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Presentacion SBL Customers Day 3 Ruei And Amp for Siebel
This document discusses Oracle's solutions for managing and monitoring Siebel applications, including application testing, load testing, monitoring metrics and diagnostics, configuration management, and monitoring of user experience and performance. It provides use cases for using the solutions to analyze specific user issues or slow application components and identifies the steps to correlate data from multiple monitoring sources.
Siebel CRM in Production - What Now?
This document discusses activities for optimizing a Siebel application after it goes into production, including monitoring performance with SARM, reviewing scripts for errors, and optimizing the database. SARM can monitor response times and traffic across different application areas. eScriptAdvisor and QueryAdvisor tools help review scripts and database queries. The document also provides an overview of setting up SARM monitoring and estimated timelines for scripting/repository reviews and further optimization work.
Buzzientloyaltyusecase
Great presentation by Scott Sullivan of Buzzient on Social Media Analytics, Integration, and Loyalty Management with Buzzient embedding social media in Siebel Loyalty
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Wie erstallt man mit Nintex schnell und einfach einen Workflow?
CRM at Oracle Series: Do Not Call & Do Not Email
The CRM at Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand.
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CRM@Oracle Series: Web Marketing Integration
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle leverages Siebel Marketing integration with our website, oracle.com.
Recommended
Presentacion SBL Customers Day 3 Ruei And Amp for Siebel
This document discusses Oracle's solutions for managing and monitoring Siebel applications, including application testing, load testing, monitoring metrics and diagnostics, configuration management, and monitoring of user experience and performance. It provides use cases for using the solutions to analyze specific user issues or slow application components and identifies the steps to correlate data from multiple monitoring sources.
Siebel CRM in Production - What Now?
This document discusses activities for optimizing a Siebel application after it goes into production, including monitoring performance with SARM, reviewing scripts for errors, and optimizing the database. SARM can monitor response times and traffic across different application areas. eScriptAdvisor and QueryAdvisor tools help review scripts and database queries. The document also provides an overview of setting up SARM monitoring and estimated timelines for scripting/repository reviews and further optimization work.
Buzzientloyaltyusecase
Great presentation by Scott Sullivan of Buzzient on Social Media Analytics, Integration, and Loyalty Management with Buzzient embedding social media in Siebel Loyalty
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Wie erstallt man mit Nintex schnell und einfach einen Workflow?
CRM at Oracle Series: Do Not Call & Do Not Email
The CRM at Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand.
Oracle leverages Siebel CRM to develop an effective solution to address the Do Not Call and Email Permissible Use requirements.
CRM@Oracle Series: Web Marketing Integration
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle leverages Siebel Marketing integration with our website, oracle.com.
Customer World Marketing Operations
This was a presentation I gave at Siebel Customer World.
Presentation was given before most marketing operations companies existed. It had two goals:
1) To explain what Siebel does to improve marketing ROI, effectiveness, and efficiency.
2) Cover detail on how we manage the people, process, and technology responsible for the marketing department's goals, budgets, target audiences, segments, campaigns, leads, and overall performance.
Overview: Adam Bloom (2016 Visual Resume)
From 2016, this presentation (a visual resume of sorts) explains what I can do for software companies as a writer, content marketer, product marketer and gives a brief overview of my skills and experience.
Outline:
- Hi, I'm Adam...
- What I do in a few bullets...
- A one page profile...
- I can help you achieve better outcomes by...
- Transition
- Almost 5 years ago...
- In those 5 years, I also...
- I just spent 6 months...
- On LinkedIn, over 60 co-workers say things like...
- A combination of 3 things make me unique...
- And, I am very passionate about 3 things...
- Before I was on my own, I worked for...
- And, co-workers said things like...
- While on Earth...
- In terms of leadership, I have...
- My results include...
- Here are some public work examples...
- Oh, I also really believe this...
- Thank you...
Siebel Product Menu
The document outlines Siebel's product menu, including their core enterprise applications for sales, service, marketing, and call center. It also lists additional modules, tools, and industry-specific solutions. Recommended bundles and individual product selections are provided at the end.
Database-Marketing - Best Practise !
