shock as a newcomer to Canada. It begins with a quote from a Sri Lankan immigrant discussing the difficulties of adjusting after an initial excited period. It describes culture shock as the normal stress of living in a new culture and lists common emotional and physical symptoms. It outlines the typical cycle of culture shock, from initial excitement, to anger and sadness when difficulties arise, to eventually feeling more settled as one learns about the new culture. The document provides advice to recognize culture shock and know it is a normal reaction, as well as tips for coping during the adjustment process.
The document discusses the Edmonton Mennonite Centre for Newcomers (EMCN), which has been serving immigrants in Edmonton for over 30 years. EMCN has over 120 staff members and 200 volunteers. It provides over 35 settlement and integration programs across 3 locations, including language training, employment services, programs for internationally trained professionals, and services for survivors of torture and trauma. The document also describes the Canadian Immigrant Integration Program (CIIP), which EMCN operates. CIIP helps immigrants prepare for integration to Canada while still overseas through services in various global locations.
Pathways to prosperity - internet and social media use among newcomers - Ma...Marco Campana
When it comes to technology use, immigrants to Canada are well ahead of settlement agencies. It’s a reality the sector needs to face. Organizations can and need to incorporate technology more effectively to serve their clients.
This Powerpoint discusses how libraries can address Disconnected Youth in their communities, how they can target specific programming and tailor it to their needs and gives suggestions for community partnerships.
The document outlines the mission and origins of the Fundación Tomillo, which was established in 1984 to address high unemployment and social needs in Spain. It provides educational, training, employment, and community development programs that assist over 29,000 people annually, including children, women, immigrants, the unemployed, and the elderly. The foundation is funded through public subsidies, private donations, and income-generating social enterprises.
Unlocking business united futures presentation chyps annual conventiondominiccotton
UK Youth is a non-profit organization that has supported young people for over 100 years through youth programs. It reaches nearly 800,000 young people annually. UK Youth also works with businesses in various ways, such as through corporate-supported youth programs and partnerships. One such partnership is United Futures, a government-funded initiative to promote mutually beneficial partnerships between businesses and youth organizations. United Futures has had some success through regional events connecting businesses to youth groups, pilot programs, and resources to guide engagement. The goals are to provide opportunities for young people while gaining benefits for businesses through workforce development, community engagement, and other means.
This document provides an overview of the work of Tata Institute of Social Sciences, Aide et Action International, and Aide et Action's iLEAD Guwahati skill training program. It discusses iLEAD Guwahati's establishment in 2009, its goal of providing vocational training and employment opportunities for marginalized youth, and its delivery of training programs in four trades. It also describes the internship experience of an MSW student at iLEAD Guwahati, including community outreach activities, case studies conducted, and recommendations provided to strengthen iLEAD's alumni association and community mobilization efforts.
The document summarizes a study visit of representatives from Hungary to Denmark to learn about entrepreneurship programs. It describes two initiatives visited in Denmark: Life Blood and Bottom Line, which provides business training to self-employed women in rural areas; and Ethnic Coach for Ethnic Entrepreneurs, which guides immigrant entrepreneurs. Both programs focus on disadvantaged groups and use individual coaching to help participants develop business ideas and plans. The Hungarian representatives aim to adapt elements of these successful Danish programs, such as the use of coaches and networking opportunities, to support entrepreneurs in Hungary, especially women and Roma people.
Addressing the Need to Attract and Retain Skilled LabourPetroLMI
The Workforce Roadmap looks at attraction, retention and workforce development from a number of perspectives - employees, employers and communities - and shows how all the factors involved in finding, keeping and developing workers are interconnected
The International Citizen Service (ICS) program provides volunteers with opportunities for personal and professional development through international volunteer placements. ICS emphasizes personal development and supported learning through training, mentorship, and reflection on cross-cultural experiences. Volunteers gain skills like confidence, independence, teamwork, communication, and understanding of global issues from their placements. Employers value these skills and experiences on CVs, with 87% believing volunteering leads to career progression. Former volunteers report ICS enhanced their project management, stakeholder engagement, and ability to cope with challenges.
Nnapf’s renewal project on cultural aftercare practices case studyP. Jenny Gardipy
Thank you for sharing this information about Kitigan Zibi Health and Social Services' aftercare practices. Please let me know if you have any other questions.
