When it comes to technology use, immigrants to Canada are well ahead of settlement agencies. It’s a reality the sector needs to face. Organizations can and need to incorporate technology more effectively to serve their clients.

1. Flickr photo by Will Lion
Internet and social media use among
newcomers

2. “Among people born in Canada, 75% used the Internet, compared
with 66% of those born elsewhere. However, the rate was 78% among
immigrants who arrived in Canada during the last 10 years.”

4. New immigrants
spend 54%
more time per
day on mobile
devices
2014

6. Know your
audience

7. WhatsApp PLUS
Viber
WhatsApp Messenger
LINE
Facebook Messenger
Top messaging apps
WeChat
BBM
WhatsApp PLUS Holo
KakaoTalk
Snapchat

8. 30,288 members
Niche social networks

9. 112,956 members
74,035 members
and many more, including in other languages...
24,575 members
435,973 members
25,530 members

10. Online learning

11. Privacy, Security, Confidentiality, Human
Touch

12. It's not all about technology