Vortrag von Franziska Wagner (4care, lenscare) im Rahmen des AIKA kompakt am 16.2.2011 in Neuwied - siehe auch Video auf unserem Youtube-Kanal
CRM at Oracle: Segmentation
This document outlines Oracle's CRM segmentation capabilities and provides details about its global CRM implementation. It describes Oracle's CRM systems, key functions, and a single global CRM instance with over 1.8 million accounts and 300,000 partner users. The document also discusses Oracle's marketing business cycle and how segmentation allows for more targeted campaigns and list generation through an integrated system compared to legacy methods.
CRM at Oracle: Real-Time Decisions
The CRM at Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand. This presentation discusses how Oracle utilizes Oracle's Real-Time Decisions (RTD) for lead scoring. RTD reduces maintenance of rules and provides visibility into the effectiveness of the rules.
Marriott
The document discusses Marriott's approach to associate engagement. It summarizes that engagement has three areas - desire to stay with the company, willingness to recommend the company, and motivation to go above and beyond. It then outlines Marriott's strategies to drive engagement, which include living core values, leadership excellence, personal growth opportunities, work-life balance, teamwork, rewards programs, and action planning. The overall message is that by taking care of associates, associates will in turn take care of customers.
Database Marketing
O Database Marketing tem como objetivo realizar ações para satisfazer consumidores com base em informações de um banco de dados. Ele permite buscar informações e emitir mensagens personalizadas de forma eficiente. O banco de dados armazena dados sobre clientes e prospects para estabelecer relações rentáveis.
Database Marketing
DBM is an interactive marketing approach that uses addressable communication media like mail and phone to help target audiences and stimulate demand. It involves recording customer, prospect, and contact data in an electronic database to improve future interactions. The database contains identifiers, addresses, phone numbers, order histories, and other information. Maintaining such a database helps the business understand customer needs, identify opportunities and threats, improve relationships, and devise more effective marketing strategies based on customer responses and buying behaviors.
What are pros and cons of database marketing?
This document discusses the pros and cons of database marketing and customer relationship management. It explains that a customer database is an organized collection of information about individual customers that is used to contact, transact with, and build relationships with customers. Maintaining such a database allows companies to identify prospects, target customers with special offers, deepen customer loyalty, reactivate past customers, and avoid mistakes. However, building and maintaining large customer databases requires significant investments, not all situations are conducive to database marketing, not all employees are customer-oriented, and assumptions may sometimes be incorrect.
Database Marketing (DBM 2.0)
O DBM 2.0 é o Database Marketing aplicado de forma prática e objetiva, com foco em resultados imediatos, além de gerar a construção de uma base sólida de conhecimentos para as ações de Marketing, incluindo vendas, comunicação e relacionamento.
What are the pros and cons of database marketing?
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise boosts blood flow, releases endorphins, and promotes changes in the brain which help enhance one's emotional well-being and mental clarity.
Database Marketing
this presentation i made as assignment during my direct and database marketing classes on my own business i.e. cold-store
Database marketing
Database marketing uses customer databases to send personalized communications to promote products. It emphasizes using statistical models of customer behavior to select targets. Sources of customer data include internal sales records, purchased lists, and information collected from websites and forms. The main techniques are appending additional customer data, tracking website visits, and email communications. Key drivers of database marketing are the need for relationship-building, lower processing costs, and measuring marketing impact. Challenges include managing large data volumes and understanding individual customer interests from their online behavior.
МАСТЕР КЛАСС CUSTOMER EXPERIENCE JOURNEY MAPPING
Journey Mapping – это визуальная интерактивная методика Школы дизайна Стэндфордского университета, один из популярных
инструментов дизайн-мышления.
Oracle CX Journey Mapping — это мастер-класс, оптимизированный компанией Oracle под нужды потребительских компаний и
современные каналы коммуникаций.
Gen7176 siebel crm strategy and roadmap (1)
The document discusses Oracle's Siebel CRM strategy and roadmap. It outlines Oracle's vision of delivering a modern customer experience across channels through its CX portfolio. The strategy is to transform Siebel CRM into a modern CX platform through innovation packs that will enhance the user experience, integrate Oracle's cloud CX solutions, deploy the platform on-premise or in the cloud, enable agile development, and advance features like automation, analytics and AI. The roadmap aims to future-proof Siebel CRM with investments that will guarantee long-term support and value.