A4e was formed 22 years ago to help unemployed ex-steel workers in Sheffield develop new skills and find work. They have since grown significantly and now provide a wide range of services globally to improve people's lives, from employment assistance and skills training to social care, financial advice, and offender rehabilitation. Their goal remains helping marginalized groups and those farthest from the labor market through programs that empower people and reduce public costs. They work with governments around the world and a large network of organizations to deliver frontline public services in employment, health, social care, education and other areas.
Volunteering provides significant career benefits such as a 27% higher chance of employment and improved skills in communication, teamwork, and time management. Employers highly value volunteering experience on CVs and see it positively impacting career progression. International volunteering organizations like International Citizen Service help volunteers gain personal development through supported learning and challenges abroad that build skills in leadership, project planning, communication, and global issues while boosting confidence and cultural understanding. Returned volunteers report strengthened independence, problem-solving abilities, and skills applicable to professional careers.
Community College Foundation Program FlyerGeorge Malave
The Community College Foundation provides various education and community services through different programs. It offers 1-to-1 tutoring for low-income students, professional development conferences for educators, internship recruitment and placement services, and programs to support foster youth and at-risk pregnant/parenting teens. The Foundation aims to improve communities through education and entrepreneurial initiatives with a focus on students, educators, high-risk populations and communities.
Executing An Email Management & Monitoring Strategy 2JRoots
Wesley Mission is a large non-profit organization operating across New South Wales that provides social services and assistance. It has over 6,000 staff, volunteers, and weekly church attendees. The organization operates 235 services helping families, youth, the homeless, and with employment assistance. Their IT infrastructure includes over 2,500 desktops across 150 locations using over 80 applications. Their email strategy must address legal requirements, culture and behavior, business needs, and technology to effectively manage their 3,000 Microsoft Outlook email accounts within storage limits. Different generations have varying relationships with email that impact the strategy.
Ppt outreach sessions 2021 focus on best & rc (section 4)English Online Inc.
The document provides information about SEED programs that help immigrants and low-income individuals with financial empowerment and business support. It summarizes SEED's Asset Building Programs that include matched savings programs and accessing benefits. It also describes SEED's Business Development Services programs which include the Business and Enterprise Support and Training program and Recognition Counts program that provides loans and supports for skilled immigrants to have their credentials recognized. The document outlines the eligibility requirements and services provided by these programs to help participants start businesses, access training and financial supports.
Self directed approaches lessons from a uk providerJohn Burgher
This document summarizes the experiences and lessons learned by Dimensions, a UK social care provider, in transitioning from a traditional agency model to more personalized, self-directed services. Key points include:
- Dimensions supports over 3,500 individuals with learning disabilities and autism across the UK. They are shifting from large, facility-based services to individualized support based on personal budgets.
- This transition requires rethinking Dimensions' offerings, costs, staffing and role. It also necessitates cultural and operational changes to empower individuals and their circles of support in decision making.
- The experience highlighted challenges around staff engagement, accountability for individual budgets, and managing diverse service models, but demonstrated benefits for
The document summarizes research conducted on issues facing newcomers to Canada. It outlines the research plan, which included surveys of newcomers and interviews with representatives from immigrant support organizations. The research found housing, employment, education, and language to be key issues. Actions proposed include creating a Facebook page to share stories and provide information, conducting an awareness campaign, and volunteering with immigrant support agencies. The document calls on readers to volunteer to help newcomers and share their experiences.
Project Crayons is a non-profit organization in Mumbai, India that aims to empower marginalized communities through programs focused on health, education, and rights. It operates several initiatives including schools, shelter homes, medical services, and job training. The organization is constructing a Young Women's Welfare Centre to provide shelter, education, vocational training, and counseling to homeless girls aged 18-24 to help them gain independence. The centre will offer courses in skills like cooking, art, and tailoring to prepare the women for careers or small businesses. Project Crayons is seeking funding and volunteers to support developing the training centre and its programming to empower homeless young women through education, entrepreneurship, and community involvement.
Van Hatchell presented on Extraordinary Ventures, a social enterprise that employs adults with autism. It operates multiple businesses including a laundry, gifts shop, and bus service. The jobs are tailored to each individual. Extraordinary Ventures has grown from employing 10 people in 2010 to over 40 currently. It provides meaningful jobs and independence for its employees. The model aims to be replicable by other organizations to help address the lack of support and opportunities for adults with autism after school.