Siebel CRM Strategy & Roadmap
The document outlines Oracle's Siebel CRM strategy and roadmap. It discusses delivering a modern customer experience with Siebel CRM through continuous innovation, including open UI and mobile apps, industry solutions, business agility, and autonomous CRM capabilities. The roadmap details upcoming innovation packs focused on areas such as cloud, analytics, automation, and integration with Oracle's CX cloud suite. Customers benefit from reduced costs, agility, and guaranteed long-term investment in Siebel CRM.
Crm siebel
- Siebel CRM is Oracle's customer relationship management software product that has been delivering best-in-class CRM for 21 years. It has over 6,000 customers worldwide.
- The document outlines Siebel CRM's strategy, roadmap, and key capabilities. It focuses on enhancing the customer experience, delivering industry innovations, and increasing business agility.
- The roadmap emphasizes augmenting Siebel CRM with Oracle's cloud applications, enabling hybrid cloud deployments, and facilitating automation and real-time analytics capabilities.
Crm siebel
This document provides a summary of Oracle's Siebel CRM strategy, roadmap, and industry applications. Key points include:
1) Siebel CRM has been delivering best-in-class CRM for 21 years and supports over 6,000 customers worldwide across various industries.
2) The strategy focuses on improving the customer experience, increasing industry innovations, and enhancing business agility.
3) The roadmap outlines upcoming releases with a focus on automation, mobility, cloud integration, and an improved user experience.
4) Industry applications are being enhanced with features like simplified processes for communications, relationship banking mobile apps, and public sector rule-based benefits applications.
Siebel crm strategy and roadmap
This document provides a strategy and roadmap for Siebel CRM. It discusses enhancing the customer experience, increasing industry innovations, and improving business agility. Key areas of focus include moving to the cloud, integrating Oracle CX solutions, leveraging IoT, and automating processes. The roadmap outlines upcoming innovation packs and features to simplify the UI, improve mobility, analytics, and customization options through 2022.
Siebel crm strategy and roadmap ()
This document provides a strategy and roadmap for Siebel CRM. It discusses enhancing the customer experience with industry innovations and increased business agility. It highlights improvements to Open UI performance, application usage pattern capture, and redesigned search capabilities. The roadmap also outlines automation capabilities for various industries like communications, financial services, public sector, field sales, and field service.
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Customer World Marketing Operations
This was a presentation I gave at Siebel Customer World.
Presentation was given before most marketing operations companies existed. It had two goals:
1) To explain what Siebel does to improve marketing ROI, effectiveness, and efficiency.
2) Cover detail on how we manage the people, process, and technology responsible for the marketing department's goals, budgets, target audiences, segments, campaigns, leads, and overall performance.
Overview: Adam Bloom (2016 Visual Resume)
From 2016, this presentation (a visual resume of sorts) explains what I can do for software companies as a writer, content marketer, product marketer and gives a brief overview of my skills and experience.
Outline:
- Hi, I'm Adam...
- What I do in a few bullets...
- A one page profile...
- I can help you achieve better outcomes by...
- Transition
- Almost 5 years ago...
- In those 5 years, I also...
- I just spent 6 months...
- On LinkedIn, over 60 co-workers say things like...
- A combination of 3 things make me unique...
- And, I am very passionate about 3 things...
- Before I was on my own, I worked for...
- And, co-workers said things like...
- While on Earth...
- In terms of leadership, I have...
- My results include...
- Here are some public work examples...
- Oh, I also really believe this...
- Thank you...
Siebel Product Menu
The document outlines Siebel's product menu, including their core enterprise applications for sales, service, marketing, and call center. It also lists additional modules, tools, and industry-specific solutions. Recommended bundles and individual product selections are provided at the end.
Database-Marketing - Best Practise !
Vortrag von Franziska Wagner (4care, lenscare) im Rahmen des AIKA kompakt am 16.2.2011 in Neuwied - siehe auch Video auf unserem Youtube-Kanal
CRM at Oracle: Segmentation
This document outlines Oracle's CRM segmentation capabilities and provides details about its global CRM implementation. It describes Oracle's CRM systems, key functions, and a single global CRM instance with over 1.8 million accounts and 300,000 partner users. The document also discusses Oracle's marketing business cycle and how segmentation allows for more targeted campaigns and list generation through an integrated system compared to legacy methods.