The entrepreneurship programme report summarizes a programme run from March to July 2016 at Nairobi West Prison. The programme aimed to equip 35 inmates with skills to start their own businesses upon release and reduce recidivism. Key results were that students gained confidence in presenting ideas and understood topics like business plans, CVs, and interviews. Challenges included some students missing classes for court or work duties and a language barrier between local and foreign inmates. Lessons learned highlighted the effectiveness of group work in promoting participation and understanding. The report also provided success stories of past students who found self-employment or jobs after release.
This document outlines the agenda and presentations for the National Volunteering Forum Employer Supported Volunteering event held on November 30, 2015. The event featured discussions on employer supported volunteering (ESV) and building partnerships between companies and voluntary organizations. Presentations explored the benefits of ESV, challenges in partnerships, brokerage roles, and strategies for meaningful short-term engagement beyond the proposed three day government policy. Roundtable discussions focused on challenges organizations face and how brokerage could help build sustainable partnerships.
Similar to D6_E7 Bridging Settlement And Emplyment_Ruichun Tang & Eric Weir (20)
Overseas - Pre Arrival Services (CIIP) - Thomas Hopeocasiconference
This document provides information about the Canadian Immigrant Integration Program (CIIP), a voluntary pre-arrival program that helps skilled immigrants prepare for economic success in Canada. CIIP provides group orientations, personalized action plans, and connections to partners across Canada to give immigrants resources and a support network. Studies show CIIP clients find employment faster, at higher rates, and in their field of work compared to non-CIIP clients. The program aims to give immigrants a realistic understanding of opportunities and challenges in Canada.
Naomi Alboim - New Directions in Refugee Re-Settlementocasiconference
The document proposes new directions for Canada's refugee resettlement program, including facilitating family reunification for refugees in Canada, expanding private sponsorship, improving support for government-assisted refugees, and enhancing refugee labour market integration. It recommends pilot projects matching refugees with jobs in communities and sectors needing workers, such as agriculture, tourism, and food processing. These projects would provide language training, cultural orientation, and ongoing support to help refugees find employment and integrate into their new communities.
Post- Secondary Programming and Services for Immigrants - Alex Irwinocasiconference
This document summarizes immigrant programming and services for immigrants at Ontario colleges, with a focus on George Brown College. It provides statistics on immigration trends in Ontario and the GTA, and an overview of programming options at Ontario colleges. Specific programming at George Brown is then outlined, including pre-entry advising and assessments, bridging programs, language and workplace skills training, and the role of the provincial CSIPS committee in coordinating immigrant services across colleges. Challenges from changing federal immigration policies are also noted.
If you're not counted you dont count - Notisha Massaquoiocasiconference
This document discusses the importance of communities conducting their own research to accurately represent themselves and address issues that affect them. It outlines Women's Health in Women's Hands CHC's research strategy and objectives, which aim to build knowledge about racialized women's health, foster leadership skills, and ensure research influences programs and policy. Their research priorities are set through staff and client surveys. The organization disseminates findings through knowledge-exchange forums and ensures partnerships with academics benefit communities. Conducting their own research allows issues impacting immigrant and racialized women to be properly addressed.
Agency of the Future Presentation - Mario Callaocasiconference
This document discusses an initiative called the Agency of the Future Project aimed at developing a new business model for immigrant service agencies. It seeks to adapt agencies to emerging opportunities and constraints by identifying and replicating innovative processes from settlement agencies. The project will analyze promising practices like a consortium of agencies assisting internationally-trained individuals and a welcome center system of immigrant service hubs. The goal is to establish new service lines that can be commercialized as social enterprises to give agencies a more business-oriented approach.
The Importance of Research in the Immigrant and Refugee Serving Sector- Notis...ocasiconference
This document discusses the importance of communities conducting their own research to accurately represent themselves and address issues that affect them. It outlines how Women's Health in Women's Hands CHC started their research program in 1999 due to a lack of literature on women's health issues. Their objectives are to build knowledge about racialized women's health, foster leadership, inform programs/services, and ensure knowledge is shared widely. They conduct needs assessments and surveys to identify research priorities and have partnered with academics. The research aims to empower communities and influence policy. Accurate representation in research is critical so communities are not defined by weaknesses but by their strengths.
Cic settlement summit presentation o nv8-day 1-no notesocasiconference
This document provides an overview and summary of settlement programs in Ontario from the perspective of Citizenship and Immigration Canada (CIC). It discusses trends in settlement service usage in Ontario from 2005-2013, including increases in the number of clients accessing different services. Partnerships with community organizations and multilingual staff are identified as enabling factors for service providers. The most common client needs in Ontario relate to specialized language training and additional employment assistance.
OCASI Summit Day 2 - Express Entry System 2014ocasiconference
The document outlines Canada's new Express Entry system for skilled foreign workers, which will launch in January 2015. It will manage applications for economic immigration programs like the Federal Skilled Worker Program online. Candidates will create an Express Entry profile, be ranked, and potentially receive an Invitation to Apply for permanent residence within 6 months if they have a job offer, provincial nomination, or are highly ranked. It aims to select candidates most likely to succeed and streamline the application process.
Using Community Research to inform Health and Social Policy for Immigrant And...ocasiconference
The Wellesley Institute conducts community-based policy research focused on the social determinants of health. They have supported community-based research approaches and policy-focused research grounded in local data. A case study described involved assessing health impacts of changes to Ontario's Interim Federal Health Program through surveys of healthcare providers, demonstrating how community data can inform policy. The Institute is also collaborating on a project gathering perspectives of temporary foreign workers on impacts of relevant policies through surveys and interviews.
Cic settlement summit presentation o nv8-day 2-no notesocasiconference
This document provides an overview and summary of settlement programs in Ontario from the perspective of Citizenship and Immigration Canada (CIC). It discusses trends in settlement service usage in Ontario from 2005-2013, including increases in the number of unique clients and services provided. The top needs of newcomers in Ontario are reported to be language training, particularly workplace-specific and skills-focused courses, and assistance with employment, including job search support and access to employment services. Partnerships with organizations and volunteers are highlighted as enabling successful service delivery.
A6 contribution agreement oct 23 semhar and carlyocasiconference
This document provides an overview of contribution agreements between organizations and the Government of Canada for providing services to newcomers. It discusses key aspects of the contribution agreement lifecycle including planning, assessing proposals, negotiating agreements, monitoring funding usage, and closing out agreements. The document outlines accountability requirements and defines the difference between grants and contributions.
where can I find a legit pi merchant onlineDOT TECH
Yes. This is very easy what you need is a recommendation from someone who has successfully traded pi coins before with a merchant.
Who is a pi merchant?
A pi merchant is someone who buys pi network coins and resell them to Investors looking forward to hold thousands of pi coins before the open mainnet.
I will leave the what'sapp contact of my personal pi merchant to trade with
+12349014282
Turin Startup Ecosystem 2024 - Ricerca sulle Startup e il Sistema dell'Innov...Quotidiano Piemontese
Turin Startup Ecosystem 2024
Una ricerca de il Club degli Investitori, in collaborazione con ToTeM Torino Tech Map e con il supporto della ESCP Business School e di Growth Capital
Solution Manual For Financial Accounting, 8th Canadian Edition 2024, by Libby...Donc Test
Solution Manual For Financial Accounting, 8th Canadian Edition 2024, by Libby, Hodge, Verified Chapters 1 - 13, Complete Newest Version Solution Manual For Financial Accounting, 8th Canadian Edition by Libby, Hodge, Verified Chapters 1 - 13, Complete Newest Version Solution Manual For Financial Accounting 8th Canadian Edition Pdf Chapters Download Stuvia Solution Manual For Financial Accounting 8th Canadian Edition Ebook Download Stuvia Solution Manual For Financial Accounting 8th Canadian Edition Pdf Solution Manual For Financial Accounting 8th Canadian Edition Pdf Download Stuvia Financial Accounting 8th Canadian Edition Pdf Chapters Download Stuvia Financial Accounting 8th Canadian Edition Ebook Download Stuvia Financial Accounting 8th Canadian Edition Pdf Financial Accounting 8th Canadian Edition Pdf Download Stuvia
Financial Assets: Debit vs Equity Securities.pptxWrito-Finance
financial assets represent claim for future benefit or cash. Financial assets are formed by establishing contracts between participants. These financial assets are used for collection of huge amounts of money for business purposes.
Two major Types: Debt Securities and Equity Securities.
Debt Securities are Also known as fixed-income securities or instruments. The type of assets is formed by establishing contracts between investor and issuer of the asset.
• The first type of Debit securities is BONDS. Bonds are issued by corporations and government (both local and national government).
• The second important type of Debit security is NOTES. Apart from similarities associated with notes and bonds, notes have shorter term maturity.
• The 3rd important type of Debit security is TRESURY BILLS. These securities have short-term ranging from three months, six months, and one year. Issuer of such securities are governments.