CRM at Oracle: Real-Time Decisions
The CRM at Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM and Oracle CRM On Demand. This presentation discusses how Oracle utilizes Oracle's Real-Time Decisions (RTD) for lead scoring. RTD reduces maintenance of rules and provides visibility into the effectiveness of the rules.
Marriott
The document discusses Marriott's approach to associate engagement. It summarizes that engagement has three areas - desire to stay with the company, willingness to recommend the company, and motivation to go above and beyond. It then outlines Marriott's strategies to drive engagement, which include living core values, leadership excellence, personal growth opportunities, work-life balance, teamwork, rewards programs, and action planning. The overall message is that by taking care of associates, associates will in turn take care of customers.
Database Marketing
O Database Marketing tem como objetivo realizar ações para satisfazer consumidores com base em informações de um banco de dados. Ele permite buscar informações e emitir mensagens personalizadas de forma eficiente. O banco de dados armazena dados sobre clientes e prospects para estabelecer relações rentáveis.
Database Marketing
DBM is an interactive marketing approach that uses addressable communication media like mail and phone to help target audiences and stimulate demand. It involves recording customer, prospect, and contact data in an electronic database to improve future interactions. The database contains identifiers, addresses, phone numbers, order histories, and other information. Maintaining such a database helps the business understand customer needs, identify opportunities and threats, improve relationships, and devise more effective marketing strategies based on customer responses and buying behaviors.
What are pros and cons of database marketing?
This document discusses the pros and cons of database marketing and customer relationship management. It explains that a customer database is an organized collection of information about individual customers that is used to contact, transact with, and build relationships with customers. Maintaining such a database allows companies to identify prospects, target customers with special offers, deepen customer loyalty, reactivate past customers, and avoid mistakes. However, building and maintaining large customer databases requires significant investments, not all situations are conducive to database marketing, not all employees are customer-oriented, and assumptions may sometimes be incorrect.
Database Marketing (DBM 2.0)
O DBM 2.0 é o Database Marketing aplicado de forma prática e objetiva, com foco em resultados imediatos, além de gerar a construção de uma base sólida de conhecimentos para as ações de Marketing, incluindo vendas, comunicação e relacionamento.
What are the pros and cons of database marketing?
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise boosts blood flow, releases endorphins, and promotes changes in the brain which help enhance one's emotional well-being and mental clarity.
Database Marketing
this presentation i made as assignment during my direct and database marketing classes on my own business i.e. cold-store
Database marketing
Database marketing uses customer databases to send personalized communications to promote products. It emphasizes using statistical models of customer behavior to select targets. Sources of customer data include internal sales records, purchased lists, and information collected from websites and forms. The main techniques are appending additional customer data, tracking website visits, and email communications. Key drivers of database marketing are the need for relationship-building, lower processing costs, and measuring marketing impact. Challenges include managing large data volumes and understanding individual customer interests from their online behavior.
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МАСТЕР КЛАСС CUSTOMER EXPERIENCE JOURNEY MAPPING
Journey Mapping – это визуальная интерактивная методика Школы дизайна Стэндфордского университета, один из популярных
инструментов дизайн-мышления.
Oracle CX Journey Mapping — это мастер-класс, оптимизированный компанией Oracle под нужды потребительских компаний и
современные каналы коммуникаций.
Gen7176 siebel crm strategy and roadmap (1)
The document discusses Oracle's Siebel CRM strategy and roadmap. It outlines Oracle's vision of delivering a modern customer experience across channels through its CX portfolio. The strategy is to transform Siebel CRM into a modern CX platform through innovation packs that will enhance the user experience, integrate Oracle's cloud CX solutions, deploy the platform on-premise or in the cloud, enable agile development, and advance features like automation, analytics and AI. The roadmap aims to future-proof Siebel CRM with investments that will guarantee long-term support and value.
Siebel CRM Strategy & Roadmap
The document outlines Oracle's Siebel CRM strategy and roadmap. It discusses delivering a modern customer experience with Siebel CRM through continuous innovation, including open UI and mobile apps, industry solutions, business agility, and autonomous CRM capabilities. The roadmap details upcoming innovation packs focused on areas such as cloud, analytics, automation, and integration with Oracle's CX cloud suite. Customers benefit from reduced costs, agility, and guaranteed long-term investment in Siebel CRM.