• Above discussed debit securities are mostly issued by governments and corporations. CERTIFICATE OF DEPOSITS CDs are issued by Banks and Financial Institutions. Risk factor associated with CDs gets reduced when issued by reputable institutions or Banks.
Following are the risk attached with debt securities: Credit risk, interest rate risk and currency risk
There are no fixed maturity dates in such securities, and asset’s value is determined by company’s performance. There are two major types of equity securities: common stock and preferred stock.
Common Stock: These are simple equity securities and bear no complexities which the preferred stock bears. Holders of such securities or instrument have the voting rights when it comes to select the company’s board of director or the business decisions to be made.
Preferred Stock: Preferred stocks are sometime referred to as hybrid securities, because it contains elements of both debit security and equity security. Preferred stock confers ownership rights to security holder that is why it is equity instrument
<a href="https://www.writofinance.com/equity-securities-features-types-risk/" >Equity securities </a> as a whole is used for capital funding for companies. Companies have multiple expenses to cover. Potential growth of company is required in competitive market. So, these securities are used for capital generation, and then uses it for company’s growth.
Concluding remarks
Both are employed in business. Businesses are often established through debit securities, then what is the need for equity securities. Companies have to cover multiple expenses and expansion of business. They can also use equity instruments for repayment of debits. So, there are multiple uses for securities. As an investor, you need tools for analysis. Investment decisions are made by carefully analyzing the market. For better analysis of the stock market, investors often employ financial analysis of companies.
BONKMILLON Unleashes Its Bonkers Potential on Solana.pdfcoingabbar
Introducing BONKMILLON - The Most Bonkers Meme Coin Yet
Let's be real for a second – the world of meme coins can feel like a bit of a circus at times. Every other day, there's a new token promising to take you "to the moon" or offering some groundbreaking utility that'll change the game forever. But how many of them actually deliver on that hype?
Abhay Bhutada Leads Poonawalla Fincorp To Record Low NPA And Unprecedented Gr...Vighnesh Shashtri
Under the leadership of Abhay Bhutada, Poonawalla Fincorp has achieved record-low Non-Performing Assets (NPA) and witnessed unprecedented growth. Bhutada's strategic vision and effective management have significantly enhanced the company's financial health, showcasing a robust performance in the financial sector. This achievement underscores the company's resilience and ability to thrive in a competitive market, setting a new benchmark for operational excellence in the industry.
Yes of course, you can easily start mining pi network coin today and sell to legit pi vendors in the United States.
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"Does Foreign Direct Investment Negatively Affect Preservation of Culture in the Global South? Case Studies in Thailand and Cambodia."
Do elements of globalization, such as Foreign Direct Investment (FDI), negatively affect the ability of countries in the Global South to preserve their culture? This research aims to answer this question by employing a cross-sectional comparative case study analysis utilizing methods of difference. Thailand and Cambodia are compared as they are in the same region and have a similar culture. The metric of difference between Thailand and Cambodia is their ability to preserve their culture. This ability is operationalized by their respective attitudes towards FDI; Thailand imposes stringent regulations and limitations on FDI while Cambodia does not hesitate to accept most FDI and imposes fewer limitations. The evidence from this study suggests that FDI from globally influential countries with high gross domestic products (GDPs) (e.g. China, U.S.) challenges the ability of countries with lower GDPs (e.g. Cambodia) to protect their culture. Furthermore, the ability, or lack thereof, of the receiving countries to protect their culture is amplified by the existence and implementation of restrictive FDI policies imposed by their governments.
My study abroad in Bali, Indonesia, inspired this research topic as I noticed how globalization is changing the culture of its people. I learned their language and way of life which helped me understand the beauty and importance of cultural preservation. I believe we could all benefit from learning new perspectives as they could help us ideate solutions to contemporary issues and empathize with others.
Lecture slide titled Fraud Risk Mitigation, Webinar Lecture Delivered at the Society for West African Internal Audit Practitioners (SWAIAP) on Wednesday, November 8, 2023.
STREETONOMICS: Exploring the Uncharted Territories of Informal Markets throug...sameer shah
Delve into the world of STREETONOMICS, where a team of 7 enthusiasts embarks on a journey to understand unorganized markets. By engaging with a coffee street vendor and crafting questionnaires, this project uncovers valuable insights into consumer behavior and market dynamics in informal settings."
how to sell pi coins effectively (from 50 - 100k pi)DOT TECH
Anywhere in the world, including Africa, America, and Europe, you can sell Pi Network Coins online and receive cash through online payment options.
Pi has not yet been launched on any exchange because we are currently using the confined Mainnet. The planned launch date for Pi is June 28, 2026.
Reselling to investors who want to hold until the mainnet launch in 2026 is currently the sole way to sell.
Consequently, right now. All you need to do is select the right pi network provider.
Who is a pi merchant?
An individual who buys coins from miners on the pi network and resells them to investors hoping to hang onto them until the mainnet is launched is known as a pi merchant.
debuts.
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1. Elemental Economics - Introduction to mining.pdfNeal Brewster
After this first you should: Understand the nature of mining; have an awareness of the industry’s boundaries, corporate structure and size; appreciation the complex motivations and objectives of the industries’ various participants; know how mineral reserves are defined and estimated, and how they evolve over time.
1. Elemental Economics - Introduction to mining.pdf
D6_E7 Bridging Settlement And Emplyment_Ruichun Tang & Eric Weir
1. Bridging Settlement and
Employment:
WoodGreen’s Client-Centred,
Team-Focused Delivery Model
Ruichun Tang and Eric Weir
WoodGreen Community Services
1
2. Goal
• Stimulate learning and new ideas about
settlement-employment program
integration and related case management.
2
3. Agenda
Warm-Up Exercise
I) Our Integrated Case Management Model: Step
by Step from Start to Finish
Break (15 minutes)
II) Our Methods: How WoodGreen Successfully
Integrates Settlement and Employment
3
4. Warm Up Exercise:
Remembering Names
• Pick one or more of the methods we’ve outlined
for you.
• Take 5 minutes to quickly go around the room,
introduce yourself and memorize as many names
as you can.
PS There’s no quiz at the end!
4
5. Introducing WoodGreen
Community Services
• Location: East Toronto and East York, Ontario
• Website: woodgreen.org
• History: Began in 1937 as a small community
neighbourhood social-recreational program in
South Riverdale, Toronto.
• Currently 9 units, 20 locations, 500 staff, 1700
volunteers/57,000 volunteer hours (2008)
5
6. Introducing WoodGreen
Community Services
• Mission: Deliver services that promote wellness
and self-sufficiency, reduce poverty and
inequality and build sustainable communities.
• Philosophy: Everyone deserves the essentials of life.
We support more than 37,000 individuals and
families to become more self-sufficient and live
independently within their own communities.
6
7. WoodGreen’s Portfolio of Integrated Community
Services – Providing Essentials
• Immigrant Services – Helping immigrants,
newcomers and refugees settle/integrate into Toronto
• Employment Services – For youth, adults and
employers
• Neighbourhood Programs – Building healthy
neighbourhoods
• Homeward Bound – Helping women and children
achieve economic self-sufficiency
• Housing/Homelessness Services – Providing
affordable and safe housing solutions
7
8. WoodGreen’s Portfolio of Integrated Community
Services – Providing Essentials
• Mental Health and Developmental Services –
Support for adults with mental health challenges,
developmental services for adults with intellectual
disabilities
• Volunteer Services – Linking supportive community
members with our staff and clients
• Childcare Services – Early learning and childcare
programs
• Seniors Services – Community care and wellness for
seniors
8
9. Overview of Immigration Trends
• Demographic change in source countries
• Ratio of economic class immigrants vs. family
class immigrants
• Education level (economic class vs. family class)
9
10. Recent Immigrants are
Better Educated
• 86% of immigrants have at least 10 years of
education.
• 50% of recent immigrants to this country hold
university degrees
• 22% of family class immigrants have a
undergraduate degree. 6% have graduate degree.
(Source: Statistics Canada)
10
11. Top 3 Challenges
Reported by Newcomers
• Language difficulties
• Employment
• Navigating the system
11
12. Support Required by Newcomers :
• Language support
• Financial support
• Informational support
• Employment support
• Emotional and social support
12
13. To Meet their Needs:
• Relatives and friends = main source of
help.
• Internet - information in various languages
• Ethno-cultural organizations, ethnic
newspapers
• Social services, public library, churches and
community centres provide sense of
community.
13
14. What are the Challenges for
Settlement Work?
• Basic services are not enough.
• In-depth counselling/services are needed.
• What newcomers want:
Specialization-based services
Ethno-specific counselling
Para-professional counselling
14
15. Specializations:
• Small business
• Immigration/sponsorship/citizenship
• Family and children
• Children with special needs
• Paralegal
• Worker protection (employment standards,
workers rights, EI, WSIB etc.)