Crm siebel
- Siebel CRM is Oracle's customer relationship management software product that has been delivering best-in-class CRM for 21 years. It has over 6,000 customers worldwide.
- The document outlines Siebel CRM's strategy, roadmap, and key capabilities. It focuses on enhancing the customer experience, delivering industry innovations, and increasing business agility.
- The roadmap emphasizes augmenting Siebel CRM with Oracle's cloud applications, enabling hybrid cloud deployments, and facilitating automation and real-time analytics capabilities.
Crm siebel
This document provides a summary of Oracle's Siebel CRM strategy, roadmap, and industry applications. Key points include:
1) Siebel CRM has been delivering best-in-class CRM for 21 years and supports over 6,000 customers worldwide across various industries.
2) The strategy focuses on improving the customer experience, increasing industry innovations, and enhancing business agility.
3) The roadmap outlines upcoming releases with a focus on automation, mobility, cloud integration, and an improved user experience.
4) Industry applications are being enhanced with features like simplified processes for communications, relationship banking mobile apps, and public sector rule-based benefits applications.
Siebel crm strategy and roadmap
This document provides a strategy and roadmap for Siebel CRM. It discusses enhancing the customer experience, increasing industry innovations, and improving business agility. Key areas of focus include moving to the cloud, integrating Oracle CX solutions, leveraging IoT, and automating processes. The roadmap outlines upcoming innovation packs and features to simplify the UI, improve mobility, analytics, and customization options through 2022.
Siebel crm strategy and roadmap ()
This document provides a strategy and roadmap for Siebel CRM. It discusses enhancing the customer experience with industry innovations and increased business agility. It highlights improvements to Open UI performance, application usage pattern capture, and redesigned search capabilities. The roadmap also outlines automation capabilities for various industries like communications, financial services, public sector, field sales, and field service.
Siebel Innovation Pack 2015 - новый инструмент для Вашего бизнеса
В Sibel CRM Innovation Pack 2015 представлены новые функции и улучшения для Социального Сектора, Финансовых Сервисов, Сферы Высоких Технологий, Сферы Потребительских Товаров и т.д.
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Siebel CRM Innovation Pack 2015
The document provides a preview of the Siebel CRM Innovation Pack 2015 release. It discusses Oracle's customer experience strategy and the key themes and highlights of the release, including enhancements to customer experience, industry innovations, and business agility. It also outlines Oracle's complete customer experience platform and how Siebel CRM fits into the broader CX solution.
Oracle Executive Management Team
Larry Ellison is the Executive Chairman and CTO, Safra Catz and Mark Hurd are joint CEOs, and Thomas Kurian is President of Product Development. The Oracle Executive Management Team oversees various corporate functions including sales, consulting, marketing, human resources, and legal, as well as industry-focused global business units for products like databases, middleware, applications, and engineered systems.
Siebel CRM Innovation Pack 2014
The document describes new features in Oracle's Siebel CRM Innovation Pack 2014 release. Key updates include a new responsive user interface designed for mobile and desktop, expanded industry-specific functionality, and enhancements that improve the customer experience and business agility while reducing costs. The release focuses on customer experience, industry innovation, and business agility.
Эволюция интерфейса Siebel - Responsive Web Design
This document outlines the evolution of Oracle's Siebel user interface (UI) and open UI framework. It discusses the transition from desktop to web and mobile interfaces, and the focus on responsive design and a consistent experience across devices. The agenda includes a demo of responsive design capabilities in Innovation Pack 2013 and a look ahead at continued enhancements to deliver a modern, role-based UI and responsive applications.
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Что нового появилось в Siebel в 2013 году
The document discusses new features in the Siebel CRM software in 2013, including connecting Siebel service to social media to engage customers and monitor social conversations. It allows customer care managers to create service requests and respond directly in social media. Siebel also integrates social insights to help marketers execute cross-channel marketing campaigns. Additional features discussed include Siebel Open UI for a transformed user experience across channels, improved billing and customer insights, and an updated partner portal.
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