• Education/employment and training
• Seniors 15
16. a case management model
accountability at all levels
one-stop and satellite
services model
16
17. Our Immigrant Services Programs –
WoodGreen “OneStop”
Provides professional and friendly services to help new
immigrants:
• Learn about Canadian society
• Connect with housing, child care, schools, language
classes and many other services
• Find jobs that provide income and professional career
opportunities
• Make friends with other new immigrants and local
citizens
• Build confidence and a sense of belonging to Canada
17
18. Our Immigrant Services Programs –
WoodGreen “OneStop”
• Settlement Services, Newcomer Youth
Services, Youth JSW and HOST programs.
HOST = English Conversation Circles,
mentor matches, networking groups.
• Enhanced Language Training (ELT)
program – Sector-specific English language
classes, case counselling, job development,
workshops.
18
19. Our Immigrant Services Programs –
WoodGreen “OneStop”
• LINC Classes – Including LINC for
Employment, Talk English, advanced
conversation/pronunciation training
• Job Search Coaching Services and JSW
Program
• Referrals to employment services, other
service units listed in previous slides,
external agencies
19
20. Client
Settlement
Counsellor
(Intake)
ELT Case ,Based on client's needs and eligibility
Counsellor referred to following
ELT class Employment
(Mandatory) Support HOST
(Mandatory)
ISAP LINC
specialization
Newcomer NSP Youth class
/case
External volunteer and/or Case Settlement management
program Managemen
Resources
t
Job Search
Workshop
Job Search ((JSW
Job Coaching
Newcomer Chinese Young WG other
Development services e.g. External
Social and Workers Muslim Resource
Employment
Recreation Support Women Services, Senior s
Program network Group Services
WoodGreen
Employment
services 20
21. Follow Up with Clients
• Staff call/email to follow up with the clients
• Volunteers assist counsellors to make calls
• Ask clients to call/email to update counsellors
• Send clients newsletters, monthly activity lists
• Email clients about employment-related
workshops/job fairs
21
23. Satellite Offices
• Build partnership with other agencies that
don’t provide settlement services.
• Turn ourselves into a satellite office from other
agencies.
• Services are delivered to the high needs
newcomer groups.
• Staff are equipped with basic office necessities
• Full services provided based on clients/group
needs.
23
24. Client Centred:
• Centred around, driven by newcomer client -
respecting their choices, cultures and values.
• Client individual needs identified, determine how
best to provide assistance.
• Inform and educate clients to make own decisions
• Respect and value newcomer role in settlement
process
• Encourage them to use community, employment
resources.
24
25. Accountability at All Levels:
• At the client level
• At the service provider level
• At the systems level
25
26. Built on Strong Partnerships
• Community legal • Canada Border
services Services
• Community health • Toronto Police
centres Services
• Colleges, universities • Enterprise Toronto
• Libraries • Toronto District
• Employers School Board
• Ontario Early Years • Corporations, such as
Centres TD-Canada Trust
• Assessment Centres • Other community
agencies 26
27. The Client-Centred Case
Management Practice:
• Clients with complex needs receive the right
services at the right time by the right person.
• Empowers clients, promotes quality of life.
• Facilitates and coordinates access to, delivery
of appropriate services for newcomers.
• Balances achievement of client goals with
effective use of available resources.
27
28. Best Practices - Language
• Offer language program from literacy > professional
• Talk English and conversation circles (HOST Program)
• Hire staff who speak different languages
• Try to place newcomers with counsellors who speak the
same mother tongue
• Clients can choose to talk to other staff in English
• Workshops conducted in different languages
• Generic flyer outlines that we offer our services in
different languages
• Volunteer interpreters available for clients who attend
workshops in English
28
29. Best Practices - Employment
• Offer variety of employment assistance
programs such as JSW, Job Search
Coaching Services, ELT programs.
• Experienced Workers Club, networking,
employment forum held monthly.
• Chinese Worker’s Network: Employment-
related issues
• Newsletters inform clients of policy
changes related to EI, employment
standards, labour market trends. 29
30. Best Practices - Navigating the System
• Conduct individual workshops on OHIP,
education, employment training, income
security, Ontario Works, EI benefits,
Second Career Training, accreditation etc.
• Invite guest speakers/experts to deliver
workshops
• Take clients on trips, help connect to
Canadian cultures/events (e.g., Doors
Open Toronto)
30
31. Best Practices in Program Delivery
• Client Tracking Management System
(CTMS) is being used to track program
outcomes and to get client profile, service
profile.
• Childcare and TTC tokens provided for
clients attending LINC program, Job Search
Workshops and other workshops.
• Evaluation forms available for clients who
come to appointments and workshops.
31
32. Best Practices in Program Delivery
• Complaint policy available, visible
• Follow-up with clients
• Soft skills training in assertive
communication, cultural differences,
workplace culture
• Networks where clients play a key role
• Newcomer volunteer program help clients
gain knowledge about workplace culture,
improve English 32
34. Case Management:
Group Discussion
• What are the tough issues and barriers
facing all of us in our work with
newcomers when providing assistance to
settlement clients with employment
needs?
• Open discussion: Brainstorming solutions
together and moving forward
34
35. Our Methods: Summary
1. Client-Centred Case Management
2. Team Identity
3. Cross-Cultural Team Building
4. Cross-Program Collaborations
5. Team Autonomy
35
36. Our Methods:
Client-Centred Case Management
• We never turn away a client, regardless of
funder eligibility.
• Provide service and/or appropriate
information/referral. No more aimless
searching.
• Provide easy access to full range of internal
and external services under one well-
integrated hub.
36
37. Our Methods:
Client-Centred Case Management
• Successful case management process
balances client self-initiative/self-
determination with periodic caring follow-
up procedures by phone, email.
• Self-initiative/self-determination = Guide,
teach, facilitate.
• Aim to never do for the client what the
client could do on one’s own.
• Offer practical and emotional support until
client succeeds. 37
38. Our Methods: Team Identity
• “Who’s on my team?” Team identity is multi-
layered, not limited to smaller team group only.
• WoodGreen-wide, unit-wide, services sub-unit
(employment supports, settlement services and
English language services) and individual
program teams. Also counselling, support staff
and management teams.
• Full participation and input is welcomed from all
team members including support staff and
volunteers. Support staff play key roles, treated
as equals.
38
39. Our Methods: Team Identity
• Teamwork is assumed rather than merely
encouraged, and “realized” rather than merely
spoken about.
• Not just in name/title but an actual day-to-day
experience of team building throughout the
entire unit (65 staff including 17 part-time LINC
instructors).
Example: Joint Meetings
• We held 2 or 3 informal joint meetings to
increase collaboration among the larger team.
39
40. Our Methods:
Cross-Cultural Team Building
• Build, maintain great team atmosphere:
Professionalism, gentle humour, cultural appreciation,
strong and consistent goodwill.
• Welcome cultural diversity and constructively
acknowledge and address differences.
• Genuine cross-cultural interest and respect/fascination.
• Staff speak a total of 23 different languages from
around the globe.
Examples:
Great team building activities including seasonal parties,
lunches, potlucks, food. Everyday casual conversations.
40
41. Our Methods:
Cross-Program Collaborations
• Encourage/designate staff from different
settlement counselling and employment supports
programs to collaborate
• Staff who work together are much more likely to
make trusted referrals back and forth. This is how
professional rapport is built, and how staff truly get
to know each other.
• Whereas staff who have never worked together are
highly unlikely to refer clients to each other or to
ever have a clear understanding of each other’s
programs. 41
42. Our Methods:
Cross-Program Collaborations
• Just sharing calendars/info. is not enough. People are
too busy and concerned with meeting their own
numbers/program goals, even within the same
unit/agency.
Examples:
• Planning and facilitating workshops and special events
together and marketing our Immigrant Services unit,
other WoodGreen programs.
• “Panel Review: Turbo-Charge Your Job Search!” (Job
Search Coaching Services, JSW and ELT programs) –
see copy in handouts.
• This workshop 42
43. Our Methods: Team Autonomy
• Management encourages settlement-
employment integration: Not imposed but
rather allowed and sometimes suggested.
• Staff are self-directed and self-motivated,
autonomous, given room to breathe and move,
try new things out without fear of failure.
43
44. Our Methods:
Small Group Discussions
1. Which of the 5 methods presented (client-centred
case management, team identity, cross-cultural team
building, cross-program collaborations and team
autonomy) could you apply to programs at your
agency? What obstacles might you have to overcome
before succeeding? How would you make it happen?
3. What other integration methods not mentioned so far
would you recommend to WoodGreen and other
agencies represented here?
44